The Daily Egg
FEBRUARY 11, 2020
We’d love to work with every team, but we know our platform isn’t for everyone. Here, we compare Crazy Egg, Hotjar, and Fullstory to help you find the right tool. The post Crazy Egg vs. Hotjar vs. FullStory: A Comprehensive Comparison (Plus Who Each Tool Is Best Suited for) appeared first on The Daily Egg.
Intercom, Inc.
FEBRUARY 11, 2020
It happens every day. A company you bought something from months ago sends you an email with three immortal words: “We Miss You”. These messages feel icky because the sentiment is belated and insincere. Deep down we know that the business doesn’t really miss us. The business doesn’t know our sparkling personality or understand our unique contribution to the community – the business just misses our money.
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SaaStr
FEBRUARY 11, 2020
Q: How much money do you need to be an angel investor? You can dabble, but to do it right , you’d want to have at least $5m+ total to invest in all assets. So that you can do $500k-$1m in your angel investments. Why? Angel investing is risky, and. To do it right, you probably need to do 30–50 deals. Fewer, your odds of hitting the 1 big deal, the 1 unicorn, to make up for the losses goes way, way down.
Tom Tunguz
FEBRUARY 11, 2020
Next Friday, February 21, SaaS Office Hours at Redpoint welcomes Lisa Lawson. Lisa built the channel program at Optimizely, the leading AB testing platform. Lisa also lleads the channel practice for SaaS Sales Management, the leading bootcamp for SaaS sales leaders. Developing channel and partner programs is a capital efficient way of growing SaaS companies.
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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.
SaaStr
FEBRUARY 11, 2020
Q: What are some of the most overlooked details or challenges when integrating two companies post-acquisition? I can make a long list of challenges and overlooked details in acquisitions, but I think they all stem from 1 issue: not being honest about what things will look like in 24 months: Does the CEO really want to stay? If not, just staying for an earn-out may be OK, but it’s not the same as wanting to stay.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
SaaStr
FEBRUARY 11, 2020
Q: Can I raise a series A round twice? You can. But you need to be super transparent about it. There are plenty of “A-1” rounds out there, and Series “B” rounds that really are a second A round. I.e., a round at the same price as last time. It’s a flag for investors, no doubt. Every investor hopes for perfect, linear progress across rounds. But many top start-ups also go through different patches and time periods.
Neil Patel
FEBRUARY 11, 2020
Just like any marketer, we all fear what we can’t control. And sadly, for years, a lot of our future is being determined by algorithms. From social sites to search engines… they all have algorithms. Heck, you even have to deal with them with things like email. When you send marketing emails, you can bet that there is a good chance that they will end up in the “Promotions tab.” Now sometimes these algorithms do adjust in your favor, but we all know that’s rare in the long run.
Totango
FEBRUARY 11, 2020
Adoption is a stage in a journey, not a point in time. It is the process of continuing to derive ever-more value from your products and services. This experience of value is critical to the health of your customer relationship, so you need a customer success adoption plan. What is Adoption? Breaking down the customer journey into modular stages sta helps to operationalize customer success strategies.
SaaSX
FEBRUARY 11, 2020
The 2010s saw some of the biggest advances in software to date. From Dev expanding into ops and QA , to the massive global impact of the smartphone and beyond – the 2010s changed the world forever. And for the better! In 2020, your data has never been safer or easier to use, emerging trends have never been more exciting, and we’ve never been more connected to the people around us.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
FastSpring
FEBRUARY 11, 2020
The shine of distributing an app quickly wears off when developers realize that stores like Google Play and Apple Store take a chunk of the profits. And it’s not a small chunk—it’s 30%. The hefty price tag has developers to look for alternative solutions. The good news for developers like you is, there are ways to distribute your app without having to share the revenue with mainstream channels.
InsightSquared
FEBRUARY 11, 2020
Unlike in the movie Field of Dreams, when it comes to CRM, year after year, users have proven, “if you build it, they won’t necessarily come.”. The Customer Relationship Management (CRM) market is massive—expected to reach more than $80 billion in revenues by 2025 [1]. And yet despite all the investment, it’s a tool that’s failing sales. A tool that B2B organizations constantly struggle to get maximum value out of.
IT World
FEBRUARY 11, 2020
5G is coming—a technology that has more misinformation around it than anything I’ve seen before. Much of this bad data is focused on cloud computing. The reality is that it will take a while to roll out 5G. We need to upgrade our phones, cell towers, network devices, and more, and that won’t happen overnight. Moreover, the dollars it will require won’t be easily extracted from most enterprises. [ Keep up with the latest developments in cloud computing with InfoWorld’s Cloud Computing Report news
OPEXEngine
FEBRUARY 11, 2020
Business technology continues to evolve at lightning speed. As more applications transition to the cloud, information has never been easier to gather. Data is becoming more and more essential to remaining competitive and succeeding in any industry. However, despite the growing importance of data , many CFOs and Finance Leaders feel they’re underusing it in their roles as business leaders and advisors.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Totango
FEBRUARY 11, 2020
Adoption is a stage in a journey, not a point in time. It is the process of continuing to derive ever-more value from your products and services. This experience of value is critical to the health of your customer relationship, so you need a customer success adoption plan. What is Adoption? Breaking down the customer journey into modular stages sta helps to operationalize customer success strategies.
InsightSquared
FEBRUARY 11, 2020
Unlike in the movie Field of Dreams, when it comes to CRM, year after year, users have proven, “if you build it, they won’t necessarily come.”. The Customer Relationship Management (CRM) market is massive—expected to reach more than $80 billion in revenues by 2025 [1]. And yet despite all the investment, it’s a tool that’s failing sales. A tool that B2B organizations constantly struggle to get maximum value out of.
Nimble - Sales
FEBRUARY 11, 2020
Today, numerous companies operate on a project to project basis. Each such project requires an individual approach and a number of specific actions for its implementation, often not similar to the previous projects. Each client wants a special relationship, attentive and thorough attending to their needs. Therefore, each service provider aims to implement the most […].
CloseSaaS
FEBRUARY 11, 2020
It’s an understatement to say that salespeople don’t have the best track record when it comes to trust. For the average person, we’re sleazeballs who will say anything to close a sale.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
ChurnZero
FEBRUARY 11, 2020
Top 5 Customer Success Takeaways from Chief Customer Officers USA. ChurnZero had the opportunity to attend and sponsor an event last week called – CCO USA. It was a two-day event in Atlanta, where attendees got to hear perspectives from leading Chief Customer Officers on how to utilize the latest technology to wow your customers, different models and strategies to enact deep operational change and the tools you need to train, measure and encourage core soft skills.
BetterCloud
FEBRUARY 11, 2020
At the end of January, BetterCloud released File Audits for G Suite, Box, Dropbox, and Slack. This new feature will help you mitigate risks by scanning for sensitive content in existing files that live in your SaaS environment. File Audits are best used when you first join BetterCloud or when you need to be in compliance with new regulations, and need to audit all, or many, of your files.
ProfitWell
FEBRUARY 11, 2020
Walt Disney loved sitting in the parks and watching customers experience Disney. He noticed little piles of trash collected every 30 feet, throughout the park. What he concluded is that people would get tired of holding something and put it down every 30 or so steps. His solution? Garbage cans every 30 feet. If you go to a Disney park, you’ll notice these garbage cans every 30 feet.
SaaStr
FEBRUARY 11, 2020
Aaron Ross discusses inbound and outbound sales and how to integrate Sales and Marketing Teams to re-ignite growth. Learn why it is difficult to have accurate and trustworthy outbound dashboards and how to clean up and educate your clients. Want to see more content like this? Join us at SaaStr Annual 2020. Aaron Ross | CO-CEO @ Predictablerevenue.com.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
ProfitWell
FEBRUARY 11, 2020
Hey crew, let's be more decent humans at work. Today, we’re pouring beer onto the revenue operations scene. (Why would we do such a thing? Stay tuned.). Your top subscription news. Better humans, better humanity. This might sound so simple, it feels condescending. But it’s something we likely all need to improve upon, to focus on, to better prioritize.
Chart Mogul
FEBRUARY 11, 2020
'Customer Onboarding' is an umbrella term that's often used to describe the entire process that users go through when they start their journey as a customer of your product or service. The onboarding experience can define the ongoing relationship your customer has with the product. In other words: It's critical. Think back to the last time you tried to add a new habit to your life.
ProfitWell
FEBRUARY 11, 2020
In our third episode of RevOps and Hops, we float down the San Antonio River. We also welcome Scott White , the newly minted CRO of Chargify, to discuss the rise of RevOps and what better way to discuss it than over a cold New England style IPA, Cloud Surfer, from Trophy Brewing Co. , and the sound of a babbling brook in the background. You can listen to episodes of RevOps and Hops on Apple Podcasts , Spotify , Google Podcasts , or wherever you get your podcasts.
Sales Hacker
FEBRUARY 11, 2020
This week on the Sales Hacker podcast, we speak with Pete Crosby , Chief Revenue Officer at Ometria. Prior to Ometria, Pete has been growing SaaS revenue teams for almost 20 years. He’s run revenues at the Viadeo from Series A to IPO, and most recently took Triptease from $2 million to $10 million in a successful Series B in just 18 months. He’s one of the three founding members of the London Revenue Collective.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
Chart Mogul
FEBRUARY 11, 2020
'Customer Onboarding' is an umbrella term that's often used to describe the entire process that users go through when they start their journey as a customer of your product or service. The onboarding experience can define the ongoing relationship your customer has with the product. In other words: It's critical. Think back to the last time you tried to add a new habit to your life.
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