SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. When asked what the best product is that Sacks has seen, he said there are a lot of good demos.

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Scale Sales Hiring Sales Recruiting AI 278

How To Buy Saas

MAY 21, 2025

Whether youre a startup , an SMB , or a global enterprise , the right ATS can streamline your recruitment process, save time, and help attract top talent in a competitive market. Recruitee Best Collaborative Recruiting ATS Pricing: Key Features: Ideal Use Case: 4. Whats the difference between an ATS and a recruitment CRM?

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Systems Review Sales Recruiting Sales Hiring Technical Review 52

SaaStr

JULY 1, 2020

An open discussion with Sam Blond, CSO at Brex, and Kristen Habacht, VPS at Atlassian, about adjusting their sales process during Covid-19. Kristen Habacht runs EDR sales at Atlassian, which I got a check today, $40 billion-$50 billion company. She manages a huge global team. Four, people in the sale? Jason Lemkin: None.

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Merchant Services Scale Sales Recruiting Sales 247

Chart Mogul

JANUARY 9, 2025

So read on, and hopefully, your SaaS sales journey will be less about trial and error and more about steady progress toward success. Whats important to note is that each model targets a distinct customer persona and, therefore, has a unique approach to the customer journeyfrom brand awareness to sales and, ultimately, conversion.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

ChurnZero

NOVEMBER 26, 2024

This is a guest article by Swati Garg , founder and CEO, Melo Associates , and Lindsay Lynch , senior recruitment consultant, Melo Associates , a recruitment firm focused on customer success hiring for SaaS and tech companies nationwide. A description of the initial training and onboarding process.

Technical Review 52

Technical Review Sales Recruiting Customer Success Sales Hiring 52

SaaStr

APRIL 23, 2019

Anu: Can you talk a little bit … You came up with that idea during those three days, but by demo day, did you have any customer? So, by demo day, we actually didn’t have a product, but we were able to raise our series A. Anu: And you took at least 10, 12 to 15 months after demo day to launch publicly? Henrique: Yeah.

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SaaStr

AUGUST 8, 2019

Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. The topic of the day is secret to SMB sales. That’s fantastic.

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Sales Recruiting SMB Scale Sales Hiring 117

Sales Hacker

JULY 25, 2022

Here’s the thing about driving a car — and about running a sales org: Bumps in the road are inevitable. One of the best ways to ensure every part of your engine is running smoothly is to build sales performance dashboards for everyone on your team. What is a sales performance dashboard? What is a sales performance dashboard?

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User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

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Onboarding SaaS Payments Payment Services Payment Solutions 96

Kellblog

MAY 10, 2021

In this post, I’ll present what I view as the minimum sales management framework for an enterprise SaaS startup — i.e., the basics you should have covered as you seek to build and scale your sales organization [1]. Pipeline management rules, with an optional stage matrix. Onboarding program. Value (e.g.,

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Sales Hiring Scale Sales Recruiting Enterprise 127

SaaStr

AUGUST 8, 2019

Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. The topic of the day is secret to SMB sales. That’s fantastic.

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Sales Recruiting SMB Scale Sales Hiring 109

Sales Hacker

JANUARY 30, 2023

The first goal of sales at a startup isn’t to bring in revenue — it’s to get customer feedback. I’ve used our sales process to iterate our way to product market-fit and wanted to share what I’ve learned along the way. Use sales conversations as a tool to get product feedback. So how do you get there?

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Sales Recruiting Product Marketing Scale Sales Hiring 114

Andreessen Horowitz

FEBRUARY 8, 2024

But building a sales compensation plan that both aligns your sales team’s compensation with your customers’ objectives and recruits top salespeople can be incredibly difficult in usage-based pricing. Determine where your sales team makes your customers more successful In usage-based pricing, value = usage.

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Compensation Sales Recruiting Sales Systems Review 92

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. Then, the sales team went to work. When making a sales hire, Max pays attention to the way candidates approach getting the job.

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Sales Hiring Scale Sales Recruiting Technical Advisors 183

Sales Hacker

DECEMBER 30, 2020

B2B sales is always changing, but nothing could’ve quite prepared us for the wild ride that 2020 ended up being. While most of us have settled into the new normal and the challenges that come with it, sales leaders are looking ahead with uncertainty. Best Sales Statistics to Know in 2021. Short on time? What this means for you.

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Sales Hiring Sales Recruiting Underperforming Technical Team Revenue 132

Totango

DECEMBER 13, 2022

It’s clear to corporate leaders that strong onboarding and ongoing engagement help convert tentative new relationships into happy customers and established revenue streams; and risk management protects hard-earned customer trust and shines a light on opportunities for expansion. Show them the data.

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Sales Hiring Sales Recruiting Scale Customer Success 99

OpenView Labs

JANUARY 25, 2022

Here are the top seven onboarding mistakes you could be making. Read on to learn how to improve and get inspired by some of the best SaaS onboarding experiences. The top 7 self-serve onboarding mistakes. 1 – Your product is too confusing without sales or success helping out. The same mistakes come up time and again.

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Onboarding Sales Recruiting Software Interviewing 98

User Pilot

DECEMBER 6, 2023

Start implementing a dogfooding program by recruiting users from across the organization, especially those not involved in the product development. Before you start testing, provide testers with adequate user onboarding so that they know how to use the product. Book the demo to see how you can use it for dogfooding in your SaaS.

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Software Development Sales Recruiting Development Software Review 98

Sales Hacker

AUGUST 3, 2020

Powerpoint or Google slides are free, and product demos don’t need much more. And with the right setup in place, onboarding is almost as simple. Your salary costs, according to Peak Sales Recruiting , are 90K on average and $180K OTE (on-target earnings). Plus, AE’s in the early days don’t need a manager.

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Sales Recruiting Sales Hiring Investment Technical Review 116

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

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Scale Payment Methods Sales Recruiting SaaS Payments 105

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Account Managers: They serve as the lead point of contact for all customer account management matters. They also manage finances and supervise one or more engineering teams.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Intercom, Inc.

FEBRUARY 28, 2018

A big part of why we are seeing this growth is that our customers have found that when they use Intercom to engage their website visitors, conversion rates and sales increase by more than 80%! We are laser focused on driving breakthrough innovations which help our customers grow their businesses efficiently. You can see all London roles here.

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Scale Sales Hiring CTO Engineering 195

User Pilot

JUNE 19, 2024

Interested in customer onboarding specialist roles? In this guide, we’ll explore the ins and outs of customer onboarding specialist roles through detailed job descriptions and handy templates. As a customer onboarding specialist, you’re the guide who sets the tone for long-lasting customer relationships.

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Onboarding Sales Recruiting Technical Review Sales Hiring 52

User Pilot

JULY 25, 2024

Book a demo to see it in action! Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a customer experience manager?

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Sales Recruiting Sales Hiring Management Leadership 81

Stax

MARCH 18, 2025

Often abbreviated to CLV or LTV, this is the amount of revenue generated by a customer as long as they have an account with your SaaS company. Your CAC is how much you spend on acquiring and onboarding a customer, and can include marketing, communications, sales, and other expenses. Customer acquisition cost.

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Scale Payment Services Payments SaaS Payments 117

Neil Patel

OCTOBER 7, 2020

These solutions usually have features for HR reporting, benefits tracking, applicant tracking, employee onboarding, training, and more. Request a free demo today to get started. #3 3 – Deputy Review — The Best For Time and Attendance Management. They even have solutions for inventory management, HR, and payroll.

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Software Review Software Systems Review Sales Recruiting 145

Tom Tunguz

OCTOBER 24, 2021

I imagine everyone at this point has used a Zoom Webinar, so we don’t need a full demo, but just so you know, please use the chat to connect with your fellow attendees. So that’s one I actually tell the recruiters at Stripe, their job is to flag when they think it’s a no hire. Sorry, I interrupted you.

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CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

User Pilot

SEPTEMBER 14, 2023

Segmentation can help you launch personalized onboarding experiences. Book a demo to see its full functionality. Segmenting customers can help your organization better tailor its products and run effective in-app onboarding to meet the needs of each group. But the most important aspect of all of this? Goal setting framework.

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Sales Recruiting Strategy Onboarding Churn 105

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. Professional Sales SALES STACK. 2021: Sales Tools. Sales W hich challenges would you like sales technology to solve for your sales team? What is sales technology here to do?

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Scale Payment Methods Payment Solutions Sales Recruiting 113

User Pilot

AUGUST 28, 2024

Interested in customer onboarding coordinator roles? In this guide, we’ll explore the ins and outs of customer onboarding coordinator roles through detailed job descriptions and handy templates. Looking into tools for customer onboarding coordinators? Book a demo to see it in action! You’re in the right place!

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Onboarding Technical Review Sales Recruiting Sales Hiring 52

User Pilot

AUGUST 30, 2024

Interested in customer onboarding manager roles? In this guide, we’ll explore the ins and outs of customer onboarding manager roles through detailed job descriptions and handy templates. Looking into tools for customer onboarding managers? Book a demo to see it in action!

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Onboarding Management Sales Recruiting Sales Hiring 52

User Pilot

FEBRUARY 21, 2022

What are the pre-launch and post-launch steps (hint: user onboarding is a part of this)? marketing teams use GTM tactics like launching the product on Product Hunt , content marketing, paid advertising, and product demos. The post-launch phase is all about user onboarding. showcase your product with a demo.

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SaaS Sales Recruiting Onboarding Advertising 98

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Professional Sales SALES STACK. 2022: Sales Tools. Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

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Scale Sales Recruiting Sales Outsourced Development 88

User Pilot

JULY 22, 2023

In this guide, we’re going to show you how a land and expand strategy can help you grow your revenue generation from existing clients by deploying a foot-in-the-door approach with your sales team! You need a clear target market, proper positioning, product-market fit, and the right sales process for a land and expand strategy to work.

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Strategy Sales Recruiting Customer Success Acquisition 95

ChurnZero

APRIL 26, 2019

Your new Customer Success Manager only gets to experience their first day on the job once. The difference between an effective and ineffective employee onboarding experience determines the long-term success of a new Customer Success Manager (CSM). So how do you properly onboard a new CSM and minimize their time-to-value?

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Onboarding Sales Recruiting Scale Sales Hiring 58

yoursales

JANUARY 29, 2021

Sales Stack 2021. Sales Tools for Professional Sales. SALES STACK 2020: THE TOOLS SALES STACK 2020: THE TOOLS. Sales technology for professional sales will be more important than ever. In 2020 almost every single Sales Professional was forced inside. Same goes for Sales Professionals.

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Scale Payment Methods Payment Solutions Sales Recruiting 106

User Pilot

MARCH 21, 2024

The Buyer Persona Template focuses on the decision-maker’s pain points and goals, helping sales and marketing teams tailor pitches for closing deals. Book a Userpilot demo and we will explain how you can best collect and analyze user data for this purpose! Send in-app messages with modals to recruit interview participants.

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