Tue.Feb 11, 2020

Crazy Egg vs. Hotjar vs. FullStory: A Comprehensive Comparison (Plus Who Each Tool Is Best Suited for)

The Daily Egg

We’d love to work with every team, but we know our platform isn’t for everyone. Here, we compare Crazy Egg, Hotjar, and Fullstory to help you find the right tool.

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How much money do you need to be an angel investor?

SaaStr

Q: How much money do you need to be an angel investor? You can dabble, but to do it right , you’d want to have at least $5m+ total to invest in all assets. So that you can do $500k-$1m in your angel investments. Angel investing is risky, and. To do it right, you probably need to do 30–50 deals.

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Trending Sources

Want to Solve CRM Adoption? Stop Counting Log-ins

InsightSquared

Unlike in the movie Field of Dreams, when it comes to CRM, year after year, users have proven, “if you build it, they won’t necessarily come.”. The Customer Relationship Management (CRM) market is massive—expected to reach more than $80 billion in revenues by 2025 [1].

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The Playbook To Re-Igniting Growth with Predictable Revenue Co-Founder and CEO Aaron Ross (Video + Transcript)

SaaStr

Aaron Ross discusses inbound and outbound sales and how to integrate Sales and Marketing Teams to re-ignite growth. Learn why it is difficult to have accurate and trustworthy outbound dashboards and how to clean up and educate your clients. Want to see more content like this?

Facebook Causes Continue to Show Little Promise as Fundraising Tools

Want to Solve SRM Adoption? Stop Counting Log-ins

InsightSquared

Unlike in the movie Field of Dreams, when it comes to CRM, year after year, users have proven, “if you build it, they won’t necessarily come.”. The Customer Relationship Management (CRM) market is massive—expected to reach more than $80 billion in revenues by 2025 [1].

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More Trending

Non-monetary Incentives to Motivate Your Sales Team

Predictable Revenue

A company's most valuable asset is its people. It’s something we all inherently know, but we pay lip service to it more than we actually take action on it.

Trends 153

Can I raise a series A round twice?

SaaStr

Q: Can I raise a series A round twice? You can. But you need to be super transparent about it. There are plenty of “A-1” rounds out there, and Series “B” rounds that really are a second A round. I.e., a round at the same price as last time. It’s a flag for investors, no doubt.

How to Create a Customer Success Adoption Plan

Totango

Adoption is a stage in a journey, not a point in time. It is the process of continuing to derive ever-more value from your products and services. This experience of value is critical to the health of your customer relationship, so you need a customer success adoption plan. What is Adoption?

The 8 Biggest SaaS Trends of 2020

SaaSX

The 2010s saw some of the biggest advances in software to date. From Dev expanding into ops and QA , to the massive global impact of the smartphone and beyond – the 2010s changed the world forever. And for the better!

6 Steps to Improving Your Application’s Analytics Experience

No one designs bad dashboards and reports on purpose. So why do so many applications have terrible analytics experiences? Download this ebook for secrets to creating dashboards and reports your users will love.

A Guide to SaaS Customer Onboarding [Updated for 2020]

Chart Mogul

Customer Onboarding' is an umbrella term that's often used to describe the entire process that users go through when they start their journey as a customer of your product or service. The onboarding experience can define the ongoing relationship your customer has with the product.

Radical candor for sales teams: How authenticity and transparency close more deals

Close.io

It’s an understatement to say that salespeople don’t have the best track record when it comes to trust. For the average person, we’re sleazeballs who will say anything to close a sale.

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How I Drove 231,608 Visitors to My Site Using This New Channel

Neil Patel

Just like any marketer, we all fear what we can’t control. And sadly, for years, a lot of our future is being determined by algorithms. From social sites to search engines… they all have algorithms. Heck, you even have to deal with them with things like email.

Don’t tell me you miss me: 3 better approaches to user retention

Inside Intercom

It happens every day. A company you bought something from months ago sends you an email with three immortal words: “We Miss You”. These messages feel icky because the sentiment is belated and insincere. Deep down we know that the business doesn’t really miss us.

Don't Pick Your Next LMS Until You Read This Guide!

With so many factors and people to consider, how do you make sure you pick the right LMS? It’s simple: This guide covers crucial considerations with actionable advice and professional insights, so you know you’ve picked the perfect eLearning solution.

PODCAST 96: The 4 Levers of Sales Velocity w/ Pete Crosby

Sales Hacker

This week on the Sales Hacker podcast, we speak with Pete Crosby , Chief Revenue Officer at Ometria. Prior to Ometria, Pete has been growing SaaS revenue teams for almost 20 years.

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2 ways 5G will change cloud computing

IT World

5G is coming—a technology that has more misinformation around it than anything I’ve seen before. Much of this bad data is focused on cloud computing. The reality is that it will take a while to roll out 5G. We need to upgrade our phones, cell towers, network devices, and more, and that won’t happen overnight. Moreover, the dollars it will require won’t be easily extracted from most enterprises.

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4 Ways Financial Leaders Can Become More Data-Driven

OPEXEngine

Business technology continues to evolve at lightning speed. As more applications transition to the cloud, information has never been easier to gather. Data is becoming more and more essential to remaining competitive and succeeding in any industry.

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Office Hours with Lisa Lawson

Tomasz Tunguz

Next Friday, February 21, SaaS Office Hours at Redpoint welcomes Lisa Lawson. Lisa built the channel program at Optimizely, the leading AB testing platform. Lisa also lleads the channel practice for SaaS Sales Management, the leading bootcamp for SaaS sales leaders.

SaaSOptics SaaS Metrics Template

Download this template that includes calculations, formulas, definitions and a customizable dashboard. The template includes subscription momentum metrics (ARR, customer count, avg. ARR), churn and retention metrics, and customer lifetime value metrics.

How to Create a Customer Success Adoption Plan

Totango

Adoption is a stage in a journey, not a point in time. It is the process of continuing to derive ever-more value from your products and services. This experience of value is critical to the health of your customer relationship, so you need a customer success adoption plan. What is Adoption?

Top 5 Customer Success Takeaways from CCO USA

ChurnZero

Top 5 Customer Success Takeaways from Chief Customer Officers USA. ChurnZero had the opportunity to attend and sponsor an event last week called – CCO USA.

Product Tip Tuesday: Run a File Audit to Find Exposed Sensitive Information

BetterCloud

At the end of January, BetterCloud released File Audits for G Suite, Box, Dropbox, and Slack. This new feature will help you mitigate risks by scanning for sensitive content in existing files that live in your SaaS environment.

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Fixing the empathy gap with UserTesting's CMO, Michelle Huff

ProfitWell

Walt Disney loved sitting in the parks and watching customers experience Disney. He noticed little piles of trash collected every 30 feet, throughout the park. What he concluded is that people would get tired of holding something and put it down every 30 or so steps. His solution? Garbage cans every 30 feet. If you go to a Disney park, you’ll notice these garbage cans every 30 feet. This example is the epitome of empathy and how it applies to customer-centricity.

Why Distributed Tracing is Essential for Performance and Reliability

Speaker: Daniel "spoons" Spoonhower, CTO and Co-Founder at Lightstep

Many engineering organizations have now adopted microservices or other loosely coupled architectures, often alongside DevOps practices. Together these have enabled individual service teams to become more independent and, as a result, have boosted developer velocity. However, this increased velocity often comes at the cost of overall application performance or reliability. Worse, teams often don’t understand what’s affecting performance or reliability – or even who to ask to learn more. Distributed tracing was developed at organizations like Google and Twitter to address these problems and has also come a long way in the decade since then. By the end of this presentation, you’ll understand why distributed tracing is necessary and how it can bring performance and reliability back under control.

Top 20 Best Resource Scheduling Software to Try in 2020

Nimble - Sales

Today, numerous companies operate on a project to project basis. Each such project requires an individual approach and a number of specific actions for its implementation, often not similar to the previous projects.

Don't be an ass

ProfitWell

Hey crew, let's be more decent humans at work. Today, we’re pouring beer onto the revenue operations scene. Why would we do such a thing? Stay tuned.). Your top subscription news. Better humans, better humanity. This might sound so simple, it feels condescending. But it’s something we likely all need to improve upon, to focus on, to better prioritize. We spend so much of our lives at the office or with our teammates, that there’s no real option for success other than by simply: being decent.

RevOps EP3 Scott White

ProfitWell

In our third episode of RevOps and Hops, we float down the San Antonio River. We also welcome Scott White , the newly minted CRO of Chargify, to discuss the rise of RevOps and what better way to discuss it than over a cold New England style IPA, Cloud Surfer, from Trophy Brewing Co. , and the sound of a babbling brook in the background. You can listen to episodes of RevOps and Hops on Apple Podcasts , Spotify , Google Podcasts , or wherever you get your podcasts.