SaaStr

SEPTEMBER 22, 2020

2: Next, AI and machine learning came along and every single business executive ever wanted to digitally transform into a machine learning company. They all sat in one place and had to be scaled up. #2 Data building needed to occur that could handle global scales, web scales, and further.

Technical Review 317

Technical Review Data Machine Learning Artificial Intelligence 317

Sales Hacker

MARCH 18, 2020

Informed and actionable business decisions now happen easily, thanks to artificial intelligence (AI) and machine learning (ML). A recent study by Harvard Business Review shows that sales teams that adopt AI and machine learning are seeing: 50% increase in leads and appointments. AI and Machine Learning: What Do They Mean?

Artificial Intelligence 119

Artificial Intelligence Machine Learning Scale AI 119

Intercom, Inc.

OCTOBER 24, 2018

How do you scale a support organization without breaking the budget or killing the quality of the customer experience? Our belief in a modern support model will never change, but we’ve spent a lot of time iterating on how best to scale our support. Three options when scaling customer support. Automation. Self-Service.

Scale 178

Scale Customer Support Scaling Strategy 178

FastSpring

APRIL 29, 2025

When payment partners fail to adapt to player demand and scale quickly, players leave your web shop empty handed, creating dissatisfaction that could have been prevented. Tailored Scaling for Your Unique Game At FastSpring, we know that every game is different. A frictionless payment experience for players, even at global peak scale.

Payment Services 133

Payment Services Payments Payment Solutions Payment Methods 133

Andreessen Horowitz

OCTOBER 5, 2022

He is a pioneer in developing computational approaches to extract insights from large-scale genomic data, having spearheaded the computational analyses of the first genome-wide sequencing studies in multiple cancer types. The post Why Applying Machine Learning to Biology is Hard – But Worth It appeared first on Future.

Artificial Intelligence 96

Artificial Intelligence Machine Learning Scaling Development 96

Sales Hacker

DECEMBER 17, 2024

Building ‘opinionated products’ and the importance of customer intimacy Lessons learned from scaling Twitter’s ad business from zero to $650 million in three years. 15:41) Scaling Twitter’s ad business and managing hyper-growth. (26:54) I learned a bunch from watching him. Has the org scaled?

Scale 101

Scale Engineering Acquisition Scaling 101

Tom Tunguz

MARCH 26, 2019

Second , in early markets, most of the buyers don’t understand the nuances of the technology, whether it’s IoT platforms, or machine learning infrastructures, or data lakes. Unless you have operated large-scale internal data pipelines, you may not have the experience to discern the pros and cons of each.

Machine Learning 214

Machine Learning Artificial Intelligence Scale Marketing 214

SaaStr

NOVEMBER 15, 2022

As Gleklen says, “We actually see this monolith falling apart, and it’s falling apart primarily due to what we view as two of the biggest drivers for value creation today: Machine learning and product-led growth.”.

Metrics 272

Metrics Machine Learning Artificial Intelligence Technical Review 272

Tom Tunguz

MAY 19, 2018

Other times, front-end engineers innovate at the application layer, which demand downstream changes in the infrastructure to scale. Infrastructure-as-a-service provided by Amazon, Google and Microsoft among others empowers applications to scale as users demand. Advances like chatbots haven’t yet impacted software use at scale.

DevOps as a Service 253

DevOps as a Service Blockchain Machine Learning Artificial Intelligence 253

SaaStr

APRIL 12, 2023

Why AI Matters to VCs Over the last decade, each type of machine learning has developed and grown, with generative AI becoming the most recent. Goldman Sachs predicts that the contribution of machine learning to GDP would fall somewhere between 1.5 – 2.9%. Foundational Model New capabilities through scale (ex.

Generative AI 242

Generative AI AI Machine Learning Artificial Intelligence 242

Neil Patel

NOVEMBER 3, 2021

You can decrease overall costs while improving efficiency and machine learning processes with the right platform on your side. Data labeling is the process of analyzing raw data and labeling it to provide context to machine learning software, algorithms, and end-users. What Is Data Labeling?

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

Blulogix

DECEMBER 31, 2024

By Inga Broerman Scaling with Usage-Based Models: A Practical Guide to Metering The rise of usage-based pricing is revolutionizing the subscription economy. Agility in Scaling: As customer demand grows, businesses must ensure their systems can handle increasing volumes without compromising speed or reliability.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

Payrix

NOVEMBER 7, 2024

Recently, we deployed an in-house machine learning model that predicts the likelihood of ACH payment rejections. This stability attracts investors and fosters customer loyalty, helping companies to scale. Mike’s key takeaway: Data modeling has become a cornerstone of effective risk management.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

Tom Tunguz

DECEMBER 17, 2023

Like the Devops movement, the Dataops movement aims to scale the use of data within companies without increasing the headcount of the data team. Business logic : the data engineering team build the ETL pipelines while the data science team researches & implements machine learning algorithms for MLDS driven data products.

Data 266

Data Government Headcount Scale 266

Tom Tunguz

MAY 15, 2023

the company has no plan/interest to staff a team to manage AI infrastructure or develop deep machine learning experience / expertise in-house. the company believes the relatively high costs using these models will decline with time & scale. the product lead would like to minimize career risk by choosing a well-known player.

Artificial Intelligence 227

Artificial Intelligence AI Machine Learning Scale 227

SaaStr

DECEMBER 22, 2022

Qwilr is the tool of choice for scaling B2B sales teams. There is no coding required, and the platform utilizes Machine Learning and patented technology to make the creation and implementation of automations 10X faster than traditional platforms. It enables companies to drive real time outcomes from business events.

Scale 54

Scale Onboarding Government compliance 54

SaaStr

NOVEMBER 12, 2022

They see it as a key differentiator to win as you scale. Still, some VCs want to see at least one solid VP on the team, or at least, one solid manager you can scale under. Others want more than just the CEO here to see they can scale in the Bay Area / the U.S. The Googlers. The Palantirians. They want that. It just varies.

Scale 343

Scale Sales Recruiting Machine Learning Artificial Intelligence 343

Tom Tunguz

NOVEMBER 8, 2023

Whether it’s data being used inside applications, feeding machine learning models, or downstream analysis, companies are increasingly reliant on this data, and that’s not changing. 80% of data is unstructured within organizations. Cost Pressures Continue : The dominant theme of 2023 is doing more with less.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

Tom Tunguz

JANUARY 3, 2018

The scale is enormous. Several landscape altering SaaS acquisitions will come to fruition because of cash availability from repatriation and because there are enough public SaaS companies at scale to add material revenue and market cap to buyers. Machine learning fades as a buzzword.

SaaS Payments 203

SaaS Payments Scale Blockchain Machine Learning 203

SaaStr

MARCH 5, 2021

The tech involves cameras and devices that detect evidence, decode it with machine learning and deliver it into the right hands. Here are some things to remember when you think about scaling your next big SaaS company. When do you decide to scale? How are you going to scale without messing up? Hiring a VP of Sales.

Sales Recruiting 255

Sales Recruiting Sales Hiring Scale Sales 255

SaaStr

MARCH 2, 2023

With predictive machine learning, we help growth teams take the guesswork out of their day-to-day – and focus on spending their time where it matters. Jiminny is the conversation intelligence platform that records, transcribes and analyzes sales calls to help teams coach at scale, win more deals and smash targets.

Scale 261

Scale Technical Review Software Review Machine Learning 261

SaaStr

MARCH 19, 2021

We’re seeing more and more companies, particularly cloud companies with the ability to scale, and grow even more rapidly in the new normal. Nail it Before You Scale it . Data and machine learning infrastructure accelerates to new heights. The number of private unicorns has actually doubled in the past two years.

Cloud 279

Cloud Scale Payment Methods Payment Solutions 279

SaaStr

APRIL 7, 2022

The company scaled from a hundred people to 800, last I know, but it changes every day. Growth for us is about massive scaling and hiring. I would actually say that you guys have done a very good job of scaling culture across many cities and many countries that are very different from each other. Bobby Patrick: Right.

Sales Hiring 274

Sales Hiring Scale Sales Recruiting Outsourcing Services 274

Sales Hacker

FEBRUARY 7, 2025

The focus shifts from experimentation to execution, as companies must scale operations to meet increasing demand. Scaling Operations: As the customer base grows, the company refines its pricing strategy to optimize customer acquisition costs and lifetime value. Tiered pricing models emerge to address these differences.

Pricing 110

Pricing Scale SaaS Technical Review 110

Tom Tunguz

JANUARY 14, 2021

Cloud Data Lakes are the future of large scale data analysis , and the more than 5000 registrants to the first conference substantiate this massive wave. Cloud data lakes are a key technology enabling the innovation in analytics and machine learning. On January 27-28, Dremio host their second Subsurface conference.

VP of Engineering 203

VP of Engineering Cloud Data AWS 203

SaaStr

AUGUST 27, 2024

Rupa is a lab platform for doctors to order lab tests, and Koby took the company from $20M to hundreds of millions in equity and scaled Rupa’s user acquisition by 4000% in 3.5 The key learnings here are: Performance Max has gotten really good. Google has been working on its machine learning, and it’s working.

Scale 285

Scale AI Search Sales Hiring Social Media 285

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 160

Scale Payment Services Payment Methods Scaling 160

SaaStr

MAY 4, 2022

Scale processes and distribution. For example, Twilio used machine learning to retry cards at an optimal time and increased their authorization rates by two percent. Make the most of market trends, listen to your clients’ wants and needs, and plan how to scale with both care and attention. optimize your recurring revenue.

Payment Features 259

Payment Features Payment Services Outsourcing Services Payment Solutions 259

The Angel VC

JANUARY 10, 2017

For what it's worth, I know AI and Machine Learning are a hyped topic but I think the hype is justified. The vast majority of SaaS companies will never get to this level of growth or scale, and yet they can be successful and profitable companies that generate life-changing wealth for the founders and great returns for early investors.

SaaS 262

SaaS Marketplace as a Service Machine Learning Artificial Intelligence 262

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. Since Thomas Watson Jr. And that’s where Arin Bhowmick comes in. Fergal: Awesome.

AI Search 245

AI Search AI Scale Machine Learning 245

Tom Tunguz

DECEMBER 28, 2021

Large software companies accelerated growth this year, despite their scale reinforcing the notion that users write data into systems but rarely delete it. GTP-3 and BERT are massive machine learning systems called neural nets.

Scale 275

Scale Blockchain Banking Machine Learning 275

Intercom, Inc.

DECEMBER 5, 2019

What can we, in the SaaS sector, learn from one of tech’s true behemoths? On this week’s episode of Scale, Matt Rogers, Head of SaaS Initiative at Google, is here to enlighten us. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. And we’re early.”.

Scale 118

Scale Scaling Artificial Intelligence Business 118

Clouded Judgement

AUGUST 25, 2023

Our modern and intuitive SaaS platform combines our proprietary data and application layers into one vertically-integrated solution with advanced machine learning and artificial intelligence capabilities.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

Intercom, Inc.

FEBRUARY 24, 2021

Identifying the right insights is key to operating at scale while keeping your customer experience personal, but it’s a huge challenge to find the signal in the noise. To scale your support organization while continuing to provide the best customer experience, it’s important to improve operational efficiency.

Operational efficiency. 243

Operational efficiency. Software Review Machine Learning Artificial Intelligence 243

Intercom, Inc.

JULY 30, 2020

Not only does this free up valuable time for companies to provide the human touch necessary to keep customers satisfied, it means that businesses actually have a decent shot at scaling their revenue instead of their costs. This is Scale , Intercom’s podcast series on driving business growth through customer relationships.

Customer Success 145

Customer Success Scale Machine Learning Artificial Intelligence 145

SaaStr

APRIL 30, 2024

Ways to scale that don’t include rampant inefficiency and burn. They had early signs of closing deals, and reps were starting to figure things out, so they hired a bunch of reps in an attempt to scale but it backfired and slowed everything down. Nail down one small niche of a market before you hit the gas to scale.

Scale 301

Scale SMB Sales Hiring Sales 301