Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Innovative startups. The first army are innovative startups. Basic technology execution is becoming easier too. There are more technology jobs than ever before.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Payrix

JANUARY 28, 2025

This shift presents opportunities for innovative companies to leverage changes for growth. Technological evolution : The foundations laid in recent years are expected to yield transformative advancements in Embedded Finance and platform regulation. Those that fail to adapt risk losing market share to more innovative players.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

MARCH 30, 2022

It’s critical for a business to adapt when the situation calls for it, especially in response to new customer preferences, evolving technology, cultural movements, etc. As you hire, be sure to employ passionate problem-solvers for your R&D teams and innovative challengers on your sales and marketing teams.

Scale 278

Scale Sales Hiring Marketplace as a Service Construction 278

SaaStr

FEBRUARY 6, 2023

Amazon now delivers goods and services to your front door within the hour. ” You can set out to solve a problem and build an innovative solution, but that solution itself becomes obsolete as technology advances. . The problem they set out to solve was just being made worse—a common theme in the marketplace.

Travel 239

Travel Scale Marketplace as a Service Management 239

Baremetrics

AUGUST 20, 2019

Who doesn’t want to be innovative? But what is product innovation in the first place? The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. It builds on something else.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

SaaStr

AUGUST 29, 2022

Join Atlassian’s Chief Revenue Officer, Cameron Deatsch , to learn how to invest in an ecosystem, how to optimize your platform for innovation, and why long-term thinking is crucial to becoming a $10 billion company. What Could Possibly Go Wrong? How should marketing, sales, and product all work together?

Scale 290

Scale Sales Hiring Marketplace as a Service B2B 290

Sales Hacker

DECEMBER 9, 2021

Driving innovation and creativity in business development. They hired GTMP to reach out to prospects offering them a stipend to participate in a best practices study on development and utilization of Amazon-like marketplaces and related in-marketplace advertising. B2B buyers are heavily targeted by solution sellers.

Innovation 121

Innovation Development Marketplace as a Service Business 121

SaaStock

FEBRUARY 14, 2019

His first career steps were at Seer Technologies and Monitor Company in the 1990s. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2012, he underwent a shift in his professional path and studied Technology Entrepreneurship at Stanford.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Blulogix

DECEMBER 23, 2024

This model, also referred to as metered billing, aligns costs with actual consumption, offering customers a fair and flexible way to pay for services. Technology Advancements: Real-time data tracking and billing automation systems now make it possible to implement metered billing models at scale. It doesnt matter if its B2B or B2C.

Payment Features 52

Payment Features Subscription Pricing Artificial Intelligence 52

Blulogix

DECEMBER 26, 2024

As industry consolidation accelerates and large players dominate market share, strategic partnerships offer an essential way to expand reach, tap into new markets, and drive innovation. Expanding Service Portfolios: Collaborate with partners to offer bundled services that meet complex customer needs.

Payments 52

Payments Payment Features Payment Services Scale 52

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

Software Review 249

Software Review Scale Technical Review SaaS 249

Casey Accidental

OCTOBER 18, 2021

Scaling work: tuning the underlying technologies or process to help the product and team continue to be effective e.g. Uber rearchitecting its data pipelines. Building a consumer marketplace to drive incremental ticket sales to event creators. The core self-service business was growing steadily at significant scale and was profitable.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Neil Patel

NOVEMBER 9, 2020

From Facebook to Microsoft, there is a massive trend to seek out tiny teams of five or less, buy them, and use the technology and talent to gain a competitive edge. The innovation and ability to push a startup idea into production mean the team has skills and knowledge that is invaluable to an established company. The solution?

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Intercom, Inc.

MAY 10, 2018

Dropbox is super unique and innovative today because of this thread they’ve been following over a long period of time, which is to take something that’s just part of your workflow – storing files – and making it spread because of the way people are working with each other. I saw both sides of the marketplace, which was a lot of fun.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

Clouded Judgement

JANUARY 26, 2024

For the first time in a decade, IT services will become bigger than communication services in 2024. Gartner estimates that by 2027, nearly all of the growth in worldwide IT spending will come from software and IT services. We have a long track record of commercializing breakthrough technologies.

Cloud 167

Cloud Marketplace as a Service AI Subscription 167

Blulogix

FEBRUARY 15, 2024

How to Harness the Power of Digital Market Dynamics for Product Innovation By BluLogix Team Innovating Subscription Offerings in the Agile Digital Landscape The digital marketplace is an ever-evolving ecosystem, characterized by rapid changes in technology, consumer behavior, and competitive landscapes.

Innovation 52

Innovation Marketplace as a Service Tiered subscription models AI Search 52

SaaStr

JULY 11, 2019

Fast forward three years later, we actually were invited to the White House to present to President Obama and his team about how TaskRabbit and the technology platform could be used to connect people in disaster recovery and relief situations. They were able to utilize our technology in times of disaster relief and disaster recovery.

Scale 148

Scale Marketplace as a Service Sales Recruiting Scaling 148

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

ChurnZero

MAY 17, 2022

WASHINGTON , May 17, 2022 — ChurnZero , a leading Customer Success platform, has earned multiple accolades from business and SaaS industry groups for its product innovation and industry leadership. ’s premier technology companies and an employer of choice, growing revenue over 100% annually for the last three years.

Marketplace as a Service 98

Marketplace as a Service Technical Review Headcount Software Review 98

FastSpring

DECEMBER 19, 2019

What is most exciting to me about this milestone is that it enables us to reinvest in innovation to further our customers’ success. This is why we’re committed to continually develop new and innovative tools that help software companies successfully transition to a subscription-based business model. We Evolved Our Brand.

Technical Review 92

Technical Review Software Review Marketplace as a Service Innovation 92

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. For every Airbnb there’s a Segway or Google Glass, very fresh technology that never actually found a category to create.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. Evolution of Marketplaces Marketplaces have long served as platforms connecting buyers and sellers, facilitating transactions across various industries.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40

OpenView Labs

DECEMBER 15, 2020

Now—a happy consequence—cloud marketplaces are on a similar trajectory of growth and have opened up a powerful go-to-market channel for sellers that you probably haven’t heard of yet. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .

Marketplace as a Service 52

Marketplace as a Service Cloud Scale VP of Engineering 52

Sales Hacker

MARCH 7, 2022

In a recent Revenue Innovators episode , we chatted with Frank about why sales poses such a challenge for academics; the challenges revenue leaders face in a world where continuous change is the norm, and how those challenges have shifted in the past decade. In the past, it was enough for sellers to simply meet or exceed their quotas.

Technical Review 109

Technical Review Sales Marketplace as a Service Banking 109

User Pilot

JULY 31, 2024

A proactive strategy anticipates customers’ needs and creates innovative solutions, while a reactive strategy develops around customer requests. There are 5 main types of product development strategies: market expansion, product improvement, product extension , disruptive innovation, and diversification. Source: Mike Pilawski.

Development 104

Development Strategy Market Research Innovation 104

Sales Hacker

JUNE 4, 2020

The influence of COVID-19 on the marketplace and our sales operations has completely changed the business landscape, and there may be no turning back. For instance, you might need to add extra people to your customer service team, so that you always have someone on-hand to answer questions your clients might have.

Sales 130

Sales Marketplace as a Service Government Communication 130

Stax

JUNE 20, 2024

The SaaS space is one of the most dynamic industries out there, which is why smart comapnies team up with strategic partners to drive growth and innovation. An ISV partner is a software vendor that partners with an ISV and provides additional services or technology.

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

Intercom, Inc.

JULY 14, 2022

If you’re short on time, here are a few quick takeaways: Focus on building services and products that meet your customer’s needs – not just today’s, but also tomorrow’s. In the very early days, we had about a dozen or so sales reps, and at the time, we were more focused on startups and mid-market growth technology companies.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

Stax

AUGUST 20, 2024

TL;DR Embedded finance integrates financial services into non-financial business processes, while embedded fintech integrates fintech solutions into the processes of an institution in the finance industry. Embedded Insurance Embedded insurance allows customers to purchase insurance for products or services at the point of sale.

Payments 88

Payments Payment Methods Merchant Services Finance 88

ChurnZero

JANUARY 13, 2022

Amir Siddiqi, Chief Customer Officer, CentralSquare Technologies. Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. She understands customer service and puts customers first every single day.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Stax

APRIL 17, 2025

An ISV partner is a software vendor that formally collaborates with a larger technology provider. Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. Technology alliances – Collaborating on big ideas and driving big impact.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

Totango

JULY 22, 2022

When facing a struggling economy, it’s more important than ever to keep your customers engaged and reminded of why your products and services are critical to their success. We are constantly adding innovative new apps to our Customer Journey Marketplace , including our newest Engage Customers SuccessBLOC.

Communication 107

Communication Marketplace as a Service Technical Review Engagement 107

Neil Patel

DECEMBER 2, 2020

In today’s global marketplace, it’s a great time to be a consumer. The rise of e-commerce means more and more businesses are striving to get the consumer’s attention, offering better prices and services just to keep them interested. Customized products were a status symbol, a vehicle to make consumers with massive budgets feel special.

Marketplace as a Service 125

Marketplace as a Service Branding Sales Funnel Engagement 125

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Andrey explains why embracing the professional services sector in a unique way has paid dividends.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

User Pilot

MAY 27, 2025

OpenAI: B2B Growth, Lifecycle As part of the Growth team, you’ll be at the forefront of bringing OpenAI’s technology to the world. We aim to make our innovative tools universally accessible, transcending geographic, economic, or platform barriers. This role is based in San Francisco, CA.

Management 52

Management Underperforming Technical Team Scale B2C 52

The SaaS Garage

JUNE 8, 2017

Munich-based Propertybase GmbH, a leading software-as-a-service (SaaS) provider for CRM and marketing for the real-estate industry, has been acquired by US firm Boston Logic, the two companies announced today. US firm Boston Logic provides estate agents with software, online marketing and design services. www.propertybase.com ).

Technical Review 66

Technical Review Marketplace as a Service SaaS Software Review 66