SaaStr

FEBRUARY 27, 2024

Dear SaaStr: What Is The Best Indicators of Product Market Fit at an Early Stage SaaS B2B Startup? This is a rough metric, but I’d say from experience working closely with 25+ SaaS companies … if you aren’t growing > 10% a month after $10k in MRR or so … then you don’t yet have product-market fit. Not yet at least. One way or another, every reasonably fast-growing SaaS company hits double-digit growth, for a while.

Product Marketing 272

Product Marketing B2B Startup Marketing 272

Tom Tunguz

FEBRUARY 26, 2024

Last week, Reddit filed their S-1 to go public. At least 10% of their revenue - about $60m - comes from selling data to train Large Language Models. Reddit’s data sales revenue will likely be much more than 10% by the end of the year. Quoting directly : We expect our growing data advantage and intellectual property to continue to be a key element in the training of future LLMs.

Artificial Intelligence 267

Artificial Intelligence Business Model Business Technical Review 267

User Pilot

FEBRUARY 28, 2024

Building a customer path is a crucial step in getting a deeper understanding of user behavior. That’s because effective product engagement is only possible when you have enough context on the customer’s journey and can visualize the ways users interact with your software. This guide will go over what customer paths are, how to track them, and how to create successful paths!

Customer Lifetime Value 100

Customer Lifetime Value SaaS Software Review Acquisition 100

Predictable Revenue

FEBRUARY 29, 2024

Collin hosts Joel Graber from Modern Outbound, for a chat for salespeople and marketers looking to refine their approach. The post Copywriting for Outbound with Joel Graber appeared first on Predictable Revenue.

Revenue 130

Revenue Marketing Development Sales 130

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Payments

The Moz Blog

FEBRUARY 27, 2024

With this workflow, you’ll successfully identify your site’s current Difficulty benchmark to help you focus your research, set goals, streamline resource allocation, and set expectations for stakeholders.

Benchmarks 102

Benchmarks 102

Buffer Resources

FEBRUARY 28, 2024

$103,000. $560,000. $3.2 Million. These are some of the figures creators reported making in 2023. In other words, there’s no better time to be a content creator than right now. You don’t get those numbers without a deep understanding of content creation as a business. And you don’t get “business” status without understanding pricing.

Pricing 94

Pricing Social Media Consulting Branding 94

Inturact

FEBRUARY 29, 2024

It's a common mistake to think that just using tools like Userflow will automatically make users stick around longer and keep them from leaving. But the truth is, these tools are there to help you put your user onboarding plan into action, not to make the plan for you.

Onboarding 92

Onboarding 92

Chargebee

FEBRUARY 29, 2024

#Customer Acquisition or Customer Retention: Which Costs More? Customer acquisition and customer retention both play a major part in the growth and development of any successful business. There are strategic costs associated with each aspect that goes into garnering the proper results over a period of time. It is important to understand what the different costs are and which process has been deemed to give your business the biggest ROI because the money spent, lost, or kept has a direct impact o

Acquisition 75

Acquisition Retention Engagement Development 75

30 Day Leadership

FEBRUARY 27, 2024

In this episode, host Nils Vinje welcomes back Maranda Dziekonski for a wide-ranging discussion on leadership practices and challenges currently facing the tech industry. They tackle the impact of the current economic uncertainty on hiring, discuss how layoffs are affecting organizations, and give insights into key program cuts in the industry. Nils and Maranda also delve into the long-term implications of leadership decisions and the importance of investing in DE&I and Learning and Developm

Leadership 52

Leadership Investment Development Management 52

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Clouded Judgement

MARCH 1, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Shades of 2021 in Venture Markets Private markets are really starting to heat up, and I’m starting to see shades of 2021. Anything AI related has always been “hot,” but it has really hit a fever pitch in the last few months.

Cloud 311

Cloud AI Investment Metrics 311

SaaStr

MARCH 1, 2024

So Michael Ho did an analysis here of Carta valuation data in a way that IMHO visualizes in a way so many founders miss. And misunderstand. At the end of the day, the top SaaS companies IPO and end up trading at “standard” ARR multiples. Today, on average that’s about 6x. Not great, but it is what it is. But they don’t start there. Seed rounds can’t really be done at 6x ARR typically.

Revenue 249

Revenue AI Startup Investment 249

Tom Tunguz

FEBRUARY 24, 2024

The Community Source licenses may be the future of open source software. With closed-source software, the code isn’t shared outside the company that wrote it. Open-source code is freely available to examine & use. Open-source companies like Elastic ($13b), Confluent ($10b), MongoDB ($33b) have been phenomenally successful. Along the way, many of them have changed their licenses to shield themselves from copycats.

Government 246

Government Compensation Development Technology 246

FastSpring

FEBRUARY 26, 2024

A lot of big changes around direct-to-consumer options in the games industry have been going on in the past few months. For example: The settlement between U.S. States and Google. A ruling in favor of Epic in Epic Games v. Google. The Supreme Court rejecting appeals from Apple and Epic. Apple’s most recent announcement of policy changes skirting around the new DMA rules.

Payment Methods 124

Payment Methods Payment Solutions Payments SaaS Payments 124

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Payments

BlueSnap

FEBRUARY 27, 2024

When CFOs and other business leaders think about their return on investment, it is easy to overlook payments. However, your global digital payments strategy can significantly impact profitability. The post Why (and How) to Think About Your ROI of Global Digital Payments appeared first on BlueSnap.

Investment 116

Investment Strategy Business 116

SaaStr

MARCH 1, 2024

Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders? In SaaS, once you have even a few million in ARR, the #1 challenge is recruiting top-tier VPs and building a truly top-tier management team: SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales.

Scale 242

Scale Part-Time VPE CTO Hire Fractional VPE 242

Andreessen Horowitz

FEBRUARY 29, 2024

Everyone knows that founders have been on a whipsaw over the past several years. Pivoting from growth at all costs in 2020 and 2021 to efficiency in 2022 and 2023 meant slashing budgets, shelving new projects, doing RIFs, and picking fights with your cloud provider over your bills. That’s hard work, and founders should be commended for doing it. But now, the market is stabilizing and companies’ optimization 1 cycles 2 are coming to a close. 3 Efficiency alone doesn’t build a generation-defining

Technical Review 111

Technical Review Innovation Cloud Trends 111

Buffer Resources

FEBRUARY 26, 2024

Timing can make or break many things: heating leftover pizza in the microwave, delivering a punchline for a joke, booking Era’s Tour concert tickets — and it’s no less important when it comes to the best time to post on Twitter.  The social media platform now known as X is evolving, but the factors you should consider if you’re looking to grow your following have largely stayed the same.

Social Media 110

Social Media Engagement Leadership Metrics 110

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Revenue

Stax

FEBRUARY 28, 2024

Passing credit card fees onto customers has been hotly debated , but most of the country has agreed: Credit card surcharge should be available to merchants. Even if the consensus is out that it’s okay for merchants to not incur costly transaction fees if accepting credit card payments, it can be difficult to understand how to collect surcharge fees from your customers and retain your customer base.

Merchant Services 88

Merchant Services Payment Services Payment Methods Stax 88

SaaStr

FEBRUARY 26, 2024

So this is a simple post, in some ways, but I think an important one for leaders. These days, it seems like even more folks are quitting, not working out, etc. etc. We all saw the Cloudflare sales rep on social media not work out. And there were so many comments, thoughts, and more. It reminded me of a golden rule it took me years and years to figure out: If a new hire doesn’t work out, it’s always 100% your fault What do I mean?

Sales Hiring 244

Sales Hiring Social Media Interviewing Education 244

Andreessen Horowitz

FEBRUARY 28, 2024

There is no culture, country, nor period of human history where creative expression hasn’t been central. It’s an intrinsic “something” that has long defined humans as humans, and (rightly or wrongly …) somehow different from all other forms of life. And yet, despite its foundational nature inside all of us, being a “creative” is often also reduced to describing someone with innate skill or studied mastery in creative disciplines such as music, painting, or sculpting.

Investment 107

Investment Underperforming Technical Team Innovation User Experience 107

The Moz Blog

MARCH 1, 2024

It's no surprise that in 2024, the main theme that we're going to see is how to manage SEO in an AI landscape. Crystal shares her top SEO tips to navigate this.

AI 111

AI Management 111

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

Pricing

Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. However, only 10% of them currently employ these models. What hinders the 90% is the high costs of delivering better products and experiences that warrant long-term customer loyalty. In a saturated market, how do they distinguish themselves?

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

SaaStr

MARCH 1, 2024

Generative AI is a platform shift where models can take inputs such as text, image, audio, video, and code and generate new content into any of the modalities mentioned. TJ Nahigian, co-founder and Managing Partner of Base10 Partners, and Luci Fonseca, Partner, deep dive into the current GenAI landscape, incumbents vs. startups, and the six questions founders should ask themselves to drive value from GenAI.

Generative AI 232

Generative AI Outsourcing Services AI Software Review 232

User Pilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. This guide will go over the benefits of using Pendo Engage, what it's most commonly used for, how much it costs, and the reasons why you might need an alternative! If you decide that Pendo Engage isn’t the right fit for your needs then, we suggest you try an alternative – get a free Userpilot demo to see if our platform would be a better match!

Software Review 104

Software Review Engagement Technical Review AI 104

Groove HQ

FEBRUARY 29, 2024

As stories of AI chatbots replacing entire customer support teams circulate, it’s easy to feel uneasy about the future. A notable incident involving a CEO who laid off 90% of his support staff after a chatbot outperformed them only adds fuel to the fire. However, let’s take a step back and assess the situation with […] The post Debunking the Myth: Why AI Enhances, Not Replaces, Human Customer Support appeared first on Groove Blog.

Customer Support 98

Customer Support AI 98

Advertiser: Data Robot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

Generative AI

Stax

FEBRUARY 28, 2024

With only 17% of U.S. consumers using cash for purchases , choosing the right payment terminal for your business is more important than ever. Businesses need to streamline the entire payment process by offering customers a payment setup that’s fast and convenient for credit card transactions. At the same time, you need to address security concerns since you’ll be handling sensitive client information.

Payments 88

Payments Payment Methods Merchant Services Payment Services 88

SaaStr

FEBRUARY 24, 2024

Dear SaaStr: What Is The Average Time it Takes a VC to Make an Investment Decision? For hot seed and even Series A investments? 20 minutes into the first face-to-face meeting. The average VC basically makes the initial decision to tentatively invest very quickly — pending due diligence, confirming her theories are correct, and making sure what they think is the case actually is.

Investment 232

Investment Leadership 232

User Pilot

FEBRUARY 28, 2024

Do you get nightmares wondering how users move through your funnel? Funnel tracking software can solve this problem. But with so many tools in the market, which one should you choose for product analytics ? We’ve listed the best ones to simplify things for you. TL;DR Funnel tracking lets you track user activities across various user journeys. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels.

Payment Solutions 103

Payment Solutions Data Analysis Software Review SaaS Payments 103