Sales Hacker

JUNE 24, 2021

Converting a prospect to a demo is hard; leading an engaging demo is even harder. In his workshop filled with real-world examples, Demo-litions co-host and Replayz CEO Dave Kennett walks you through how to hone both your content and your presentation skills for a demo that speaks to exactly what your prospect needs.

Engagement 62

Engagement Sales 62

User Pilot

SEPTEMBER 19, 2023

User engagement refers to any interaction your customers have with your brand, product, or website across all touchpoints. Why is User Engagement important? In other words, they want to see high user engagement. Here are the most important reasons why user engagement matters. Do you need tools for User Engagement?

Engagement 52

Engagement Software Review Onboarding Subscription 52

User Pilot

MARCH 1, 2022

There are multiple channels and tactics you can implement to engage with customers and bring them back. why segmentation and good customer service are key drivers of user engagement. 10 re-engagement strategies you can start implementing right away. Use the “what’s new” email to re-engage inactive users.

Engagement 98

Engagement SaaS Social Media Churn 98

User Pilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. While customer acquisition is important, if you're unable to keep user engagement up, you've built a leaking house that will drown everyone in it! Measure engagement by feature usage to understand what brings the most value.

Engagement 98

Engagement Metrics Scale SaaS 98

User Pilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends.

Trends 98

Trends Engagement Artificial Intelligence Machine Learning 98

User Pilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. But how do they know it’s actually worth it when they don’t engage long enough to find out? This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result.

Engagement 90

Engagement Strategy SaaS Customer Lifetime Value 90

User Pilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. Ready to get started? Let’s go!

Engagement 98

Engagement Metrics Strategy Churn 98

Trint

MARCH 4, 2021

So how do you break through and create an engaging video that people want to watch? Whether it’s a 20 second social media snippet or a product demo, scripting your video is a must. Out loud Successful videos need to be compelling and engaging. Anything over two minutes and engagement plummets.

Engagement 130

Engagement Social Media Marketing Branding 130

User Pilot

APRIL 4, 2024

Whether you want to boost user activation or improve product adoption, maximizing product engagement is crucial. But here’s the thing—product engagement can mean different things for various products. That makes it key to understand what product engagement means for your specific offering to track and optimize the right metrics.

Engagement 52

Engagement SaaS Retention User Experience 52

User Pilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. You first have to understand the basics of click tracking and work with different tools that track in-app engagement. what to do with the data you collect. link clicks tracking.

Engagement 97

Engagement Underperforming Technical Team SaaS User Experience 97

User Pilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. With ease, you’ll gather, analyze, and share user engagement insights that will reduce churn and drive product growth. If unsure, dig into your engagement data and interact with other teams in your company.

Engagement 96

Engagement Metrics Scale Customer Lifetime Value 96

Unbounce

FEBRUARY 25, 2020

Mark knows how to engage prospects and get ’em excited about SaaS. Over several months, Procurify’s team: Developed an innovative outbound marketing strategy that would help them connect directly with prospects in an engaging way. Be like Mark. That’s where Mark Huvenaars and Jendi Logan come in.

Scale 136

Scale SaaS Advertising Sales Hiring 136

User Pilot

MARCH 30, 2022

Adoption vs engagement metrics: how are they different or are they the same? Product adoption and customer engagement are not the same. Thus, the metrics you use to track adoption and engagement should be different. Your customers must stay engaged with your product so you can earn revenue from your SaaS company.

Engagement 97

Engagement Metrics Scale Software Review 97

User Pilot

JULY 29, 2021

Are you looking for customer engagement solutions that can give you an upper hand in creating stronger customer relationships? It can be quite confusing if you don’t know what tactics will improve customer engagement in your product. What is a customer engagement solution? Get a demo now! Higher customer retention.

Engagement 98

Engagement Software Review SaaS Onboarding 98

User Pilot

JULY 19, 2021

You have to engage with them at various stages in their user journey for a great customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. In this article, we look at how Customer Engagement Platforms benefit SaaS companies.

Engagement 98

Engagement Scale Onboarding Customer Support 98

Intercom, Inc.

OCTOBER 31, 2018

Our customers are already seeing value from implementing Custom Bots on their website by personally engaging new visitors with video, automatically qualifying leads and nurturing new trial users to paid plans. “In three weeks, we’ve seen a 50% growth in engagement with the Messenger.”

Scale 128

Scale Engagement Marketing Onboarding 128

User Pilot

AUGUST 18, 2021

Why is it important to measure customer engagement in your product? In this article, we'll go over what customer engagement is, why you should measure it and how plus some of the top metrics to track. Customer engagement refers to repeated interactions that users have with your product or brand across their user journey.

Engagement 98

Engagement Retention Software Review SaaS 98

User Pilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Offering personalized demos to show the product’s value and encourage deeper engagement. Incorporating gamification like badges and progress bars to make the user experience more engaging.

Customer Success 83

Customer Success Retention Software Review Customer Lifetime Value 83

User Pilot

MARCH 9, 2022

In-app messages can increase customer lifetime value and improve retention rates by promoting advanced features or a personalized demo. In-app messages are targeted messages that can be used to onboard users, engage users throughout their customer journey, and drive user engagement by highlighting new features.

Engagement 95

Engagement Customer Lifetime Value SaaS Onboarding 95

Cobloom

JANUARY 9, 2019

Which offer will be most likely to motivate your potential customers to engage with you: a free trial or a demo? However, in some cases a demo will be preferable. It’s generally accepted that for your software as a service product a free trial is always preferable to a demonstration.

Engagement 73

Engagement Software 73

User Pilot

APRIL 16, 2024

It also helps identify better ways to engage users. TL;DR End-user behavior monitoring involves observing how users engage with a product. Book a demo now to get started. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is end-user behavior monitoring?

User Experience 104

User Experience Engagement Trends Churn 104

User Pilot

FEBRUARY 27, 2024

By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. Let’s dig into what in-app events are and how you can leverage them to drive engagement and build better products! In-app events give you valuable insights into user behavior.

Payment Solutions 103

Payment Solutions SaaS Payments Payments User Experience 103

User Pilot

MARCH 29, 2024

You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion funnel leak?

Scale 103

Scale Sales Funnel Onboarding Retention 103

User Pilot

APRIL 24, 2024

Solution : Lisa realized she needed a channel with less distraction and more engagement, leading her to choose our own product for inviting users. Book a demo to learn more. And, since our product was already integral to their work, it served as a familiar channel for engagement. Book a demo to see it in action.

Interviewing 94

Interviewing B2C B2B Advertising 94

Totango

AUGUST 1, 2019

To thrive in this environment, you must engage customers proactively and regularly. Let’s explore why customer engagement is critical for your customer success team and the types of engagements you should be leveraging. Why Aren’t Your Customer Engagements Successful? This makes it hard to proactively engage customers. .

Engagement 81

Engagement Customer Success Communication Mobile 81

User Pilot

MARCH 25, 2024

A user activity trend can provide key insights into changing user behavior and help you increase conversion rates and product engagement. Schedule a demo now to find out how. Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a user activity trend?

Trends 101

Trends Acquisition Retention Engagement 101

Payrix

APRIL 17, 2024

Here are a few marketing ideas for software companies to explore: Embedded Payments demo Create a quick demo walking users through how frictionless your payments experience is. Customize the communications to be sure you’re providing the right messages to the right audience at the right time.

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

User Pilot

FEBRUARY 28, 2024

That’s because effective product engagement is only possible when you have enough context on the customer’s journey and can visualize the ways users interact with your software. Use checklists to prompt users to engage with a product in a certain way. To build a successful customer path, get your free Userpilot demo today!

Customer Lifetime Value 100

Customer Lifetime Value SaaS Software Review Acquisition 100

Totango

OCTOBER 3, 2019

Customers have more choices than ever, so it’s critical that you take a customer-centered approach and offer personalized customer engagement. The Importance of Personalized Customer Engagement . If you said “yes,” you know the power of personalized customer engagement. . It gives you the power to proactively engage customers.

Engagement 68

Engagement Communication Branding Onboarding 68

User Pilot

APRIL 7, 2021

How important are your user engagement metrics? User engagement can be the difference between exponential growth and hitting a brick wall. In the end, we will summarize the five key user engagement metrics you should be tracking for product-led growth. What Are User Engagement Metrics? What Are User Engagement Metrics?

Engagement 75

Engagement Metrics Scale Benchmarks 75

Totango

SEPTEMBER 5, 2019

This deeper relationship is created using customer engagement. In a nutshell, customer engagement is the connection between an enterprise and the customer forged through communications. So, why is customer engagement important? Why is Customer Engagement Important in the Customer-Centered Economy?

Engagement 68

Engagement Marketplace as a Service Enterprise Communication 68

User Pilot

APRIL 21, 2024

Book a Userpilot demo to see how you can analyze onboarding data without coding. Try Userpilot and Take Your Customer Onboarding to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a customer onboarding dashboard? All engagements with in-app flows , spotlights, checklists , etc. User feedback (e.g.

Onboarding 100

Onboarding SaaS Metrics Trends 100

User Pilot

FEBRUARY 29, 2024

Tracking product analytics , such as feature usage, is useful for understanding feature adoption and user engagement. TL;DR The feature usage rate is an engagement metric that measures the number of users who have adopted a specific or new feature within your product. Various engagement metrics to measure feature usage.

Metrics 95

Metrics Engagement Onboarding Trends 95

Totango

JANUARY 31, 2019

The personalization of subscription services means customers expect an individual experience from every product they engage in or they will simply move to a competitor. SaaS customer engagement, therefore, needs to inform the entire customer journey. In order to do that, you need to use the right SaaS customer engagement metrics.

Engagement 79

Engagement Metrics SaaS Scale 79

User Pilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Adoption stage : Guiding users to integrate the product into their routines, personalizing the experience for deeper engagement. Offering a free trial or demo to showcase product value and encourage sign-ups.

Strategy 104

Strategy Software Review Social Media Engagement 104

FastSpring

APRIL 17, 2024

These thoughtfully crafted roundtables are meticulously designed to facilitate engaging interactions and dynamic conversations between event attendees. Schedule a demo now or at GamesBeat Summit 2024 in person! Sign up for a free account or request a demo today to learn more. The post FastSpring at GamesBeat Summit 2024!

Merchant Services 94

Merchant Services Payment Services Payment Methods Payment Facilitation 94

Totango

SEPTEMBER 26, 2019

It’s simple: engaged users are more likely to stick with your brand. But heightening user engagement to compel renewals year after year isn’t so simple. And if you’re struggling to raise engagement and retention rates through separate initiatives, you may have trouble raising either.

Retention 60

Retention Engagement Systems Review Software Review 60