Remove Investment Remove Leadership Remove Operational efficiency. Remove Software Development
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The Why, What & How Of Hiring A Transformational Customer Success Operations Leader

Valuize Consulting

With only a Director of Operations who answers to your VP of CS, you have no one to focus on the strategy driving your CS Operations, the engine that powers your entire Customer Success organization. The Business Impact Of Senior Customer Success Operations Leadership. They Drive Economic Growth.

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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Operational efficiency. The lesson here is to view your products in terms of S Curves and ensure you’re investing in your next greatest hit. Brand equity. Customer data.

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The Beginner’s Guide to Product Operations

SmartKarrot

Organizations are realizing that operations are becoming an essential and foundational part of their business. It has become so important that businesses are willing to invest millions of dollars in developing one. If you are curious about product operations but unsure where to begin, this guide can help.

Scale 10