User Pilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. How to measure user engagement?

Engagement 93

Engagement Social Media Onboarding Retention 93

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 83

SaaS Payments Payment Services Payments Payment Solutions 83

User Pilot

APRIL 29, 2024

Wondering how to segment customers to increase their engagement with your SaaS product? Segment active customers for product interviews and inactive ones for re-engagement campaigns. Book the demo to find out more! This leads to higher engagement and conversion rates. This makes them more relevant and engaging.

Payment Features 88

Payment Features Interviewing Software Review Technical Review 88

Payrix

JANUARY 30, 2024

Their cloud-based software suite supports donor engagement, member management, event planning, volunteer tracking and more, allowing their clients to put focus back into doing good. In pursuit of transforming how nonprofits are supported, Neon One knew their clients faced integration issues and lacked payments expertise. GET A DEMO

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

User Pilot

SEPTEMBER 19, 2023

User engagement refers to any interaction your customers have with your brand, product, or website across all touchpoints. It can be anything starting from signing up for a product, completing an onboarding checklist, upgrading the account, filling out a micro survey, and canceling the subscription. Why is User Engagement important?

Engagement 52

Engagement Software Review Onboarding Subscription 52

Baremetrics

MARCH 16, 2021

Subscription billing is a payment structure that allows service providers to charge their clients based on a fixed timeframe. This article will help you with everything you need to know about subscription billing and subscription billing solutions. 1 What Does Subscription Billing Mean? Table of Contents.

SaaS Payments 103

SaaS Payments Payment Features Payment Solutions Merchant Services 103

FastSpring

SEPTEMBER 16, 2022

Note: From global payment processing to global VAT and sales tax management, FastSpring is the easiest way to sell around the world. Schedule a demo to learn how we can help you scale across borders to go farther faster. Schedule a demo to see if we’re a good fit to be your next global commerce partner. About Our Presenters.

Pricing 118

Pricing Payment Solutions Payment Services SaaS Payments 118

Subscription Flow

DECEMBER 1, 2023

Recurring revenue models, or subscription models , can be a great way for businesses to generate income while providing customers with the options they want. However, a distinct set of metrics is needed for the subscription business model in order to track and keep an eye on the company’s health.

Subscription 59

Subscription Payment Features Metrics Business 59

User Pilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. Ready to get started? Let’s go!

Engagement 92

Engagement Metrics Strategy Churn 92

User Pilot

MARCH 1, 2022

There are multiple channels and tactics you can implement to engage with customers and bring them back. why segmentation and good customer service are key drivers of user engagement. 10 re-engagement strategies you can start implementing right away. Use the “what’s new” email to re-engage inactive users.

Engagement 96

Engagement SaaS Social Media Churn 96

User Pilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. While customer acquisition is important, if you're unable to keep user engagement up, you've built a leaking house that will drown everyone in it! Measure engagement by feature usage to understand what brings the most value.

Engagement 98

Engagement Metrics Scale SaaS 98

FastSpring

APRIL 17, 2024

These thoughtfully crafted roundtables are meticulously designed to facilitate engaging interactions and dynamic conversations between event attendees. Schedule a demo now or at GamesBeat Summit 2024 in person! Sign up for a free account or request a demo today to learn more. The post FastSpring at GamesBeat Summit 2024!

Merchant Services 111

Merchant Services Payment Services Payment Methods Payment Facilitation 111

Subscription Flow

NOVEMBER 23, 2023

These renewals frequently go unnoticed, and managers and their teams only become aware of them when the invoice shows up on their desks. Afterwards, we will then see how SubscriptionFlow can help you achieve all of that with the ease of its subscription renewal management capabilities.

SaaS Payments 59

SaaS Payments Payment Features Payments Strategy 59

Blulogix

JANUARY 29, 2024

By BluLogix Team Choosing the appropriate billing system for a subscription-based business is a decision of considerable importance, influencing operational efficiency, revenue generation, and customer satisfaction. Define your requirements, evaluate multiple solutions, request demos, and speak with existing customers.

Payment Solutions 52

Payment Solutions Payment Services Payments Payment Features 52

User Pilot

APRIL 4, 2024

Whether you want to boost user activation or improve product adoption, maximizing product engagement is crucial. But here’s the thing—product engagement can mean different things for various products. That makes it key to understand what product engagement means for your specific offering to track and optimize the right metrics.

Engagement 52

Engagement SaaS Retention User Experience 52

User Pilot

MARCH 10, 2024

In either case, monitoring and analyzing user behavior patterns can help drive more user engagement and minimize churn. Cohort analysis enables you to see how different segments engage with your product. Book a demo to understand how you can increase user engagement with user behavior analysis.

User Experience 87

User Experience Payment Features Trends Engagement 87

User Pilot

APRIL 29, 2024

How can you use them for better customer engagement ? Book the demo to find out more! Try Userpilot and Take Your Customer Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is segmentation? CSAT survey) Would you consider renewing your subscription? Let’s dive in!

Payment Solutions 83

Payment Solutions SaaS Payments Payment Methods Payments 83

Intercom, Inc.

OCTOBER 31, 2018

Our customers are already seeing value from implementing Custom Bots on their website by personally engaging new visitors with video, automatically qualifying leads and nurturing new trial users to paid plans. “In three weeks, we’ve seen a 50% growth in engagement with the Messenger.”

Scale 128

Scale Engagement Marketing Onboarding 128

Subscription Flow

JANUARY 30, 2024

To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy. But becoming an expert in SaaS subscription renewal oversight can be difficult. Moving into 2024, the landscape has shifted considerably.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

User Pilot

FEBRUARY 27, 2024

By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. Let’s dig into what in-app events are and how you can leverage them to drive engagement and build better products! In-app events give you valuable insights into user behavior.

Payment Solutions 93

Payment Solutions SaaS Payments Payments User Experience 93

Baremetrics

AUGUST 30, 2021

Chargebee is a subscription billing and payment software system ideal for SaaS and subscription-based companies. Chargebee assists companies that offer subscription services in automating their billing procedures by enabling you to modify pricing, provide coupons, and conduct campaigns—all without the assistance of a developer.

SaaS Payments 93

SaaS Payments Payment Solutions Payment Methods Payments 93

User Pilot

APRIL 29, 2024

A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. The renewal rate is calculated as the number of customers who renew their subscription divided by the total number of customers up for renewal at any given period.

SaaS Payments 78

SaaS Payments Business SaaS Payment Solutions 78

User Pilot

MARCH 9, 2022

In-app messages can encourage freemium users to upgrade to a paid subscription by highlighting the extra value of certain features — increasing expansion MRR in the process! In-app messages can increase customer lifetime value and improve retention rates by promoting advanced features or a personalized demo. What is in-app messaging?

Engagement 84

Engagement Customer Lifetime Value SaaS Onboarding 84

User Pilot

MAY 2, 2024

Create an omnichannel engagement strategy to deliver a consistent experience across all customer touchpoints. Offer personalized product demos to help trial users experience the full value. Re-engage inactive users through automated email campaigns. Book the demo! Userpilot integrations enable omnichannel engagement.

Retention 86

Retention Marketing Customer Lifetime Value Onboarding 86

User Pilot

MAY 2, 2024

It keeps the product fresh and users engaged. Educational webinars showcase new ways to leverage the product, fostering an engaged user community and generating new leads. Through rewards and recognition, loyalty programs incentivize valuable behaviors like engagement and referrals. Why is customer retention important?

Retention 82

Retention Metrics Strategy Scale 82

User Pilot

DECEMBER 18, 2020

Declining user engagement is a slippery slope to churn – every Product Manager’s greatest nightmare. Here’s a summary: Disengaged users are people who are still using your app but their activity has significantly dropped or they could be more engaged compared to other users. How to bring back disengaged users? No time to read?

Engagement 98

Engagement Strategy Underperforming Technical Team Social Media 98

User Pilot

SEPTEMBER 14, 2023

TL;DR Dunning emails are a form of transactional email used to remind customers about a payment status by attaching their billing info, invoice, and resolution options. Dunning emails are important because they protect the customer experience, increase retention rates , and automate the payment collection process.

Payment Methods 81

Payment Methods Payment Solutions Payment Services Payments 81

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? Their software automates tasks like invoicing; keeps track of filing, tax returns, and cash flow; and allows companies to easily see the entire financial picture of their business. Invoicing and ePay Tools.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

User Pilot

APRIL 30, 2024

Enhancing the user onboarding process with welcome pages , interactive tours, progress indicators, and targeted emails can significantly speed up user engagement and product adoption. Book a demo now to find out more. Usage frequency : How often users engage with your product. Create in-app surveys with Userpilot’s templates.

Payments 79

Payments Payment Solutions AI Search Payment Services 79

Baremetrics

SEPTEMBER 2, 2021

When money comes in and services are rendered on different timelines, it can be difficult to keep track of what invoices have been collected and who is still owed services. Baremetrics integrates seamlessly with your payment gateways, so information about your customers is automatically visualized on the Baremetrics dashboards.

Payment Features 88

Payment Features Payments Payment Methods SaaS Payments 88

FastSpring

OCTOBER 4, 2023

Whether you’re new to the field or a seasoned expert, DevLearn is the place to engage with your professional community and explore how technology can support learning and development. DevLearn 2023 features sessions and demos that inspire, early “Morning Buzz” meetups, and so much more. Schedule a demo now or at the show in person!

Merchant Services 88

Merchant Services Payment Methods Payment Services Payments 88

User Pilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Offering personalized demos to show the product’s value and encourage deeper engagement. Incorporating gamification like badges and progress bars to make the user experience more engaging.

Customer Success 72

Customer Success Retention Software Review Customer Lifetime Value 72

User Pilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. Book the demo! Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer friction? Fear not, though! Let’s dive right in!

Scale 81

Scale SaaS Onboarding Engagement 81

User Pilot

FEBRUARY 28, 2024

That’s because effective product engagement is only possible when you have enough context on the customer’s journey and can visualize the ways users interact with your software. Use checklists to prompt users to engage with a product in a certain way. To build a successful customer path, get your free Userpilot demo today!

Customer Lifetime Value 88

Customer Lifetime Value SaaS Software Review Acquisition 88

FastSpring

NOVEMBER 3, 2023

The 13th annual Austin Startup Week will take place November 6-10, 2023 with a week of engaging sessions, workshops, special events, and amazing speakers. Dozens of startups and partners set up tables to demo their products and talk to thousands of potential customers, investors, and employees. appeared first on FastSpring.

Merchant Services 88

Merchant Services Startup Payment Methods Payment Services 88

FastSpring

FEBRUARY 8, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Set up a demo or try it out for yourself. Maintenance of secure payment processing systems. Continual monitoring.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

Totango

JANUARY 31, 2019

The personalization of subscription services means customers expect an individual experience from every product they engage in or they will simply move to a competitor. SaaS customer engagement, therefore, needs to inform the entire customer journey. Key Customer Engagement Metrics. Identifying active users.

Engagement 79

Engagement Metrics SaaS Scale 79