Tue.May 24, 2022

Why You Need More than CRM Features for Customer Success


Customer relationship management software is great for sales, but it isn’t a substitute for a customer success platform. In this blog, we’ll talk about why CRM features alone aren’t sufficient for an effective CS strategy.

Microsoft Power BI Vs. Tableau

The Daily Egg

Microsoft Power BI and Tableau are two of the most popular and robust business intelligence tools on the market today. Both are. The post Microsoft Power BI Vs. Tableau appeared first on The Daily Egg. Business Intelligence


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How to Excel at Product-Led Growth

Predictable Revenue

Joel Smith and Vanessa Roberts, coaches from SaaS Academy, joined the Predictable Revenue podcast to discuss how to excel at product-led growth. The post How to Excel at Product-Led Growth appeared first on Predictable Revenue. Blog Outbound Sales Development Podcast Show Notes

We All Made Some Bad Hires During The ‘20-‘21 Boom


The truth is, it’s not just VCs that lowered their standards in the boom of ‘20-‘21. So did startups. Many mediocre hires were made to fill slots, reference checks not made, etc. If there really is a slowdown (and I’m not sure will be in SaaS), folks will have to work harder.

PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

HubSpot Vs. Salesforce

The Daily Egg

HubSpot and Salesforce are two of the most popular CRM software tools on the market today. Both offer a full suite of. The post HubSpot Vs. Salesforce appeared first on The Daily Egg.

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How to Think Like a Revenue Ecologist

Sales Hacker

Revenue leaders: Are you thinking like an ecologist? Quick refresher: an ecologist studies how wildlife interacts with their environment. powered by Sounder.

PDF to Excel conversion: Your ultimate guide to the best tools

IT World

In an ideal world, the data we need to analyze would be available in ready-to-use format. In the world we live in, though, a lot of valuable data is locked inside Portable Document Format (PDF) documents. How to extract that data from PDFs into an Excel spreadsheet?

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Espionage Tactics That Help You Sell with Jeremy Hurewitz

Sales Hacker

In this episode, we’ve got Jeremy Hurewitz with us. Jeremy Hurewitz is the founder of Challenger Hill Consulting , where he is using his years of International experience to gain a new outlook on leveraging clients.

Talking Burn: Appearance on the Metric Stack Podcast on Cash Conversion Score and Related Metrics


I have to say it was a combination of luck and foresight that I started talking with Allan Wille and Lauren Thibodeau about capital efficiency as a potential topic for their Metric Stack podcast many months ago.

Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

The Guide to ASC 606/IFRS 15 Compliance for SaaS and Software Companies - A 2022 Refresher

Sage Intacct

ASC 606/IFRS 15, Revenue from Contracts with Customers, was the new revenue recognition standard issued by The Financial Accounting Standards Board (FASB).

Investing in Flowcarbon

Andreessen Horowitz

When I was 22, I spent several months working in the field in South Africa. I was there as a part of a research project funded by the National Science Foundation, whose aim was to better understand the role of … The post Investing in Flowcarbon appeared first on Andreessen Horowitz.

How You Can Use Ubersuggest to Find Out What Your Competitors Are Doing and Beat Them

Neil Patel

Did you know that 90 percent of Fortune 500 Companies use competitive intelligence to gain an advantage over their competition? Competitive intelligence is the ethical collection and analysis of your competitors’ information, best practices, and overall organization.

Building Trust and Assessing Integrity as You Interview

Andreessen Horowitz

Establishing trustworthiness early is a fundamental part of the interview process. Nothing else matters if you don’t think you can trust someone. Hopefully, you’ll build trust by way of multiple interviews, references, working sessions, etc. —

Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

2022 Startup Market Conditions Survey

Tomasz Tunguz

Today, I’m kicking off the 2022 Startup Market Conditions Survey to assess how startups are feeling about the market given all the volatility. If you’re interested to participate, click here. The survey has 16 questions. I’m looking to understand how startups are feeling about their financial outlook, fundraising, new employee hiring, and strategic options (sale, inside rounds, venture debt). I’ll close the survey in a week and publish the results shortly thereafter.

Building Trust and Assessing Integrity as You Interview

Andreessen Horowitz

Establishing trustworthiness early is a fundamental part of the interview process. Nothing else matters if you don’t think you can trust someone. Hopefully, you’ll build trust by way of multiple interviews, references, working sessions, etc. —

10 Things Customer Success Leaders Can Do to Support and Empower Working Parents in Their Teams?


For years, it has been an unspoken yet accepted fact that the tech world is not kind to women, especially if they are mothers.

Workers planning 'bleisure' trips this summer spur travel demand

IT World

Travelers who plan to work at least part of the time while on summer vacation this year are creating increased travel demand, according to a new study by business consultancy Deloitte. The report examined travelers’ behaviors and preferences, and showed travel concerns over COVID-19 have waned.

The Payfac eBook

There’s plenty of talk out there regarding payfacs and how they fit in to the landscape of software-led payments. But the info can be a lot to sort through. This guide gives you the nuts and bolts of what being a payfac really means, all in one place.

How Chargify & SaaSOptics Help You Manage a Flexible GTM Strategy


The SaaS market is no longer split between product-led and sales-led strategies. Today buyers want options; they want to pay for services in the way. The post How Chargify & SaaSOptics Help You Manage a Flexible GTM Strategy appeared first on Chargify.

Adobe tightens Microsoft integration for document management, validation

IT World

Adobe is bringing broader integration of its document management, tracking and validation services into Microsoft’s product ecosystem, including tighter connections to Teams and the Purview information protection framework.

The 15 Best A/B Testing Tools That Are Guaranteed to Boost Your Conversion Rates

Neil Patel

What is your website’s conversion rate? What about your paid ads, forms, and landing pages? No matter your conversion rate, there’s a good chance it could be better. That’s because user preferences change over time.

The 5 best SMB storage clouds

IT World

I want to talk to you today about clouds. But I'm not here to talk about hyper-scale, public clouds such as Amazon Web Services (AWS), Azure, or Google Cloud. They're great, but for many, they're overkill.

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Your Guide to Embedded Payments

Right now, the embedded payments conversation can be downright confusing, Filled with terms like payfac, merchant of record, embedded payments, software-led payments––and that's just to name a few––we're here to break it all down to its essentials, and tell you what you really need to understand.

The Three Pillars of Salesforce Security


We live in a world where data breaches are not a question of if, but a question of when. Data breaches are on the rise for the third consecutive year, and all the signs point to a continuation of this trend in 2022/2023. With this in mind, a primary goal for any Salesforce implementor is […].

Apple is building a transformative platform for AR

IT World

Apple has shared some details concerning accessibility features it is working on, dropping some pretty big hints at how it sees augmented everyday reality. Will we see more on this at WWDC 2022 , and how will it be applied ? Making life accessible, making reality data.

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Customer Success leader spotlight: Mary Poppen, involve.ai


Welcome back to our Customer Success leader spotlight series, where we get candid with the leaders behind today’s most customer-centric organizations about their career stories, takes on the industry, and lessons learned along the way. . Get to know involve.ai

Software QA workers at Activision vote to unionize

IT World

Workers at a subsidiary of Activision Blizzard voted to unionize on Monday, establishing the first union at a large US video game publisher.

P-DEI: Product Design that Encourages Inclusivity

Speaker: Dan Jenkins - Human Factors & Research Lead – DCA Design International

In this webinar, product design researcher Daniel Jenkins will teach you what it means to intentionally design a product that can be used by each and every user.

Aligning Your Front & Back Office Around Your GTM Strategy


Your GTM strategy can make or break your SaaS company—it’s how you introduce yourself to customers, penetrate the market, and ultimately sell your SaaS. While. The post Aligning Your Front & Back Office Around Your GTM Strategy appeared first on Chargify.

Don’t miss out on mentorship opportunities: Broadening our definition of mentorship

Inside Intercom

Mentorship can play a key part in any career, no matter what stage. Whether you’re an individual contributor, manager, or director, you can leverage your own skills – and those around you – to influence growth across your team, org, and company. Broadening the definition of mentorship.

Top 7 Questions to Drive Customer Health.


If you could ask a question to your customers, what would that be? Tip: ask a question that drives your customer’s health! Yes, driving customer health is not an easy task.

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