Investment Leadership Operational efficiency. Payment Features 
Sales Enablement, SaaS and Growth
MARCH 23, 2020
Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Operational efficiency. Subscription business model. The lesson here is to view your products in terms of S Curves and ensure you’re investing in your next greatest hit.
ChurnZero
MAY 20, 2021
Chasing the wrong priorities and investments can quickly snowball and compound over time, resulting in stunted progress and flatline growth. That’s why it’s essential to invest in the people, processes, and technologies that create the most value for your customers and your organization. Warning Sign to Level Up.
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SaaStr
AUGUST 7, 2020
We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. If you’re going to build a company with Salesforce, who better to invest than Salesforce? These are not simple things to solve.
Kellblog
MARCH 11, 2020
SeasEdge was doing a business intelligence (BI) evaluation and were looking to use BI to improve operational efficiency across a wide range of retail use cases, from supply chain to catalog design. We had a pretty formulaic sales cycle, from discovery to demo to proposal. We had financials that Wall Street loved (e.g.,
SaaStr
MARCH 15, 2024
They also have a media segment, a separate business supporting creators who want to do subscription-based video monetization. Vimeo has spent a fair amount historically on advertising, primarily to fuel the more prosumer individual online subscription business. His focus is not on operational efficiency but on operational proficiency.
OPEXEngine
DECEMBER 23, 2020
SeasEdge was doing a business intelligence (BI) evaluation and were looking to use BI to improve operational efficiency across a wide range of retail use cases, from supply chain to catalog design. We had a pretty formulaic sales cycle, from discovery to demo to proposal. We had financials that Wall Street loved (e.g.,
Valuize Consulting
JULY 13, 2022
To help you achieve this organizational unity and operational efficiency, Valuize’s Founder & CEO, Ross Fulton, spoke with CS Operations pioneer, Mary-Beth Donovan. Q: CS Operations shouldn’t be designing and engineering the strategy, data and insights in isolation. What is the business going to invest in?
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