Stax

FEBRUARY 20, 2024

As CTO, Sundt will accelerate the delivery of new products, features, and functionality that unlock and drive increased value for Stax customers and partners. Early in his career, he worked at Microsoft, advancing in technical and leadership roles over 17 years. To learn more about Stax, visit staxpayments.com. and Canada.

CTO 88

CTO Stax Payments Merchant Services 88

Stax

AUGUST 19, 2024

Neiconi brings more than 15 years of experience in risk and fraud management leadership to his new role, with a deep background in developing fraud risk solutions, risk data collection and analysis, and compliance. Stay Payments , a leading payment technology provider, has appointed Valentin Neiconi as Chief Risk Officer.

Merchant Services 88

Merchant Services Stax Payments Payment Services 88

Stax

AUGUST 14, 2024

Experienced payments and sales executive joins Stax leadership team to drive accelerated growth for Stax Connect and embedded payments. His leadership will be integral as we continue to foster and grow this segment of our business.” Stax Payments , Inc., and Canada. For more information, visit staxpayments.com.

Payments 88

Payments Stax Payment Solutions Payment Services 88

Intercom, Inc.

OCTOBER 31, 2019

. “Take the work out of work, that’s my motto in life” Prior to that, I was the CIO of another large Fortune 500 company called KLA-Tencor, and the rest of my life has been in software engineering: building tools to help people get things done without having to do all the work. Balancing human-computer interaction.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And it was very successful. Product can do a huge amount there. Paul Adams: Basically, yeah.

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Outsourcing Services Sales Hiring CTO Hire Acquisition 216

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

SaaStr

JULY 10, 2021

As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. Usually, when you start growing and you think you need to deck out a management team, what are the key roles that you want to go with first in a software company like ours, in a SaaS company? You’re going to do what he or she said.

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Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 264

Panintelligence

JUNE 7, 2024

The margin for error is slim in the fast-paced world of Software as a Service (SaaS). In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. Also – live by your cultural values.

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CTO Hire SaaS Business Underperforming Technical Team 98

Valerian Tech

MAY 4, 2023

DevOps is a software development methodology that can help legacy businesses streamline their digital transformation efforts. In this article, we'll explore the benefits of DevOps for legacy businesses and how a Fractional CTO can help overcome the challenges of DevOps adoption. What is DevOps and how can it benefit legacy businesses?

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CTO Hire New CTO CTO Business 52

Payrix

OCTOBER 1, 2024

As businesses continue to embed payment solutions into their software platforms, ensuring compliance with PCI DSS (Payment Card Industry Data Security Standards) is more important than ever. Candice offers valuable insights into why PCI compliance is critical and how software companies can navigate this complex landscape.

Payment Services 113

Payment Services Merchant Services Payments compliance 113

Sales Hacker

MAY 5, 2021

Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job. 36 RevOps Leaders You Need to Follow.

Scale 119

Scale Technical Cofounder Technical Advisors Sales Hiring 119

Audacix

JANUARY 1, 2019

Automate functional testing DevOps without automated software testing is like racing a Ferrari with the handbrake engaged. After interacting with many new DevOps teams, my sense is that many of them are hamstrung by the imagination and risk appetites of their senior leaders, in a classic case of you don't know what you don't know.

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DevOps as a Service Cybersecurity Scale New CTO 75

BetterCloud

JUNE 10, 2021

A few weeks ago, [ CTO Jamie Tischart ] and I talked about this fork in the road that engineers typically get to where they either move into management or commit to writing code for the rest of their careers. What got you interested in taking the executive leadership path? How have things like your smart camera helped people adjust?

Engineering 52

Engineering DevOps as a Service New CTO CTO Coach 52

Andreessen Horowitz

MARCH 20, 2024

But we knew that at some point we were going to get to the point where software would be able to generate answers. And so, the thing that was really new about LLMs was the ability to, at extremely low cost, generate an answer instantly to any question. And it was all manual. David George: Sure. Yeah, of course.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Sales Hacker

SEPTEMBER 29, 2020

Major challenges facing a new CEO [19:40]. And I had done that even before I got into B2B software, doing military electronic design, right? Not me personally, but a bunch of smart PhDs and software engineers, they’re the ones that can make it a reality. Show Agenda and Timestamps. Show Introduction [00:10].

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Scale CTO Hire CTO Coach Scaling 117

Frontegg

FEBRUARY 1, 2023

LeadDev New York March 14-15, New York Tickets: Basic LeadDev Pass – $1499 LeadDev is almost here. Frontegg will be a sponsor of LeadDev 2023 New York. Exclusive talks, panel discussions, and networking sessions – participants will get a chance to exchange ideas and develop new opportunities.

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VP of Engineering Development Cybersecurity New CTO 59

Frontegg

NOVEMBER 4, 2021

Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). Sachin is a seasoned PLG expert who is constantly developing new product strategies. He is consistently publishing new articles and insights on his website. #10

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

Upscope

JANUARY 5, 2020

April Dunford's definition: " In order to break through the noise, companies would need to take into account their own strengths and weaknesses, then contrast them with their competitors to create a unique leadership position in the minds of customers. My really crude definition : When I come across a new product I tend think "Wtf is this?

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Strategy Marketing Sales Hiring Engineering 128

SaaStr

APRIL 9, 2019

Flexible integration with any other software, hardware or business workflow applications. And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO.

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Sales Hiring Scale CTO Hire Marketing 145

Audacix

JULY 18, 2022

DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably. DevOps best practices that will help you to run your software development projects smoothly. Fail often, fail fast. Get Cyber Chief Free Trial Idea 5.

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DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Sales Hacker

FEBRUARY 18, 2025

Previously, he was an operating partner at Fractal Software, helping launch vertical software companies and find product-market fit. But prior to that, you were an operating partner at Fractal Software, uh, where you helped launch dozens of vertical software companies, which is super cool and helps them kind of find product market fit.

Sales Hiring 89

Sales Hiring CTO Hire Scale VP of Engineering 89

Crafty CTO

APRIL 12, 2020

Bigger – it speaks to every aspect of the software development process. Shape Up is the Basecamp team’s distillation of how they themselves develop software, superbly written and illustrated, freely contributed to the world as an online and downloadable e-book. Big as in a 143 page PDF. ” So what is Shape Up?

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Underperforming Technical Team New CTO Technical Review Software Development 52

Outseta

NOVEMBER 19, 2019

That’s pretty wild if you think about it, but the source of the problem is quite clear to me: CMOs are failing to build trust with their CEOs and leadership teams. Just as a CTO may have to explain the importance of technical projects to a CEO, the CMO needs to educate the CEO on the various ways marketing can drive their business.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

SaaStr

FEBRUARY 5, 2025

The key takeaway is that full automation is the new expectation, and it takes time and resources to build, but the cost will go down with advancements in technology and infrastructure. The models used by the company are changed often, with different steps having different models, and the team tests something new every week.

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New CTO CTO Artificial Intelligence Technical Review 173

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

SaaStr

JUNE 1, 2025

The companies building on this new stack will have 10x advantages over those still running traditional architectures. China views AI supremacy as essential to geopolitical leadership. As Andrew Bosworth (Meta CTO) noted: “This is our space race…there’s very few secrets. Data centers now consume 1.5% The Next 2.6B

AI Search 252

AI Search AI CTO Hire ChatGPT 252

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Short on time?

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SmartKarrot

JANUARY 24, 2022

The word – C-Suite connotes the highest leadership position in an organization. The C-Suite members are the core leadership group of a company who lead the different departments in an organization. One way to do it is by looking out for opportunities to showcase your thought leadership. What is C-Suite?

Customer Success 10

Customer Success CTO Coach Leadership New CTO 10

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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Payment Methods Merchant Services Scale Payments 273

SaaStr

MARCH 26, 2024

It’s a little brutal, but if folks want to get rid of half their contact center that are people and replace it with software, you’d probably get budget for $50k. Is the CTO involved in these decisions? Is the CTO involved in these decisions? All the great software companies are built on 80% word of mouth.

AI 304

AI Pricing Artificial Intelligence Scale 304

SmartKarrot

FEBRUARY 16, 2022

Software as a service or SaaS has been growing as a leading software distribution model. The world of SaaS has simplified software creation and distribution making access easier than before. Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Brian Halligan.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SmartKarrot

OCTOBER 29, 2021

The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table. This makes a case for customer success to have a seat at the leadership table. C-Suite executives need to have strong leadership and communication skills.

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. Before that, he worked for 12 years at Trilogy, where he held key leadership roles helping the company grow from a start-up to a $300 million business. What were his core learnings from that? *

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Underperforming Technical Team Development Software New CTO 175

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. They were building time and expense software. There’s companies, there’s people who are talking about robotic process automation, companies like UiPath automation anywhere with software.

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Sales Recruiting VP of Engineering Scale SaaS Payments 229

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 214

Scale Enterprise Scaling Sales Hiring 214

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

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Scale Scaling CTO Hire Part-Time VPE 161

SaaStr

MARCH 3, 2020

So I would say that’s a leadership failure for a lot of CEOs, right? QUESTION 6: My company is a very technical product and somebody serious software and it’s a new category you were creating like scratch. New category. So he’s the CTO? So coach toward the leadership piece of it.

Sales Hiring 223

Sales Hiring Sales Recruiting CTO Hire Scale 223