SaaStr

JULY 20, 2024

That’s a lot of time in startup land and doesn’t work, so you want to think about how to compress these onboarding times so employees hit their stride much quicker. Work with Great Executive Recruiters ”The first time I saw an invoice for an executive search, I think I had a heart attack,” Shrav joked. There’s no secret about it.

Sales Recruiting 299

Sales Recruiting Sales Hiring Scale Engineering 299

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

Chart Mogul

JANUARY 9, 2025

Here, customers usually find your brand through marketing channels and then engage with it through tools like interactive self-guided demos, free trials, or freemium versions of your product. Dani Riggs, Head of Revenue & Business Operations, Accord But in reality, many successful startups dont follow this path.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. from 500 Startups, Redpoint eventures, and others. Vindi is a PCI-certified online payment platform for recurring billing. CEO : Vinicius Roveda Goncalves.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Intercom, Inc.

OCTOBER 31, 2018

Our customers are already seeing value from implementing Custom Bots on their website by personally engaging new visitors with video, automatically qualifying leads and nurturing new trial users to paid plans. “In three weeks, we’ve seen a 50% growth in engagement with the Messenger.”

Scale 128

Scale Engagement Marketing Onboarding 128

Hitenism

JANUARY 9, 2017

Optimizing your startup for speed is the only way to keep your head above the water. The key to optimizing your startup for speed? Let’s apply this framework to three of the hardest questions early startups have to answer, from building product, to choosing a marketing channel, to figuring out how to prove ROI.

Startup 167

Startup Payment Methods Payment Solutions SaaS Payments 167

BrightBack

FEBRUARY 6, 2020

In this report, we've surveyed over 400 subscription businesses to better understand how the industry is approaching and prioritizing customer retention. We found subscription companies have completed a shift in focus toward retention over acquisition, but still struggle to execute and engage their customers across teams and systems.

Retention 120

Retention Payment Features Subscription Payment Methods 120

Chart Mogul

FEBRUARY 13, 2025

When and how to launch sales and marketing is a tough topic for most startup founders. But sales and marketing are the backbone of every successful go-to-market (GTM) strategy, and getting them right can be the difference between … When and how to launch sales and marketing is a tough topic for most startup founders.

Scale 52

Scale VP of Engineering Sales Hiring Startup 52

Stax

JUNE 3, 2025

SaaS operates on a subscription model, making it easier to manage cash flow and reduce upfront expenses. This democratizes access to powerful tools, whether you’re a startup or an enterprise. SaaS companies that invest in onboarding, customer education, and proactive support tend to see higher engagement and lower churn.

Payment Services 88

Payment Services DevOps as a Service SaaS Payments Payments 88

User Pilot

OCTOBER 19, 2024

Pricing : Userpilot offers flexible plans tailored to startups and mid-sized SaaS businesses, with pricing starting at $249 per month for the basic plan. Conduct A/B testing on your surveys to ensure the design, questions, and timing drive higher engagement rates. Send surveys across different devices.

Software Review 105

Software Review Technical Review Software B2C 105

SaaStr

JUNE 19, 2024

Kelsey joined them as CPO, and they started experimenting with less expensive packages downmarket where customers could go online and set up a subscription. They made a subtle change with the CTAs, and when they launched the new experience: There was a 30% increase in in-product subscriptions because they drove users to the pricing page.

Scale 300

Scale Scaling Underperforming Technical Team User Experience 300

Sales Hacker

NOVEMBER 9, 2020

Having the right technology in place is often the difference between success and failure, and this is even more true for startups and SMB, where you have a small team and limited resources. In fact, over two-thirds of their total users are startups. The Effect of Work From Home. Payback periods. month payback period, respectively.

Technical Review 131

Technical Review Scale Trends Startup 131

Intercom, Inc.

AUGUST 27, 2020

?. The subscription model has revolutionized virtually every industry. Success in the subscription economy isn’t about having the best product; it’s about having the strongest customer relationships. From legacy business to subscription service. To navigate the current minefield of growth, businesses need to shift their focus.

Scale 212

Scale Payments Subscription Payment Features 212

Baremetrics

AUGUST 16, 2021

What does it mean to reactivate a subscription? There are several reasons a customer would cancel their subscription. Reactivating the subscription could mean many things, but primarily it means the customers decided to activate the subscription and make payment for another billing cycle. Table of Contents.

Payment Features 87

Payment Features Subscription Metrics SaaS Payments 87

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 104

Payment Solutions Payments Payment Services Payment Features 104

Intercom, Inc.

MAY 3, 2018

Rohini Pondhi , product management lead for Square’s Invoices product, knows this challenge well. She’s worked in product from early-stage startups all the way up to publicly traded companies like Rackspace and Square, a company with the sensitive task of handling customers’ money. Rohini: Exactly.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). However, only 10% of them currently employ these models.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

SaaStr

OCTOBER 20, 2022

ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses. ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. Vouris helps B2B SaaS and service companies build their SDR and/or AE teams.

Scale 200

Scale compliance Healthcare Education 200

FastSpring

NOVEMBER 3, 2023

Are you a startup founder, employee or enthusiast? If so, join FastSpring at the Austin Startup Week November 6-10th! Started in 2011, Austin Startup Week is a celebration and showcase of everything entrepreneurial in Austin. Don’t miss out on the biggest party in Austin since 2011- Startup Crawl!

Merchant Services 88

Merchant Services Startup Payment Methods Payment Services 88

User Pilot

JUNE 22, 2023

The differences between a high-touch vs low-touch user engagement model may not seem that important but finding the right approach can actually make your customer success managers a lot more effective. You can apply both engagement models without writing a single line of code thanks to no-code solutions like Userpilot. micro-videos ).

Customer Success 96

Customer Success Engagement Scale Management 96

Stax

APRIL 3, 2025

Integration capabilities Since you probably have other tools in your tech stack, you dont want to keep switching tabs or windows to reconcile invoices or transfer data. Look for an eCommerce payment system that offers plug-and-play integrations with your existing tech stack to minimize development costs.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Chart Mogul

MARCH 9, 2020

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. Buffer’s suite of tools helps you engage customers on social media. The Challenge: Buffer was amassing “reporting debt”. Click To Tweet.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

FastSpring

JUNE 22, 2022

I was recently interviewed by my friend Steve Lurie, who’s the Chief Engagement Officer of B2B Rocks. For example: Are you making your quoting and invoicing experience as efficient and flexible as possible? This iterative nature is built into startup culture. What does that mean exactly? Prepare to Be Iterative.

B2C 148

B2C Payments SaaS Payments B2B 148

Baremetrics

SEPTEMBER 26, 2021

Baremetrics monitors subscription revenue for businesses that bring in revenue through subscription-based services. Baremetrics can integrate directly with your payment gateway, such as Stripe, and pull information about your customers and their behavior into a crystal-clear dashboard. Paynova Paynova offers 21 payment options.

Payment Services 97

Payment Services Merchant Services Payment Methods Payment Solutions 97

FastSpring

JUNE 20, 2024

Also, don’t miss the opportunity to engage with thought leaders during keynote sessions and network with like-minded professionals. In recent times, Edinburgh has become a thriving hub for tech startups and innovation, attracting talent from all over the world. You must also explore the beauty of Edinburgh.

Merchant Services 147

Merchant Services Payment Solutions Payment Methods Payment Services 147

User Pilot

NOVEMBER 27, 2023

Improve business valuation Your company’s valuation is tied closely to its revenue performance, especially because you’re a subscription business. For example, startups typically start with lower revenue figures, making it easier to achieve high percentage growth rates even with relatively small increases in revenue. Book a demo today.

Payments 105

Payments Revenue Payment Features SaaS Payments 105

Stax

JULY 9, 2024

Going digital reduces paperwork and manual processing for businesses by automating payment reconciliation, invoicing, and record-keeping processes. Businesses can also streamline accounting tasks by integrating digital payment systems with their financial software, which improves accuracy and efficiency in financial reporting.

Payment Methods 163

Payment Methods Payment Services Merchant Services Payment Solutions 163

Sales Hacker

OCTOBER 18, 2024

Whether you’re looking to expand your reach or deepen your engagement with potential clients, this asset serves as your go-to blueprint for success. Having worked in both Fortune 20 and High-Growth Startups, Cliff prefers the fast pace and the ability to deliver significant impact that comes with working in the startup space.

Sales Recruiting 99

Sales Recruiting Software Review Scale AI 99

User Pilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. This guide will go over the benefits of using Pendo Engage, what it's most commonly used for, how much it costs, and the reasons why you might need an alternative! What is Pendo Engage? Source: Pendo.

Software Review 105

Software Review Engagement Technical Review AI 105

Baremetrics

JUNE 10, 2021

SaaS or subscription businesses are based on a product that is neither tangible or limited in its use. In this article, we’ll share 15 hacks to keep in mind when creating SEO content for your startup. Website owners usually use automated tools like a Meta Description Test tool to see whether it’s accurate and engaging.

Startup 98

Startup SaaS Technical Advisors B2C 98

SaaStr

FEBRUARY 9, 2024

From a Go-To-Market perspective, Zapier uses a hybrid model that involves a combination of freemium offerings, subscription plans, and partnerships. In a startup, you might have a strong hypothesis, but it might not work out. Let’s dive into what’s making that hybrid model successful: PLG and Sales Led? At the same time?

Scale 317

Scale Sales Hiring Sales Marketing 317

SaaStr

APRIL 2, 2019

And what we found was that people were starting to use the Intercom messenger on their website to sell to prospects, because messaging and live chat is a great way to personally engage customers, and was actually helping them really sell. And fifth, we talked about building your team, and applying lean startup principles.

Scale 242

Scale Sales Hiring Scaling Strategy 242

Intercom, Inc.

OCTOBER 16, 2019

The classic example sees a company move from niche startup to mainstream scale-up, but it can also see companies hone their product-market fit by focusing on a more specialized, and yet more lucrative, user base. Ideally, initial engagement is a hybrid model of inbound marketing and communication over email and phone.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Neil Patel

MARCH 1, 2021

The productized services model allows agency owners, freelancers, and consultants to break out of billing by the hour or per project and instead invoice by sets of services rendered. For even more predictability, you can sell subscriptions to your services. Will you offer one-time support or recurring subscriptions?

Scale 144

Scale Payment Features Consulting Sales Hiring 144

How To Buy Saas

MAY 21, 2025

Whether youre a startup , an SMB , or a global enterprise , the right ATS can streamline your recruitment process, save time, and help attract top talent in a competitive market. Modern ATS software automates tedious tasks like job posting, resume screening, and interview scheduling, freeing HR teams to focus on engaging with candidates.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Frontegg

JULY 22, 2021

Almost 15% of startups fail due to not addressing their customers’ needs. More and more self service SaaS applications are also adopting interactive chatbots to encourage users to engage with their knowledge base. Times are changing, with users looking to interact directly with the application for instant engagement. #4

Technical Review 97

Technical Review Payment Features Scale SaaS 97

Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. This is what SaaS applications call “user churn,” and it can affect their monthly recurring revenue (MRR) , as well as their annual recurring revenue (ARR).

Scale 117

Scale Payment Services Payments SaaS Payments 117