SaaStr

MARCH 18, 2025

Laiva Becoming the platform of choice for life science companies and research institutions by creating a two-sided marketplace with significant SaaS components. The new term “AI application as a service” (AIS) describes companies selling AI-powered applications to mid-market and enterprise customers.

Technical Review 175

Technical Review Artificial Intelligence AI Marketplace as a Service 175

SaaStr

NOVEMBER 25, 2022

Scale-ups are exciting. Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. On top of considerable dedication, creating a scale-up requires a functional edge—a unique and unreplicable capability compared to the players in the industry.

Scale 261

Scale Scaling Marketplace as a Service Entrepreneurship 261

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

SaaStr

MARCH 1, 2022

Atlassian has gone almost 100% Cloud since then, and has held up nicely in the overall public markets even as others have taken bigger hits. Never let it be said that SaaS can’t generate a lot of cash at scale. #3. I’d argue No until you are at scale. But once you are at scale, they can have a massive impact. #4.

Scale 262

Scale Marketplace as a Service Headcount Cloud 262

SaaStr

MAY 4, 2022

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. Market trends: why is it easier than ever to build an online business? You get a service, you get a service, you get a service—everything is a service now.”.

Payment Features 258

Payment Features Payment Services Outsourcing Services Payment Solutions 258

SaaStr

DECEMBER 16, 2022

How do you enter a highly competitive marketplace, carve a niche for yourself, and then scale the business to $100 million+ ARR? Entering a hyper-competitive marketplace . Entering a crowded marketplace as a new business can be intimidating, especially when established players with a solid customer base surround you.

Outsourcing Services 282

Outsourcing Services Scale Sales Hiring Outsourced Development 282

SaaStr

MAY 25, 2022

How do you make your fledgling business seen and heard in a competitive business marketplace? He also shares some eye-opening insights on how Expensify scaled over the years. The Shield: Owning market consensus. Expensify scaled by breaking through the clutter. The Shield: market consensus.

Scale 306

Scale Marketplace as a Service Advertising Business Model 306

SaaStr

JULY 22, 2019

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. And I wanted to share a little bit of my experience and the company’s experiences of building the company to a scale that we are today. Good afternoon.

Scale 227

Scale Scaling Sales Hiring Underperforming Technical Team 227

Neil Patel

MAY 4, 2021

Data as a service (DaaS) is becoming increasingly popular. What Is Data as a Service (DaaS)? Data as a service uses a cloud computing strategy to make business data readily available to stakeholders and third parties. What Are the Benefits of Using Data as a Service Tools? Who Benefits Most from DaaS Tools?

Marketplace as a Service 78

Marketplace as a Service Data Technical Review Marketing 78

SaaStr

NOVEMBER 21, 2022

Joined by Katie Wickham, Payrix’s Director of Marketing, Butler shares essential tips on accelerating your business to $100 million ARR and beyond. . Understanding your ICP is a foundational and organization-wide decision because it impacts your downstream sales and marketing efforts. . Brex then scaled its payments business quickly.

Payments 243

Payments Payment Methods Embedded Payments Scale 243

SaaStr

FEBRUARY 8, 2023

Billion market cap. but 30% comes from its so-called “Hospitality Cloud” which is really a marketplace for event services. The marketplace side took a bigger hit from the events shutdown during Covid (and also has lower gross margins), but is still a material contributor. #3.

Marketplace as a Service 329

Marketplace as a Service Software Review Cloud B2B 329

SaaStr

JULY 13, 2022

Finally, growth occurs when sales, product, and marketing can come together. She draws from personal experience scaling a global product company to $1B and shares common mistakes. Founders often hire sales teams with urgency, even in a volatile market, resulting in hires who may not be successful salespeople for your organization.

Scale 283

Scale Sales Hiring Revenue Marketplace as a Service 283

SaaStr

MARCH 19, 2021

Shopify, since last year, has nearly tripled in market cap driven by the rise of e-commerce, but also the digital payments and the QR code system they provide for contactless payments. Zoom’s market cap grew over 4X to reflect that. Each of those, independently, are massive market cap drivers for their businesses as well.

Cloud 273

Cloud Scale Payment Methods Payment Solutions 273

Stax

MAY 6, 2025

While many platforms are built for getting started, not all are designed to support scale. In this blog, well unpack what scalability really looks like in a payment solution and how to choose one that wont hold you backwhether you’re just beginning to start accepting payments or scaling to new markets.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Payments 88

Intercom, Inc.

JULY 11, 2019

If you’re a leader, he says, don’t try to scale your job. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Customer service as a model for growth.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Tom Tunguz

SEPTEMBER 23, 2015

SaaS Enabled Marketplaces benefit from a unique advantage in their go-to-market. They have a panoptic view of their market place, which over time provides them an unassailable competitive advantage. SEMs provide software to suppliers and consumers, and then make a market between them.

Marketplace as a Service 113

Marketplace as a Service Data Advertising SaaS 113

SaaStock

JANUARY 25, 2019

RD Station is an inbound marketing platform targeted at small and medium-size businesses. Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. Some of its top uses include financial services, e-commerce, marketing, education, and many more. . Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

AUGUST 29, 2022

VC State of the Market with SaaStr’s CEO and Cowboy Ventures : Hear from SaaS VC legend, Aileen Lee , and SaaStr’s CEO Jason Lemkin on the current state of VC and what you need to know for 2023 and beyond. Scaling Revenue in 2022: What’s the Same and What’s Different? What Could Possibly Go Wrong?

Scale 284

Scale Sales Hiring Marketplace as a Service B2B 284

SaaStr

MARCH 30, 2022

The SaaS world is competitive, and standing out in a highly saturated market takes remarkable hard work and skill. COO Anu Bharadwaj’s years of experience at Atlassian have shaped her outlook on how to thrive in the market. . Creating a community is a must-have ingredient for winning companies in today’s market.

Scale 274

Scale Sales Hiring Marketplace as a Service Construction 274

SaaStr

FEBRUARY 11, 2021

It’s much worse than a bad VP Marketing hire. Because with a bad VP Sales you can lose so much momentum, and create so much internal confusion, that this one bad hire can really cripple you as you try to get from Initial Traction to Initial Scale. Optimizing how best to work with Demand Gen and marketing. Segmenting customers.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

Casey Accidental

JANUARY 23, 2019

They have also heard about marketplaces that have given all of the power to the supply, and also marketplaces where supply has no power. These issues usually arise in two areas, which particularly, but not exclusively, affect marketplaces. When I enter a city or country, who is in charge of that market’s success?

Scale 73

Scale Marketplace as a Service Outsourcing Services Scaling 73

Payrix

JANUARY 28, 2025

Navigating market dynamics in 2025 and beyond Matt emphasized the cyclical nature of the payments industry, likening it to a pendulum. remains the largest interchange and software market, Matt predicts a loosening of regulatory constraints. Those that fail to adapt risk losing market share to more innovative players.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

FEBRUARY 6, 2023

How can you scale while staying relevant to the user? She also discusses how these tools can provide value from the initial launch to a hyper-scaling mode. Amazon now delivers goods and services to your front door within the hour. The problem they set out to solve was just being made worse—a common theme in the marketplace.

Travel 239

Travel Scale Marketplace as a Service Management 239

SaaStock

FEBRUARY 13, 2019

The platform integrates with 100+ shipping services and ensures discounts for many of them. was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. Fadada is a SaaS-based provider of electronic signature services. Funding to Date : $1.3M

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaStock

FEBRUARY 14, 2019

We conducted intensive market research with SaaS practitioners across LatAm to dig into the reasons behind the region’s hypergrowth, and worked with the progressive global VCs who are fuelling the SaaS boom to understand the key players and the scope of the opportunity. Talk: Scaling & Exiting: Dreams, Designs & Dramas.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

OpenView Labs

JANUARY 24, 2022

So, it’s no wonder that it has been a massive year in the Cloud Marketplace business. We thought it would be great to take a look back at our State of the Cloud Marketplaces Report and share some of the key findings for those who may be planning to launch their Cloud Marketplace business in 2022. .

Marketplace as a Service 98

Marketplace as a Service Cloud Trends Software 98

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Basic marketing and selling at a global scale is becoming easy too. How can your business win market dominance and survive?

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Casey Accidental

OCTOBER 18, 2021

Product/market fit expansion: adding totally new products that create new value propositions e.g. Uber Eats. In Eventbrite’s case, the company was: Integrating the acquisition of Ticketfly to move up-market in a specific vertical and build an enterprise sales motion. Launching new SaaS products with its incubation arm.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

Intercom, Inc.

MAY 2, 2019

Instacart is valued at nearly $8 billion and since joining, he’s helped to make the company’s services available to more than 80% of U.S. Even with Instacart’s enormous valuation, he continues to see tremendous growth potential for the service, similar to what he saw in Instagram’s early days. Thanks for signing up.

Marketplace as a Service 184

Marketplace as a Service B2C PayPal Scaling 184

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

Scale 62

Scale VP of Engineering Outsourcing Services Enterprise 62

Intercom, Inc.

OCTOBER 16, 2019

However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. It’s all too easy to make the mistake of adopting a pricing model that is ill-suited to other aspects of your company, such as the go-to-market strategy or sales strategy.

Business Model 195

Business Model Scale Pricing Payment Methods 195

User Pilot

AUGUST 18, 2024

ActiveCampaign is one of the best SaaS marketing tools. Sign up for a Userpilot demo and learn how this all-in-one product growth platform can help scale your business processes. These tools help businesses automate processes and perform various tasks, making it easier to scale. Salesforce is the best sales automation tool.

Scale 104

Scale Scaling Software Review Social Media 104

The Angel VC

MARCH 18, 2013

Here's another post in my series on DOs and DON'Ts for early-stage SaaS startups : 6th DO for SaaS startups Fill the funnel Or: Focus on inbound marketing, but try lots of things and double-down on what works In this post I'm going to write about lead generation for SaaS startups. That's the whole idea of inbound marketing and lead nurturing.

Scale 143

Scale Startup Marketplace as a Service SaaS 143

Blulogix

JANUARY 1, 2025

From offering innovative service bundles to managing intricate pricing structures, the ability to provision complex subscriptions seamlessly has become a competitive necessity. In this post, well explore how businesses can simplify complex provisioning and stay ahead in a market increasingly driven by personalized service packages.

Scale 52

Scale Marketplace as a Service Subscription Payment Features 52

Neil Patel

SEPTEMBER 30, 2021

Unfortunately, this means everything from the front-end website to backend administration tools relies on one system, making scaling difficult. Not to mention, the headless CMS market is expected to grow to $1,628.6 Not to mention, the headless CMS market is expected to grow to $1,628.6 million by 2027. million by 2027.

Scale 115

Scale Scaling Sales Hiring Marketplace as a Service 115

Blulogix

DECEMBER 23, 2024

This model, also referred to as metered billing, aligns costs with actual consumption, offering customers a fair and flexible way to pay for services. Technology Advancements: Real-time data tracking and billing automation systems now make it possible to implement metered billing models at scale.

Payment Features 52

Payment Features Subscription Pricing Artificial Intelligence 52

SaaStr

FEBRUARY 25, 2020

Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . Leverage automation to support scaling. “But with AutoFile, we’ve scaled to doing taxes in 40+ states.”

Merchant Services 193

Merchant Services Technical Review Scale Sales Hiring 193