Fri.Apr 14, 2023

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AWS: 2023 Growth May Be Just 6%

SaaStr

cons is closer to 16% growth — Jordan Novet (@jordannovet) April 13, 2023 So Amazon came out with its latest annual shareholder letter and it was even more cautious on AWS growth than I was expected. AWS said they weren’t going to push folks to sign punitivate contracts, or block downgrades, etc. That if customers want to manage their spend more careful, they they should.

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Clouded Judgement 4.14.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! CPI / Fed Update March CPI data came in this week. Headline CPI came in at 5.0% YoY vs consensus of 5.1%. Headline CPI has now fallen for 9 consecutive months. Core CPI came in at 5.6% YoY vs consensus of 5.6%. The Fed minutes from the March meeting were also released.

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The Modern Transactional Stack

Andreessen Horowitz

Transactional databases have long been the most critical component of application design. Why? Because a steadfast database is generally the ultimate enforcement point for correctness in a messy, distributed world. Without them we’d overpay and undercharge. We’d lose riders trying … The post The Modern Transactional Stack appeared first on Andreessen Horowitz.

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EU privacy regulators to create taskforce to investigate ChatGPT

IT World

The European Data Protection Board (EDPB) plans to launch a dedicated task force to investigate ChatGPT after a number of European privacy watchdogs raised concerns about whether the technology is compliant with the EU's General Data Protection Regulation (GDPR). Europe's national privacy regulators said on Thursday that the decision came following discussions about recent enforcement action undertaken by the Italian data protection authority against OpenAI regarding its ChatGPT service.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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12 Best Digital Adoption Platforms for SaaS Companies in 2023

User Pilot

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? Userpilot? Pendo? Appcues? Chameleon? Maybe something completely else? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. However, figuring out which of them satisfies your needs and offers the best value for money is no easy feat.

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How to Build a Solid SaaS Onboarding Strategy: Step-by-Step Guide

User Pilot

Having an effective SaaS onboarding strategy is essential to user success and, by extension, customer retention. If you don’t make your onboarding flow as streamlined as possible, you could struggle to retain customers in the long run. In this article, we’ll go over why you need a SaaS customer onboarding strategy, the key components of a successful customer onboarding process, and how to create your customer onboarding strategy in 10 steps.

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Google Tasks cheat sheet: How to get started

IT World

For tracking to-do activities, from project milestones to simple office errands, a task list manager like Google Tasks is helpful. Tasks lets you set to-do activities (tasks) and be reminded about them through notifications on your PC or phone at days and times you specify. What sets Tasks apart from other to-do apps is that it’s integrated with the apps in Google Workspace, including Gmail, Google Calendar, Google Docs, and more.

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Welcome Surveys for SaaS: Best Practice & Examples

User Pilot

Welcome surveys are a great tool to avoid losing potential customers during onboarding. You see, users are less likely to stick around if they don’t feel heard or understood. Simply imagine you’re at a party, and you meet someone new. You introduce yourself, and they immediately start talking about themselves without asking you any questions.

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Field Notes: Breakout Strategies with Deb Liu (Part 2)

Andreessen Horowitz

This is Field Notes , a new video podcast series by a16z that explores the business models and behaviors that are changing consumer technology. Subscribe to the a16z channel on YouTube so you don’t miss an episode. This is part … The post Field Notes: Breakout Strategies with Deb Liu (Part 2) appeared first on Andreessen Horowitz.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Patch now to address a Windows zero-day

IT World

Microsoft has addressed 97 existing vulnerabilities this April Patch Tuesday, with a further eight previously released patches updated and re-released. There have been reports of a vulnerability ( CVE-2023-28252 ) exploited in the wild, making it a "Patch Now" release. This update cycle affects Windows desktops, Microsoft Office, and Adobe Reader. No updates for Microsoft Exchange this month.

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How to Get 500K Followers & 200 Million views on TikTok with Dr. Robin Kiera

Dubb

Listen to this episode of the Connection Loop podcast with marketing leader, Dr. Robin Kiera, Talks about #sales, #socialselling, #digitalselling, #salesleadership, and #saleseffectiveness Visit dubb.com/cl-podcast for more episodes. The story continues on dubb.com.  Listen to the full podcast here: Listen to this podcast on the platform of your choice here.

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Apple’s new patent hints at powerful video collaboration tools

IT World

FaceTime has never quite lived up to its potential. Not only did it not become a cross-platform application that played nice with others , but by aiming full square at consumer markets, Apple never attracted a business audience to the platform. Even Apple itself uses Cisco’s Webex for business communications. But perhaps things will change, one day.

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Outbound Sales Strategies: The Key to Closing More Deals in 2023

CloseSaaS

Outbound sales involve actively reaching out to potential customers and potentially engaging them in a conversation about your product. Learn 13 outbound sales strategies that will work in 2023.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Why remote work is the opportunity of the century for cities

IT World

Remote work is harming cities, according to a growing consensus. But that consensus is wrong. As a future-of-work editorialist, part of my job is to listen to and consider the many complaints that attend large-scale changes in how we work and live. I’ve noticed that two of the biggest complaints about the impact of remote work on cities appear to be mutually exclusive.

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Everything You Need to Know About Employee monitoring software

SaaS Metrics

If you haven’t heard of the term employee monitoring, we might want to ask where you have been, but you are probably reading this posting because you have heard about it and are probably considering it for your organization. Employee monitoring software has become imperative in the world of remote work to. Read more The post Everything You Need to Know About Employee monitoring software first appeared on SaaS Metrics.

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The four levels of customer success and product alignment maturity

ChurnZero

Alignment between Customer Success (CS) and product teams isn’t something that just happens—it takes work. The teams must have a shared understanding of customer needs, the company’s vision, and each other’s roles in fulfilling both. Without mutual respect and commitment, the collaboration between the two functions falls apart. Despite differences in working styles and focuses, Customer Success and product need each other to succeed.

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Why ABM for B2B SaaS is an essential growth strategy

Kalungi

In the world of B2B SaaS, there's no question that growth is a top priority for most companies. After all, without growth, a company can't survive and thrive in today's competitive landscape.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Apr 14 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: London Area, United Kingdom (Hybrid) Organization: ContractPodAi As a Customer Success Manager, you’ll establish the strategy framework, guidance, and oversight for how ContractPodAi collaborates with its clients. This entails managing staffing, strategy, and work quality in compliance with the processes, regulations, and procedures established by CPAI.

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Top 10 Mistakes Founders Make with Series A with Black Mangroves, Square Peg, Vertex, and GGV (Pod 651 + Video)

SaaStr

Many startups crash and burn when they hit the Series A crunch — that do-or-die time where many seem to lose their footing even if they’ve been successful up to that point. If you’re standing at the precipice of Series A, it takes more than having a great idea or being an awesome founder to make it. At SaaStr’s APAC 2023, Vertex Ventures General Partner Carmen Yuen, GGV Capital Managing Partner Jenny Lee, Square Peg Capital Partner Piruze Sabuncu, and moderator Arnaud Bonzom (Co-Founder and Ma

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6 things to keep in mind to successfully scale your teams and business!

SmartKarrot

When it comes to scaling your business, it’s no secret that the process can be a daunting one, filled with challenges and frustrations. But fear not, ambitious managers! We’ve compiled a list of six things to keep in mind when attempting to scale your teams and business, all while sprinkling in a bit of humor to keep you entertained. With a focus on cost reduction, quality enhancement, and process improvements, this blog post will have you feeling like a scaling superstar in no time.

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8 Things That Managers Need Help With: Today!

SmartKarrot

As a manager, it can be challenging to juggle multiple responsibilities and lead a team effectively. Whether you’re managing a remote team, navigating digital transformation, or resolving conflicts, it’s important to have the skills and knowledge to tackle these challenges head-on. In this article, we’ll explore the top eight things that managers need help with today, and provide some practical tips and quotes to help you become a more effective leader. 1.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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6 things to keep in mind to successfully scale your teams and business!

SmartKarrot

When it comes to scaling your business, it’s no secret that the process can be a daunting one, filled with challenges and frustrations. But fear not, ambitious managers! We’ve compiled a list of six things to keep in mind when attempting to scale your teams and business, all while sprinkling in a bit of humor to keep you entertained. With a focus on cost reduction, quality enhancement, and process improvements, this blog post will have you feeling like a scaling superstar in no time.

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