SaaStr

DECEMBER 11, 2020

#1: Todd McKinnon, CEO Okta: “Building a Higher Performance Organizaion” A really great, open session on what Okta got right to win: Todd is humble and candid about how they won (going enterprise, early) and where it ended up being OK they were a bit late, or took time to win (mobile, dev). When to force yourself to focus.

Scale 175

Scale Sales Recruiting Scaling SMB 175

SaaStr

APRIL 1, 2023

Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. The key takeaways for SMBTech companies to scale in today’s economy are: Now is a great time to build for SMBs. Know Your Customer and be choosy as you scale.

Scale 205

Scale SMB Merchant Services Payment Methods 205

SaaStr

FEBRUARY 25, 2022

At a time when enterprise SaaS is gaining game-changing momentum, it presents a promising opportunity for companies to redefine the rules of work and scale exponentially—by hiring more freelancers. . UpWork has over 350 freelance developers enhancing its core mobile and web apps. Adapting to perpetual change.

Scaling 193

Scaling Artificial Intelligence Company Culture Innovation 193

SaaStr

JUNE 30, 2023

Braze was founded in 2011 when the most exciting mobile apps were a compass, a flashlight, and a game where you could feed fish. Magnuson shares his insights on how to find opportunities during headwinds and how Braze scaled to $400M+ ARR. But the founders believed a mobile-first world was the future. And it was. Both came true.

Scale 205

Scale Mobile Venture Capital Scaling 205

SaaStr

FEBRUARY 28, 2024

Braze is a top leader in enterprise mobile marketing and communications. More Efficient, But Not Hyper Efficient Yet This is a theme of others growing at 30%+ at scale. At $500m in ARR, they’re growing a strong 33% and trading at about $6 Billion, so they’re in the 10x ARR Club. The logos are strong, and the NRR is good.

Sales Hiring 237

Sales Hiring Scale Cloud Enterprise 237

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. How’s it guys?

Scale 163

Scale Sales Recruiting Scaling SaaS Payments 163

SaaStr

AUGUST 25, 2019

SaaStr Scale is THIS THURSDAY in San Francisco! The Playbook to Running Growth Experiments at Scale with Ex Machina Founder Guillaume Cabane. The Playbook to Scale High-Performance Teams with Gusto COO Lexi Reese. The Playbook to Scaling Your Team in Hypergrowth with Flexport CRO Ben Braverman.

Scale 141

Scale Sales Recruiting Scaling Sales Hiring 141

Tom Tunguz

FEBRUARY 1, 2024

“Cosmos DB is the go-to database to build AI-powered apps at any scale… Cosmos DB data transactions increased 42% year-over-year.” “We have also built the world’s most popular SLMs, which offer performance comparable to larger models but are small enough to run on a laptop or mobile device.”

AI 201

AI Azure Artificial Intelligence Generative AI 201

Intercom, Inc.

FEBRUARY 10, 2021

Efficiently scale your messaging with new additions to Series. Resolution Bot is a powerful way for you to provide support at scale, but it’s important that your customers know they’re not talking to a human. Create a seamless mobile experience with new additions to Mobile Carousels, Articles, and universal links.

Payment Methods 104

Payment Methods Scaling Payment Solutions Payments 104

SaaStr

SEPTEMBER 17, 2023

Previously, she worked across a number of product marketing teams at Google, where she led projects including: *Rebranding the Android platform and debuting our new identity at Mobile World Congress *Producing large-scale consumer keynotes from Google I/O to “Google for” stages in India, Indonesia, and Brazil *Launching new privacy, security, (..)

Marketing 254

Marketing Scale Mobile Branding 254

SaaStr

AUGUST 15, 2019

We’re one week closer to SaaStr Scale ! A few things to share with you this week about Scale on the 29th. Since we launched Braindates at Scale last week, the list of mentors prepared to have 1:1, 1:4 (small group), and 1:8 (super braindate micro sessions) is a) growing and b) super impressive. Watch it here.

Scale 115

Scale Scaling Mobile Marketing 115

OpenView Labs

FEBRUARY 5, 2021

For the longest time, B2B SaaS companies have failed to put much thought into their mobile experience because: People don’t work on mobile. The bulk of mobile traffic comes from developing nations (read: low budget). is now seeing a 50/50 split between mobile and desktop traffic—a significant change from the 25/75 split in 2015.

Mobile 52

Mobile B2B Scale SaaS 52

SaaStr

OCTOBER 11, 2023

Plus has taken off, but interestingly, SMBs have scaled just as quickly, meaning its percent of Shopify’s overall revenue hasn’t really budged. 70% of Shopify Purchases are on Mobile. they’re gonna stay this efficient. #5. Shopify would be much smaller if it hadn’t gone upmarket and pushed Plus more and more.

Payments 248

Payments Merchant Services Payment Solutions Revenue 248

SaaStr

JUNE 27, 2019

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. We operate at great scale. Want to see more content like this?

Scale 179

Scale Enterprise Scaling Sales Hiring 179

Intercom, Inc.

SEPTEMBER 8, 2021

Customers expect efficient, personalized support, which is why support leaders are turning to a conversational, messenger-based approach to help them strike that balance and offer personal support at scale. Powering support at scale. We attribute a large part of that to being able to be proactive with customers”.

Scale 237

Scale Headcount Mobile Communication 237

SaaStr

OCTOBER 10, 2019

Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? Join Joaquim Lecha, CEO at Typeform, and Christoph Janz, Managing Partner at Point Nine, as they delve into freemium at scale. The second one is customer feedback at scale. Want to see more content like this?

Scale 136

Scale Scaling Payment Methods SaaS Payments 136

Baremetrics

JANUARY 25, 2022

FinOps, which stands for Financial Operations, combines the latest technologies and methods to help businesses scale their financial processes adequately and efficiently. Image source In sectors that only mobilize cloud computing in an auxiliary capacity, calculating cloud costs is a relatively straightforward task. Image source 3.

Payment Services 97

Payment Services SaaS Payments Payment Solutions Payments 97

Tom Tunguz

MARCH 21, 2013

Over the past few weeks, there has been a new refrain among consumer mobile startups that I’ve met with: we’re designing for normal people or normals as Chris Dixon would put it. Second, there is a wave to reinvent and reimagine core applications of the mobile phones. There are a few reasons for this trend.

Mobile 100

Mobile Machine Learning Artificial Intelligence Acquisition 100

Tom Tunguz

NOVEMBER 6, 2023

of our ARR this quarter…they tend to be mobile [apps]” But because the technology is new, predictability is a challenge. I think everybody is trying to learn that right now and experiment” At this scale, Pareto’s principle applies.

Scale 221

Scale AI Cloud Mobile 221

Andreessen Horowitz

SEPTEMBER 13, 2023

For companies that made the list that do have a mobile app, we added that traffic, gathered from Sensor Tower as of June 2023, to determine their spot number. Note: This list was generated based on global desktop and mobile web visits with data from SimilarWeb as of June 2023. Even ChatGPT took 6 months to launch a mobile app!

Generative AI 145

Generative AI AI ChatGPT Artificial Intelligence 145

SaaStr

DECEMBER 31, 2022

. “How To Innovate Faster with Community: Insights From GitLab CEO Sid Sijbrandij” A great session from GitLab’s CEO and founder on how to really use community to build and scale. #2. 3 How to Scale Outbound Sales with the CROs of Outreach, Malwarebytes, HubSpot, Seismic. . appeared first on SaaStr.

Scale 210

Scale SMB Innovation B2B 210

ChurnZero

JULY 22, 2022

But when it feels like each customer has different goals and definitions of success, how do you create an onboarding program that caters to these individual needs and at the same time can scale? What happens is I get the mobile number of the buyer, the stakeholder, and I call them as soon as there are issues happening.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

SaaStr

JANUARY 1, 2023

RevenueCat: Across 10,000+ Mobile Apps, Longer Free Trials Perform Better. SaaStr 621: Big Numbers from Small Customers: How DigitalOcean Accelerated at Scale with DigitalOcean Senior Vice President of Revenue Cliff Bockard.  . Balancing Hyper Growth with Risk: Secrets to Scaling with Brex’s COO and Alloy’s CRO.

VP of Engineering 193

VP of Engineering Scale Mobile Scaling 193

Tom Tunguz

AUGUST 29, 2013

There’s a force in mobile app distribution that isn’t talked about much despite its magnitude: mobile social networks. Mobile social nets are becoming the predominant mobile app paid discovery/distribution platforms. Facebook’s mobile revenue will reach $2.5B this year driven by mobile CPI ads.

Mobile 100

Mobile Acquisition Machine Learning Artificial Intelligence 100

Chart Mogul

APRIL 24, 2019

Earlier this month, I had a chance to learn more Aleksandra Siciarz’s role as a mobile app marketing lead at GetResponse. Here she shares her thoughts on setting mobile growth strategy, measuring success, and of course, key subscription metrics for teams with mobile apps. Enter mobile. On key mobile growth and strategy.

Mobile 53

Mobile Growth Hacking Technical Review Underperforming Technical Team 53

Sales Hacker

AUGUST 12, 2020

Scaling Your Personalization. AI can help scale this, but we need to be careful not to rely too heavily on it. To scale your outreach you need to build a system to ensure your message gets seen. The system you set up becomes even more important once you begin doing outreach at scale, but I’ll go over that more later.

Scale 107

Scale Scaling AI Search AI 107

IT World

MARCH 5, 2020

The Etsy website and mobile app provide an online shop window to makers of hand-crafted and niche goods. The firm went public in 2015 and soon afterward made cloud migration a priority, so that it could scale its services without having to make big expensive hardware purchases up front, and to better leverage machine learning techniques.

Cloud 75

Cloud Scaling Marketplace as a Service Machine Learning 75

Intercom, Inc.

JUNE 13, 2022

Last month we turned our attention to data – unleashing new features that help you improve how you collect, access, and use first-party data to influence your product and scale your business. We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app.

Data 197

Data Software Review Systems Review Mobile 197

SaaStr

NOVEMBER 21, 2023

We’ve been through big data and tech hype cycles since the early 2000s — when businesses were considered dead if they didn’t have a website, and mobile was everything. Leveraging AI helps you achieve scale while still serving the needs of a broad customer base. Instead, look for a problem to solve. It isn’t new!

AI 234

AI Scale Generative AI Sales Hiring 234

Tom Tunguz

NOVEMBER 4, 2012

In fact, Apple has a mobile product at every $50 price point between $0 and $850. As Android wins the market share war, commanding 75% market share of devices, Apple reaps 71% of mobile hardware profits. And those margins are increasing as the company drives leverages economies of scale. The lion’s share of profits.

Mobile 100

Mobile Trends Scale Forecasting 100

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 152

Scale Payment Services Payment Methods Scaling 152

SaaStr

JANUARY 10, 2024

It took Procore years to really take off, and it didn’t take off at all until mobile became the accelerant. Procore is still growing its customer count by a healthy 10% a year at scale. It’s a true vertical SaaS leader — “Cloud for Construction” — growing an impressive 33% at $1 Billion (!)

Scale 215

Scale Payment Services Payment Features Construction 215

SaaStr

APRIL 5, 2022

Between Facebook costs going way up, and being harder to target; Apple blocking more mobile access; and the continued escalation of AdWords prices in crowded category, it’s harder and harder to get ROI here. But perhaps the biggest reminder is this: At Scale, You Probably Have to Do Everything. PPC and Paid Social Getting Harder.

Scale 280

Scale Mobile Cloud Pricing 280

Intercom, Inc.

JANUARY 13, 2021

This meant that businesses were facing a difficult choice , particularly as they scaled. Or do you put customer experience at the center of everything at the risk of scaling up an outsize support operation? . Mobile transforms the conversation . That shift in definition only accelerated with the rise of the mobile phone.

Scale 243

Scale Scaling Communication Mobile 243

Tom Tunguz

DECEMBER 31, 2023

The share of AI-enabled web searches approaches 50% of all consumer search as consumer behavior patterns evolve, especially on mobile. We also see more ARR-based web3 businesses achieving scale. A handful of companies achieve record-setting growth rates. The BTC ETF drives a resurgence in interest in web3 financing.

AI Search 230

AI Search AI Scale Headcount 230

Andreessen Horowitz

APRIL 19, 2024

And then that has led ultimately to mobile interfaces with touch as an input mechanism. . “In parallel, we’ve had this other lineage in computing, which is interfaces. And you started with the command line and keyboards. And then that gave way to the GUI with a mouse. The question is: Where are we going next?

Artificial Intelligence 110

Artificial Intelligence AI Mobile Innovation 110

Tom Tunguz

MAY 11, 2023

In the last five major cycles (internet, social, mobile, cloud, web3), startups seized the new technologies of the era to create a distribution advantage. AI enables ABM-at-scale. Great companies transform a technology innovation into a go-to-market advantage.

AI Search 176

AI Search AI Scale Cloud 176