Thu.Jul 27, 2023

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Confused about trying to understand SaaS roles? That’s perfectly normal. SaaS companies have many moving parts, and it can be difficult to determine who does what. In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet.

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MetaSlider Review

The Daily Egg

In an ever-growing landscape of sleek, attention-grabbing websites, it’s increasingly difficult to stand out from the crowd. And since eye-catching images, slideshows, The post MetaSlider Review appeared first on The Daily Egg.

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Beware The Arrogant Chief of Staff

SaaStr

So this is a niche post on a niche issue, but I think an important one because I see it creating real problems all the time. The Arrogant Chief of Staff that is empowered to make big decisions, but goes rogue and makes bad ones. Or at least, lacks the life experience and maturity to make good ones. Three recent examples from just the past few weeks: Example #1: CEO of $10B+ Public SaaS Company’s Chief of Staff Never Follows Up A little while back, a CEO of a $10B+ Public SaaS Company tha

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The Paradox of AI and Data Roles: How Automation Will Increase Demand for Data Professionals

Tom Tunguz

AI will automate 25-50% of white collar work including data analysis. Does that will data teams shrink in size? On the contrary, while AI can automate some work, it will also demand much more from data teams. Typical tasks - writing SQL & charting data - will become mostly automated. This ease of use will enable data teams to focus elsewhere : on the sea of demand for data coming from the edges of the company.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Over 600 VCs Already Coming to 2023 SaaStr Annual!

SaaStr

Year after year, VCs show up to SaaStr Annual locked and loaded, term sheets in hands , on the hunt for soon-to-be Unicorns to add to their portfolios. From the Founding Partners, Managing Directors and big name SaaS VCs who grace the stage. to the firms that send over a dozen of their Partners and Associates — everyone who invests in SaaS has a presence at SaaStr Annual.

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Raising Capital in H2 2023: What You Really Need To Know with Creandum Partner Peter Specht

SaaStr

Founders of 2023 ask themselves, “What does it take to raise money right now in this uncertain market environment?” Peter Specht, Partner at Creandum, shares a data-driven perspective and real-time insights into the market of very recent rounds and current VC expectations. Unfortunately, raising money isn’t the same as it used to be. Specht walks you through what has happened in the last 12 months and the best practices for today.

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16 Product Retention Strategies Every Product Manager Implement

User Pilot

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? Then you are in the right place! In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. Let’s get right into it! TL;DR Customer retention is the ability of a company to retain its customers over a specified period of time.

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Dear SaaStr: What Happens To Employees When a Company Gets Acquired?

SaaStr

Dear SaaStr: What Happens To Employees When a Company Gets Acquired? The truth is, it varies, and it’s fair to have anxiety here. Generally speaking in most acquisitions: All engineering and most/all product employees will be retained. Many times, with a retention package. Sales + success individual contributors are retained, but sometimes with short-term goals.

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14 User & Product Adoption Metrics to Track in SaaS

User Pilot

Adoption metrics are essential to measure to aid in making improvements to your product. Without them, you don’t know if anything you do impacts user adoption. But which product adoption metrics should you track? This article will cover the 14 metrics to track to help you increase your customer lifetime value. TL;DR Measuring product adoption helps increase customer lifetime value and informs decisions on what to change in your product adoption strategy and onboarding process.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Money on Autopilot: The Future of AI x Personal Finance

Andreessen Horowitz

Seventy-seven percent of Americans report feeling financially stressed , making consumer personal finance an attractive market for new builders. And yet, the space is home to dozens (if not hundreds) of startups that have helped their users, but haven’t been … The post Money on Autopilot: The Future of AI x Personal Finance appeared first on Andreessen Horowitz.

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Sales Leadership: The Best Leaders are Learners

CloudKettle

There are many things that play into an organization’s overall success. Some are obvious: cultural values, strategy, systems and processes, leadership structure, communication and transparency… the list goes on. But one element of an organization’s strategy that is often undervalued and overlooked is the emphasis and commitment to continued learning.

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A Practical Guide to Implementing Agile Methodologies

Valerian Tech

Introduction In today's fast-paced and dynamic business environment, organizations are increasingly turning to agile methodologies to enhance their software development and project management processes. Agile methodologies offer a flexible and iterative approach that emphasizes collaboration, adaptability, and customer-centricity. In this blog post, we will provide a practical guide to implementing agile methodologies, explaining their key principles, highlighting the advantages they offer, and

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What Is Total Contract Value? 5 Ways to Maximize TCV

CloseSaaS

Want to take your SaaS company to the next level? Track total contract value (TCV). This article will show you how to do it and maximize your efforts.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Making a global impact as an early career software engineer

Zuora

Starting your career is an intense transition. There’s nothing else in life that’s quite like going from expert youth to […] The post Making a global impact as an early career software engineer appeared first on Zuora.

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Top Tech Companies and Startups in Silicon Valley

TurnKey Labs

Silicon Valley, the land of tech dreams and startup wonders, is home to a plethora of cool companies that rock the tech world.

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Bringing Mindfulness and Meditation to Work with Akanksha

Zuora

The topic of our ZEOs mental health isn’t one we shy away from, especially in a time where workplaces are […] The post Bringing Mindfulness and Meditation to Work with Akanksha appeared first on Zuora.

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8 Best Practices For a Smooth New Customer Onboarding Process

Inturact

No matter who you are or where you come from, we recognize that each customer's needs and expectations are unique. That's why we've crafted this concise guide, drawing upon our experiences and putting ourselves in your shoes. We aim to make you feel welcomed and understood as we guide you through the best practices for a smooth and hassle-free onboarding process.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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The Goldilocks rule of consumption pricing models

Zuora

Week 1 – Goldilocks Rules! The chart above shows that the cohort of customers who had 1-25% of their invoiced […] The post The Goldilocks rule of consumption pricing models appeared first on Zuora.

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Together Fund is Extending Its Founder-First Philosophy With Its Second SaaS and AI Fund

Entrepreneur - SaaS

The VC firm on Thursday announced the first close of Together Fund II – its second early stage fund of USD 150 million focused on SaaS and AI startups.

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What Is a Customer Success Meme? Some Things to Keep in Mind While Creating One?

SmartKarrot

Customer success conversations are key for all businesses as they foster healthy customer relationships, drive customer satisfaction, provide valuable insights and uncover revenue opportunities, and facilitate continuous improvement. Prioritizing such conversations helps businesses walk towards long-term success. Considering the importance of these conversations, it is important to make them as impactful and as relevant as possible.