Intercom, Inc.

FEBRUARY 26, 2018

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. Frameworks like Ruby on Rails, Node, Angular, Ember, React etc.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

Sales Recruiting 260

Sales Recruiting Sales Hiring Scale VP of Engineering 260

Kellblog

SEPTEMBER 16, 2021

In addition, I expect to do some more VC-style work such as helping with diligence, sourcing, best practice sharing, thought leadership, portfolio-company events, and maybe even expressing the odd opinion on how to best message and position the (already well positioned) firm itself. You know, my usual stuff.

Venture Capital 127

Venture Capital Development Team Review Software Review Blockchain 127

Sales Hacker

SEPTEMBER 13, 2024

If your sales team has 20 plus reps, we’re confident Apollo could be a game changer for you. star rating on G2 backed by over 7,300 verified reviews. years from $10m to over $900m+ in revenue, the team from 30 to 1,500 people, and took it public on the NYSE. Four key program areas emerge: Connect them with leadership regularly.

Sales Hiring 113

Sales Hiring Scale Development Team Review AI Search 113

Scytale

JUNE 20, 2025

A great pen test report outlines critical vulnerabilities, their impact, and provides actionable remediation steps for your team. You’re moving your team from defense to offense and going through the ultimate security drill to gauge whether your controls have what it takes. What’s a pen test again? Easy enough?

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Development Team Review Systems Review 52

Neil Patel

NOVEMBER 6, 2020

TThe SEO research tool, SEMrush, revealed backlinks account for as much as five SEO top 10 ranking factors: Due to how essential links are to rankings and traffic, you’ll find a host of companies promising to help you generate backlinks at the click of a button. Thought leadership. A Diversified Team. If only it were that easy!

Development Team Review 111

Development Team Review Acquisition Outsourced Development Content Marketing 111

Andreessen Horowitz

MAY 6, 2024

The Cultural Leadership Fund (CLF) team is often asked by portfolio founders how exactly cultural leaders can be a game-changing asset for their companies. along with their management team, friends or family to better understand their investment goals and appetite are great first steps to building a relationship.

Technical Review 104

Technical Review Innovation Technical Cofounder Development Team Review 104

Point Nine Land

DECEMBER 1, 2020

A methodology in five simple steps I learned how to run forecast and pipeline reviews, first, by distilling what my sales managers did when I was a sales rep and, then, building my own systems as a sales leader at Revinate, at Framer, and advising a number of B2B SaaS companies. Is the sales team following the steps of the sales system?

Development Team Review 59

Development Team Review Systems Review Forecasting Software Review 59

Sales Hacker

MARCH 19, 2019

“Anita came on as the first CRO of Voxy in 2018 and has since scaled the inside sales team both in the US and in their international offices. She is a fantastic representation of what it means to be a sales leader– not just a sales manager– as echoed by the members of her team and others in the C-suite at Voxy.

Scale 106

Scale Sales Hiring Development Team Review Sales 106

Sales Hacker

JULY 31, 2020

Much of this is due to the nature of our profession, but it’s made worse because most sellers today operate in toxic work environments. So, yes, it’s time to start a conversation about mental health on your sales team. RELATED: PODCAST 47: Key Qualities of great Sales Leadership w/ Dan Fougere. What was last on the list?

Technical Review 127

Technical Review Development Team Review Underperforming Technical Team Social Media 127

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Personally, our team has been holding back a little bit. Aileen Lee: And so, they’re just way easier due diligence, I think. I’m here.” Jason Lemkin: Thank you for coming.

Investment 182

Investment Technical Review Part-Time VPE Development Team Review 182

Buffer Resources

JUNE 13, 2024

Why isn’t it just about developing awe-inspiring content anymore? The most important thing to remember is that earned media channels will always belong to third parties, such as bloggers, news websites, and review platforms, so ultimately you have little to no control over them.

Strategy 131

Strategy Social Media Development Team Review Software Review 131

FastSpring

DECEMBER 21, 2020

Get to know the fantastic team behind the ecommerce platform! Right now, I am spending most of my time with the Halifax team working on the SalesRight product roadmap and trying to build out all the features and functionality that our customers need. My first job in tech was in 1998 as a software developer.

Technical Review 78

Technical Review Development Team Review Software Review AWS 78

Sales Hacker

MAY 7, 2025

With over 30 years of experience scaling revenue teams across FinTech, SaaS, cloud computing, and communications, Marcy has held executive roles at Boomi and PayPalwhere she led an 800+ person global team. The importance of cross-functional stream teams for accelerating GTM initiatives. And we build what we call stream teams.

Engineering 78

Engineering Scale Merchant Services Sales Hiring 78

Sales Hacker

MAY 15, 2019

I learned these lessons the hard way, from painful personal experience in leading teams for multinationals. The wrong person or people in a team can destroy your productivity. But hiring the wrong person into a senior leadership team is an epic fail. The next biggest mistake is retaining people who need to move on.

Underperforming Technical Team 79

Underperforming Technical Team Sales Hiring Development Team Review Sales 79

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. This often includes leading implementation, customer success and customer support teams.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

ProfitWell

OCTOBER 14, 2019

But the way Hiten talks about how he builds a remote team did a lot to alleviate my doubts. Going remote requires a shift in how teams traditionally interact. The mechanisms that make these actions easier when working in an office don’t exist for remote teams. If leadership can’t do remote well, the whole company will fail.

Development Team Review 72

Development Team Review Technical Review Communication Leadership 72

OPEXEngine

JUNE 14, 2022

The new benchmarks have been developed in conjunction with executives at leading technology organizations, and build on OPEXEngine’s best-in-class analytics, which is used by CFOs, investors, and leadership teams at many of the world’s most important SaaS companies.

Technical Review 45

Technical Review Benchmarks Outsourcing Services Technology 45

Point Nine Land

JUNE 29, 2021

What’s more, NexHealth has built a universal API that makes it easy for developers to integrate healthcare data. Ultimately, NexHealth is going to become a three-sided marketplace that connects doctors, patients, and developers to accelerate healthcare innovation. We led NexHealth’s seed round less than two years ago.

Healthcare 52

Healthcare Development Team Review Systems Review Marketing 52

OpenView Labs

OCTOBER 3, 2019

As the company’s first marketing hire, it was my responsibility to build out the marketing strategy and team from scratch. Perhaps just as important as being the first marketing hire, I was also the first remote member of Trello’s executive team. Today, my team is distributed all across the U.S., Spain and Brazil.

Development Team Review 70

Development Team Review Technical Review Interviewing Social Media 70

Sales Hacker

MAY 7, 2025

With over 30 years of experience scaling revenue teams across FinTech, SaaS, cloud computing, and communications, Marcy has held executive roles at Boomi and PayPalwhere she led an 800+ person global team. The importance of cross-functional stream teams for accelerating GTM initiatives. And we build what we call stream teams.

Engineering 66

Engineering Scale Merchant Services Sales Hiring 66

Sales Hacker

SEPTEMBER 11, 2020

Typically this occurs through a funding round that helps foot the bill for things like payroll, research and development, and endless La Croixs (we’ll discuss the various stages of a funding round shortly). Venture capitalists invest in startups because they believe in the founder(s) and their vision. What Happens Once They Raise Funding?

Outsourcing Services 98

Outsourcing Services Scale Startup Outsourced Development 98

Sales Hacker

JULY 11, 2019

If everyone on the sales team is missing quota, organizationally, you might be set up to fail. When it leaves both you and your sales team in a good place moving forward. It’s also the right option if you have a supportive manager, a great team, and a culture you like being a part of. Of course, it might not be you at all.

Development Team Review 75

Development Team Review Underperforming Technical Team Sales Branding 75

Sales Hacker

JULY 26, 2023

The future of AI in sales What AI can do for account executives The Harvard Business Review found sales teams using AI increased leads by more than 50% and reduced costs by up to 60%. Develop and hone discovery questions. ChatGPT can help craft personalized emails that engage your prospects on a personal level.

ChatGPT 92

ChatGPT Scale AI Search AI 92

Sales Hacker

APRIL 22, 2025

She is currently the VP of Growth and Marketing at Superhuman, the most productive email app ever made for teams. She has also led high-performing teams at Armada, Engine, Outreach, and ThousandEyes. 27:02 Harmonys lean, high-impact program playbook for early-stage teams. The future of GTM is here. I appreciate it.

AI Search 88

AI Search AI Marketing Scale 88

SaaStr

SEPTEMBER 12, 2019

At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more.

Investment 104

Investment Underperforming Technical Team Sales Hiring Software Review 104

User Pilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

User Pilot

JULY 25, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Looking into tools for retention specialists? Book a demo to see it in action!

Retention 52

Retention Sales Hiring Development Team Review Software Review 52

SaaSOptics

MARCH 1, 2022

What makes finance teams throw up their hands and say, “I just need a tool that can do X!” finance teams are responsible for planning the financial roadmap of an organization and keeping everything in balance. Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.).

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

ProfitWell

JANUARY 7, 2020

Helps you develop higher quality products. You’ll be more attentive to their needs and they will appreciate your diligence in helping them. You select whether you are looking for a plan built for individuals, teams, or enterprise. There is a range of tiers for teams and for enterprise. Test and review.

Pricing 52

Pricing Development Team Review Software Review Technical Review 52

ChurnZero

JULY 6, 2023

The company mustered its team and began working to improve the customer experience along its journey. This means identifying all the touchpoints that customers will have and diligently creating the best experience for them. The right one is up to your team to decide—and that should be driven by the customer experience.

Development Team Review 52

Development Team Review Consulting Outsourced Development Customer Success 52

Sales Hacker

JULY 26, 2023

The future of AI in sales What AI can do for account executives The Harvard Business Review found sales teams using AI increased leads by more than 50% and reduced costs by up to 60%. Develop and hone discovery questions. ChatGPT can help craft personalized emails that engage your prospects on a personal level.

ChatGPT 52

ChatGPT Scale AI Search AI 52

Outseta

AUGUST 13, 2019

Having sat on both sides of the table, I’ve developed a stupid simple approach to start-up hiring that’s helped me cut through the b t on both sides, removing any semblance of smoke and mirrors from the hiring process. I was leading a team of 15, the company was growing like a weed, and I loved the people that I was working with.

Sales Hiring 54

Sales Hiring Sales Recruiting Interviewing Development Team Review 54

SmartKarrot

FEBRUARY 15, 2023

diligently keep track of every CS tool action. Develop, train, and coach the squad while maintaining team rhythm. A varied set of remote-first employees should be recruited, trained, and given opportunity for ongoing growth and professional development. First-level support for accounts that are owned.

Technical Review 19

Technical Review Customer Success Development Team Review Systems Review 19

SmartKarrot

AUGUST 16, 2021

Role: Global Head of Customer Success Location: London, England, United Kingdom Organization: YOOBIC As a Global Head of Customer Success, you will be a Leader, first and foremost, and part of the customer success leadership team with the courage and confidence to challenge the status quo; anticipating problems and mitigating risks.

Customer Success 19

Customer Success Technical Review Development Team Review Systems Review 19

SmartKarrot

FEBRUARY 24, 2023

Taking care of level 1 escalation requests, offering entrepreneurs options to reduce churn, or elevating the matter to a Senior CSM and producing complaint summaries for management review. Consult our Investor Relations team. The operations team and I work together to set up a SOP, but the CSM is still in charge of maintaining it.

Customer Success 19

Customer Success Development Team Review Systems Review Sales Hiring 19

SmartKarrot

AUGUST 22, 2022

Hire and mentor a team focused on driving business value to the customers. Develop, test and iterate on customer engagement strategies in collaboration with your partners in sales, engineering, and product management to proactively ensure overall customer health. Develop product expertise/advisory methodology across Viant’s software.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Technical Review 19