Sujan Patel
OCTOBER 1, 2020
Building a SaaS product is pretty easy. Have an idea, flesh it out, pay a developer to build it, launch. Building a SaaS product that customers actually want to use is a lot more difficult. Feedback is a major part of the puzzle. Usually, you’ve done some sort of customer feedback analysis to get to […]. The post 3 Easy Ways to Incorporate Customer Feedback appeared first on Sujan Patel.
Predictable Revenue
OCTOBER 1, 2020
Deep dive into the mistake that turned into a business model that gets George McGehrin's clients to pay him to market to them, and building a model that is recession-proof. The post How George McGehrin gets his clients to pay HIM to market to them appeared first on Predictable Revenue.
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SaaStr
OCTOBER 1, 2020
Q: In SaaS B2B, how do you handle the situation where an enterprise customer wants to buy an unlimited use, site license? This can seem like a tough one in the early-ish days. A BigCo wants to write you a six-figure check, for a site-license. Sounds great in the early days. Then, in Year 2, you see it was a so-so deal as the usage exceeds expectations.
Intercom, Inc.
OCTOBER 1, 2020
On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. We discuss how we’ve approached it historically at Intercom and how this process has evolved with us to make room for a wider audience. If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together
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SaaStr
OCTOBER 1, 2020
It’s Q4 now … how are you doing on year-end stuff? Did you do all the performance reviews, I mean for real? I know you didn’t. At least, not for real. Did you get your routine salary adjustments done? I hope so. But I doubt you did this yet. Did you remember to really thank the folks on the team that just killed it this year? Of course you did.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Neil Patel
OCTOBER 1, 2020
A visitor hits your website and wants to talk to you. What does that person start searching for? Your Contact Us page. It’s a page on your site that pushes visitors from browser to buyer. Contact Us pages are among the most underutilized and misunderstood resources on the web today. Some companies don’t use them at all, and those that do have them often push these critical pages to the back burner during website revision projects.
Andreessen Horowitz
OCTOBER 1, 2020
Millennials and Gen Z have been hard-hit by the one-two punch of the 2008 and 2020 financial crises. That experience has radically shaped their approach to finances and their mindset around credit and debt. This episode explores how fintech founders … The post a16z Podcast: Fintech for Gen Z and Millennials appeared first on Andreessen Horowitz.
Zuora
OCTOBER 1, 2020
Hola from Zuora’s Latinx Employee Resource Group aka “Zuora Familia!” It’s Latinx & Hispanic Heritage Month, a celebration of people […]. The post Celebrating Latinx & Hispanic Heritage Month with Familia! appeared first on Zuora.
Andreessen Horowitz
OCTOBER 1, 2020
The human brain is endlessly fascinating and mysterious, but the majority of brain research to date has focused on neurons and their functions. While the other types of brain cells, such as astrocytes and glia, are starting to get their. … The post Journal Club: Modeling Mysterious Brain Structures appeared first on Andreessen Horowitz.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Baremetrics
OCTOBER 1, 2020
Pricing is one of the most heavily debated topics in the SaaS world. Not just how much to charge, but what pricing model to go with. Do you charge per user? A flat rate? Some kind of oddly complex credit system? In the early days of selling software (and transitioning into SaaS), per user pricing was pretty standard. But over time, companies started to realize that charging per user doesn’t always make sense for SaaS, and it could even limit your growth.
OpenView Labs
OCTOBER 1, 2020
For a product-led startup , customer feedback is critical to developing your platform, finding your product-market fit and educating your investors. Before a dedicated sales motion is in place or absent personalized onboarding calls, there are few opportunities to hear users tell you what they like and don’t like. As your customer base grows, creating a successful feedback process is essential to ensure all teams align with the feedback and how it’s used.
Totango
OCTOBER 1, 2020
Dynamic customer engagement is key to building strong relationships with your customers. Customer engagement connects your customers with your company, through both personal and digital communications. By maximizing this communication , you can strengthen your customer relationship and increase customer loyalty. Executing the right type of customer engagement for the right type of customer means you can demonstrate value quickly and promote lasting growth that benefits both your customer and you
Nimble - Sales
OCTOBER 1, 2020
For eight years in a row, G2 Crowd reviewers have chosen nimble as their fan-favorite simple, smart CRM for Office 365 and G Suite! We’re happy to announce that we’ve been named one of the Top Five Sales Intelligence Software Tools for Small Business and an overall CRM Industry Leader by G2 Crowd, the world’s […]. The post Nimble Crowned CRM Industry Leader & Top Sales Intelligence Tool for Small Business Teams on G2 Crowd appeared first on Nimble Blog.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
CloseSaaS
OCTOBER 1, 2020
Excuses suck. Nobody wants them. If you’re not holding up your end of the bargain, your manager/founder/CEO doesn’t want to hear you blaming something or someone other than yourself.
Nimble - Sales
OCTOBER 1, 2020
Are you interested in generating more sales for your eCommerce business? It sounds counterintuitive but the most cost-effective way to do this is to focus on the segment who have abandoned their cart. These are the people who are just about to buy but just need that extra push. These customers have the intent of […]. The post 4 Abandoned Cart Email Strategies to Improve Conversions appeared first on Nimble Blog.
Hull
OCTOBER 1, 2020
Today, we released the latest version of our Intercom Connector, which includes several significant upgrades in key areas. Here are the highlights: Added support for Intercom Companies. As you may know, the previous version of the Intercom Connector supported the synchronization of Intercom Users to Hull Users. The new version brings full bi-directional integration with Intercom Companies as well.
Zuora
OCTOBER 1, 2020
Every week, we bring you the top stories and analyses from the global Subscription Economy. ‘A good job of retaining’: Publishers […]. The post Subscription Economy News: Week of 09/28/20 appeared first on Zuora.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Hull
OCTOBER 1, 2020
Today, we released the latest version of our Intercom Connector, which includes several significant upgrades in key areas. Here are the highlights: Added support for Intercom Companies. As you may know, the previous version of the Intercom Connector supported the synchronization of Intercom Users to Hull Users. The new version brings full bi-directional integration with Intercom Companies as well.
Sales Hacker
OCTOBER 1, 2020
The post Designing the Ultimate 2021 Virtual Sales Kickoff appeared first on Sales Hacker.
SaaStr
OCTOBER 1, 2020
SaaStr speaker favorite Dave Kellogg recently shared with us his thoughts on why churn is dead, and what’s driving many companies to turn to net dollar retention. In today’s B2B world, one thing so many companies struggle with time and time again is understanding how to grow their SaaS business — for real. Why is this? Understanding a SaaS Business: The usual suspects for confusion include….
Sales Hacker
OCTOBER 1, 2020
The post Avoiding “Death after Demo”: How to Run Top-Notch Disco/Demo Calls appeared first on Sales Hacker.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
User Pilot
OCTOBER 1, 2020
Everybody hates product tours. Show me one person that genuinely enjoys doing product tours and I will PayPal you $10 straight away. Why? Product tours take the worst evil out of school and pack it in UI form. We all know what’s wrong about school: forcing kids to learn things they can’t apply instantly in real life, things that are either too obvious for some (hence: patronizing) or too difficult for others (hence: overwhelming).
Sales Hacker
OCTOBER 1, 2020
Webinars are one of the most lucrative sales and marketing strategies there is. In fact, they’re especially effective with high-ticket B2B sales. Teaching your audience something useful creates authority and trust , and if you’re willing to give upfront value by teaching something practical, the rewards can be massive for you. Even hosts running their first-ever webinar have generated over $2,100 in sales for a 1-hour webinar.
User Pilot
OCTOBER 1, 2020
Natália Kimli?ková , a product marketer at Kontentino , a social media management tool for collaboration, content approval and scheduling, came to Userpilot with a few main goals in mind – increase product adoption, boosting new feature adoption, communicating new feature releases in-app and creating their very first user onboarding. What she didn’t see coming though is the impact installing Userpilot would have on…how sticky Kontentino was.
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