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Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Intercom, Inc.

This month, we have passed the three million download mark for the show. Liam Geraghty: That’s one of our most downloaded episodes, so if you haven’t heard it, you do not want to miss that. For Slack, that was clearly the engineering and dev communities, who love new tools. That just blows my mind.

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The most common mistake SaaS companies make on sales tax collection and filings

SaaStr

Meanwhile, new tax legislation for SaaS companies was brewing. Our first introduction to sales tax was dealing with it as a liability,” David Heinemeier Hansson, CTO and co-founder of Basecamp, told TaxJar. Download our free guide here. .

SaaS 215
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SOC 2 Policies: What They Should Include and Why They Matter

Scytale

Yaron Lavi CTO at Deel Book a Demo Key Components of SOC 2 Policies SOC 2 policies are your rules of the road for handling data responsibly, ensuring your operations align with the relevant Trust Services Criteria (TSC) while keeping your business secure and your customers happy.

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ISO 27001 Certification Costs Stressing You Out? Let’s Break it Down for You

Scytale

What happens if you add new services or locations? DOWNLOAD WHITEPAPER All-in-all, is it worth it? Better attract and retain new clients ISO 27001 is known as “The Golden Standard”, proving that your organization has implemented the highest security standard.

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The Ultimate SaaS Pricing Resources Guide

OpenView Labs

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Download the full report to dig in deeper. Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. Nudging Customers with Behavioral Tactics.

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10 Companies Show you their Positioning Strategy for Marketing

Upscope

My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology? It has some unique new features, though it's not positioned around those. It turns out they don't have mental energy to spare to learn about something new. Create a new category.

Strategy 128
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How 13 SaaS Companies Use Community Marketing to Grow

Natalia Luneva

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.