Mon.Jun 26, 2023

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How to Build Trust in Sales: Why Trust Trumps Transactions

CloseSaaS

People buy from people they trust. But as a salesperson, how do you build that trust? Here are 7 strategies that are proven to work.

Sales 98
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Frontline Growth: SaaS Companies Get About 20% of Their Revenue From Europe. The Best — Even More.

SaaStr

One thing we’ve talked a ton about at SaaStr since inception is the power of going global as early as you have customer pull in other geographies. The internet works everywhere. You should be selling everywhere, assuming there are no regulatory or related issues in your space. Some examples: HubSpot gets 54% of its revenue from outside the U.S. Asana gets 39% of its revenue from outside the U.S.

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M365 Copilot, Microsoft’s generative AI tool, explained

IT World

Since announcing a partnership with ChatGPT creator OpenAI earlier this year, Microsoft has been deploying its Copilot generative AI assistant across its suite of Microsoft 365 business productivity and collaboration apps. Word, Outlook, Teams, Excel, PowerPoint, and a range of other applications will be connected to the AI assistant, which can automate tasks and create content — potentially saving users time and bolstering productivity.

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A Sneak Peak at 2023 SaaStr Annual’s First 100 Speakers. See EVERYONE on Sep 6-8 in SF Bay Area!

SaaStr

Ok we’re in full swing for 2023 SaaStr Annual now that Europa is behind us and it’s going to be out biggest, best Annual ever! The 9th!! It’s back again in the SF Bay Area Sep 6-8 again on our sprawling 40+ Acre, 10+ Stage campus. More in our official programming launch soon but an early look at just some of the epic speakers: Spenser Skates, Founder & CEO @ Amplitude Girish Mathrubootham, CEO @ Freshworks Roy Mann, Co-founder and CEO @ Monday.com Eran Zinman, Co-founder a

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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SparkToro Year 3 Retrospective: Investor Payback, Systemic Challenges, and V2 on the Way

Sparktoro

3 Years ago, SparkToro launched in the midst of a world-changing pandemic. In 2021 and 2022 I wrote updates about this business’ journey, both because I love to transparently share the adventure, and because we’re passionate about spreading the model SparkToro’s used to fund, grow, and bring value to customers.

Business 107

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Wi-Fi 7 is coming — here's what to know

IT World

If you haven't invested in a Wi-Fi 6E-compatible router yet, you might never get around to it before the next-generation Wi-Fi 7 standard arrives. There's already talk it could show up in in iPhones As early as next year. (Macs could get support for the standard not long afterward. So, what’s so good about this new standard? The Wi-Fi standard is maintained by the Wi-Fi Allianc and the next iteration will be Wi-Fi 7 (802.11be).

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How We’re Successfully Repurposing Content at Buffer

Buffer Resources

Everyone says you should repurpose your content these days. But why? And how do you actually go about it? How do you decide what to repurpose, and how do you actually execute? These are all questions we hope to answer for you today. If you haven’t given repurposing content a try yet, you really should. Repurposing content can increase engagement, save you a lot of time and energy, and gives people a chance to see your best content they may have missed the first time you posted.

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Which Feature Request Prioritization Framework Should You Use? [Top 15]

User Pilot

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. Our guide introduces 15 popular prioritization frameworks along with their pros and cons.

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Buffer vs. Sked Social: Nine Key Differences

Buffer Resources

Selecting the perfect social media management tool can be an overwhelming task. There are dozens of options available and hundreds of features to compare. But don't worry, we at Buffer are here to help you make an informed decision by comparing our platform with another popular choice: Sked Social. To assist you in finding the right solution for your social media management needs, we've compiled a list of key differences between Buffer and Sked Social.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Creating Customer Feedback Systems: A Step-By-Step Guide

User Pilot

How to create customer feedback systems to gain insights into user needs ? This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! Let’s dive in! TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. Customer feedback helps SaaS companies personalize the customer experience and identify pain points and needs as well as factors contributing to custo

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Japan bolsters its chip industry with buyout of equipment maker JSR

IT World

In its latest bid to support home-grown chip manufacturing, the Japanese government has sought to consolidate the country’s grip over some chemicals that are vital to the chip making process.

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5 Essential Types of Product Metrics to Track For SaaS [+ Metric Lists]

User Pilot

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. However, it isn’t easy to choose the right product metrics from the many SaaS metrics available. Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth.

Metrics 81
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Putting the Technical in Non-Technical Founder

TurnKey Labs

You sure don’t need to be some tech whiz to steer the ship of a tech startup these days. But, the reality is, if you’re a non-techie captain setting sail in these tech-infused waters, knowing how to navigate the ropes is essential.

Startup 57
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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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Essential Considerations for Growing Fintech Companies

Valerian Tech

Introduction Fintech companies continue to revolutionize the financial industry. Nonetheless, they face unique challenges on their growth journey. While each company's specific circumstances and business model foster its own unique set of issues to navigate, there are a few key areas that commonly prove challenging to fintech management. Scalability and infrastructure, trust and customer adoption, and customer experience are just three of these troublesome areas, but they are all critical for th

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5 Intangibles You Should Look For in a Workplace

CloudKettle

When it comes to choosing a workplace, there are a lot of factors to consider. Salary, benefits, and location are all important, but intangible aspects shape the work environment and can make a big difference in your overall job satisfaction. Here are five intangibles for selecting a workplace that aligns with your professional and personal […] The post 5 Intangibles You Should Look For in a Workplace appeared first on CloudKettle.

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7 Must-Know SaaS Marketing Metrics Benchmarks for Success

Kalungi

In today's competitive SaaS landscape, understanding how your marketing efforts are performing is crucial to your venture's growth success. But what should you be comparing those numbers to when gauging your success? How do you know if you're in the range you need to be or need to start making serious adjustments? For that, you need access to industry-wide SaaS benchmark metrics.

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Product Experience Platform: Comparison of the 15 Best PX Tools

User Pilot

Picking the right product experience platform is an important task for any product manager. In this article, we’ll be conducting an in-depth analysis and comparison of the 15 best tools currently available on the market. Let’s dive in. TL;DR A product experience platform is a tool enabling you to build, maintain, analyze, and enhance the product experience.

Scale 93
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.