SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right?

New CTO 255

New CTO Scale Sales Hiring AWS 255

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. For example, a startup might not need a sales manager or a fully-fledged sales team in its early days, but a UX designer is an absolute necessity. Average salary: $95,566/yr. Average salary: $46,035/yr.

Sales Hiring 94

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

FastSpring

DECEMBER 22, 2020

The pace of innovation in the ecommerce industry is accelerating, and we aspire to play a significant role in leading this charge. With this new investment, we are already increasing our pace of innovation and have a very exciting roadmap of things to come over the next 12 months. We added three new executives to our team.

Payment Methods 91

Payment Methods Payment Services Payment Solutions Payments 91

Intercom, Inc.

FEBRUARY 22, 2022

“Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives. Evolving security landscape.

Data 118

Data compliance Technical Review CTO Hire 118

The SaaS Garage

FEBRUARY 6, 2020

The funding was led by Hi inov, an international VC fund focused on digital innovation and supported by the existing investors BayBG Bayerische Beteiligungsgesellschaft, Senovo, UVC Partners and The SaaSgarage (Alexander Bruehl). Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company.

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

FastSpring

DECEMBER 11, 2020

You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative. They could be responsible for substantial online sales later down the line. So, when you’re developing a new idea, ask yourself, “What problem am I solving?”. Communication.

Payment Methods 148

Payment Methods Underperforming Technical Team New CTO Payment Services 148

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . Source: 2022 OPEXEngine BenchmarkEngine™. Financial KPIs.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

Sales Hacker

NOVEMBER 22, 2017

In sales, sellers who cite convoluted reasons to explain poor performance, rather than proactively doing something about it often remain — unsurprisingly — at the bottom of the success ladder. There certainly are a lot of things in sales that make life a tad more difficult. Our sales process is broken. Our marketing team sucks.

Underperforming Technical Team 86

Underperforming Technical Team Sales CTO Coach New CTO 86

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Separate Sales, Marketing, R&D, Accounting/Finance organizations were headed by a senior executive. The CRO leads Sales, Marketing, and Operations, plus often Customer Success.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

The SaaS Garage

FEBRUARY 6, 2020

The funding was led by Hi inov, an international VC fund focused on digital innovation and supported by the existing investors BayBG Bayerische Beteiligungsgesellschaft, Senovo, UVC Partners and The SaaSgarage (Alexander Bruehl). Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company.

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

SaaStr

MARCH 26, 2024

AI is coming for sales and marketing, and Jason is a super fan of AI in marketing. Because hundreds of the best founders are radically ripping through post-sales AI, and now it’s time for marketing. It’s challenging to find super high-quality folks unless you’re in B2C, where customer support is sales. We’ll see,” Jason says.

AI 240

AI Pricing Artificial Intelligence Scale 240

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

Marketing 98

Marketing Social Media SaaS New CTO 98

OpenView Labs

OCTOBER 5, 2021

In a B2B company, growth is applied much more broadly, taking a cross-functional, multidisciplinary approach that includes sales, marketing, customer success, product, and others. When I joined GitLab, I was starting a new product-led growth team within the product organization,” Hila says. “We Hila explains. Always be onboarding.” .

B2C 65

B2C B2B New CTO Acquisition 65

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. In the last two years there have been so many new services around security, around machine learning that literally did not exist. Just two years ago what type of services you had.

Cloud 168

Cloud Scale Trends Machine Learning 168

SmartKarrot

APRIL 12, 2022

As businesses and requirements evolved, more titles such as the CMO – chief marketing officer, CTO/CIO – chief technology/information officer, CHRO – chief human resources officer, and CSO – chief sales/business development officer emerged. All thanks to the new people and newer titles emerging in the C-Suite.

New CTO 10

New CTO Finance CTO User Experience 10

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Where do founders make mistakes in negotiation?

CTO Hire 133

CTO Hire compliance Scale Startup 133

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 171

Scale Enterprise Scaling Sales Hiring 171

Sales Hacker

SEPTEMBER 8, 2020

If you missed episode 125, check it out here: The Power of Authenticity and Emotional Intelligence in Sales with Mykal White. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. REGIE uses artificial intelligence to create entire outbound, inbound and even follow-up sales campaigns faster. We’re on iTunes.

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

Crafty CTO

OCTOBER 17, 2023

In 1937, mail order was as innovative and disruptive as e-commerce in 1999. ” That’s the book sales equivalent of 20 blockbusters, or 1,500 average bestsellers, according to my research assistant GPT-4. So, yes, a disruptive startup it was.

Scale 52

Scale Compensation Startup Mobile 52

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. That’s all written on our platform.

Technical Advisors 158

Technical Advisors Scale Sales Hiring Sales Recruiting 158

SmartKarrot

FEBRUARY 16, 2022

Known for his innovative writing style, Alex is credited for making Groove a successful company. He also founded SaaScribe to help founders, customer success teams , sales executives, marketing professionals, and growth hackers. He is a SaaS sales & marketing enthusiast who shares his insights on the same on social media.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 201

Payment Methods Merchant Services Scale Payments 201

Baremetrics

JULY 23, 2020

This trend is being accelerated in regions like the EU and California by new legislation such as GDPR and PECR. How I made it to $1,000 MRR Here are the tactics I used to grow Friendly from a brand new startup to a company that makes over $1,000 in MRR. The results were 593 visitors to the landing page – and 0 sales.

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87

Sales Hacker

JUNE 12, 2020

This video training was originally presented at the 2019 Sales Hacker Success Summit. How to overcome limited sales support. How to overcome limited sales support (06:15). ? Find innovators (10:36). ? I want to talk about each one and how I’ve seen myself and others overcome these challenges in their sales career.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

SaaStr

DECEMBER 13, 2019

I think the key thing that I had realized after several years in Her Majesty’s United Kingdom, it really centers on the fact that a lot of the technology that I was seeing was really, a lot of the innovation was happening in the Bay area. And then helping being able to drive innovation across the company. What would you advise?

Technical Advisors 160

Technical Advisors Scale Technical Review Payment Solutions 160

SaaStr

FEBRUARY 28, 2020

311: Karl Sun is the Founder & CEO @ Lucidchart, a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. Karl has been in every interview for every new hire for the first 6 years of the business, why? Do we need a sales org?” What works?

Sales Hiring 218

Sales Hiring Scale CTO Hire CTO Coach 218

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” This post will guide you through 10 innovative pricing plays you should consider, along with high-profile examples of companies who are testing them. The State of SaaS Sales in a COVID-19 World.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And it was very successful. Product can do a huge amount there.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Unbounce

NOVEMBER 20, 2019

Your time-sensitive campaigns (like that big Black Friday sale) begin to wither on the vine before you can optimize them. As we explored new ways to help you convert more, Unbounce kept running up into the limitations of A/B testing. Plus, what happens while you wait for the results to roll in? Your offers can expire. Why not both?

Machine Learning 111

Machine Learning Artificial Intelligence Marketing New CTO 111

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. Is it something we just have to continually improve and build on as new opportunities roll out? Do I need to bring data from sales, inventory, and other departments into my marketing platform?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Intercom, Inc.

JULY 9, 2020

. “The real advances in SEO come from people trying things out and sharing them with the community” Alexa: You mentioned trial and error there and given that SEO is really a new discipline, how has trial and error helped you be at the forefront of a discipline that has emerged within your career span? Kevin: Absolutely.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

SaaStr

OCTOBER 16, 2020

When engaging with bottoms up sales models, where does Paul identify the tipping points of going from bottoms up to top down? * Why does Paul believe that the builders are the new pro athletes? In a COVID world, where employee appetite is actually pretty high to try new tools. How will the structure of orgs change around them?

CTO Coach 173

CTO Coach Sales Hiring Software Review CTO Hire 173

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. How intuition and heart can be built into a sales organization. Subscribe to the Sales Hacker Podcast. We’re on iTunes. Follow Your Gut [06:35].

Sales Hiring 68

Sales Hiring Revenue CTO Coach CTO Hire 68

OpenView Labs

MARCH 7, 2019

So, this started, it was a nine-year slog actually, and it started not with the CIO or the CTO, it started with the CEO and then started with a technology vision- we’re going to go to the cloud and shut down our data centers. ” You see Casey, we’re all in sales. Casey: We’re all in sales! Casey: Oh wow.

Cloud 60

Cloud Transportation New CTO CTO 60

SaaStr

MAY 2, 2019

And then the sale will commence as far as the people and this was, we were multiple millions of dollars of revenue until I took the first call. Vlad: So what’s the new reality? So we needed to kind of get the new mindset going. Vlad : Well we did have to hire a new CFO. Jonathan : Oh wow. Vlad : So yeah, from investors.

Scale 145

Scale Business Sales Hiring CTO Hire 145

SaaStr

AUGUST 22, 2020

And the purpose, obviously, was to enhance face-to-face collaboration, innovation, and productivity. Justin Bedecarre: And it’s a really inspirational thing to add technology and innovation to the workplace, how you find space, how you manage space, and build the office of the future. We’re already in this like a new gen.”

Sales Recruiting 147

Sales Recruiting Cloud CTO Hire Scale 147