SaaStr

SEPTEMBER 3, 2019

Uber is a classic marketplace company. It’s a two-sided marketplace. You had town car services before. What would the world look like if not only did you have a career coach that could help you review your resume and review your portfolio, what if you could just push a button and job interviews popped up on a calendar?

Acquisition 141

Acquisition Software Review Payment Methods Marketplace as a Service 141

SaaStr

JULY 9, 2019

The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there. ” At this point we were offering the service for free. The competitors of the customer that we offered the free service now wanted to pay us for it.

Scale 169

Scale Sales Recruiting Scaling SaaS Payments 169

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. Listen to the start of the episode for a promo code to our upcoming events! Pssst Loving our podcast content? Harry Stebbings. Ryan Bonnici.

Sales Hiring 133

Sales Hiring Sales Recruiting Scale Software Review 133

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Riding the hyper-growth wave. “Why do you have playbooks?

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

DECEMBER 20, 2019

Befofe that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. This interview originally aired as Episode 229 on April 29, 2019. Listen to the start of the episode for a promo code to our upcoming events!

Scale 144

Scale Sales Hiring Construction Education 144

Unbounce

SEPTEMBER 16, 2021

They’re shown based on specific audience targeting criteria such as demographics, interests, or retargeting events and show up in images and video. As the name implies, purchase intent is when a consumer shows signs of being ready to buy a product or service. If you’re: Conducting customer interviews or distributing micro surveys.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. Listen to the start of the episode for a promo code to our upcoming events! Below, we’ve shared the transcript of Harry’s interview with Rachel. Loving our podcast content? Harry Stebbings.

SMB 184

SMB Scale Startup Marketplace as a Service 184

SaaStr

AUGUST 16, 2019

Below, we’ve shared the full transcript of Harry’s interview with Justin Welsh. Justin Welsh: And I took the bus from Allentown to New York and interviewed for the role and I landed at ZocDoc as the second sales hire and the 10th employee and that’s really how I broke into SaaS. Justin Welsh. Zach Perret. And so that happened.

Scale 147

Scale Underperforming Technical Team Sales Hiring Interviewing 147

SaaStr

JANUARY 28, 2020

I remember about three years ago, Marc Benioff gave some interview and he said his biggest regret was not continuing to hire sales professionals through 2009, his number one regret. Our monthly self-service churn went from like 3% to like 9%, right? We’re seeing that the marketplace is becoming like more and more noisy, right?

Sales Hiring 209

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 209

Neil Patel

JANUARY 20, 2021

Don’t Just Promote Products and Services. Here are some examples of evergreen content using curation-type posts: Video tutorials Recipe posts Testimonials Interviews “How To” posts Q & A’s Thought pieces Lists Checklists Industry-specific stats Weekly roundups Company mentions Industry news. Why not turn it into an event?

Social Media 145

Social Media Software Review Branding Engagement 145

Sales Hacker

DECEMBER 9, 2021

I spent the past two years interviewing best-in-class sales team to uncover unique approaches that work. They hired GTMP to reach out to prospects offering them a stipend to participate in a best practices study on development and utilization of Amazon-like marketplaces and related in-marketplace advertising. Magnet marketing.

Innovation 101

Innovation Development Business Marketplace as a Service 101

Neil Patel

APRIL 5, 2023

Spying on your competitors can strengthen your position in the marketplace, but not without having three crucial factors in play: First, what are you looking for? Google Alerts Google Alerts is a free service offered by Google to keep you up-to-date on the latest news, conversations, and web content.

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

SaaStr

MAY 15, 2020

Listen to the start of the episode for a promo code to our upcoming events! Below, we’ve shared the transcript of Harry’s interview with Bridget or you can jump to the transcript of Michelle’s podcast. When you have a commercial product, you don’t have this two-sided marketplace, where you’re trying to balance both.

Sales Hiring 201

Sales Hiring Scale Technical Review Outsourcing Services 201

SaaStr

MAY 14, 2023

and as an aside, this was our first and last manel at any SaaStr event) Nick Mehta : Hello. Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. I’m Jason Lemkin.

Sales Hiring 253

Sales Hiring Sales Recruiting Scale Payment Methods 253

Upscope

MAY 25, 2021

Here's an interview with our CTO on how co-browsing technology works. Install marketplace apps for Intercom, Zendesk, Frontapp. If we do have a custom app you'd need to install both the Upscope javascript snippet and install the Upscope app from their marketplace. In addition, this makes it secure for the user.

Development 52

Development Marketplace as a Service New CTO CTO 52

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. Harry Stebbings. Rob Gonzalez.

SaaS Payments 274

SaaS Payments Scale Payment Services Payment Solutions 274

SaaStr

MAY 3, 2019

Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. CEOs everywhere are seeking to innovate, but 81% say their teams are not equipped to meet the challenges needed to compete in today’s marketplace.

VP of Engineering 151

VP of Engineering Sales Hiring Technical Review Development Team Review 151

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. This is all necessary because the board meeting is such a high-stakes event.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

FEBRUARY 7, 2020

Listen to the start of the episode for a promo code to our upcoming events! Below, we’ve shared the transcript of Harry’s interview with Karen. Or how the customer service team is going to deal with companies that aren’t renewing as planned? You mentioned the community building and the events. Harry Stebbings.

Scale 177

Scale Underperforming Technical Team Investment Sales Hiring 177

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. What kind of company (or product/service) would work best alongside my business?” “What sort of organization can benefit from my company’s strengths?” Keeping your partnership afloat will depend on whether or not you keep up with industry events. Ask yourself: .

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. We’ve got an interview with Brandon Meyers, the chief revenue officer of ADARA. Now, without further ado, let’s listen to this interview with Brandon Meyers. Sam Jacobs: Is it a subscription service? So what do we do, right?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Sales Hacker

OCTOBER 20, 2020

Today we are interviewing an executive and life coach, somebody who has personally helped change my mindset. If you missed episode 131, check it out here: Data, Set, Match: How to Build a Two-Sided Marketplace to Drive Revenue with Ryan Walsh. Now, without further ado, let’s listen to this interview with John Mark Shaw.

Scale 69

Scale Underperforming Technical Team Sales Outsourced Development 69

Sales Hacker

JANUARY 24, 2018

Start by interviewing your current clients. For example, if I were doing this for my content marketing service, Grizzle , I would ask my clients questions like: What does your current PR system look like? When writing your description, tag the person you interviewed to introduce them and tell your audience what they’ll learn.

Sales Recruiting 84

Sales Recruiting Sales Underperforming Technical Team Social Media 84

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. Anne Slough. Asia Gladden.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. I did an event with CIOs recently. Nick Mehta: Yeah. Jay Snyder: 100%.

Payment Methods 216

Payment Methods Merchant Services Scale Payments 216

SaaStr

JULY 30, 2019

Weiping leads the engineering team as the top software architect for Salesforce Service Einstein, the company’s customer service AI platform. And, so you have to figure out what is your strategy there, and Udemy is a e-Learning marketplace. Want to see more content like this? Join us at SaaStr Annual 2020.

Engineering 135

Engineering Part-Time VPE Technical Review Fractional VPE 135

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

Intercom, Inc.

OCTOBER 24, 2019

Find the people who are 10-out-of-10 passionate about your product or service , because they will evangelize your brand more powerfully than you can do alone. This allows your community to help each other – and often to grow your product or service beyond what you might have imagined on your own. Get to know your biggest fans.

Underperforming Technical Team 116

Underperforming Technical Team Interviewing Marketplace as a Service Investment 116

Intercom, Inc.

MARCH 19, 2020

Can you elaborate a little bit for our audience about how exactly you guys work and what exactly are the services that you offer? So that clarity piece and then that capacity piece is how we really focus our services. Dee: The ethos of People & Company sounds incredible: what an amazing mission statement for a company to have.

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Underperforming Technical Team Interviewing Scale Investment 37