SaaStr

MARCH 18, 2025

The harsh reality: Most enterprises are adopting AI due to FOMO (Fear Of Missing Out) rather than for specific business outcomes. The actual tech stack matters. Yet there’s a massive gap between interest and implementation.

Technical Review 166

Technical Review Artificial Intelligence AI Marketplace as a Service 166

SaaStr

FEBRUARY 2, 2025

Under his leadership, the company has developed innovative AI-powered solutions for restaurant websites, online ordering, CRM, and marketing automation. Under his leadership, DoNotPay has pioneered the use of AI for consumer advocacy, including developing sophisticated AI negotiation systems.

AI 191

AI Technical Review Artificial Intelligence Systems Review 191

Payrix

DECEMBER 18, 2024

The world of Embedded Payments saw remarkable developments in 2024, shaping strategies and innovations across the industry. While many partners excel technically, broader operational considerationssuch as resourcing and support considerations , sales strategies , marketing , and portfolio managementremain areas for growth.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

Intercom, Inc.

JANUARY 12, 2021

From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. So when it comes to building your technical strategy, you need to assess each component in relation to what success will look like for your business.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

SaaStr

JULY 18, 2024

How can you bridge the gap between sales and tech to drive customer success? Sarah Polan, EMEA Field CTO at HashiCorp, and Louise Fellows, VP NEMEA at HashiCorp, explore the relationship between Field CTO and sales to help you understand why it exists and how you can leverage this relationship when you have a highly technical product.

CTO Coach 292

CTO Coach CTO Technical Review Customer Success 292

The Daily Egg

NOVEMBER 3, 2020

Years ago, mobile app development was reserved for developers and large organizations with big tech budgets. But today, mobile app development software makes it possible for people of all skill levels to build apps for a wide range of potential use cases.

Mobile 329

Mobile Development Software Review Software 329

SaaStr

JANUARY 3, 2025

We’ve covered this on SaaStr.com many times in the past but Brian reminds us all to look for candidates from companies slightly ahead of you on the growth curve instead of massive tech giants. With SMBs in particular, internal promotions can work better due to more “at-bats” and learning opportunities on the front lines.

Sales Hiring 278

Sales Hiring Scale Systems Review Interviewing 278

SaaStr

MAY 29, 2025

On your side: Assign a dedicated Customer Success Manager or technical resource to ensure to ensure the pilot runs smoothly. Create a Success Plan Develop a simple, actionable plan that outlines: The steps to achieve the pilots goals. A timeline for reviewing results and deciding on next steps.

Technical Review 179

Technical Review Software Review Engineering Metrics 179

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. If you’re a senior engineer and want to further your career, what skills should you develop? I don’t know.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

User Pilot

MAY 27, 2025

In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer? What real users say: Whatfix Mobile pros and cons We looked at real user feedback from trusted review sites like G2 and Capterra to get a pulse on what actual users love about the product. Whatfix G2 review. Whatfix G2 Review.

Technical Review 90

Technical Review Mobile Software Review Systems Review 90

SaaStr

APRIL 28, 2025

” and your AI will deliver a perfect technical answer instantly. QBRs and Check-ins Will Be AI-Driven AI will take over the quarterly business review and regular check-in calls. Companies will need to develop clearer pricing tiers, transparent discount structures, and simplified proposals.

AI 232

AI Underperforming Technical Team Sales Technical Review 232

SaaStr

MARCH 18, 2025

A Philadelphia native, Colin started his professional career as a Business Development Representative (BDR) 14 years ago and worked his way up to his current role as CRO. ” This distributed structure created intentional communication patterns that might not have developed in a single office.

Scale 168

Scale Sales Hiring Scaling Headcount 168

SaaStr

FEBRUARY 6, 2025

The Speakers: Mayada Gonimah (Founder, Thread AI) Maya is the co-founder of Thread AI, which helps large enterprises embed AI into their existing workflows and applications without disrupting their tech stack. AI Should Never Be a Workflow – It Should Enhance Existing Ones The biggest mistake enterprises make?

AI 166

AI Cloud Enterprise Technical Review 166

SaaStr

MARCH 23, 2025

Their product is generating an impressive 45% of developers’ code on average. Technical customers report that tasks that previously took weeks are now completed in hours. ” Graham’s advice to other sales leaders: “Document your mistakes religiously and review them quarterly.

Sales Recruiting 211

Sales Recruiting Sales Hiring Scale AI 211

SaaStr

MARCH 28, 2025

If you do lose a few key customers due to AI-related churn, Be Kind. Move faster on the product development side. AI is driving buyers to look at their vendors and tech stack anew. Because Im already seeing a number go back a year out or less to their original vendor. Burn them on the way out and they wont boomerang back.

Churn 177

Churn AI Technical Review Innovation 177

SaaStr

MARCH 12, 2025

The marketing session is often “career-ending” for CMOs – The quarterly marketing review tends to run overtime, spark intense debates, and is the most dreaded session for many CEOs who aren’t marketing natives. You assembled a talented team, built an amazing product, and established a growing SaaS business.

Sales Hiring 184

Sales Hiring Marketing Technical Review Underperforming Technical Team 184

SaaStr

APRIL 15, 2025

With 17 years of venture capital experience, Ethan began his career in consumer investing before pivoting to B2B, where he developed particular expertise in developer platforms and B2B software. Craft a compelling narrative : Structure your story with a clear arc from founding to current traction to future vision.

Technical Review 152

Technical Review Venture Capital Outsourced Development AI 152

SaaStr

NOVEMBER 30, 2022

“The hardest part of closing any deal is finding it,” says Lars Nilsson, VP of Global Sales Development at Snowflake. Over his 35+ year career, Nilsson has managed 100+ Sales Development Representatives (SDR) across four continents, six countries, and ten cities. Sales engagement tech is a must-have .

Sales Hiring 246

Sales Hiring Development Technical Review Management 246

Payrix

FEBRUARY 4, 2025

Point-to-point encryption (P2PE) Technology standard created to secure electronic financial transactions. Terms related to integrated payment technology Application programming interface (API) A set of routines, protocols, and tools that are used for building software applications. eCheck, PayPal, etc.)

Payment Services 147

Payment Services Merchant Services Payment Solutions Payment Methods 147

SaaStr

SEPTEMBER 22, 2020

Skill sets required are shifting as the world becomes more automated and reliant on technology. It once would take a specialist who knew the vast details of technology, now you just need to know the platform and how to manipulate data to reach your goals. 3 Successful technology companies are developer and practitioner centric.

Technical Review 311

Technical Review Data Artificial Intelligence Machine Learning 311

SaaStr

JUNE 14, 2023

From its humble beginnings as a one-click dictionary solution to becoming an industry leader in RPA program development, UiPath’s story offers valuable insights for SaaS entrepreneurs looking to scale their own automation initiatives. They went to India for a few months to develop a prototype and realized this was where the market was.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

TechEmpower SaaS

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. It plays a crucial role in product development too, where generative AI speeds up design processes, streamlines testing, and tailors user experiences effectively.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

Sales Hacker

NOVEMBER 29, 2024

HG Insights has been writing market reports for years as the pioneer of tech adoption and market insights and is trusted by GTM leaders at the likes of Snowflake Five9 and Google Cloud to improve GTM efficiency. Constantly leveraging our GTM LP community network to diligence new businesses and verticals better.

Investment 111

Investment Technical Review Development Team Review Scale 111

SaaStr

APRIL 23, 2024

The founders were very hands-on with R&D and other aspects of the organization, such as detailed technical reviews. There was a sense of co-ownership between the engineering team and tech leaders diving deep on these tech reviews. They miss what customers want. You can’t miss this. Build what customers want.

Technical Review 285

Technical Review Government Innovation Engineering 285

Intercom, Inc.

AUGUST 11, 2020

As she tells it, “When I was fresh out of college, I was working at my first job in the tech industry. Think about the impact that racism has already had in tech. Many people believe tech to be apolitical and unbiased, but that’s simply not true. The language we use shapes our world. Know the scope of the issue. Share the work.

Technical Review 289

Technical Review Software Review Systems Review CTO Hire 289

SaaStr

FEBRUARY 22, 2023

Despite all the advancements in technology, creating a product with a great user experience remains challenging. This uses the principle of Test Driven Development, which is less focused on products with perfect codes detached from human reality but more on creating products that solve problems.

CTO Hire 285

CTO Hire CTO Payment Methods Payment Solutions 285

BetterCloud

MAY 23, 2025

In 2025, a sprawling, ungoverned tech stack can quickly become a costly and unwieldy beast, hindering agility and draining resources. Here are key strategies to consider for consolidating and simplifying your tech stack. Defining the strategic technology blueprint The “ideal future state” needs to be more than a wish list.

Technical Review 52

Technical Review Strategy Government Systems Review 52

USIO

MAY 9, 2025

Embedded Fintech Stack Translation: The full sandwich of financial tech. Automated decision engines assess risk for loans, merchant approvals, or insurance in real timeno manual reviews needed. Sandbox Environment Translation: The safe space for developers to break stuff. White-Label Solution Translation: Their tech, your brand.

Payments 130

Payments Merchant Services Payment Services Finance 130

SaaStr

JANUARY 15, 2021

Maybe you think developers are weird beasts that type on a keyboard pushing out code, and then as soon as they become indispensable, they quit. At his core, Jeff Lawson is a software developer first, and the CEO of Twilio second. In turn, developers need to adapt. You may ask, “When can we ship this?”

Sales Recruiting 212

Sales Recruiting Development Software Review Management 212

User Pilot

MAY 27, 2025

This article provides an in-depth and honest review of the platform. Based on verified Gartner reviews , the majority of its customers use WalkMe to support internal business apps, large-scale field operations, and app rollouts across thousands of employees or users. ” WalkMe review collected by Gartner. Lets dive in!

Mobile 73

Mobile Software Review Technical Review Pricing 73

SaaStr

SEPTEMBER 29, 2022

Product-led growth (PLG) is the consumerization of software—a strategy B2B software companies can learn from growth teams at successful consumer tech companies. . Stage 2 Capital’s Co-Founder and Managing Director, Mark Roberge, breaks down what a consumer tech growth team looks like and how they operate. Free user acquisition.

Technical Review 278

Technical Review Technical Advisors Scale Compensation 278

SaaStr

MARCH 17, 2021

Due to that convenience, departments and teams tend to seek out best-of-breed cloud applications, streamlining foundational and specialized functions through automation. However, trouble arises when your company ends up with a SaaS sprawl – the overall amount of adopted applications overwhelms your tech stack.

Sales Hiring 317

Sales Hiring Scale Technical Review Marketplace as a Service 317

Tom Tunguz

SEPTEMBER 30, 2020

The 4 states of an engineering team is a mental model that resonated with me, and I think it provides a framework for leadership teams and boards to understand the state of a developer team. Treading Water - the team sustains a good pace, but can’t embark on new projects or reduce technical debt. Morale is low.

Engineering 363

Engineering Software Review Systems Review Technical Review 363

FastSpring

OCTOBER 16, 2024

In some regions (such as Latin America), this means as much as a 20%-30% differential in approval rates due to the relatively low prevalence of “international credit cards” (i.e., That’s because a merchant of record becomes the entity that is technically selling the product. Higher approval rates due to local acquiring.

Merchant Services 158

Merchant Services Payment Services Payment Methods Outsourcing Services 158

SaaStr

JANUARY 19, 2023

Foundries (North & Latin America and Caribbean), and Alok Kapur, Global VP of Strategic Partnerships and Business Development, share some essential tips on how growth companies can partner with large software companies to create powerful partnerships. In this session, Kange Kaneene, VP at SAP.iO

Technical Review 257

Technical Review Startup Scale Sales Hiring 257

SaaStr

DECEMBER 7, 2023

Obviously, this is both challenging and frustrating to founders but ultimately, they will wind up with investors who have really done their diligence and are fully committed to helping them succeed. #5. While still in college Jay went to work for Morgan Stanley working on the development of their separately managing account business.

Development Team Review 288

Development Team Review Technical Review Management Social Media 288

Tom Tunguz

MARCH 24, 2020

Certainly, some of this spike is due to transient conditions. But the US has the potential to increase grocery delivery 5x if we look to other developed nations as a proxy for long-term adoption. Amazon will hire more than 100,000 workers; Instacart is hiring 300,000 workers; Walmart will recruit 150,000. Entertainment is changing.

Software Review 361

Software Review Technical Review Entertainment Outsourced Development 361