Intercom, Inc.

JULY 24, 2019

But with rigorous sales forecasting, they can actually get pretty close. But forecasting isn’t as easy as asking your sales reps to give you a number. An accurate, actionable sales forecast requires a lot of work, cooperation from all parts of your sales team and visibility into your sales pipeline. What is a sales forecast?

Forecasting 181

Forecasting Revenue Sales Technical Review 181

SaaStr

JUNE 29, 2025

👉 10 Things Deel Did to Get from $1M to $100M ARR in 20 Months Deel recently announced it had crossed $1 billion in ARR, joining the exclusive club of B2B companies that have reached true unicorn revenue status. Scaled Sales Without Revenue Operations (And Paid Dearly) The Explosion : From 2 AEs to 50 AEs in one year.

Payment Services 152

Payment Services Sales Hiring Payment Solutions SaaS Payments 152

SaaStr

JULY 13, 2022

Co-founder and CEO of Insider , Hande Cilingir, talks about what it takes to write a successful revenue growth story. However, the revenue forecast accuracy and the realization of that revenue each month are more important. Or the revenue their business will generate by month-end.

Scale 276

Scale Sales Hiring Revenue Marketplace as a Service 276

Stax

APRIL 15, 2025

For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. TL;DR MRR is the average revenue that a company expects to receive each month.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

USIO

JUNE 19, 2025

It’s a powerful value-add that makes your software more useful and opens up a new stream of revenue. The Hidden Revenue Machine: Payment Residuals Most SaaS platforms that offer payments earn what’s known as payment residuals , also referred to as revenue share. 0.6%) per transaction processed through their platform.

Payments 130

Payments SaaS Payments Payment Services Payment Solutions 130

Clouded Judgement

MARCH 7, 2025

This week, we saw an economic forecast predict Q1 GDP to shrink nearly 3%. You can see in the graph below just how quickly these economic forecasts have changed. Revenue multiples are a shorthand valuation framework. Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue.

Cloud 157

Cloud Forecasting Subscription Payment Features 157

Clouded Judgement

JANUARY 24, 2025

It might also boost sales forecasting accuracy by using your enterprise’s historical transaction data to predict future trends more reliably. Revenue multiples are a shorthand valuation framework. Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue.

Enterprise 157

Enterprise AI Cloud Artificial Intelligence 157

Clouded Judgement

JULY 16, 2024

With embedded applied AI and machine learning technologies built specifically for Finance, our platform automates and streamlines workflows, accelerates analysis and improves forecast accuracy, equipping the Office of the CFO to report on, predict and guide business performance. NTM revenue multiple. This implies roughly a $4.2 - $4.8b

Benchmarks 295

Benchmarks Data Artificial Intelligence Machine Learning 295

ChurnZero

APRIL 25, 2025

Onboarding and retention strategies are standard practice. How can we shift our mindset from reactive to future focused, from assessing past mishaps to forecasting ideal scenarios? How can we shift our mindset from reactive to future focused, from assessing past mishaps to forecasting ideal scenarios? Where can you start?

Forecasting 52

Forecasting Customer Success Payments Data 52

Baremetrics

NOVEMBER 1, 2021

Net revenue retention (NRR) and gross revenue retention (GRR) are two important metrics. NRR and GRR are important secondary metrics for any SaaS enterprise that brings in money through a subscription revenue model. Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now.

Payments 95

Payments Retention Revenue Payment Services 95

SaaStr

OCTOBER 6, 2023

Still growing, but relying a lot on upsell and retention. The average Cloud 100 revenue growth rate fell significantly to 55% within the year, with the growth rate of the top quartile companies falling to 70%, once again reinforcing the extremely challenging year that the world’s best cloud companies had to deal with.

Cloud 281

Cloud Forecasting Retention SaaS 281

Clouded Judgement

JUNE 19, 2024

net retention and CAC payback). The charts below show the change in quarterly revenue YoY (so Q1 ‘24 rev - Q1 ‘23 rev) going back to 2017. Q1 Revenue Relative to Consensus Estimates Now let’s dive in to the financial results of Q1 starting with revenue. Subscribe now What Happened in Q1?

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

Clouded Judgement

SEPTEMBER 13, 2024

Generally, software companies follow a beat-and-raise model in their forecasts. The interpretation of this could be one of several things: 1) companies are remaining conservative in their forecasts, 2) selling conditions have worsened slightly, or 3) beat-and-raise scenarios are simply becoming harder to achieve. the guidance) changes.

Cloud 252

Cloud Forecasting Metrics Payment Features 252

Chart Mogul

NOVEMBER 26, 2020

As 2021 approaches, discussions about forecasting MRR are becoming commonplace in companies of all sized. In this article, Travis shares his tested method towards predicting revenue growth. I’ve built a lot of revenue and growth models in my life. It’s sort of like being the weather forecaster — perfection unattainable.

Forecasting 116

Forecasting Advertising Sales Hiring Churn 116

Sales Hacker

FEBRUARY 7, 2025

While this model drove adoption due to its “risk-free” nature for clients, it introduced significant revenue unpredictability for Nosto. This flexibility ensured that clients paid for value-aligned features, enhancing satisfaction and retention.

Pricing 106

Pricing Scale SaaS Technical Review 106

Stax

JUNE 18, 2025

through 2032, vertical SaaS is accelerating faster, with forecast growth rates reaching 12.3% That tight alignment means faster time-to-value for your users, higher adoption rates, and stronger customer retention. Activant Capital reports : Vertical SaaS is outpacing traditional enterprise software growth by a significant margin.

Merchant Services 167

Merchant Services SaaS Payments Payment Services Payments 167

SaaStr

MARCH 27, 2023

One, when you have really high gross margins, your cost base actually increases much slower than your revenue base. Most of the app sales and net retention comes from deploying software and tech-driven features that have 100% gross margin. Revenue growth is the Rule of 40 and you want that number to be above 40% generally.

SaaS Payments 246

SaaS Payments Technical Review Software Review Venture Capital 246

Intercom, Inc.

NOVEMBER 14, 2018

If you’re forecasting short on your global revenue target, do you know how you’ll make up the difference? Average revenue per account (also referred to as Average Transaction Size (ATS) or Average Sales Price (ASP)). New logo revenue. Net expansion revenue. Net new revenue attainment. Revenue sold per rep.

Sales Hiring 188

Sales Hiring Metrics Revenue Sales 188

ChurnZero

MAY 23, 2025

If youve come up in your career through sales, you’re used to living in a world defined by revenue metrics. If youve reached the pinnacle of becoming a chief revenue officer (CRO), you know how to tell a growth story that makes sense to the board and to the market. Its easy to think of CS as a retention function.

Customer Success 52

Customer Success Metrics Revenue Scale 52

ChurnZero

MAY 25, 2023

Even if CS doesn’t “own” renewals or expansions in your organization, having a command of the numbers is still important: just because you aren’t held directly responsible for collecting a signed contract does not mean you are not held indirectly accountable for customer retention. will renew, then $12,000 is in the forecast.

Forecasting 97

Forecasting Customer Success Outsourced Development Metrics 97

Stax

MAY 20, 2024

When can revenue NOT be counted as revenue? The concept of unearned revenue can easily trip up SaaS companies that offer subscription services and products on a recurring basis. Unlike when selling ordinary products, you cannot recognize the revenue earned from a subscription all at once.

Payment Features 167

Payment Features Payments Payment Services SaaS Payments 167

Clouded Judgement

MARCH 29, 2024

For the majority of the software universe, Q4 earning season was not a catalyst for future forecasts to go up. Revenue multiples are a shorthand valuation framework. Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. Overall Stats: Overall Median: 6.4x

Cloud 284

Cloud Forecasting Subscription Payment Features 284

FastSpring

APRIL 29, 2025

Publishers and developers need a payments partner built specifically to scale with player demand, ensuring reliable transactions and uninterrupted revenue even during the most intense spikes in player demand. When checkouts fail, you miss out on revenue. Below, well cover: Why scalability is important for video games and D2C.

Payment Services 132

Payment Services Payments Payment Solutions Payment Methods 132

SaaStr

MAY 30, 2024

Have you ever wondered how you could turn PLG concepts like the freemium model into a fast-growing revenue driver for your company? It’s an end-user-focused growth model where your product drives acquisition, activation, expansion, and retention. Find and use them to drive customer acquisition, expansion, and retention.

Scale 293

Scale AI Search Azure Sales 293

SaaStr

AUGUST 26, 2024

They’ll explore strategies for using customer success not just as a support function but as a powerful engine for revenue growth. Learn how to enhance both customer retention and business expansion by leveraging sutomer success. AMA for All Things CS : Get Your Burning Questions Answered from Top CS Leaders!

Benchmarks 286

Benchmarks Finance Business Model Forecasting 286

Blulogix

FEBRUARY 14, 2025

By Kegham Khrigian The New Standard for Subscription Renewals: Intelligent, Automated, and Scalable For subscription businesses, renewals are the foundation of predictable revenue and long-term growth. Yet, many companies still rely on outdated, manual processes that create inefficiencies, revenue leakage, and higher churn rates.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

yoursales

JUNE 2, 2023

Sales Forecasting: A Strategic Imperative Sales forecasting is a critical process for any B2B organization, particularly for companies operating in a highly competitive landscape. Sales leaders’ primary concern revolves around accurately forecasting sales.

Forecasting 88

Forecasting Sales Sales Funnel B2B 88

ChurnZero

JANUARY 6, 2022

Customer Success represents a large source of revenue-generation for SaaS businesses. Though Customer Success was originally regarded as a post-sale cost center, you can flip its narrative with the right metrics, positioning, and forecasting strategy. Growing their organizational trust with forecasting.

Forecasting 98

Forecasting Customer Success Metrics Sales Funnel 98

User Pilot

JUNE 19, 2023

What is cohort retention analysis? How do you leverage it to reduce churn and improve your retention rates ? TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. It is also useful for predicting future revenue. What is cohort retention analysis?

Retention 98

Retention Social Media Customer Lifetime Value Acquisition 98

SaaStr

FEBRUARY 24, 2023

Their net dollar retention (NDR) is consistently above 120% post $10M ARR. The revenue per FTE surpasses the spending around the $100M mark in ARR, and the trend continues to IPO where revenue growth doesn’t lead to an inflation of per-employee spend. What is driving this growth?

Scale 246

Scale Sales Hiring Scaling Venture Capital 246

User Pilot

JULY 21, 2024

According to our benchmark, the average month-1 retention rate in SaaS companies is 46.9%. Let’s explore our product metrics benchmark and learn: The definition of month-1 retention rate and why it matters. Average month-1 retention statistics for different segments. Strategies to improve your month-1 retention rate.

Benchmarks 105

Benchmarks Retention Healthcare Scale 105

User Pilot

APRIL 24, 2024

Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. Effective renewal strategies enhance customer retention , drive revenue , and build a loyal base for long-term SaaS success. It supports MRR growth and provides consistent access to your users.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

User Pilot

NOVEMBER 29, 2023

Looks like it’s time to call in a retention specialist. A dynamic retention specialist will implement proactive strategies to improve the customer experience and increase loyalty, thus improving customer retention. Measuring KPIs to gauge the success of retention efforts. What is a retention specialist?

Retention 105

Retention Customer Lifetime Value Churn Outsourced Development 105

User Pilot

JULY 26, 2022

Looking for the right retention KPIs to track and improve your customer retention rates? Customer retention is the key ingredient when it comes to growing your SaaS product without having to acquire new customers. So let’s find out what retention KPIs you should start tracking! What is customer retention?

Retention 98

Retention Metrics Customer Lifetime Value Churn 98

User Pilot

NOVEMBER 27, 2023

Tracking revenue on a spreadsheet is easy, but understanding the underlying factors influencing revenue growth rate is a different ball game. As you read on, you will learn: How to properly define revenue growth. Related metrics that impact your revenue and how to use the insights to turn your product into a growth engine.

Payments 105

Payments Revenue Payment Features SaaS Payments 105

User Pilot

JUNE 5, 2024

Are you on the lookout for tools that can help you improve customer retention ? This article shows what you should look for when choosing customer retention software and showcases 12 tools worth considering. This article shows what you should look for when choosing customer retention software and showcases 12 tools worth considering.

Retention 105

Retention Software SaaS Social Media 105

User Pilot

NOVEMBER 7, 2024

Collect customer data to calculate complex formulas for tracking metrics, monitor customer health scores, and resolve support tickets while continuously trying to improve retention and expansion. However, one drawback customers have pointed out is its point-in-time and change-state reporting for forecasting use, which still requires work.

Customer Success 105

Customer Success Enterprise Software Review Startup 105