Navint
SEPTEMBER 22, 2020
The effects of the COVID-19 pandemic have been universal but not uniform. As many businesses struggle in this volatile landscape, there are some sectors, such as premium medical services, homebased fitness, online and app-based food delivery, teleconferencing and distance learning, that are experiencing a significant surge in new business. Many of the companies thriving during this time have.
The Daily Egg
SEPTEMBER 22, 2020
Applicant tracking software (ATS) is the modern way for businesses to recruit and hire top-level talent. The software is a popular choice for human resources departments, hiring managers, recruiters, staffing agencies, and anyone else that needs to manage hiring and recruitment at scale. As I’m sure you know, hiring new employees can be an expensive […].
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Intercom, Inc.
SEPTEMBER 22, 2020
Strong customer relationships are more important than ever for business success, but the old ways of communicating and building relationships with customers are broken. Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help. Today, businesses need a modern way to deliver fast, personal, and real-time communication to their customers.
Neil Patel
SEPTEMBER 22, 2020
Over the next few months, you are going to see a lot of updates in Ubersuggest , including new features. But before I dive into what I’m going to release soon, let’s first talk about the new Chrome extension. If you haven’t installed it, make sure you go and do so now …. No more Neil’s face. The biggest complaint we got about the extension was “my face” being in the search results.
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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.
Andreessen Horowitz
SEPTEMBER 22, 2020
“Hi everyone, welcome to the a16z Podcast.”. Like many things here at Andreessen Horowitz, our podcast started as just an idea, an experiment even, that grew into something much bigger and then took on a life of its own. It … The post Announcing the a16z Podcast Network: New Shows, More appeared first on Andreessen Horowitz.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Andreessen Horowitz
SEPTEMBER 22, 2020
Welcome to the first episode of Bio Eats World, a brand new podcast all about how biology is technology. Bio is breaking out of the lab and clinic and into our daily lives—on the verge of revolutionizing our world in … The post Bio Eats World: The Biology of Aging appeared first on Andreessen Horowitz.
Neil Patel
SEPTEMBER 22, 2020
Imagine this…. Your website is ranked for every keyword you can think of. You are getting enormous levels of organic traffic … Full of enthusiasm, you rush to your sales manager to check the sales status. And your jaw drops seeing you’ve got little to none sales from all of that traffic. If that’s your current situation, then you need to focus on Conversion Rate Optimization [CRO].
Sage Intacct
SEPTEMBER 22, 2020
Finance and accounting teams have had to quickly react, changing processes and procedures due to the pandemic. Nowhere has it felt more acute than during the month-end close.
Totango
SEPTEMBER 22, 2020
Customer success in the 2020s is a precision business. Just as resource companies have boosted yields and increased prospect success rates through the adoption of increasingly accurate scientific measurements, striking gold in customer success has become a product of data and observation. Your product adoption strategy — the process you follow to ensure your customer is achieving maximum value from their daily use of your product — should be based on solid data and driven by the pursuit of ever-
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
ChurnZero
SEPTEMBER 22, 2020
Being a phenomenal Customer Success Manager doesn’t just come naturally. Those of us in the world of CS know that learning from peers and building upon existing skills is a must. Always staying abreast of the latest trends and developments is essential to your long -t erm success. . For those of us looking to “level up,” the BIG RYG Customer Success Conference provides just the opportunity.
Sales Hacker
SEPTEMBER 22, 2020
Multi-threading. We’re all hearing lots about it lately. But what I’m not seeing are very many tactics on it. I thought I’d fix that. Consider this your No-BS, leave-the-fluff-behind guide to things you can start doing today to multi-thread your deals. But hold up, Andrew. What is a multi-threaded deal? The concept is simple. We all know it: nine times out of ten, you have to pull in multiple stakeholders to get a deal across the line.
Nimble - Sales
SEPTEMBER 22, 2020
Running a business is hard; it takes a lot of work, and business owners need to keep track of so many things just so their company can stay afloat. Luckily, technological advancements have made it possible to use business apps that make everything much easier. If you’re wondering how to develop an app that suits […]. The post The Top 10 Business Apps You Need in 2020 appeared first on Nimble Blog.
Sage Intacct
SEPTEMBER 22, 2020
When the COVID-19 pandemic upended financial forecasts for 2020 and beyond, MemberClicks was ready.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
OpenView Labs
SEPTEMBER 22, 2020
If we had a dime for every time we heard “new normal,” “unprecedented” or “uncertain times” in the past six months—well, we’d be some pretty rich quarantiners. But the truth is that when Covid-19 arrived, no one really knew that the new normal (sorry) would slowly become the norm. We still don’t have a crystal ball, but it’s pretty clear that a lot of teams and offices will be remote through the end of 2020 and beyond.
OPEXEngine
SEPTEMBER 22, 2020
Net dollar retention is the most important metric in SaaS. We find that companies with great net dollar retention (100%+) grow quickly and are more cash efficient than those with mediocre or poor net dollar retention. They’re also far more attractive to acquirers and VC. Sprout Social, which provides software for managing social media and recently went public, is a good example of what great net dollar retention looks like.
SaaS Metrics
SEPTEMBER 22, 2020
We often think of trucks as huge lumbering machines. To witness these massive vehicles barreling down a highway is as scary as it is impressive. As most people already know, when you’re dealing with that much mass and speed, ensuring that you don’t crash the truck is going to take much more skill and and much more care than you would need with a smaller vehicle.
Groove HQ
SEPTEMBER 22, 2020
We’re excited to announce the official launch of our brand new widget. ?? The Groove Widget is a handy little help icon that sits on your website or application. It gives website visitors direct access to contact you and easily browse your knowledge base. It is available to all Groove customers on any plan, free […]. The post The New Groove Widget Is Here!
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Chargify
SEPTEMBER 22, 2020
The technology industry is transitioning away from traditional business models and toward flexible, consumption-based billing , especially in the software as a service (SaaS) industry. This move has benefits for businesses and customers alike. For businesses, these billing models: reduce a customer’s barrier to entry by not requiring a large up-front fee. deliver greater customer value by allowing customers to only pay for what they use. help to lower operating costs. provide deep insights into
SaaStr
SEPTEMBER 22, 2020
We recently brought together Denise Persson, CMO @ Snowflake , Emil Eifrem, CEO @ Neo4j , and Spencer Kimball, CEO & Co-founder @ Cockroach Labs, to discuss the future of data infrastructure in the Cloud. In undergoing a sudden shift this year to the cloud of the future, these three leaders discussed 3 main paradigm shifts: #1 Everything is moving to the cloud. #2 Data is becoming a strategic asset. #3 We are in the midst of a big generational shift when it comes to data infrastructure.
SmartKarrot
SEPTEMBER 22, 2020
Source: Unsplash. To sustain through the cut-throat competition, every business tends to become customer-centric. Eventually investing in ‘support and service’ helps businesses understand customer complaints. However, there is always a silver lining when it comes to customer complaints. When seen through multiple lenses, it is actually a healthy contribution to your niche.
Hull
SEPTEMBER 22, 2020
We all know how dirty, misaligned data can wreak havoc on our go-to-market campaigns and reporting initiatives. That's why we're so excited to announce this new feature that offers our customers a simple, code-free way to standardize, clean, update your data! From within the Hull Dashboard, you can now change your User and Account attribute values with just a few clicks, then propagate the changes to all your connected systems automatically.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
SmartKarrot
SEPTEMBER 22, 2020
We chat a lot on the sales and marketing duo, but do you know what we don’t talk much about? The newbie alignment of sales and customer success. Of course, there was a time when it was just customer service and sales in the question. But now that time has changed, so has the equation. One of the most important things to realize is that the customer success plan is simply not taking your sales a notch up and rephrasing it with the term ‘customer success’.
Hull
SEPTEMBER 22, 2020
We all know how dirty, misaligned data can wreak havoc on our go-to-market campaigns and reporting initiatives. That's why we're so excited to announce this new feature that offers our customers a simple, code-free way to standardize, clean, update your data! From within the Hull Dashboard, you can now change your User and Account attribute values with just a few clicks, then propagate the changes to all your connected systems automatically.
SmartKarrot
SEPTEMBER 22, 2020
There is nothing more effective marketing strategy than when it comes directly from your existing customers. No matter what marketing strategy you adopt, your prospects would be more moved when they hear from your satisfied customers. Marketing now has become more saturated than ever. Even if your product is ahead of the curve, your prospects would always be apprehensive about the product.
Neil Patel
SEPTEMBER 22, 2020
A lot of businesses still don’t take Pinterest seriously, which is a huge mistake. Pinterest is now the third-largest social network in the United States. Data shows that Pinterest users spend 50% more than competitor sites, such as Instagram or Facebook (who hold the top spots in the US). Not to mention, 90% or more of Pinterest buyers are brand-new to the merchant site, making their traffic very exciting.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
Sales Hacker
SEPTEMBER 22, 2020
Today on the show we’ve got Tom Martin, an incredible leader who started at the bottom in research and development at Hewlett Packard. Today, in addition to having worked at Nuance Communications, Tom is leading a $250 million business as the chief revenue officer at iCIMS. He and I talk about how you can get better at your career. If you missed episode 127, check it out here: Leadership Lessons From 10 Years of Democratizing Youth Sports w/ Brian Litvack.
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