SaaStr

FEBRUARY 24, 2021

On lead poor vs lead rich sales environments … And how to get more revenue per lead pic.twitter.com/DpWU1RjdMV. — Jason BeKind Lemkin (@jasonlk) May 2, 2018. So last month, two companies I’ve invested in: both crossed $5m in ARR. both also grew at the exact same rate last month MoM. both also basically have the same ACV (~$50k). both have about the same number of folks on the sales and marketing teams, respectively. both have a somewhat complex sale. one difference: one had 30

Sales Hiring 235

Sales Hiring Sales Revenue Enterprise 235

The Daily Egg

FEBRUARY 24, 2021

The biggest problem many project managers—especially inexperienced ones—face is lack of clear goals and a lack of clear communication about who is responsible for what. Poor communication also causes ineffective results and unclear ideas about the project’s deliverables. This guide will clarify the steps in project management (PM) and make sure PM best practices are […].

Management 284

Management Communication 284

SaaStr

FEBRUARY 24, 2021

Upwork is one of those products and marketplaces many of us use all the time — including Team SaaStr — but we don’t often see discussing that much as a public SaaS / Cloud company. But it should be. Upwork’s now worth $6B and $400m+ in ARR growing a healthy 24% Year-over-Year, and has gotten a solid Covid boost, if perhaps not quite the boost of some other Cloud leaders.

Marketplace as a Service 258

Marketplace as a Service SMB Cloud Enterprise 258

Neil Patel

FEBRUARY 24, 2021

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. SiteGround is one of the most popular web hosting providers out there. Over two million website users trust SiteGround for their hosting needs. . They offer a wide range of hosting options, plans at different price points, and phenomenal customer support.

Technical Review 133

Technical Review Systems Review Scale Cloud 133

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Payments

Andreessen Horowitz

FEBRUARY 24, 2021

Ethereum has proven itself to be an extremely popular computing platform, with both developer and user demand growing dramatically. Since May of 2020, the capacity used per block (a strong proxy for demand) has stabilized near 98% , meaning the … The post Investing in Optimism appeared first on Andreessen Horowitz.

Investment 121

Investment Development Blockchain 121

Sales Hacker

FEBRUARY 24, 2021

Businesses play an essential role in shaping the world around us, and this happens through the collaborative efforts of executives and the workforce. Collaboration results in the development of products and services that make life easy for the people, driving the market, and indirectly leading to economic growth. While the workforce is directly engaged in company operations, executives make important decisions to ensure all goes well.

Underperforming Technical Team 88

Underperforming Technical Team Scale Finance Market Research 88

Andreessen Horowitz

FEBRUARY 24, 2021

In just the last couple years, ransomware has grown into a multibillion dollar industry. It has evolved from taking systems and servers hostage to stealing data, and … The post a16z Podcast: All About Ransomware appeared first on Andreessen Horowitz.

Data 70

Data 70

OpenView Labs

FEBRUARY 24, 2021

It might seem surprising for someone with a background in sales engineering who is also the author of the bestseller Just F*ing Demo!: Tactics for Leading Kickass Product Demos to be a passionate advocate for product-led growth , but Rob Falcone definitely is. In his role as Senior Director of Sales Engineering and Strategy at knowledge base software company Guru , Rob constantly looks for ways to enhance Guru’s product-led customer journey with the most valuable components of a traditiona

Scale 56

Scale Technical Support Consulting Engineering 56

OPEXEngine

FEBRUARY 24, 2021

As non-GAAP measures, they might be based on variables other companies don’t share, but they can be made more accurate, says SaaStr head Jason Lemkin. If your monthly recurring revenue (MRR) numbers don’t add up to your annual recurring revenue (ARR) when you extend them out for a year, you’re misreporting the financial health of your recurring-revenue startup, says Jason Lemkin, head of SaaS resource organization SaaStr.

SaaS Payments 52

SaaS Payments Metrics Payment Features SaaS 52

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

ITPro

FEBRUARY 24, 2021

Cloud security challenges and how to overcome them

Cloud 52

Cloud 52

Intercom, Inc.

FEBRUARY 24, 2021

Today, businesses are having more conversations with customers than ever before, thanks to the rise of business messengers. And it’s certainly easier than ever for a customer to start a conversation and get support. So businesses should know more about their customers than ever before, right? They should be able to use all this extra information to offer a more personal, tailored customer experience and effective support, surely?

Operational efficiency. 243

Operational efficiency. Software Review Machine Learning Artificial Intelligence 243

SmartKarrot

FEBRUARY 24, 2021

Role: VP, Customer Success Location: New York, NY, US Organization: Spring Health As a VP of Customer Success, you will work alongside the CRO in formulating and executing on the high-level customer success strategy and plan required to ensure that the team exceeds its KPIs and the company exceeds its goals. Oversee a high-performing Partnership Success organization.

Development Team Review 10

Development Team Review Customer Success Technical Review Outsourced Development 10

SaaStr

FEBRUARY 24, 2021

There’s a common bit of advice we entrepreneurs and execs always get: worry less about the competition, and more just about growing your own business. It’s good, sound advice. But man — it’s hard advice to follow. Between your competitors’ 100 tweets a day about how Everyone In the World Loves Them, their $50m in venture financing last week, their We Rule the World press releases (that no one reads but you) … competition is all around you.

Venture Capital 141

Venture Capital Acquisition Finance Enterprise 141

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

SmartKarrot

FEBRUARY 24, 2021

“I am unsure if this product will help me.”. This is a response many sales professionals receive while trying to convert a customer over. Sometimes the customer’s needs may not fit the company offerings. This means the attempts to close the deal may not be in the right direction if the target is not set rightly. This is where customer fit comes into the picture.

Technical Review 10

Technical Review Customer Success Systems Review Onboarding 10

Totango

FEBRUARY 24, 2021

Customer success tools can help you increase your revenue by promoting client satisfaction and retention. To get the results you want, it’s important to invest some time in selecting the right software. Here are six essential features to look when selecting customer success tools. 1. Easy Integration. Customer success tools don’t work in isolation.

Customer Success 71

Customer Success Software Review Onboarding Scaling 71

BetterCloud

FEBRUARY 24, 2021

In recent articles on SaaS management, we discuss why you need it and how a SaaS management platform (SMP) helps to discover, manage, and secure the SaaS environment. So we move onto the next important topic: How do SMPs save organizations like yours time and money? Here we discuss what’s behind the 2021 imperatives to use resources better and how SMPs fulfill them by delivering time and money savings.

Management 52

Management SaaS Outsourced Development compliance 52

Neil Patel

FEBRUARY 24, 2021

While the terms B2B (business-to-business) and B2C (business-to-consumer) marketing may sound similar, they differ vastly in practice, especially when it comes to paid social media. Areas like content, objectives, best practices, and which platforms to use can impact the most effective strategies in paid social media. This chart outlines a few of the main differences.

Social Media 134

Social Media B2C B2B Benchmarks 134

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

Neil Patel

FEBRUARY 24, 2021

967225_15ExamplesofSuccessfulBannerAdvertising_021621. Banner advertising is everywhere. So prolific on so many pages of the internet you probably visit regularly, you may hardly notice them. Which is kind of the point. Banner ads are a type of paid ad designed to sit seamlessly on the top, sides, or bottom of a website. In many cases, they fit so well they look right at home.

Advertising 126

Advertising Branding Pricing Engagement 126