User Pilot

NOVEMBER 23, 2023

One of the consequences of this is that the sales cycles slow down. Create strategic value PMs are under a lot of pressure to deliver features – from the sales team chasing a deal, the customer service colleagues trying to alleviate customer pain points, and executive leadership eyeing market expansion or increased market share.

Scale 96

Scale Underperforming Technical Team Sales Recruiting Software Review 96

User Pilot

NOVEMBER 30, 2023

Track in-app customer behavior to find fresh ideas Tracking user behavior inside your product can highlight unmet needs, user pain points, and opportunities for improvement and innovation. How do you recruit your interviewees? Instead, get to the bottom of the user problem and look for innovative ways to solve it.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Market Research Outsourced Development 98

OpenView Labs

APRIL 13, 2021

She transitioned into a solution engineer, a role that sits at the crossroads of sales and product, which gave her the opportunity to do more of what she loved: discussing business challenges and crafting corresponding technology solutions. How do you get design to work with sales, or engineering to work with customer success?

Sales Recruiting 60

Sales Recruiting Management Engineering Leadership 60

Intercom, Inc.

FEBRUARY 26, 2018

Innovative startups. The first army are innovative startups. I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. The second army are your main competitors. The talent.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

User Pilot

SEPTEMBER 29, 2023

You need a range of disciplines working together in a cross-functional team to make sure various product development processes go to plan, including product managers , developers, marketers , sales, designers , senior leaders , and more. Senior management. Next up, you need to validate the idea before you start writing code.

Development 100

Development Software Review Sales Recruiting Technical Review 100

Sales Hacker

AUGUST 5, 2021

How business is done in countries around the world varies greatly, even though today we are more connected to each other in new and innovative ways. Lauren Bailey, sales expert and Founder of Factor 8, says that the three most important characteristics of a salesperson are: curiosity, confidence, and coachability.

Sales Hiring 107

Sales Hiring Sales Recruiting Communication Entertainment 107

SmartKarrot

FEBRUARY 3, 2022

Develop a scalable elegant and innovative customer success playbook that sets clients up for success and maximizes the value of BetterUp Care offerings. Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Travel 19

Sales Hacker

MARCH 11, 2019

This week on the Sales Hacker podcast, we talk to Sales Hacker founder and VP of Marketing at Outreach , Max Altschuler. If you missed episode 47, check it out here: PODCAST 47: Key Qualities of great Sales Leadership w/ Dan Fougere. Why Sales Engagement as a category is here to stay. Sales Engagement, the Book [29:59].

Scale 57

Scale Engagement Sales Recruiting Technical Advisors 57

SmartKarrot

SEPTEMBER 5, 2022

Establish strong relationships with BIOVIA R&D and Product management leadership to ensure customer needs are well represented. Recruit, develop and manage team of product experts who deliver high-quality customer support service to customers- Ensure technical software expertise to support products to appropriate levels.

Customer Success 19

Customer Success Sales Recruiting Outsourced Development Retention 19

SmartKarrot

NOVEMBER 16, 2021

Drive new business growth through greater advocacy and reference-ability. Recruit experienced team members for each functional role. Create a company-wide culture of Customer Success ( Marketing, Sales, Product, Sales, Exec). Develop strategic account plans focusing on retention, growth whilst minimizing revenue loss.

Customer Success 19

Customer Success Technical Review Sales Recruiting Scale 19

The Marketing & Growth Hacking Publication

FEBRUARY 28, 2019

Seek out learners Building a culture which prioritizes and appreciates growth starts by recruiting, selecting, and retaining employees who themselves possess a growth mindset. But what typically nets the best results is talking to applicants’ references and asking specifically about their drive to improve. How do you spot these folks?

Development 40

Development Sales Recruiting Growth Hacking Leadership 40

SmartKarrot

APRIL 13, 2020

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. Within 17 years, 65 million monthly users have trusted it with job postings, recruitments, business handling, and content sharing. Customer Support. Raising a $2.8

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 211

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 211

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

DECEMBER 11, 2020

Evangelize capabilities of Twistle products and advocate for innovation and early adoption of new features. Participate as a stakeholder with Twistle’s marketing and product teams to represent clients especially when in reference to the Twistle platform and Looker. Seek out opportunities for client renewal and up-sell.

VP of Engineering 10

VP of Engineering Customer Success Sales Recruiting Sales Hiring 10

SmartKarrot

MARCH 22, 2021

Role: Director of Customer Success Location: Remote, New York City Metropolitan Area, US Organization: Eulerity As a Director of Customer Success, you will manage the Customer Success Team to ensure proper client assignments, data-driven insight, and continuing optimal service quality. Build and nurture trusted, long-lasted relationships.

Customer Success 10

Customer Success Sales Recruiting Leadership Forecasting 10

SmartKarrot

SEPTEMBER 13, 2022

Many businesses recruit Chief Revenue Officers (CROs) in different industries, especially digital marketing. The Chief Revenue Officer (CRO) is a new role in the C-suite that has emerged as companies look for ways to improve sales growth and revenue. The CRO may also be responsible for product management or strategic partnerships.

Revenue 10

Revenue Technical Review Scale Sales Hiring 10

SmartKarrot

DECEMBER 22, 2020

Role: VP, Customer Success Location: San Francisco Bay Area, US Organization: NexHealth As a VP of Customer Success, you will inspire, recruit, and develop top talent Customer Success team leaders and members who bring a customer-centric view to their everyday roles. Manage customer escalations as the senior business owner for their success.

Customer Success 10

Customer Success Scale Sales Recruiting Technical Review 10

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. That’s all written on our platform.

Technical Advisors 165

Technical Advisors Scale Sales Hiring Sales Recruiting 165

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees. Why are payments so hot now?

Payment Solutions 154

Payment Solutions Pricing Payments Payment Services 154

Intercom, Inc.

JUNE 3, 2021

It may take a bit of a leap of faith to invest in a differentiation strategy that won’t immediately translate into ROI, especially in a pandemic, but you can’t sacrifice innovation and sustainability for short-term revenue. The only challenge there is your recruiting capacity, right? So you can hire more and hire faster.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

SaaStr

MAY 14, 2019

it’s to say that we are gonna provide a lot of components, lot of helping stuff, a lot of infrastructure, a lot of reference stuff, but you should think about the public cloud as your platform. What kind of customer experience, what kind of innovation do we need to help do you gather? Mikkel : So we recruit.

Cloud 199

Cloud Sales Recruiting Scale AWS 199

SaaStr

MARCH 1, 2019

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? What time frame from SAL to closed lead suggests product market fit?

Scale 120

Scale SMB Sales Recruiting Sales Hiring 120

Sales Hacker

OCTOBER 21, 2019

There are tons of roundup articles about top women sales leaders. Most of the time, somebody does a LinkedIn search for “sales leader,” chooses the top 15 profiles with the most followers, and calls it a day. What about the amazing sales leaders who aren’t well-known already? Most Dynamic Women Sales Leaders.

Sales Recruiting 90

Sales Recruiting Scale Sales Hiring VP of Engineering 90

Sales Hacker

JANUARY 23, 2018

Before we get into our 2017 recap and 2018 road map, I wanted to provide some quick background on how Sales Hacker came to be. How It All Began: The Story of Sales Hacker. I can’t believe it’s been 4 years since we threw our first Sales Hacker Conference in September of 2013. 2014: Full Time on Sales Hacker.

Sales Recruiting 92

Sales Recruiting Scale Sales Hiring Sales 92

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

MARCH 6, 2020

To meet buyers’ high expectations and manage the challenging sales landscape, companies must involve their entire organization in maturing the sales process- including after prospects sign on the dotted line. And it was all about relationship building with our sales reps, which is a super useful tactic.

Scale 219

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 219

A Smart Bear

OCTOBER 4, 2017

Marketing isn’t scheduling a launch and recruiting isn’t timing the start-dates of the next 50 hires in customer service and sales. We didn’t line up that press and have those sales materials and ensure code-quality high enough to scale on day one, without predictability. Recruiting. Predictability.

Scale 61

Scale Government Scaling Sales Recruiting 61

SaaStr

FEBRUARY 1, 2019

Prior to Figma, Amanda held numerous roles at Zendesk including SVP of Marketing and Sales Strategy. Harry Stebbings: And prior to Figma, Amanda held numerous roles at Zendesk including SVP of marketing and sales strategy. I’d also run sales strategy for the company right before I left. Is there an optimal process to run?

Sales Hiring 109

Sales Hiring Communication Scale Interviewing 109

SaaStr

NOVEMBER 19, 2019

Then I went over to the sales department. The demo is the sale and we close everybody in month. Heidi promptly referred me to a good physical therapist so at least I started acquiring physical therapy domain expertise. I think this leads us to lesson number four, which is continuously innovate through proactive listening.

Scale 172

Scale SMB VP of Engineering Leadership 172

SaaStr

JANUARY 3, 2020

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? How does Tom think about constructing comp plans the right way today?

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

SaaStr

FEBRUARY 21, 2020

* How does David think about scaling sales teams? How does one know when is the right time to hire your first sales reps? What have been his lessons on optimizing payback period for sales reps? How should founders think about sales rep compensation? You can find the graphics David references here.

Scale 196

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 196

Outseta

MAY 8, 2020

But there’s a very real reason why so many software entrepreneurs now refer to themselves as “makers” or “creators”—even in a role as technically oriented as software engineering, there’s a remarkable amount of artisanship and thought that goes into bringing something new into existence. I needed a disruptive idea.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SaaStr

MARCH 31, 2024

We add human touches to as many things as possible, and then we innovate and listen to our employees, at scale, and the results, I think, speak for themselves. It will absolutely go viral, it will be easy for people to refer people who are just like them. Along with our marketing software, along with our sales software.

Part-Time CTO 273

Part-Time CTO CTO Hire CTO Coach CTO 273

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Finally before Twitter, Liat was VP of Sales @ Revolution Prep where she led and managed 7 offices. Loving our podcast content?

Sales Hiring 113

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 113

SaaStr

AUGUST 20, 2019

Anna Khan: Since then, we’ve become good friends and he’s been a CEO reference for me in building my portfolio. We were signing up hundreds of new paying customers every month with five sales reps. How did you take away from the business and actually spend time recruiting? This business is special.

Scale 137

Scale Acquisition Scaling Sales Hiring 137