Fri.Apr 02, 2021

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How Sales, Product, and Marketing Use a Customer Success Software

ChurnZero

The Ripple Effect of Customer Success Software. When you contain the idea of and responsibility for Customer Success to a single department, it’s like a drop in the ocean. However valiant your efforts might be, the ocean (and your organization) is too big for you to make a transformative impact on your own. To spread Customer Success everywhere, you need to make a ripple.

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The 10 Things I’d Tell My Younger CEO Self to Do Better Next Time

SaaStr

We’ve hit some of these points before, but what are the Top 10 things I’d tell myself to do better, if I could go back in time? My top list: Slow down big decisions — when you aren’t sure. You have to move fast and break things, but if the pit in your stomach says “maybe don’t do that” — slow that decision down. My biggest mistakes have been where I quickly said “roll the dice”, but my gut wasn’t sure the downside risk was worth it.

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Best Free Project Management Software

The Daily Egg

When you can’t keep track of project details and your team feels scattered, it’s time to try project management software. Often this is a business investment, but if you’re not ready to buy, you can take advantage of plenty of free options. We reviewed the best free project management software solutions available and put them […]. The post Best Free Project Management Software appeared first on The Daily Egg.

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What’s Your SaaS Startup Worth? From 6x-25x Revenues. (Yes, That’s a Wide Range).

SaaStr

Jamin Bell of Altimeter Capital has a great Substack looking a lot of SaaS and Cloud metrics. I thought I’d pull out one set of data and focus on what it means for startup valuations. First, what are public SaaS companies worth today (after a modest pull back?). Since these are all public companies, they are all by definition Great SaaS Companies.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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The Identity Crisis Facing Open Source Companies in the Cloud

Tom Tunguz

Open source software marries the decentralized community of the Internet with the ambition to build great things. Databases, application servers, streaming technologies, application deployment, and container management - many modern tools were born open source. But the clouds are rolling in for open source companies (pun intended). Today, open source software faces an identity crisis: what does it mean to be an open source company in the cloud?

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NFT Canon

Andreessen Horowitz

The NFT Canon is a go-to resource for artists and creators, developers, corporations and institutions, communities and other organizations seeking to understand or do more with non-fungible tokens. It’s a curated list of readings and resources on all things NFTs … The post NFT Canon appeared first on Andreessen Horowitz.

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The Beginner’s Guide to Website Images

The Daily Egg

They say a picture is worth a thousand words, which is why several web professionals prioritize including images in a website’s design and content. After all, visual appeal is important. But there’s a catch. Adding too many unoptimized images to your website can slow downloading speeds, which, in turn, can make your site visitors go […]. The post The Beginner’s Guide to Website Images appeared first on The Daily Egg.

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What is Demand Generation?

Neil Patel

Marketing your business can feel like an uphill battle, but it all comes down to making your target audience care about what you’re selling. What’s the best way to do that? Shifting their perspective so they understand not just what you do, but what problem you solve. Help them recognize they need what you offer to create a demand for your products or services.

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Best CRM for Gmail

The Daily Egg

Looking for a customer management tool that integrates into your Gmail inbox? There are lots of CRM options available, but not all of them integrate with the most popular email app on the internet. So, we went on a quest to find the best Gmail CRM tool to help you stay on top of your […]. The post Best CRM for Gmail appeared first on The Daily Egg.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to Run Sponsored App Ad Campaigns

Neil Patel

You created an app. Now you just need to drive traffic to it. As a marketer or app creator, you might not know where to start to drive app downloads. It might not be as hard as you think. You can start gaining traffic through a sponsored app ad campaign. Wondering what a sponsored ad campaign is and how to run one effectively? Let’s cover what you need to do to get started and optimize your chances of success.

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Make your Data Matter by Tracking These 10 Key Business Metrics

Chargify

On average, between 60% and 73% of an enterprise’s data goes unutilized for analytics. Get the most out of your data by tracking these key business metrics. The post Make your Data Matter by Tracking These 10 Key Business Metrics appeared first on Chargify.

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When to Buy and When to Build When It Comes to Your Subscription Analytics

Chart Mogul

Everything you need to consider before you’re ready to make the Build vs Buy decision for your subscription analytics platform. At ChartMogul, we are lucky to talk to many companies in the SaaS space and see the spectrum of challenges each faces at each phase of their growth. Depending on where these companies find themselves along that spectrum, we can find ourselves in conversations with teams that are comparing our Subscription Data Platform against a tool they are planning to build internall

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Totango Leads the Industry in Customer Success According to Trust Radius

Totango

Did you know that about 95% of customers read reviews before making a purchase? Or that 78% of customers who read reviews were satisfied with their purchase? Peer-to-peer product reviews are extremely powerful and have become a vital step in helping consumers evaluate and decide on purchasing a product. At Totango, we know just how important it is for customers to receive not only a high-quality product but one that has been thoroughly vetted by their peers.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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When to Buy and When to Build When It Comes to Your Subscription Analytics

Chart Mogul

Everything you need to consider before you’re ready to make the Build vs Buy decision for your subscription analytics platform. At ChartMogul, we are lucky to talk to many companies in the SaaS space and see the spectrum of challenges each faces at each phase of their growth. Depending on where these companies find themselves along that spectrum, we can find ourselves in conversations with teams that are comparing our Subscription Data Platform against a tool they are planning to build internall

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Easiest Games to Win at Online Casino

SaaS Metrics

Over the past decade, the online gaming industry has grown so far. As this industry started to rise it also has changed the way of gambling entirely. Online casinos and online gaming have provided the easiest way of earning in the modern world. Gambling has become a lot easier with the concept of online casinos. Lately, people used to go to the casinos physically (no matter how far it is from their home) and gamble.

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How SaaSOps Engineers Use SaaS Management Platforms

BetterCloud

If you’ve ever wondered what SaaSOps professionals do, and how they use SaaS management platforms, this post is for you. To help other aspiring SaaSOps professionals , read on for: The role of a SaaSOps engineer. SaaS utopia where a SaaSOps engineer works. A typical work day. How SaaSOps engineers use SaaS management platforms (SMPs). But first, let’s make sure everyone knows how SMPs help enterprise IT.

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MOA gaming 5 most popular types of casino games

SaaS Metrics

There are hundreds of different games in both land-based and online casinos. There are so many of them that beginners sometimes face the question – where to start at all? Most people choose slots simply because they are the most popular type of gambling. However, besides them, there are still a vast number of exciting options. This article will talk about the five types of games that are most popular with casino visitors.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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How Dashboards Enable CXO Decisions

InsightOutData

How the use of business dashboards, data visualization and analytics enhances a CXOs power to make impactful business decisions.

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What is Free Bet, and why is it profitable for bookmakers to use this bonus – 2021 Edition

SaaS Metrics

To attract new players, bookmakers use different marketing tools. One of them is a free bonus or free bet (from the English ‘free bet’ – ‘free bet’). This tool uses it, and how the bookmaker and the player benefit from the free bonus, you will learn from this article. A free bonus is a money that a bookmaker gives out to a player to bet on this amount.

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April 02 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, San Francisco, CA, US Organization: Checkr, Inc. As a Director of Customer Success, you will define and execute on a scalable strategy for driving adoption and growth across the customer base. This includes defining, inspecting and reporting on an operating cadence that enables proactive action. Partner with the executive leadership team to develop and execute account engagement, retention and growth strategies.

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How to Create Evergreen Content Right From the Start

Neil Patel

Evergreen content engages and educates readers for longer without a huge amount of effort. Once you master the art of writing “timeless” content, you can ensure your articles, e-books, and tutorials stay relevant for years to come. Below, I’m going to show you exactly why evergreen content should be part of every marketer’s content strategy, and I’ll explain how to craft your own timeless pieces.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Customer Pulse Survey: What Is It and How Is It Different from Other Surveys such as NPS

SmartKarrot

As they say, ‘Change is the only constant.’ And it is no secret that people’s sentiments change too often, especially when they are a customer. With the rampant competition of brands and the prolificacy of customer experiences being served to the customers on a silver platter, it has become critical to check these changes. Thankfully, there is a survey strategy that addresses this issue, with the name of customer pulse survey.

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Chargebee vs. Recurly: Which one fits your business?

Baremetrics

In this Chargebee vs. Recurly debate, we take a look at the best option for your business. These are some of the most revered apps when it comes to subscription billing platform and recurring payments management. However, you must understand that different companies require different SaaS platforms, and therefore, you must make the right decision when getting your own billing management solution.