Wed.Jan 04, 2023

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Dear SaaStr: What Do You Do With Churned Customers?

SaaStr

Dear SaaStr: What Do You Do With Churned Customers? You put them into a Get Them Back bucket and re-market to them with a dedicated program. And you have sales especially follow-up twice. Once in about 90 days, to see if they might want to come back — importantly. at no cost to them. And then again in about 8-9 months. A good time to steal before a renewal!

Churn 278
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Effortless Enablement: Maximizing Sales Content Impact for Sellers

Sales Hacker

Are you struggling to effectively use all of the enablement content at your disposal? Do you feel like you have a hodgepodge of resources and don’t know when and how to deploy them? In this masterclass, we’ll discuss how the best sales reps employ enablement content to move deals forward and accelerate pipeline. We’ll share real-life examples of how the fastest growing companies manage sales enablement assets, so you’ll come away with practical tips and techniques that you can put in

Sales 98
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The Startup M&A Market Fell 94% Year over Year - But One Segment is Thriving

Tom Tunguz

The US startup M&A market in Q4 2022 was one of the quietest in the last 20 years. It rivals the dotcom bust & Global Financial Crisis for its paucity. In percentage terms, last quarter dropped the most since 2000, falling 94% year-over-year. US venture-backed M&A fell from $34.6b in Q4 2021 to a paltry $2.1b in Q4 2022. The total quantity of acquisitions demonstrated greater resilience shrinking by 56%, while the median acquisition value tumbled from $81m to $22m (-72%).

Startup 327
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5 Interesting Learnings from Okta at $2 Billion in ARR

SaaStr

So Okta is one of the leaders in SaaS that has always just kept growing. They had a bit of dip in growth as they worked to integrate the mega-acquisition of Auth0 — but then went right back to growth. Even now, even in times of tighter scrutiny of budgets. Okta is now crossing $2B in ARR, growing a stunning 37%. 5 Interesting Learnings: #1. 122% NRR — Basically The Same as 123% at $1B ARR.

Scale 317
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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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ZenBusiness vs. LegalZoom

The Daily Egg

When you’re starting a business, ZenBusiness and LegalZoom can help you stay compliant. Both platforms have resources to protect your business and. The post ZenBusiness vs. LegalZoom appeared first on The Daily Egg.

Business 310

More Trending

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Basecamp Alternatives

The Daily Egg

Project management tools became popular among multiple international organizations and businesses long before COVID-19. The need for more sophisticated project management software. The post Basecamp Alternatives appeared first on The Daily Egg.

Software 182
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CRO Confidential: What’s Changed for Hiring a VP of Sales in 2023 with Founders Fund Partner Sam Blond and Stage 2 Capital LP and Former Lattice CRO Dini Mehta (Pod 622 + Video)

SaaStr

It may seem counterintuitive to seek out a sales leadership hire during this time of slowed hiring, but it’s the number one topic that many founders talk about and many SDRs, AEs, and sales managers ask about. . Founders may ask, “how do I find the right sales leadership hire?” While someone in sales may ask, “how do I become a CRO someday?”. In today’s episode of CRO Confidential, Sam Blond, Partner at Founders Fund, discusses these very questions with the previous CRO of Lattice, Dini Mehta. .

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The #1 priority for a VP Sales that most people get wrong (hiring)

Predictable Revenue

Daniele Di Nunzio joins Collin Stewart on this episode of the Predictable Revenue podcast to discuss how to hire SDRs and AEs and what to look for in your first sales hire. The post The #1 priority for a VP Sales that most people get wrong (hiring) appeared first on Predictable Revenue.

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6 Ways AI Can Support Your Content Creation

Buffer Resources

Have you ever tried a Google search that just wasn’t giving you the answers you were seeking? Have you ever wished Siri was just a little more powerful than a voice assistant you ask about the weather? Meet ChatGPT. Launched by OpenAI in November of 2022, ChatGPT is an artificial intelligence-powered chatbot that you can ask pretty much anything.

AI Search 145
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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Meta hit with $413 million fine in EU for breaking GDPR rules

IT World

The Irish Data Protection Commission announced Wednesday that it would fine Meta Ireland a total of $413 million for breaches of the EU’s GDPR (General Data Protection Regulation) related to the company’s handling of personal information on Facebook and Instagram. Under the GDPR, companies looking to process users’ personal information must do so under one of six identified legal bases, which include the consent of the user, necessity to the performance of a contract, and necessity to comply wit

Data 99
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Get to the C-Suite Faster: How to Navigate Unpredictable Sales Cycles in 2023

Sales Hacker

Between the multiple stakeholders, differing needs and opinions, endless calendar blocks, and trying to get a deal across a finish line that’s anything but straightforward… Today’s buying cycle has sellers like: Brooke Freedman, Katie Miles, and Ted McKenna join us to share the most successful strategies they’ve found for navigating complex buying cycles in 2023.

Sales 94
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Expert’s Guide to Migrating to GA4

Neil Patel

Is your business ready to migrate to Google Analytics 4? Google has announced it is sunsetting Universal Analytics in June 2023, so you don’t have long before you need to make the move. Look, I get it. Change is difficult, and you probably don’t want to switch to the new platform. Most of the marketers I know worry about data collection and don’t want to spend time getting to grips with the layout of GA4, but change is inevitable, and it’s better to do it sooner rather than later.

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The best remote tech jobs for 2023

IT World

Remote work is reshaping industries, allowing for greater employee work-life balance and flexibility while also enabling companies to consider a geographically borderless pool of talent. The "Computer & IT" category was the top career category for fully remote jobs in 2022, with fully remote listings growing 24% year-over-year, according to job search site FlexJobs.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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What to Do When Customers Ask for a Discount

CloseSaaS

Everybody wants a deal. While giving 10 or 20% off might not seem like a big deal, discounts can kill your company.

B2B 52
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Apple contributes MagSafe to Qi2 standard — why it matters

IT World

Apple is serious about sustainability, which is important if you want billions of smartphone users to move to wireless charging. That likely explains why it has put its MagSafe tech forward as a standard for use by others via the Wireless Power Consortium (WPC). Apple’s MagSafe is all aboard the Qi2. Wireless chargers use more energy ( up to 39% more ) than wired chargers to pump power into phones.

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What is a Sales Dialer? 11 Best Sales Dialers to Improve Your Sales Calls

CloseSaaS

A sales dialer can save your team enormous amounts of time, while helping your team boost conversion rates + minimize human error.

Sales 52
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How to Conduct Form Analysis With Web Analytics Tools

Full Session

Form analysis is critical for ensuring your website forms work as intended. You need to understand which form elements cause users problems and prevent them from completing the desired action. Pinpointing reasons behind these issues can help you improve your website, web app, or landing page forms and boost your conversion rates. To assess what happens during users’ sessions and how customers interact with your website forms, you need to use user behavior tools to monitor their actions.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Build Email Templates

Dubb

Have you been wondering how to build email templates to make your sales and marketing work much easier? If so, you have definitely come to the right place. In this recap from a Dubb Support video, we are going to discuss how you can build fantastic email templates with Dubb. Whether you are creating. The post How to Build Email Templates appeared first on Dubb Blog.

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The best Android apps for team collaboration

IT World

Working together sure isn't what it used to be. These days, you don't have to be in the same conference room — or, heck, even time zone — to work side by side with co-workers. Thanks to the variety of top-notch collaboration tools for our ever-connected devices, you can edit, organize, and communicate with anyone as if you were sitting right next to them, no matter where your corporeal form resides.

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Jan 04 – Customer Success JobsJan 04 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Slync.io As a Director of Customer Success, you will plan, lead, organize and control multiple project initiatives in accordance with the approved scope and schedule. Engage Sales, Solutions, and Product/Engineering to validate new business scope as it pertains to customer contract documents, technical specifications, and data analytics to ensure correct technologies are selected to support customer requirements.

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2023 Agenda: Max (and adapt) the Power of NPS for Your Customer Success (CS) Strategy

SmartKarrot

Net promoter score (NPS) is one of those must-have metrics for customer experience. It shows the loyalty a customer feels for an organisation and how many customers think this way. In addition, a positive NPS is always a good indicator of organisational health –your business is growing, there is enough market goodwill, and retention rates are sufficiently high.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.