Frontegg

MAY 23, 2025

Event-based OTPs (such as those used in the HMAC -based one-time password, or HOTP, algorithm) marked an early step in this transition. The development of Time-based OTPs (TOTPs) further improved upon HOTP by eliminating the need for user action to increment counters.

Underperforming Technical Team

User Pilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. Basically, anything that ruins the user experience.

Data

User Pilot

NOVEMBER 29, 2024

All of which are essential for improving user satisfaction, building loyalty, and boosting retention rates. How can Fullstory session replays help analyze user behavior? Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Fullstory session replay.

Underperforming Technical Team

User Pilot

APRIL 2, 2025

In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.

Mobile

User Pilot

MARCH 17, 2025

Users get access to help just when they need it. Ultimately, interactive user guides are the backbone of a successful onboarding strategy and should be a must for your user experience. Must-have features of good interactive user guide tools Not all tools are built the same. – Gustavo M. – Bianca R.

Software Review

User Pilot

MAY 31, 2025

Well cover its key features, pricing, and real user reviews. Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. This allows customer service reps to maintain full context when users switch devices. What is Intercom Mobile?

Mobile

User Pilot

FEBRUARY 12, 2025

This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. If youre ready to move beyond quick fixes and build a sustainable product management framework, this is exactly what well show you from our first-hand experience! you can use a product analytics platform that auto-captures events like Userpilot).

Technical Review

How To Buy Saas

MAY 26, 2025

Whether youre a developer tuning a model or a business leader integrating AI into your product, knowing how LLMs are trained helps you make better decisions in leveraging this technology. LLM developers pull in text from every corner of the digital world.

Artificial Intelligence

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. Who would be a BAD fit for this job?

Mobile

Full Session

DECEMBER 23, 2024

View all user behavior data in one clear, simple dashboard. Find underperforming areas, try out different designs, confirm what works, and make your site easier and faster to use with UX heatmap tools. Conversion funnel analysis: Identify drop-off points and experiment with design, content or layout to improve conversion rates.

Payment Services

User Pilot

DECEMBER 8, 2024

Free plan available for startups and small teams. Collaboration tools : Leave notes, annotate replays, and share them with your team for better alignment. Data privacy protection : Ensure sensitive user information is masked or omitted to maintain compliance with privacy regulations. Includes free trial for paid plans.

Enterprise

Frontegg

JUNE 3, 2025

Security risks of password authentication Password authentication, while easy to implement, has several security risks that administrators must address: Susceptibility to brute-force attacks : Attackers can attempt to guess user passwords by trying a large number of combinations. No extra work for developers. The business moves faster.

Underperforming Technical Team

FastSpring

MARCH 6, 2025

To learn more about how they did it, listen for the full insights into: How oeksounds pricing and trial options make their products more accessible to more users. Why the user experience and user feedback is so important for improving and marketing plugins. And then they feel bad about the plugin.

Payment Methods

User Pilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. Get it wrong, and you risk high churn.

Payment Solutions

User Pilot

MARCH 23, 2025

The only way to have a fighting chance is by focusing on the user experience within your mobile app. Try to understand what the in-app user journey is like. Why aren’t app users engaging with it more? And how can you turn them into active users? MAU: 10,000 unique users who log in monthly.

Mobile

User Pilot

FEBRUARY 25, 2025

Imagine a product team celebrating a 200% spike in sign-ups after a promotional campaign. But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. Heatmaps and event tracking show what they overlook.

Underperforming Technical Team

User Pilot

MARCH 21, 2025

It starts with understanding user behavior, improving performance, and delivering a seamless experience. My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. It ensures faster load times, intuitive navigation, and a smooth user experience.

Mobile

User Pilot

MAY 30, 2025

Ive also included the key metrics I track and recommend for every product team. Crash rate in the first session: Keep crashes under 1% of sessions to reduce uninstalls and bad reviews. Map metrics to key user journeys By hit friction points , so you can focus on fixes that boost completion rates at every critical step.

Mobile

User Pilot

FEBRUARY 9, 2025

Many product teams fall into the same trapmistaking engagement for success. When users interact more, it may seem like a win. However, without qualitative feedback and behavioral insights, teams risk misreading signals, leading to frustration and churn. This helps teams: Identify underutilized features. The problem?

Data

User Pilot

MARCH 11, 2025

I can then use replays to highlight poor user flows and illustrate key pain points. Development/Design: At this stage, Im asking, How can I solve this problem? Fortunately, Userpilots session replay tool makes this task easier, allowing me to filter sessions by key events.

Underperforming Technical Team

User Pilot

APRIL 16, 2025

It compounds quietly across every team, workflow, and decision. When data collection is messy, product managers lose visibility, teams waste hours chasing answers, and user experience suffers. Filter data by date range, user, company, event type, or predefined segments, and export it automatically in JSON or CSV format.

Data

User Pilot

FEBRUARY 24, 2025

Meta is looking for an Operations leader to join the Product Data Operations (PDO) team. As a Manager on the PDO GenAI team, you will be responsible for managing a team of Project Managers to supply product teams with critical data and data labeling for Meta’s GenAI products. Who would be a BAD fit for this job?

Technical Advisors

User Pilot

AUGUST 17, 2024

Results : Implementing Userpilot allowed Zoezi to prioritize development efforts based on actual user behavior, leading to better resource allocation. It also improved communication with users, who appreciated the in-app release notes and updates. . Deliver release notes via modals (and track user engagement). .

User Experience

User Pilot

AUGUST 30, 2024

The solution might lie in your ability to create a comprehensive user experience map. A well-crafted user experience map can be your secret weapon for understanding customers, identifying pain points, and boosting product engagement. We also identify some best practices to follow when creating the user experience map.

User Experience

User Pilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

User Experience

User Pilot

AUGUST 21, 2024

If you want to get the data you need without having to collect it first, Heap tracking features can capture in-app events automatically and make retroactive analysis a breeze. Let’s explore: The types of events Heap can track and how to set them up. Change events : Changes in the values of inputs, text, and element selection.

Technical Review

User Pilot

APRIL 22, 2024

Extract feature development insights. Best practices to help product managers perform feature analysis: Perform user research and analyze your competitors’ products to find market gaps. Encourage users to share feedback. They define the primary problem the product solves or the essential tasks it allows users to complete.

Underperforming Technical Team

Casey Accidental

OCTOBER 24, 2022

Is the solution to ignore Scott’s warning and rely on network effects or some other deep switching costs to retain users? This isn’t a bad idea, and why companies like Facebook continued to grow despite adding more and more complexity over time. During this time though, Facebook users also flocked to Instagram, Snapchat, TikTok, et al.

Scale

Neil Patel

SEPTEMBER 28, 2021

However, this flexibility is what gives developers room to work without too many restrictions. Without the need for complicated scripts to create simple things like buttons, you’re able to make the site more user-friendly and engaging which will keep people on your site longer. The Effect of PHP on User Experience.

Underperforming Technical Team

User Pilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. Here are 5 ways to collect product data: Leverage user feedback surveys to gather data. Track user behavior with in-app events.

Outsourcing Services

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. They act as a substitute for an in-house team, serving the same labor function but outside of the organization.

Sales Hiring

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox. What follows is a lightly edited transcript of the event. We’re here for you.”

Scale

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. How do you tune in to what users are saying on the grapevine?

Underperforming Technical Team

User Pilot

AUGUST 27, 2024

Traditionally, SaaS companies had developers define important user actions and add custom tracking code to capture these events. Nowadays, more and more businesses are switching to tools with built-in auto-capture features that simplify data collection and ensure that no significant user action is missed.

Software Review

User Pilot

AUGUST 17, 2024

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. AI enables product teams to achieve more with fewer resources. Want to learn more?

Underperforming Technical Team

User Pilot

MARCH 12, 2024

What strategies can you use to reduce drop-offs and improve the user experience? It signals decreased engagement and indicates friction in the user experience. Prioritize feature development as per user needs. Improve user experience and increase retention. Poor onboarding.

Underperforming Technical Team

Neil Patel

SEPTEMBER 30, 2020

And what better way to develop this other than enlisting the help of an expert digital strategy consultant who can do a broad set of activities, each of which is directed towards helping you meet your goals. You must already be on the lookout for investments that can maximize ROI – or get rid of bad investments altogether.

Consulting