Sat.Sep 23, 2023 - Fri.Sep 29, 2023

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The Top 20 Symptoms of a Weak Development Team

TechEmpower SaaS

When speaking with founders and CEOs, we often hear concerns like this: My project manager is losing confidence in the development team. The PMs are seeing late deliveries and bugs that suggest the devs just aren’t capable enough. I think that poor communication and differing team cultures might be part of the problem, but how can I know for sure? It’s a good question.

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Avoiding the PLG Trap : Office Hours with Oliver Jay

Tom Tunguz

On October 5th at 9:30am Pacific time, Office Hours will host Oliver Jay , former CRO at Asana & executive at Dropbox. Having worked at two of the most successful bottoms-up SaaS companies, Oliver understands the product-led growth motion better than most. Recently, he’s written about the PLG trap. “Although the PLG approach yields rapid initial adoption and growth, scaling a PLG company is a different story.

Scale 148
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Dear SaaStr: What Are The Biggest Problems You Face as a Startup Founder?

SaaStr

Dear SaaStr: What Are The Biggest Problems You Face as a Startup Founder? The list of problems is endless (this is one of the hardest parts of the job), but let me try to order a few of the biggest challenges roughly based on stage: Pre-Revenue: Finding a Truly Great Co-Founder That is Just as Committed as You. Some of us can go the distance as solo founders, and others of us can find a great co-founder, or perhaps a COO … later.

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Selling Smarter, Not Harder: Rethinking the Sales Cycle with L’areal Lipkins

Predictable Revenue

Collin Stewart of the Predictable Revenue Podcast sought answers to pressing questions in an engaging conversation with L’areal Lipkins. The post Selling Smarter, Not Harder: Rethinking the Sales Cycle with L’areal Lipkins appeared first on Predictable Revenue.

Sales 130
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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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What Builders Talk About When They Talk About AI

Andreessen Horowitz

The foundation models we use today aren’t just beating humans at Jeopardy, or playing Go at a supernatural level, or powering better recommendation engines—they’re changing and creating new user behavior across art, design, games, medicine, coding, and even human relationships. And the broad impact of this wave of AI is already creating the sort of massive value we’ve seen with other platform shifts, like the internet, mobile, cloud.

AI 138

More Trending

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5 Types of Tools That Can Help Improve Your Customer onboarding process

Inturact

Acquiring new customers can sometimes be a real nightmare, so it’s no surprise that the sales team has a huge sigh of relief once a client has registered. Unfortunately, this doesn’t mean that the job is done. After registration, you want to ensure that the client will stay and to do so you need to pay attention to the customer onboarding process.

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How to Use Marketing Experimentation to Boost Your Marketing ROI

User Pilot

Product marketing is a nuanced, fast-paced, and multi-faceted endeavor. In a competitive environment with no guarantees, marketing experimentation serves as a surefire way to maximize reach, optimize conversions, and improve the user experience. In this guide, we’ll walk you through what marketing experiments are, why you should run them, how to conduct experiments successfully, and seven experiments to try for yourself!

Marketing 105
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Personal Branding for Introverts: How I’m Managing my Anxiety While Growing on Social Media

Buffer Resources

Some things you need to know about me: I’m an introvert and I’m shy. And, to build up my business, I’ve been actively building my personal brand on social media for three years. These things seem rather at odds with each other, don’t they? Before you ask, introversion and shyness are not one and the same. For example, I prefer my own company — preferably curled up with a novel — to socializing because of my low social battery (introvert).

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How Nimble CRM Slashed Data Entry Time by 95% for DLA Ignite

Nimble - Sales

About DLA Ignite Meet DLA Ignite, where innovation meets sales strategy. With Tim Hughes leading the organization as CEO and Co-Founder, this dynamic business consulting company has been shaking up the business world for seven years. They’re all about transforming organizations by showing them the power of social media in their sales strategy – a […] The post How Nimble CRM Slashed Data Entry Time by 95% for DLA Ignite appeared first on Nimble Blog.

Data 62
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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Dear SaaStr: What is The Biggest Difference Between Running a 10 Person Startup and a 100 Person Startup?

SaaStr

Dear SaaStr: What is The Biggest Difference Between Running a 10 Person Startup and a 100 Person Startup? The biggest structural difference is you have to hire all the VPs by employee 50–100. You won’t be able to scale this far without a full management team — VPs of Sales, Marketing, Product, Engineering, Customer Success at least. But the toughest personal challenge for many CEOs is letting go.

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Internxt Review

The Daily Egg

If you’re worried that massive tech conglomerates are spying on your data and using your information for world domination, then this software. The post Internxt Review appeared first on The Daily Egg.

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Clouded Judgement 9.29.23 - Rates Keep Going Up

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Rates Keep Going Up Rates continue to push higher, as the aftershock of the Fed’s “Higher for Longer!!” messaging reverberates through the markets. Yesterday the 10Y hit 4.7% which was up from it’s high of ~4.5% last week.

Cloud 190
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Artisanal Emails

Tom Tunguz

Artisanal chocolate, artisanal candles, artisanal silk scarves. What about an artisanal email? LLM’s powerful content generation abilities will soon automate many emails we send. Sales teams have started using software that identifies leads, researches them, identifies commonalities (a shared university affiliation or a passion for a sports team), drafts the email, & sends it.

Scale 141
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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How Is AI Going To Impact The SaaS Landscape Over The Coming Years with a16z GP Kristina Shen

SaaStr

How is AI going to impact the software and SaaS landscape of the next couple of years and also the next 5-10 years? Kristina Shen, General Partner at a16z, shares some insights into the present and future of generative AI at this week’s Workshop Wednesday, held every Wednesday at 10 a.m. PST. The Most Surprising Thing About VC This Year Shen has been in venture capital for 12 years now, and it’s been a crazy ride to watch the whole bull market back in ‘10 and ‘11 when 10x revenue was insanely ex

SaaS 282
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AccessAlly Review

The Daily Egg

For this software, you’re going to need two things: one, be an online coach, trainer, or course creator, and two, know how. The post AccessAlly Review appeared first on The Daily Egg.

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Improving AI

Andreessen Horowitz

This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. Cofounder and CEO of Anthropic Dario Amodei unpacks how far can scaling laws take us and how AI can be used to improve AI. [0:32] Dario’s background [2:26] GPT-2’s emergent capabilities [5:56]

AI Search 124
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What does it take to raise capital, in SaaS, in 2023?

Point Nine Land

Unveiling the 2023 SaaS Funding Napkin At the annual SaaStr conference in San Mateo three weeks ago, I delved into fundraising trends in 2023, discussing the implications of investors’ new-found love for efficiency vs. growth at all costs for founders, and why you should expect AI to come up in (almost) every pitch meeting. Here’s a recording of the talk for those interested.

SaaS 117
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How to Deliver a Modern Data Experience Your Customers Will Love

In embedded analytics, keeping up with the pace of innovation is challenging. Download Qrvey's guide to ensure your analytics keep pace so you can solve your user's biggest challenges, delight them, and set your product apart from the competition. The guide outlines how to use embedded analytics to: Increase user satisfaction Go to market faster Create additional opportunities to monetize your product It also shares what to look for to ensure your embedded analytics are keeping up with the lates

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Dear SaaStr: Is It Ridiculous To Call Yourself the CEO When Your Startup is Tiny?

SaaStr

Dear SaaStr: Is It Ridiculous To Call Yourself the CEO When Your Startup is Tiny? I used to feel that way, at least a bit. I used to look at tiny little startups and wince when a founder went around talking about himself as “CEO”. But then I had to learn how to Sell to Big Customers, and Sell to Power. And what I learned is customers care. Customers and prospects want to talk to the CEO.

Startup 278
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What Is a Growth Team And Does Your SaaS Need One?

User Pilot

Thinking about building a growth team? This article provides the guide you need. As you read on, you’ll learn: The key responsibilities of SaaS growth teams. The main steps involved in the growth process. Different roles on the growth team and their functions — as well as which roles to prioritize if you’re not ready to go all in. Examples of in-app experiments to drive growth.

SaaS 106
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The Economic Case for Generative AI (presentation)

Andreessen Horowitz

This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. To date, a handful of large companies have captured the value created by advances in AI.

AI 111
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Infinicept and Datacap Join Forces to Provide Software Companies with a Complete Embedded Payments Solution

Infinicept

DENVER, September 26, 2023 — Infinicept, a leading provider of embedded payments, and Datacap Systems, Inc., leading hardware and processor-agnostic omnichannel payments provider, today announced a partnership to provide coordinated support for vertical software companies on their embedded payments journeys. Infinicept’s embedded payments platform, PayOps, and Payfac as a Service, Launchpay.

Payments 105
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The Power of Co-Branding and White Labeling in Integrated Payment Solutions

Discover how co-branding and white labeling can transform your integrated payment solution to enhance user experience and build customer trust. This article explores the subtle yet impactful differences between third-party, co-branded, and white-labeled payment integrations, offering critical insights for software companies. It's an informative and strategic guide for those looking to make informed decisions in a competitive market.

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My App Stack: Jessica Gilmartin, Chief Marketing Officer of Calendly

SaaStr

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. I always learn a lot from these — they are in essence a best practices list from each leader. Last week we had a great one with Sarah Scharf, VP of Marketing of Vanta, check it out here. This week we have Jessica Gilmartin, Chief Marketing Officer of Calendly!

Marketing 278
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Product Development Process: The Seven Stages Explained

User Pilot

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. We'll take you through idea generation, market research, defining a minimum viable product, building new features, managing the launch, and beyond.

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AI Food Fights in the Enterprise

Andreessen Horowitz

This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. Ali Ghodsi, CEO and cofounder of Databricks, and Ben Horowitz, cofounder of a16z, explain the data wars happening inside and outside enterprises and how they could impact the evolution of LLMs. [00:38] Why

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Where to Allocate Marketing Budgets in 2023/2024

Sales Hacker

Over the past year, we’ve had tons of founders ask where they should be prioritizing their marketing dollars and resources considering the wild economic year that 2023 has unfolded as. Based on an annual Gartner report on CMO spend for 2023, 71% said that they lack the budget to fully execute their strategies in 2023, predicting that it will remain as restrictive in 2024.

Scale 96
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From Whims to Wins: How a Customer-Centric Portfolio Transforms Product Strategy

Speaker: John Mansour - President, Product Management University

You know that sinking feeling. You’ve come up with a winning product strategy, everyone’s on board and energized, and you’re halfway down the path to execution only to have it submarined by something someone convinced your leadership was more strategic! It’s a scenario that’s all too familiar, and it exemplifies one of the biggest struggles with individual product strategies.

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SaaS Couples Counseling for Sales & Marketing with Greenhouse’s CMO and VP Enterprise

SaaStr

Theoretically, the relationship between sales and marketing should be easy –– after all, these teams are responsible for pulling in more business and increasing revenue. However, it is often the case that relationships are complicated between these teams, and sometimes they can even butt heads. Unfortunately, this type of tension is all too common and plagues many companies.

SaaS 275
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How to Use Funnel Analysis to Extract Actionable Insights?

User Pilot

What is funnel analysis? What benefits does it bring to product teams? How do you conduct it to optimize the customer journey, and which analytics tools can you use? These are the key questions that we tackle in the article, so if you’re after the answers, fasten the seatbelts, and let’s get right into it! TL;DR Funnel analysis helps teams understand how many users complete a sequence of events leading to a conversion and how long it takes.

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Introducing the a16z Global Payments Hub

Andreessen Horowitz

a16z’s Fintech partners analyze Intuit’s new AI assistant, JPM’s partnership with Gusto, and mark a recent embedded fintech development.

Payments 124