Fri.Mar 10, 2023

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Unnecessary meetings draining employee productivity: Report

IT World

Organizations are reaching a tipping point when it comes to workplace productivity, with large numbers of employees saying too much of their time is still spent on ‘work about work’ rather than the skilled, strategic work they were hired to do, according to Asana ’s latest Anatomy of Work global index. The report comprises findings from a survey of 9,615 knowledge workers — commonly defined as employees whose jobs mainly involve acquiring and using information in a creative way — in the United S

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The Three Valuation Lows in SaaS: 2013, 2016, and 2022

SaaStr

The SaaS Capital Index from SaaS Capital had a nice summary this week of the 3 low points we’ve seen in SaaS multiples, and this chart puts things in great context: As you can see above, in the early days of SaaS … it was tough to be a public SaaS company. Public multiples often were around 4x-5x in 2008, and then the global meltdown came, and public multiples fell to as less than 2x revenue for a while.

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Clouded Judgement 3.10.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Consumption Chart Last week I talked a bit about consumption trends. Came across an interesting chart I wanted to share. Growth Deceleration of Consumption Companies So far, 2023 guides have not been pretty for consumption software companies.

Cloud 244
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The Playbook to Blending Product-Led Growth with Sales-Led Growth: Teams, Tools, Processes with Amplitude’s VP of APJ Mark Velthuis (Pod 641 + Video)

SaaStr

Product-led growth is a hot topic. As a startup, you want people to love your product, plain and simple. Getting them to love it is more complicated. At SaaStr APAC 2023, Matt Vethuis, the VP, APJ at Amplitude, shared his take on how to bring power to your products through a hybrid blend of product and sales-led growth called product-led sales. Product-led growth is a GTM strategy where the product is the main driver for growth.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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US-China chip war to hit affiliates of server maker Inspur

IT World

Reported plans to extend US chip export controls to Inspur affiliates signal continuing supply chain upheaval.

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What is generative AI? The evolution of artificial intelligence

IT World

Artificial intelligence is already designing microchips and sending us spam, so what's next? Here's how generative AI really works and what to expect now that it's here.

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Five tips on AI prompt writing (with real world Customer Success examples)

ChurnZero

Are you interested in using AI to make your Customer Success job easier? If so, this article is for you! We’ll walk through how to write prompts to help you better serve your customers, with examples you can add to your CS toolkit. Top tips include how to consider the customer perspective, use consistent language and formatting, and the best structure for efficient, effective results.

AI 75
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5 wild new ways to make Android widgets more useful

IT World

Widgets, widgets, widgets. Has there ever been an Android feature so full of promise that went unloved by Google for so very long? Okay, so maybe there has been — erm, lots of times , actually. But even so, Android's widgets system is a perfect example of an exceptional advantage that Google basically buried, abandoned, and left on the brink of extinction up until its overdue revival in 2021's Android 12 update.

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Amazon Product Title Best Practices: Write For The Consumer or Algorithm?

Neil Patel

This blog was written by David Hutchinson, VP of Marketplaces at NP Digital. Recently, I was in a pitch for a potential new Amazon client. We went through our audit of both their paid and product detail pages. Amongst our recommendations, we noticed that this brand was not utilizing the 130+ characters in their product titles. The prospective client was engaged and asking some great questions.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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ChatGPT now chatting via Azure OpenAI Service

IT World

Developers can now integrate ChatGPT directly, using a token-based pricing system, into a host of different enterprise and end-user applications.

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Why Proper Naming Conventions Are Critical for Scaling Your Marketing Campaigns

CloudKettle

It’s no secret that Marketing Cloud and Salesforce are incredibly powerful tools for businesses of all sizes. However, to truly benefit from these platforms, it is important to establish a clear and consistent system for naming your data. At first glance, this might seem like a small detail. After all, what’s in a name? However, […] The post Why Proper Naming Conventions Are Critical for Scaling Your Marketing Campaigns appeared first on CloudKettle.

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Q&A: Schneider Electric CIO talks IT staffing, sustainability, and digital transformation

IT World

Schneider Electric, a Fortune Global 500 company that specializes in digital automation and energy management, has the same challenges other enterprises face today — namely, finding new IT talent or reskilling employees to build talent pools from within. The company recruits new IT talent from multiple backgrounds, and not specifically computer science graduates.

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How to Automate Sales Tax for Your SaaS Business

Chargebee

If you’re running a finance team here's how connecting Chargebee and Anrok can help you stay sales-tax compliant without adding friction to your process.

Sales 52
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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Microsoft's tiny Word improvement is a big productivity boost

IT World

It confounds me why this took so long, but Microsoft is at last making it easier to paste plain text with a keyboard shortcut; support for this is now available to Microsoft 365 Insiders in the Beta Channel. Small change, big difference While in no way at the scale of Microsoft’s recent decision to officially permit Windows 11 on Apple Silicon Macs , the move is still significant.

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Being “Product-Led” in 2023 Means Product-Led Sales

Chart Mogul

Product-led growth is often presented as a silver bullet to hypergrowth. But in reality, many PLG success stories leverage traditional inside sales motions alongside self-service to speed up customer acquisition. This is called product-led sales. With a panel of experts, we discussed what product-led sales looks like in practice and when B2B SaaS leaders should … Product-led growth is often presented as a silver bullet to hypergrowth.

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Can’t hire? Can’t get hired? How to avoid the “Great Mismatch” trap!

IT World

The job market is weird. I’m hearing from employers that they’re struggling to hire. Job ads bring in a fraction of the number of candidates they used to, and the candidates who do apply tend to be unqualified, at least more so than in the past. Meanwhile, prospective employees say it’s hard to find work and struggle to get hired. There are lots of job openings and plenty of people looking for work.

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How to Amaze Your Customers for Life with Shep Hyken

Dubb

Your best marketing isn’t you paying for all of your brand’s ads. It’s when your customers tell others you’re who they’re doing business with—word of mouth. And the only way to make that happen is to create an experience that makes them want to talk about you. This is sage advice offered by Shep The post How to Amaze Your Customers for Life with Shep Hyken appeared first on Dubb Blog.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Houseware Raises $2.1 Million In Seed Funding

Entrepreneur - SaaS

The company will use the funding to grow its customer base, expand its team, and double down on alliances with partners like Snowflake to scale its offerings

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Mar 10 – Customer Success Jobs

SmartKarrot

Role: Senior Customer Success Manager Location: London Area, United Kingdom (Remote) Organization: Zappi As a Senior Customer Success Manager, it will be your primary responsibility to ensure that our clients are getting the most out of our platform. You will work together with customers to help them reach their desired results and to spot and remove any obstacles in their way.

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How to Retain Employees For 10+ Years with Alf Ruppert

FastSpring

Most CEOs don’t run the same company for over 15 years, but Alf Ruppert isn’t the typical tech founder. “I’m a bit closer to business owners from the 50s,” he admits — a time when he believes creating an enjoyable work environment was more highly valued. This perspective is why at least four employees have been with the company since the beginning. In 2006, founded iOSXpert — now the largest partner of the Mac-based CRM and project management software Daylite.