SaaStr

JULY 10, 2021

The panelists offer their insights, which at times conflict with the viewpoints of other panelists, on hiring a cohesive team that can really scale the business. Then we needed to hire a sales guy who had experience selling to enterprise. We got the guy who ran enterprise sales at Rackspace. We also do UberConference.

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Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Intercom, Inc.

AUGUST 13, 2019

I hope that by the end you have some new ways of thinking about what tools you use yourself, and some of the pitfalls that you might not be aware of. It highlighted all kinds of tools and techniques that would be useful in building a new type of self-sufficient lifestyle. Building tools leads to the broadest impact.

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Underperforming Technical Team New CTO CTO Hire Technology 223

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business.

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Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. For Slack, that was clearly the engineering and dev communities, who love new tools.

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Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. Is it something we just have to continually improve and build on as new opportunities roll out? Just as important as a definition of what a digital experience platform is what it’s not.

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AI Search CTO Hire Scale Artificial Intelligence 133

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. I’m Travis Bryant.

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CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

CloudGeometry

JULY 8, 2021

” This definition, to reiterate my prior post on the subject , is most useful when it applies not merely to “time-is-money”, but to the speed of learning. What starts as an easy hack for a new feature that accesses the database directly sprawls quickly into reads and writes that conflict with all kinds existing functions.

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Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

Sales Hacker

FEBRUARY 18, 2025

Before that, he was the first non-founder seller at three startups, turning early traction into a repeatable sales motion. Discussed in this Episode: When to hire your first account executives Key traits to look for in early sales hires Structuring compensation for first sales reps Should you ‘hire the buyer’ to be your sales rep?

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Sales Hiring CTO Hire Scale VP of Engineering 91

ProfitWell

FEBRUARY 14, 2020

For example, if you subscribe to the New York Times , you pay a flat price per month or year. The problem with per-seat pricing is that it by definition makes your biggest customers your best customers. And from that flows decisions about what and who to spend time on,” says David Heinemeier Hansson , co-founder and CTO of Basecamp. “[My

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Pricing Technical Cofounder Scale New CTO 59

Andreessen Horowitz

MARCH 20, 2024

And so, the thing that was really new about LLMs was the ability to, at extremely low cost, generate an answer instantly to any question. Adam: And so, based on all that, we landed on building Poe as a new chat-oriented AI product. We thought about, [as Quora] , what is the role that we’re going to play in this new world with AI?

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AI Search AI Scale Artificial Intelligence 143

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. REGIE uses artificial intelligence to create entire outbound inbound, and even follow-up sales campaigns faster. We’re on iTunes.

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Marketplace as a Service CTO Hire Sales Recruiting Scale 111

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. Make sure the key stakeholders are involved in the definition of those metrics. We’re complex.

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CTO Hire SaaS Business Underperforming Technical Team 98

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. The good news is that today’s marketers can similarly take advantage of AI-powered recommendation engines on a more affordable scale. Definitely not. Yosem Reichert-Sweet, CTO, Unbounce.

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Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. How intuition and heart can be built into a sales organization. Why leading with your heart will help build a great company. We’re on iTunes.

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Sales Hiring Revenue CTO Coach CTO Hire 88

Valuize Consulting

OCTOBER 7, 2021

With global equations used to calculate investment-to-Revenue in traditional functions like Sales or Engineering , it’s often very straightforward to showcase the value and convince CFOs to invest in these organizations. NDR Efficiency: The New Customer Success Economics. How are you scaling your team ? What are your CSM ratios?

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Crafty CTO

JUNE 18, 2025

That’s not being fair though; we need major players like MS who can deliver necessary, massive-scale platforms, and they need to flog the sexy bits so they can sell the boring ones; no margin, no mission, as they say. Worth watching, understanding Microsoft’s broad suite of AI offerings is essential. . AWS Strands Agents (SA).

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Audacix

JANUARY 1, 2019

Whether you're about to implement DevOps or for ways to optimise it within your team, you must remember that DevOps is all about discipline and is definitely no magic bullet to doing it right from the outset or to fixing your perceived issues in one fell swoop. Make it continuous.both in terms of deployments, testing and security.

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DevOps as a Service Cybersecurity Scale New CTO 75

Sales Hacker

SEPTEMBER 8, 2020

If you missed episode 125, check it out here: The Power of Authenticity and Emotional Intelligence in Sales with Mykal White. Subscribe to the Sales Hacker Podcast. Why outbound prospecting is difficult [11:45]. Sales enablement is easy. More sales meetings. More sales meetings. We’re on iTunes. The result?

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Andreessen Horowitz

SEPTEMBER 25, 2023

As CTO of OpenAI, Mira Murati oversaw the development and release of GPT-4 and ChatGPT. 0:00] Mira’s background [4:32] Math, physics, and AI [7:07] Natural language interfaces [10:28] OpenAI Roadmap [17:24] Scaling Laws [20:25] One model to rule them all? Sometimes you sleep and you wake up and you have a new idea.

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ChatGPT Scale AI CTO Coach 93

BetterCloud

MAY 17, 2021

Prior to joining BetterCloud as our new VP of quality, Waithe was a director of engineering at MailChimp. Secondarily, I had a chance to chat with [CTO Jamie Tischart ] even before he joined the company. It didn’t take me long to say, “Oh yeah, this is a leader I definitely want to work with and learn from.”

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New CTO Part-Time VPE CTO Coach CTO Hire 52

BetterCloud

JUNE 10, 2021

A few weeks ago, [ CTO Jamie Tischart ] and I talked about this fork in the road that engineers typically get to where they either move into management or commit to writing code for the rest of their careers. As I progressed in my career, I started to realize that one of my deeply held personal values was leading as an introvert.

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Engineering New CTO DevOps as a Service CTO Coach 52

Chargify

OCTOBER 4, 2017

Although we can make a compelling argument, it doesn’t always win over prospects. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Move Faster & Scale Successfully. Robert Kern, CTO & Co-Founder, PredictHQ.

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Audacix

JULY 18, 2022

There is definitely no magic bullet to doing it right from the outset or to fixing your perceived issues in one fell swoop. Cross-team sharing is key to scaling DevOps effectiveness Do you have sharing, caring team members? Get Cyber Chief Free Trial Idea 5.

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DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. At the end of the day, “We broke pretty much everything,” says CEO Chris Savage.

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CTO Hire CTO Coach SaaS New CTO 65

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. Q: Based on your acquisition experience, are for-sale businesses focusing on the customer and NPS? They’ve got a proven concept they need to scale.

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CTO Coach Customer Success VP of Engineering CTO Hire 52

Crafty CTO

MAY 1, 2020

The identified slice needs to be small enough to execute in a few days, and if possible, something novel, new to us. To be clear, scope as used in Shape Up means “integrated slice” — and definitely does not mean “estimate” or “level of effort.” When new tasks come up, you know where to put them.

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Underperforming Technical Team Software Review New CTO Scale 52

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Of course, not at scale.

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SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

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SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

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Sales Hiring Sales Recruiting CTO Hire Scale 225

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

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Scale Sales Hiring Sales Recruiting Sales 239

SmartKarrot

OCTOBER 29, 2021

Definition of C-Suite. Everyone knows that the customer journey can be divided into five distinct stages: Awareness: This is the stage where the prospective customer becomes aware of your product/service. Consideration: In this stage, the prospective customer is contemplating purchasing your product/service.

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SaaStr

MAY 2, 2019

Vlad : Definitely technologist. And then it was just a matter of, okay, make sure that it works, make sure that it scales, then very important not to forget, make sure that people buy it, that they know how to find you, you know. en you start saying, scaling and what does that even mean? Jonathan : Technologist. Vlad : Ye ah.

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SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. That just creates a flywall effect.

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SaaStr

FEBRUARY 28, 2020

How does this requirement change as the company scales? Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl think about doing this at scale? How does Karl think about retaining agility and flexibility with scale? How does Karl think about working with recruiters?

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Sales Hiring Scale CTO Hire CTO Coach 236

SaaStr

DECEMBER 13, 2019

In Today’s Episode We Discuss: * How Yousuf made his way from the UK to the valley and how that led to his becoming one of the leading CIOs today in the rising prominence of CIOs in enterprise. * It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale.

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SaaStr

JANUARY 17, 2020

In Today’s Episode We Discuss: * How Yousuf made his way from the UK to the valley and how that led to his becoming one of the leading CIOs today in the rising prominence of CIOs in enterprise. What can they do to enforce a sense of urgency when signing new clients? Where do founders make mistakes in negotiation?

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