Totango

MAY 24, 2022

Customer relationship management software is great for sales, but it isn’t a substitute for a customer success platform. In this blog, we’ll talk about why CRM features alone aren’t sufficient for an effective CS strategy. First, we’ll take a look at what a CRM is and what benefits its functionality delivers. Then, we’ll distinguish what CRM software does from what a CS platform does, highlighting why a CRM tool alone isn’t enough to perform CS functions and how you can benefit from coupling you

Customer Success 89

Customer Success Forecasting Retention Data Analysis 89

The Daily Egg

MAY 24, 2022

Microsoft Power BI and Tableau are two of the most popular and robust business intelligence tools on the market today. Both are. The post Microsoft Power BI Vs. Tableau appeared first on The Daily Egg.

Business 294

Business Marketing 294

Predictable Revenue

MAY 24, 2022

Joel Smith and Vanessa Roberts, coaches from SaaS Academy, joined the Predictable Revenue podcast to discuss how to excel at product-led growth. The post How to Excel at Product-Led Growth appeared first on Predictable Revenue.

Revenue 264

Revenue SaaS Development Sales 264

The Daily Egg

MAY 24, 2022

HubSpot and Salesforce are two of the most popular CRM software tools on the market today. Both offer a full suite of. The post HubSpot Vs. Salesforce appeared first on The Daily Egg.

Software 284

Software Marketing 284

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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

SaaStr

MAY 24, 2022

The truth is, it’s not just VCs that lowered their standards in the boom of ‘20-‘21. So did startups. Many mediocre hires were made to fill slots, reference checks not made, etc. If there really is a slowdown (and I’m not sure will be in SaaS), folks will have to work harder. — Jason BeKind Lemkin #???????????? (@jasonlk) May 23, 2022. So I’m not yet convinced times are really tougher for SaaS companies.

Sales Hiring 264

Sales Hiring Sales Recruiting Interviewing Startup 264

SaaStr

MAY 24, 2022

Just a note to the 2,500+ coming to SaaStr Europa on June 7-8 in Barcelona: our health & safety rules have not changed — even with the new, more permissive changes to travel to Europe this week. We understand many events in Europe (and to a lesser extent, the U.S.) no longer have any health & safety standards for events, but we’re sticking with having the highest practical standards for our now primarily outdoor and open-air events.

Travel 224

Travel 224

IT World

MAY 24, 2022

In an ideal world, the data we need to analyze would be available in ready-to-use format. In the world we live in, though, a lot of valuable data is locked inside Portable Document Format (PDF) documents. How to extract that data from PDFs into an Excel spreadsheet? You have a number of PDF to Excel converters to choose from. There’s software from major vendors like Microsoft and Adobe, task-specific cloud services including PDFTables and Cometdocs, services from general-purpose cloud providers

Cloud 145

Cloud Data Software 145

Intercom, Inc.

MAY 24, 2022

Mentorship can play a key part in any career, no matter what stage. Whether you’re an individual contributor, manager, or director, you can leverage your own skills – and those around you – to influence growth across your team, org, and company. Broadening the definition of mentorship. We often view mentorship through a very specific lens: one person sitting down with another, more junior person, to impart some valuable experience or knowledge.

Underperforming Technical Team 118

Underperforming Technical Team Construction Development Education 118

Andreessen Horowitz

MAY 24, 2022

When I was 22, I spent several months working in the field in South Africa. I was there as a part of a research project funded by the National Science Foundation, whose aim was to better understand the role of … The post Investing in Flowcarbon appeared first on Andreessen Horowitz.

Investment 139

Investment 139

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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

Payments

Sage Intacct

MAY 24, 2022

ASC 606/IFRS 15, Revenue from Contracts with Customers, was the new revenue recognition standard issued by The Financial Accounting Standards Board (FASB). This standard affects all businesses, including public, private, and nonprofit entities, which use contracts with customers to transfer goods or services.

compliance 115

compliance Software SaaS Revenue 115

Andreessen Horowitz

MAY 24, 2022

Establishing trustworthiness early is a fundamental part of the interview process. Nothing else matters if you don’t think you can trust someone. Hopefully, you’ll build trust by way of multiple interviews, references, working sessions, etc. — but how can you get comfortable with someone you are meeting for the first time in the interview process, Read More.

Interviewing 128

Interviewing Leadership Management 128

Kellblog

MAY 24, 2022

I have to say it was a combination of luck and foresight that I started talking with Allan Wille and Lauren Thibodeau about capital efficiency as a potential topic for their Metric Stack podcast many months ago. Because now, as the episode is coming out , capital efficiency is the hot topic of the day. Good luck (if not for a bad reason), but I’ll take it.

Metrics 105

Metrics Venture Capital Benchmarks Finance 105

Andreessen Horowitz

MAY 24, 2022

Establishing trustworthiness early is a fundamental part of the interview process. Nothing else matters if you don’t think you can trust someone. Hopefully, you’ll build trust by way of multiple interviews, references, working sessions, etc. — but how can you get comfortable with someone you are meeting for the first time in the interview process, Read More.

Interviewing 120

Interviewing Leadership Management 120

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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

IT World

MAY 24, 2022

Travelers who plan to work at least part of the time while on summer vacation this year are creating increased travel demand, according to a new study by business consultancy Deloitte. The report examined travelers’ behaviors and preferences, and showed travel concerns over COVID-19 have waned. Those concerns, however, have been replaced by financial worries, with many travelers keeping a close eye on higher costs.

Travel 96

Travel Finance Consulting Business 96

Chargify

MAY 24, 2022

The SaaS market is no longer split between product-led and sales-led strategies. Today buyers want options; they want to pay for services in the way. The post How Chargify & SaaSOptics Help You Manage a Flexible GTM Strategy appeared first on Chargify.

Strategy 93

Strategy Management SaaS Sales 93

IT World

MAY 24, 2022

I want to talk to you today about clouds. But I'm not here to talk about hyper-scale, public clouds such as Amazon Web Services (AWS), Azure, or Google Cloud. They're great, but for many, they're overkill. Instead, most organizations need a way to store our documents and data so we, and our teammates, can easily get our information whether we're at home or sitting at a convention center in Valencia, Spain.

Cloud 90

Cloud SMB Azure AWS 90

Sales Hacker

MAY 24, 2022

Revenue leaders: Are you thinking like an ecologist? Quick refresher: an ecologist studies how wildlife interacts with their environment. powered by Sounder. On today’s episode, Conner Burt (Co-Founder and President at Lessonly ) describes Revenue Operations’ nirvana state as a “healthy wetland.” Now, if you’re thinking ew gross a swamp with bugs—you’re missing the big picture and how valuable it is to the ecosystem.

Revenue 89

Revenue Innovation Software Sales 89

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

IT World

MAY 24, 2022

Apple has shared some details concerning accessibility features it is working on, dropping some pretty big hints at how it sees augmented everyday reality. Will we see more on this at WWDC 2022 , and how will it be applied ? Making life accessible, making reality data. Two of the upcoming accessibility enhancements seem to suggest Apple’s approach: Door Detection and Live Captions.

Data 86

Data 86

Chargify

MAY 24, 2022

Your GTM strategy can make or break your SaaS company—it’s how you introduce yourself to customers, penetrate the market, and ultimately sell your SaaS. While. The post Aligning Your Front & Back Office Around Your GTM Strategy appeared first on Chargify.

Strategy 61

Strategy SaaS Marketing Finance 61

IT World

MAY 24, 2022

Workers at a subsidiary of Activision Blizzard voted to unionize on Monday, establishing the first union at a large US video game publisher. Software quality assurance workers at Activision’s Raven Software division, which works on the "Call of Duty" series, voted 19 to 3 in favor of unionization and will be represented by the Communications Workers of America (CWA).

Software 73

Software Communication 73

30 Day Leadership

MAY 24, 2022

Good and bad examples of leadership are around us all the time… But, how often do you step back and recognize them for being examples? Sometimes we get so caught up in the moment of what’s going on in our day-to-day lives that we simply do what we see… In this episode of the B2B Leadership Podcast, best-selling author and leadership coach Nils Vinje sits down with Bill Staikos to find out his sources of inspiration for leadership and how he has evolved from his first leadership position to Senio

Underperforming Technical Team 52

Underperforming Technical Team Leadership Data B2B 52

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While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

ChurnZero

MAY 24, 2022

Welcome back to our Customer Success leader spotlight series, where we get candid with the leaders behind today’s most customer-centric organizations about their career stories, takes on the industry, and lessons learned along the way. . Get to know involve.ai Chief Strategy and Customer Officer Mary Poppen. Involve.ai is a customer intelligence platform that uses artificial intelligence to help businesses accelerate growth from existing data.

Customer Success 52

Customer Success Sales Hiring Artificial Intelligence Consulting 52

CloudKettle

MAY 24, 2022

We live in a world where data breaches are not a question of if, but a question of when. Data breaches are on the rise for the third consecutive year, and all the signs point to a continuation of this trend in 2022/2023. With this in mind, a primary goal for any Salesforce implementor is […]. The post The Three Pillars of Salesforce Security appeared first on CloudKettle.

Trends 52

Trends Data 52

CustomerSuccessBox

MAY 24, 2022

If you could ask a question to your customers, what would that be? Tip: ask a question that drives your customer’s health! Yes, driving customer health is not an easy task. As a Customer Success Manager(CSM) or a Customer Success leader, you need first to create a success plan that has every detail about your customers. This in itself is a complex and time-consuming task.

Payment Features 52

Payment Features Metrics Subscription Customer Success 52

30 Day Leadership

MAY 24, 2022

Good and bad examples of leadership are around us all the time…. But, how often do you step back and recognize them for being examples? Sometimes we get so caught up in the moment of what’s going on in our day-to-day lives that we simply do what we see…. In this episode of the B2B Leadership Podcast, best-selling author and leadership coach Nils Vinje sits down with Bill Staikos to find out his sources of inspiration for leadership and how he has evolved from his first leadership position to Sen

Underperforming Technical Team 52

Underperforming Technical Team Leadership Data B2B 52

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

ChurnZero

MAY 24, 2022

Welcome back to our Customer Success leader spotlight series, where we get candid with the leaders behind today’s most customer-centric organizations about their career stories, takes on the industry, and lessons learned along the way. . Get to know involve.ai Chief Strategy and Customer Officer Mary Poppen. Involve.ai is a customer intelligence platform that uses artificial intelligence to help businesses accelerate growth from existing data.

Customer Success 52

Customer Success Sales Hiring Artificial Intelligence Consulting 52

CustomerSuccessBox

MAY 24, 2022

To achieve success in a quick time it is essential to have training in place. Without it, it’s an attempt to climb a ladder that results in a fall. Especially in a subscription-based model, where customer retention is built into the business model, losing a customer shouldn’t be due to little or no understanding of how your product works for them.

Education 52

Education Technical Review Acquisition Onboarding 52

SmartKarrot

MAY 24, 2022

For years, it has been an unspoken yet accepted fact that the tech world is not kind to women, especially if they are mothers. Tech is full of stories of women hiding their pregnancy and motherhood, quitting because they could not balance parenting and career, being called out for taking time off to pick up their child or leave on time at the end of the working day, and more.

Customer Success 19

Customer Success Scale Communication B2B 19