OpenView Labs

AUGUST 29, 2019

We are often rushing to build out a buyer’s journey, identify the personas and then map content along the journey. But it isn’t enough to have the buyer’s journey identified. It’s imperative that you assess the “jobs” that B2B buyers are trying to complete in the journey and find ways to reduce friction in the journey. The easier you make it for buyers, the more apt they are to choose your company and product.

B2B 41

B2B Benchmarks Consulting Sales Enablement 41

Unbounce

AUGUST 29, 2019

I’m sure you’ve noticed this ubiquitous illustration style by now. Depending on who you ask, these cartoons are either fun and whimsical, or strange and faceless. Maybe you see them as friendly-looking doodles … or maybe you see them as just plain weird. Whatever your opinion, one thing is for sure: these little buddies are everywhere right now. For better or worse, they have completely taken over the visual identities of many high-profile SaaS brands.

Trends 111

Trends Software Review Development Team Review Technical Review 111

The SaaS CFO

AUGUST 29, 2019

How Venture Debt Helps Founders Grow Their Businesses Many founders of SaaS businesses I speak with look only to equity to finance the start-up and early growth of their businesses. They may not be aware of, or do not appreciate the value of, venture debt financing which is complimentary to venture financing. In this guide […]. The post Founder’s Guide to Venture Debt appeared first on The SaaS CFO.

Finance 99

Finance SaaS Business 99

Predictable Revenue

AUGUST 29, 2019

Learn how to empower your teams to not only crush their numbers but cultivate a mindset that will empower them in all areas of their life. The post The power of positivity: how to inspire your team to leave their limiting beliefs behind appeared first on Predictable Revenue.

Revenue 133

Revenue 133

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Payments

Groove HQ

AUGUST 29, 2019

What’s the best way to respond to an angry customer? It’s one of the most stressful parts of working in customer service. It’s also an issue that came up repeatedly in a recent survey we conducted of 2,300+ customer service professionals and businesspeople. When we asked about your biggest challenges, we heard answers like this: […]. The post How to Deal With Angry Customers: Examples, Research, and Field-Proven Best Practices appeared first on Groove Blog.

Customer Support 104

Customer Support 104

Totango

AUGUST 29, 2019

Your customers are your enterprise’s life’s blood. When you get a new customer, work to retain them and grow customer lifetime value. While the sales team will always be looking for new customers, retaining a current customer is far cheaper than finding a new customer to replace them. When you retain a customer, you’ve won a valuable patron who will be far likelier to want future sales or try new products. .

Retention 87

Retention Strategy Customer Lifetime Value Churn 87

FastSpring

AUGUST 29, 2019

There is no doubt we are in the golden age of software. Never before has it been easier to identify a need in the market and then build a piece of software that addresses that need. The pace of these cycles is getting shorter and shorter and the businesses that are being created as a result are demonstrating huge potential. As an Operating Principal at Accel-KKR, I saw this every day.

Innovation 64

Innovation Leadership Software Investment 64

Andreessen Horowitz

AUGUST 29, 2019

What can we learn from the history of the internet for the future of crypto?

Interviewing 109

Interviewing Blockchain 109

ChurnZero

AUGUST 29, 2019

How to Increase Your CS Team’s Efficiencies and Reduce Client Onboarding Time – A Success Story. Inflow Communications is one of the nation’s top Unified Communications and Contact Center providers. As a pioneer in contact center and customer experience technologies, Inflow Communications provides training and consulting to hundreds of customers around the world. .

Onboarding 49

Onboarding Communication Consulting Customer Success 49

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Andreessen Horowitz

AUGUST 29, 2019

Decentralized apps or “dApps” are the much-promised innovation of crypto. Imagine a decentralized version of every major application out there today, as well as new applications native to crypto.

Innovation 68

Innovation Blockchain 68

IT World

AUGUST 29, 2019

Hedera Hashgraph , an electronic public ledger developed for corporate use, launched its mainnet beta today, allowing developers to create an account and build decentralized applications (dApps) for it. The distributed ledger technology (DLT) is a direct competitor to blockchain distributed ledgers such as Ethereum and Hyperledger, and claims it can outperform traditional financial and business networks. [ Read the Download: Beginner's guide to blockchain special report ].

Blockchain 45

Blockchain AWS Business Enterprise 45

Andreessen Horowitz

AUGUST 29, 2019

One of the most popular applications on the internet is social media, for better… and for worse. So if we were to imagine how crypto and blockchains could transform social networking in the future, how might that look?

Blockchain 60

Blockchain Social Media Trends 60

Zuora

AUGUST 29, 2019

Every week, we bring you the top stories and analyses from the global Subscription Economy. The post Subscription Economy News – Week of 8/19/2019 appeared first on Zuora.

Subscription 40

Subscription Payment Features 40

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

Andreessen Horowitz

AUGUST 29, 2019

It’s the oldest rule of disruption. People inside the company see the new thing coming, but have a hard time being heard or driving actual change.

Innovation 64

Innovation Healthcare 64

Navint

AUGUST 29, 2019

Companies today are ever vigilant to monitor incoming revenue, but how many take the time or effort to identify lost revenue inside their own organizations? Obligation management is an area where bleeding revenue may be occurring. Additionally, if obligation management is not something that you have considered there is a possibility that you may also be hemorrhaging revenue.

Management 40

Management Revenue 40

Andreessen Horowitz

AUGUST 29, 2019

The internet led to all sorts of applications that have changed people’s lives, connecting people around the world in new ways and at new scale.

Scaling 60

Scaling Blockchain 60

Net-Results

AUGUST 29, 2019

It’s tempting to try and find “the best” marketing strategy. Whatever is best, however, relies greatly on your situation, market, and company. Inbound marketing has a particular zeal attached to it. This is because the creators of the strategy (HubSpot) positioned it. They spoke out strongly against their perceived opposite of inbound marketing: outbound marketing.

Marketing 40

Marketing Strategy Software 40

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

Development

Andreessen Horowitz

AUGUST 29, 2019

The history, evolution, and use of money revolves around enabling financial tools to grow livelihoods, businesses, and the overall economy as a result.

Business 58

Business Blockchain 58

OpenView Labs

AUGUST 29, 2019

The post Weekly Walk with Product Led Institute’s Principal, Wes Bush appeared first on OpenView.

40

40

Andreessen Horowitz

AUGUST 29, 2019

Some of the biggest questions in technology today opportunities for crypto center around issues of privacy and security.

Innovation 53

Innovation Technology Blockchain 53

OpenView Labs

AUGUST 29, 2019

The post Weekly Walk with Product-Led Institute Principal, Wes Bush appeared first on OpenView.

40

40

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Revenue

SaaStr

AUGUST 29, 2019

Ok with SaaStrScale.com under way, we’re gearnig up for a more informal and super fun event THIS UPCOMING TUESDAY IN NEW YORK, our SaaStr NYC Meet-Up. It was be this next Tuesday, September 3, at Digital Ocean’s super cool HQ. And we already have 200+ founders, VCs (lots) and CEOs signed up!! The agenda: Doors open at 5pm. Jason + Team SaaStr will be there to answer questions.

Cloud 22

Cloud Enterprise Scaling Investment 22

Intercom, Inc.

AUGUST 29, 2019

? ?. In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStr

AUGUST 29, 2019

Starting a company can be daunting, exhausting, and expensive, but with the right focus and idea – extremely rewarding; take it from Andrew Filev, Founder and CEO of Wrike. In this session, he will outline the do’s and dont’s that he learned bootstrapping Wrike. Where it makes sense to invest your precious resources when to outsource, and how to save yourself money without cutting corners.

Sales Hiring 107

Sales Hiring Scale Outsourcing Services Scaling 107

Sales Hacker

AUGUST 29, 2019

Have you ever wondered how other sales professionals are tackling their roles? Structuring their days? Overcoming their challenges? We all do. Which is why, in this series, we’re going behind the scenes with top salespeople to get the inside scoop. (You’re welcome!). Today, we’re pulling back the curtain on the day-to-day for a sales recruiting firm owner, and for that, we talked to Amy Volas.

Sales Recruiting 56

Sales Recruiting Sales Hiring Scale Sales 56

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Payments

ProfitWell

AUGUST 29, 2019

If you know anything about us here at ProfitWell, it’s that we’re pretty keen on pricing. We’re always available to talk about pricing. Doesn’t matter who you are or what you’re selling, if it’s pricing, we’re interested. That’s because your pricing structure is absolutely definitive for your business. Where you go with pricing structure will define not only your approach to your price points but also your packaging and discounts throughout your business.

Pricing 40

Pricing Scale Software Review Subscription 40

ProfitWell

AUGUST 29, 2019

Their recent S-1 filing could reveal a lot about Peloton's potential. Today, we dive deep into the Peloton IPO, plus our ProfitWell crew answers how much I’d have to pay them to part ways with their strongest team member. Today's Top Subscription News. Lord & Taylor: Sold. Subscription retail gains more territory. Hudson's Bay , the Canadian business retail group, is selling Lord & Taylor to the clothing rental subscription service, Le Tote , for $100 million.

Sales Recruiting 40

Sales Recruiting Finance Subscription Payment Features 40