Valuize Consulting

JUNE 9, 2022

With only a Director of Operations who answers to your VP of CS, you have no one to focus on the strategy driving your CS Operations, the engine that powers your entire Customer Success organization. The Business Impact Of Senior Customer Success Operations Leadership. They Drive Economic Growth.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Operational efficiency. The lesson here is to view your products in terms of S Curves and ensure you’re investing in your next greatest hit. Brand equity. Customer data.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

ChurnZero

MAY 20, 2021

Chasing the wrong priorities and investments can quickly snowball and compound over time, resulting in stunted progress and flatline growth. That’s why it’s essential to invest in the people, processes, and technologies that create the most value for your customers and your organization. Warning Sign to Level Up.

Customer Success 90

Customer Success Payments Payment Services Scale 90

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. If you’re going to build a company with Salesforce, who better to invest than Salesforce? These are not simple things to solve.

Payment Solutions 147

Payment Solutions Pricing Payments Payment Services 147

SmartKarrot

AUGUST 9, 2022

Operational Efficiency. Recent technological advancements indicate that SaaS companies will have to manage to scale up operations at an increasing rate without disrupting or affecting the efficiency and overall success of current organizational projects. Thought Leadership. Employee Training and Talent Management.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 9, 2022

Operational Efficiency. Recent technological advancements indicate that SaaS companies will have to manage to scale up operations at an increasing rate without disrupting or affecting the efficiency and overall success of current organizational projects. Thought Leadership. Employee Training and Talent Management.

Scale 10

Scale Sales Recruiting Business SaaS 10

Kellblog

MARCH 11, 2020

SeasEdge was doing a business intelligence (BI) evaluation and were looking to use BI to improve operational efficiency across a wide range of retail use cases, from supply chain to catalog design. We had a pretty formulaic sales cycle, from discovery to demo to proposal. We had financials that Wall Street loved (e.g.,

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

OPEXEngine

DECEMBER 23, 2020

SeasEdge was doing a business intelligence (BI) evaluation and were looking to use BI to improve operational efficiency across a wide range of retail use cases, from supply chain to catalog design. We had a pretty formulaic sales cycle, from discovery to demo to proposal. We had financials that Wall Street loved (e.g.,

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

SaaStr

MARCH 15, 2024

How do you invest in the positive attributes of the community while protecting that special connection with people? His focus is not on operational efficiency but on operational proficiency. That’s the skill, especially on the GTM side, that you should invest in early. This is part of the playbook.

AI Search 216

AI Search SaaS Advertising Sales Hiring 216

Valuize Consulting

JULY 13, 2022

To help you achieve this organizational unity and operational efficiency, Valuize’s Founder & CEO, Ross Fulton, spoke with CS Operations pioneer, Mary-Beth Donovan. Q: CS Operations shouldn’t be designing and engineering the strategy, data and insights in isolation. What is the business going to invest in?

Interviewing 52

Interviewing Engineering Scale Revenue 52

BetterCloud

MAY 25, 2023

Cost Optimization Imperatives: Businesses are actively seeking ways to optimize their IT budgets and maximize the value derived from technology investments. Focus on ROI and Value Optimization: Organizations are shifting their focus beyond initial cost savings and aiming to maximize their return on investment.

Outsourcing Services 52

Outsourcing Services Marketplace as a Service Management SaaS 52

Sales Hacker

APRIL 6, 2022

Effective leaders know that investing in the right tools will help them streamline and standardize their sales processes, and make for a happier and productive workforce. One of the biggest challenges companies face during times of growth is scaling their sales operations effectively. Old CPQ vs. New CPQ.

Scale 93

Scale Software Review Marketplace as a Service Outsourced Development 93

InsightSquared

JUNE 8, 2021

This real-time visibility allows reps to focus on the go-to-market activities that truly make an impact, while helping sales leadership create highly accurate forecasts and identify risks ahead of key decisions.” . However when it comes to running these analytics, the output is only as good as the data that is used to generate it.

Scale 62

Scale Forecasting Customer Lifetime Value Operational efficiency. 62

SmartKarrot

JANUARY 5, 2022

Liaise with company leadership to determine and build marketing materials to support business development efforts. Evaluate how customers manage their Veeva CRM investment & identify efficiency and effectiveness gains (process & tools). Day-to-day follow-up on client activity and operations.

Customer Success 2

Customer Success Operational efficiency. Leadership Innovation 2

OpenView Labs

MARCH 7, 2019

Peter: And so, the business vision that the board and the CEO bought into was we want to go global and expand our services without changing our customer experience, operational efficiency or our profit margins. It’s about negotiation, presentation skills, leadership styles, corporate finance. Casey: Yeah.

Cloud 60

Cloud Transportation New CTO CTO 60

SaaStr

AUGUST 15, 2020

So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those. Well, a couple of key takeaways for folks, I do believe in this concept of human first leadership, which is really what customer success is all about and what the future of the customer.

Payment Methods 190

Payment Methods Merchant Services Scale Payments 190

SmartKarrot

AUGUST 5, 2021

Organizations are realizing that operations are becoming an essential and foundational part of their business. It has become so important that businesses are willing to invest millions of dollars in developing one. If you are curious about product operations but unsure where to begin, this guide can help. contact-form-7].

Scale 10

Scale Marketplace as a Service Product Marketing Software Development 10

Sales Hacker

NOVEMBER 10, 2020

We actually brought in a CEO for our series B, Eric Holston, and Eric was operational efficient. So you always want to make sure that anyone that was coming into the business just knew what we were about, what we’re going to do, how we’re going to take over the world, but the operational efficiency.

VP of Engineering 74

VP of Engineering Scale Development Team Review Technical Review 74