SaaStr

FEBRUARY 23, 2023

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. Over the years, BrainStorm has evolved from a training services company to a world-class SaaS platform. Join these incredible companies to experience all the value of SaaStr!

Payment Services

Neil Patel

NOVEMBER 16, 2020

The Walmart Marketplace is among the fastest-growing e-commerce stores out there, so if you’re looking for an Amazon alternative, it’s a serious contender. But how do you make the most of Walmart Marketplace ? What is Walmart Marketplace? Why Should I Sell on Walmart Marketplace? It’s all about moving with the times.

Marketplace as a Service

SaaStr

AUGUST 29, 2022

10.000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. If you haven’t already, sign up here for tickets before we sell out. Sign up for these sessions and hundreds more HERE. Don’t have your SaaStr Annual ticket yet?

Scale

FastSpring

OCTOBER 4, 2024

FastSpring is thrilled to announce our participation in gamescom asia, a premier event that offers unparalleled business opportunities both within and beyond Southeast Asia. Our participation in this event is a testament to our commitment to being a truly global partner for game developers, regardless of their size or location.

Payment Solutions

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Giving anyone the ability to create and organize events seamlessly.

Payments

Point Nine Land

JUNE 11, 2020

Marketplaces in their early stages generally lack the liquidity to be relevant enough for the supply side, they are not a priority. To overcome this, marketplaces generally need to find ways to initially hack the supply side. Large suppliers are often reluctant to work with small marketplaces that lack credibility.

Scale

Casey Accidental

OCTOBER 18, 2021

Growth: tuning the product experience so more people can connect to the current product’s value prop e.g. Uber improving driver onboarding. Building a consumer marketplace to drive incremental ticket sales to event creators. Julia, our CEO, had told me she wanted me to focus on growing the self-service business faster.

Technical Advisors

Casey Accidental

JANUARY 23, 2019

They have also heard about marketplaces that have given all of the power to the supply, and also marketplaces where supply has no power. These issues usually arise in two areas, which particularly, but not exclusively, affect marketplaces. The second issue is around who controls the quality of the service.

Scale

User Pilot

OCTOBER 31, 2022

Looking to drive adoption with contextual user onboarding ? With Userpilot’s features, you get access to everything you need to create bespoke onboarding experiences, by triggering contextual in-app flows to specific user segments created based on product usage and in-app behavior. Want to see Userpilot’s features in action?

Onboarding

Payrix

FEBRUARY 4, 2025

This setup is commonly used in marketplaces, software platforms, or businesses that facilitate payments for a network of sellers, service providers, or smaller businesses. The master merchant simplifies the onboarding process for sub-merchants by handling the complexities of payment integration, security requirements, and compliance.

Merchant Services

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Entry level application (<$5,000 p.a.).

Business Model

Sales Hacker

SEPTEMBER 2, 2020

PipelineEquity generates a large number of their leads by speaking at events and writing for outlets like Forbes. And to facilitate that their website shows some of the services they provide with a vague “get in touch” option and no pricing listed. PipelineEquity: $360k ACV and $1.1M Talvista: $199k ACV and $996k ARR.

Scale

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive. It had become quite complex.

Scale

SaaStr

JULY 11, 2019

It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. Back in those days, I was really inspired by the eBay model of a marketplace where it was a bidding auction approach. We looked at the numbers. It was healthy.

Scale

User Pilot

AUGUST 18, 2024

These tools offer features like onboarding checklists , in-app messages, and product tours among others, for converting and retaining users. Event tracking : With Userpilot, you can track various in-app interactions such as clicks, hovers, and form infills. Autocaptured events. AI writing assistant in Userpilot.

Scale

User Pilot

JUNE 2, 2024

Appcues : Improves product adoption with onboarding experiences and event tracking. Best tools for user onboarding : Userpilot. Provides interactive onboarding experiences and in-app communication. Affordable for small businesses with strong onboarding features. Self-service customer support. Userguiding.

Software Review

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Social Media

User Pilot

JULY 23, 2024

Userpilot is an all-in-one growth platform that can assist you through the product development lifecycle with features like user feedback surveys, funnel analytics, analytics dashboards, and onboarding UI patterns. It helps you think creatively and reimagine existing products and services. Features and events dashboard in Userpilot.

Development

SaaStr

JUNE 16, 2020

I was an account executive covering financial services vertical and covering in New York. Adnan Chaudhry: We’re doing sales leadership, all hands calls with customer service and support and sales every single week. How do we think about events? And so, I remember being in New York and the whole market was melting down.

Sales Hiring

Intercom, Inc.

OCTOBER 27, 2022

Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. today there are plenty of VC firms, startup incubators, and events for entrepreneurs.

Technical Review

User Pilot

AUGUST 12, 2024

Until recently, this involved tagging features and creating events to track. However, with the new Autocapture feature, all user events are logged automatically to ensure you don’t miss any important data. To collect quantitative data, we use product analytics. This enables us to track product usage and user behavior in-app.

Marketplace as a Service

Stax

APRIL 17, 2025

In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. What does your app do? Who is it for?

Merchant Services

CloudGeometry

MARCH 22, 2022

The intensity of competition in the SaaS marketplace puts a premium on new, stable, and reliable features. Monitoring technology such as Prometheus can do much of this for you, aggregating event and time-series data for actionable monitoring, metrics, trending and diagnostics. There are limitless possibilities.

DevOps as a Service

Totango

JULY 2, 2019

These days, customers expect personalized service. There’s no better way to provide a great customer experience than by surrounding them with attentive, responsive, and personalized service. . Still, you need to know more in order to build a highly responsive and personalized service. Understand Your Customers.

Enterprise

User Pilot

NOVEMBER 4, 2020

Onboarding. This can save you a lot of time when getting your service up and running. Sure, Zapier and ITTT can integrate a lot of services, but this type of bespoke connection is always a little insecure and difficult to work around. Onboarding. Onboarding is surely one of the single most important UX factors.

Payment Methods

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. But once they’re happy with a service, they can help build trust with new customers as well.

Software Review

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In his new role, Bill will be responsible for ensuring success throughout the customer entire lifecycle, from initial onboarding onward. Cloudera and Hortonworks, Inc.

VP of Engineering

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS, or Software as a Service, companies host and deliver software applications over the internet on a subscription basis.

Outsourcing Services

User Pilot

MARCH 29, 2024

Attlasian's free trials open an opportunity for a brand activation event. Brand activation is the process of forging an emotional connection with your target audience through interactive events and experiences. Digital marketing : Target potential customers online by attracting them to your online marketplace or website.

Branding

OpenView Labs

APRIL 13, 2020

How to get users onboarded and activated. How much money they make per user is entirely dependent on the pricing model and how users are onboarded and retained. Are there marketplace dynamics? You will likely have more of an Enterprise sales motion, and you may employ more content marketing, events, and other offline strategies.

Systems Review

User Pilot

OCTOBER 22, 2023

Three kinds of webinars are obvious options for increasing engagement: product onboarding webinars, ongoing product education (and upselling), and webinars announcing large product releases. Onboarding webinar example. An onboarding webinar is a great way to cover a lot of ground with new users in a very short amount of time.

Engagement

SaaSHolic

DECEMBER 2, 2021

Product onboarding is an essential part of customer activation and retention for businesses that are SaaS providers. One of the best things you can do for your customers’ success as a SaaS provider is to ensure that you walk them through a wholesome onboarding experience. What makes an onboarding experience a bad one?

Onboarding

User Pilot

JULY 31, 2024

Product extension Product extension involves creating new products or services closely related to the existing product. Disruptive innovation Disruptive innovation introduces a product or service that disrupts an existing market and creates a new one. Another example could be resolving bugs and UX issues to enhance the user experience.

Development

User Pilot

FEBRUARY 21, 2022

Interactive user guides improve user onboarding and drive product adoption. for user onboarding ), and offering self-service support with a Resource Centre can help your users expand their knowledge base. These detailed onboarding tours tend to be linear and not particularly interactive. What is an interactive user guide?

SaaS

How To Buy Saas

JANUARY 1, 2021

Your course gets the advantage of getting promoted in these online course platform marketplaces. Online Course Marketplace. Online Course Marketplaces. In a course marketplace, the course you create becomes part of a catalog and you get an existing student base to sell online courses to. Onboarding management.

Payment Methods

Neil Patel

APRIL 20, 2021

Until that happens, you’ll find it difficult to sell your actual products or services. Most people and companies think products and services sell because of their great features. This is how the folks at User Onboard explain: In a nutshell, benefits are what you (or your prospects) can do with a product. That’s not the case.

Sales

User Pilot

AUGUST 21, 2024

You can track in-app events like sign-ups and feature usage, as well as monitor metrics like user engagement and conversion rates. RecruitNow onboarding survey. Once you’ve gathered sufficient data, leverage it to segment users and trigger tailored onboarding experiences. Track first-party data code-free with Userpilot.

Data