Sat.Apr 29, 2023 - Fri.May 05, 2023

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How AI-Generated Outbound Campaigns Can Boost Your Sales with Eric Nowoslawski and Varun Anand

Predictable Revenue

Eric Nowoslawski and Varun Anand join Collin Stewart on the Predictable Revenue Podcast to discuss exciting ways of prospecting using AI for writing messaging and for targeting. The post How AI-Generated Outbound Campaigns Can Boost Your Sales with Eric Nowoslawski and Varun Anand appeared first on Predictable Revenue.

AI 130
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Every Customer is a Design Partner - Leading Your Sales Motion with Sales Engineering

Tom Tunguz

When a startup is born, founders lead sales. Design partners, pilots, or founder-led sales - they have many names - these customers work with a startup to solve a problem. Conversations about contracts & pricing are kicked down the road until the customer sees value & the path to capture it. Said another way, founder-led sales are sales engineering sales, not account executive sales.

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Dear SaaStr: Is It Acceptable for VCs to “Ghost” Founders Who Have Invested So Much Time and Effort with Them?

SaaStr

Dear SaaStr: Is It Acceptable for VCs to “Ghost” Founders who have invested so much time and effort with them? How should founders respond to this? I understand the frustration, and it’s annoying, but you have to change your thinking. Working with VCs is sales. It’s a founder trying to sell shares to a VC. And sometimes, it’s a VC trying to themselves to the founder as well.

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Gartner: SaaS Will Still Grow 18% in 2023 to $200 Billion Worldwide. And Another 18% in 2024.

SaaStr

So there’s no doubt things are a bit harder for everyone in SaaS and Cloud right now. A few of us are seeing no macro impacts, but probably the biggest tell are Cloud platform giants — AWS, Azure and Google Cloud. All are still growing at very strong rates. But all are growing more slowly than a year ago, and even more so than 2 years ago.

SaaS 225
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The Executive Guide to Generative AI

Generative AI is taking the world by storm, but the questions that all CEOs, data leaders, and AI leaders are being asked are: What are we going to do about it, and what is our plan? The business and creative possibilities are practically limitless with generative AI. From productivity gains to finding new routes to revenue generation, generative AI is going to radically transform how we work.

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How to Simplify Your Marketing Funnel:  Seeing the Unit Cost Forest for the Conversion Rates Trees

Kellblog

Let’s say you’re a CEO. You don’t come from a marketing background. At every quarterly business review (QBR) and board meeting, your marketing head presents a chart like this: What happens next? More than likely, after 10 or 15 minutes of effectively random probes into this minefield of numbers, you do what any good CEO would under the circumstances.

Marketing 124

More Trending

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As Europeans strike first to rein in AI, the US follows

IT World

A proposed set of rules by the European Union would, among other things. require makers of generative AI tools such as ChatGPT,to publicize any copyrighted material used by the technology platforms to create content of any kind. A new draft of European Parliament's legislation, a copy of which was attained by The Wall Street Journal , would allow the original creators of content used by generative AI applications to share in any profits that result.

AI 126
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10 App Onboarding Best Practices to Drive User Retention [+ Examples]

User Pilot

App onboarding best practices will boost your first impressions and show what your app can do for your users. But how do you make sure that your users stick around and get the most value out of your product? There’s no one-size-fits-all solution. That’s why you need to follow the best practices to design an engaging onboarding experience that retains users.

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Seven customer community building tips for SaaS CSMs

ChurnZero

There’s a closely held growth secret among large B2B professional services firms, like consultants, accountants and law firms, that Customer Success Managers (CSMs) might appreciate: The more relationships a client has across a firm, the lower that client’s flight risk. Multiple relationships benefit clients and service providers since they get to know each other on a deeper business level.

SaaS 98
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The Benefits of DevOps for Legacy Businesses in the Digital Age

Valerian Tech

Introduction: Digital transformation can be challenging for any business, but it can be especially daunting for legacy businesses with entrenched cultures and systems. However, embracing digital transformations is essential for staying competitive in today's fast-paced business environment. DevOps is a software development methodology that can help legacy businesses streamline their digital transformation efforts.

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Top Fraud and Payment Trends for 2023: What SaaS Pros Need to Know

Fraud is ever changing – especially for merchants that offer online services and subscriptions. This report outlines the most common types of fraud to look out for in 2023 and offers merchant-reported preferred best practices to help minimize fraud losses. In the report, you’ll find: The scale and type of fraud seen in the global marketplace. How fraud changes based on the size of business.

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5 Interesting Learnings from Freshworks at $560,000,000 in ARR

SaaStr

So Freshworks in another in our line of “hero companies” in SaaS. While Freshworks is very much a global SaaS leader, its history as perhaps the first with deep roots in India to IPO in the U.S. makes it one we all root for as a break-out global leader. It’s now at $560m in ARR, growing 23% on a constant-currency basis, and while that growth has slowed from the go-go pace of the last 2 years, it still beat Wall Street’s estimates for both revenue and adjusted profit!

SaaS 310
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Booknetic WordPress Plugin Review

The Daily Egg

The Booknetic WordPress Plugin allows you to manage appointments from right within your WordPress dashboard. With its quick setup, easy-to-use interface, and. The post Booknetic WordPress Plugin Review appeared first on The Daily Egg.

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When 1 is Bigger than 4 for AI

Tom Tunguz

I asked ChatGPT about the numbers 1 & 4. Which one is bigger? Sometimes, 1 was bigger. Othertimes, 4 was bigger. Sharon Zhou ran this experiment at scale to showing the order of yes & no matters in the response. This is called a non-deterministic or stochastic answer. Similar inputs do not consistently produce identical outputs. The answers have inconsistent logic.

AI 217
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How AI-Generated Outbound Campaigns Can Boost Your Sales with Eric Nowoslawski and Varun Anand

Predictable Revenue

With the rise of artificial intelligence (AI), new and innovative ways of prospecting have […] The post How AI-Generated Outbound Campaigns Can Boost Your Sales with Eric Nowoslawski and Varun Anand appeared first on Predictable Revenue.

AI 130
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The Hidden Costs of Poor Customer Onboarding

Churn starts within the first 30 days of customers purchasing a product. A lot of it comes down to the first impression customers get through the onboarding process. A poor experience can result in losing current and future customers, and unnecessary overhead. It’s important to know what a poor onboarding experience looks like, the associated hidden costs, and how to build a top-tier onboarding experience for your customers so you can avoid losing hard-earned revenue.

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Cloudflare: Our Top Reps Are Hitting 129% of Quota. But 100 of Them Are Closing Almost Nothing.

SaaStr

So Cloudflare is one of our hero Cloud / SaaS companies and even under tougher macro conditions, still grew a stunning 37% at $1.2 Billion in ARR ! But it’s getting harder for Cloudflare, just like it is for many of us. The toughest metric is new customers. While NRR remains high, new customer growth as slowed to 13%, down from 24% a year ago and 32% in 2021.

SaaS 274
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SaleHoo Review

The Daily Egg

Dropshipping has taken online entrepreneurship to a new level over the past several years, allowing people to sell products without hosting inventory. The post SaleHoo Review appeared first on The Daily Egg.

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The Greatest Profitability Turnaround in Software History

Tom Tunguz

Which database generated a -$1.8b loss & within a year produced $130m in profits? Ethereum. Last year, I compared MongoDB & Ethereum growth to draw a parallel between two major database companies. This year, web3 activity has fallen dragging revenues along for the roller coaster ride. Ethereum revenues have collapsed 82%, which makes the earnings change that much starker.

Software 210
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Why Does the SDR Role Exist?

Predictable Revenue

Learn how the SDR role improves lead generation and prospecting, allowing sales reps to focus on closing deals and managing customer relationships. Sales specialization optimizes the sales process, increasing efficiency and productivity, resulting in better sales outcomes and revenue growth for businesses. The post Why Does the SDR Role Exist? appeared first on Predictable Revenue.

Revenue 130
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ChatGPT for SEO: the comprehensive guide

When I saw chatgpt is extremely powerful, I decided to make a comprehensive guide covering start to end. this means keyword research to link building.

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Join Daniel Dines, Co-CEO of UiPath, at 2023 SaaStr Europa in London on 6-7 June!!

SaaStr

So we’re getting closer! It’s the 4th SaaStr Europa, coming to LONDON for the very first time ! And we’re adding the very last batch of speakers A new incredible addition is Daniel Dines, founder and co-CEO of UiPath. UiPath has had an incredible history, taking 10 years to get to that first $1m in ARR … and then turning into one of the fastest growing software companies to $1 Billion in ARR ever !

SaaS 274
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Whale.io Review

The Daily Egg

When it comes to training tools for small and midsize businesses, keeping everything organized, easily accessible, and up-to-date is crucial. Whale.io pulls. The post Whale.io Review appeared first on The Daily Egg.

Business 278
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Clouded Judgement 5.5.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Early Learnings from Q1 Reports Another big week of software learnings. I’ll recap a couple main points on my mind below. I think it’s fairly consensus that consumption software will be the first to rebound. The big question - when does this happen?

Cloud 130
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Job cuts may intensify as IBM plans to use AI to replace 30% of back office jobs

IT World

IBM plans to use artificial intelligence (AI) to replace 7,800 jobs over the next five years, CEO Arvind Krishna said in an interview, sparking fears of widespread job losses across industries. “Comments, such as the ones Arvind made, validate the claims that AI can reduce support jobs and hence costs for the company. It will set the direction for other enterprises to look for similar opportunities in their support functions,” said Pareekh Jain, lead analyst at Pareekh Consulting.

AI 139
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The Forrester Wave™: AI/ML Platforms: Vendor Strategy, Market Presence, and Capabilities Overview

As enterprises evolve their AI from pilot programs to an integral part of their tech strategy, the scope of AI expands from core data science teams to business, software development, enterprise architecture, and IT ops teams. Enterprises need a platform that can make broader AI teams more productive, implementing more complex use cases and harnessing the fast pace of new AI technologies.

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The VC On Your Board Probably Doesn’t Own All That Much Of Your Startup

SaaStr

[link] So personally, with SaaStr Fund , I am what is called a “Solo GP” I’m the only general partner, and that means most of the eventual gains from any investment do go to me. The partners themselves get to keep roughly 20% of the gains (their own investors, the Limited Partners, keep 80% in most cases).

Startup 256
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DevRev Review

The Daily Egg

DevRev is a developer-specific CRM that doubles as a software development work management platform. This tool helps dev teams manage SLAs, ticketing, The post DevRev Review appeared first on The Daily Egg.

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The 16 Commandments of Raising Equity in a Challenging Market

Andreessen Horowitz

Between inflation, rising interest rates, geopolitical tensions, and growing recession concerns, 2022 was a year of reckoning for both public and private markets. Since the beginning of 2022, the tech-heavy Nasdaq Composite has declined 23% (versus the S&P 500’s 14% … The post The 16 Commandments of Raising Equity in a Challenging Market appeared first on Andreessen Horowitz.

Marketing 130
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White House unveils AI rules to address safety and privacy

IT World

The Biden administration today announced a new effort to address the risks around generative artificial intelligence (AI), which has been advancing at breakneck speeds and setting off alarm bells among industry experts. Vice President Kamala Harris and other administration officials are scheduled to meet today with the CEOs of Google, Microsoft, OpenAI, the creator of the popular ChatGPT chatbot, as well as with AI-startup Anthropic.

AI 135
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The Path to Payment Control: How SaaS Companies Can Maximize Enterprise Value

For software company executives, maximizing revenue, profitability, and enterprise value is of utmost importance. A key factor in achieving these goals is having a solid integrated payment strategy in place — one that allows for control, ownership, and leverage over customer relationships and payment service contracts.

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Gainsight CEO Nick Mehta Shares His Top 10 Mistakes In 10 Years: Part 2 (Pod 657 + Video)

SaaStr

Do you want to avoid the common pitfalls of scaling a startup? Nick Mehta, CEO of Gainsight, shares part two of his 10 top mistakes in 10 years at the company. The first five mistakes many startups make can be found here and include: Not holding leaders to the highest standard Not betting on your team Not scaling based on real leading indicators Not standardizing pricing and establishing systems early on Not investing in digital customer success early on A quick recap on Gainsight — Gainsight

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Coupler Review

The Daily Egg

Coupler is a robust and reliable data automation and data analytics platform. It’s a simple way to integrate data from multiple sources. The post Coupler Review appeared first on The Daily Egg.

Data 259
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How to Use AI for Sales Coaching: A Sales Manager’s Guide

Sales Hacker

Providing feedback has been a challenge for busy sales managers for decades. In today’s world of virtual communication , providing personalized feedback consistently across teams is even harder. It helps that a majority of sales meetings are happening over video and being recorded. But sales managers simply don’t have time to sift through thousands of hours of calls to find the nuggets of feedback that will unlock greater potential in their salespeople.

AI 118