Tom Tunguz

SEPTEMBER 21, 2014

Today, we’ll examine Tableau, the market leader for data visualization software. Tableau sells software the old-fashioned way, with perpetual licenses not subscriptions. To offset the mostly one-time payment from customers, Tableau employs a land-and-expand strategy.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

How To Buy Saas

MAY 21, 2025

Whether youre a startup , an SMB , or a global enterprise , the right ATS can streamline your recruitment process, save time, and help attract top talent in a competitive market. Lever Best ATS + CRM for Scaling Enterprises Pricing: Key Features: 10. government agencies or corporations with stringent data policies).

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

User Pilot

JULY 29, 2024

Quantitative data is numeric and measurable, identifying patterns or trends, while qualitative data is descriptive, providing deeper insights and context. Nominal data categorizes information without order and labels variables like user roles or subscription types. What are examples of quantitative data?

Data 105

Data Data Analysis User Experience Trends 105

ProfitWell

NOVEMBER 14, 2019

The subscription universe is taking over. From hygiene products to software to bacon (yes, bacon), you can purchase a subscription for just about anything today. What is the subscription-based economy? How does the subscription-based economy work? What customers look for in subscription companies.

Payment Features 49

Payment Features Payments Subscription Trends 49

How To Buy Saas

FEBRUARY 25, 2025

Are you an enterprise needing deep customization and analytics, or a small business seeking user-friendly marketing integration? Its early vision was to end software as we knew it instead delivering enterprise applications via the internet. Today, Salesforce is positioned as the enterprise CRM leader. Market share leader (21.7%

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Intercom, Inc.

OCTOBER 29, 2019

Indeed, among our customers were B2C companies, small businesses, and large enterprises along with customers in places and industries well beyond Silicon Valley. You can’t find email lists using Job-to-be-Done, but you can find ones for B2C subscription businesses that have a high volume of website traffic. Drive internal adoption.

Business 184

Business B2C Scale Headcount 184

User Pilot

APRIL 7, 2024

ChartMogul is the best subscription and revenue-tracking software. Being GDPR- and CCPA-compliant can also secure a good reputation. Enterprise. Cohort explorations let you do user segmentation, collecting things like demographic data, and user explorations let you go granular in understanding customer experience.

Scale 105

Scale Social Media AI Search SaaS 105

User Pilot

JULY 20, 2023

AI tools can help you with content creation, image generation, localization, SaaS marketing, email automation, and data analysis. Surfer comes in three primary paid subscriptions: Essential, Advanced, and Max. After that, you’ll need to get a paid subscription which starts at $10/month for 100 credits.

Artificial Intelligence 98

Artificial Intelligence AI Search AI Software Review 98

User Pilot

JUNE 27, 2024

Real-time reporting : Gain immediate insights into your test’s performance through live updates and visual data analysis. This feature also allows you to easily compare the results of different test variations and make data-driven decisions. It’s designed specifically for big businesses and enterprises.

AI Search 105

AI Search Software Review AI Mobile 105

Sales Hacker

APRIL 21, 2021

“It looked like being the pain in the butt BDR who asked way too many questions, broke anything that could possibly be broken, and paid for my own subscriptions to software just because I wanted to tinker with things before I had to bother asking for approval and budget.”. What about using data analysis to create sales strategies?

Scale 115

Scale Sales Recruiting Technical Review Technical Advisors 115

Totango

MAY 24, 2022

Checking customer satisfaction scores in advance of subscription renewal to promote a successful renewal. A good CS platform can sync with your CRM app and add a host of capabilities that enhance any CRM , allowing your enterprise to manage customer relationships long after the initial transaction. Tracking customer product usage.

Customer Success 96

Customer Success Forecasting Retention Data Analysis 96

User Pilot

APRIL 3, 2024

Piktochart makes complex data storytelling accessible to a wide audience with its user-friendly interface and rich design features. InfoCaptor excels in deep, multi-perspective data analysis , enabling comprehensive insights and facilitating rapid analytics and ad-hoc visualization. Enterprise : Custom pricing.

Scale 104

Scale SaaS Mobile Data Analysis 104

Point Nine Land

MAY 19, 2023

But without everything they’ve built over the last years, including sophisticated enterprise workflow integrations, data collection and annotation processes, comprehensive models, and a deep understanding of the problem domain, they wouldn’t have been able to harness the power of new technologies as effectively.

AI 98

AI Generative AI New CTO CTO 98

User Pilot

APRIL 26, 2024

There are different types of product metrics , include them all in your data analysis reports by leveraging the captured event data. See examples of users’ flow and populate data analysis reports in seconds. To get a quote for the Enterprise plan, contact our sales team. Track user satisfaction.

Software Review 105

Software Review Software Scale Systems Review 105

User Pilot

MARCH 7, 2023

Amplitude is one of the best data analysis solutions to help you make data-driven decisions and grow your business. It offers three plans: Starter, Growth, and Enterprise, with a 14-day free trial. Amplitude analytics feature #4: Retention analysis SaaS businesses typically run their businesses on the subscription model.

Retention 98

Retention Data Analysis Scale Data 98

User Pilot

JUNE 4, 2024

The first step is clearly specifying the objectives for the customer behavior analysis, like improving marketing funnel conversions. To gain meaningful insights, the analysis should focus on specific user segments. Normally, this happens with infrequent but expensive purchases, like cars, high-end electronics, or enterprise software.

Customer Lifetime Value 105

Customer Lifetime Value Retention Data Analysis User Experience 105

User Pilot

MARCH 24, 2025

In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. has only worked on enterprise or B2B tools). She optimized product usability through data analysis and user feedback.

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Full Session

DECEMBER 30, 2024

Whether you’re a startup or an enterprise, by the end of this article, you’ll have enough information to select the best platform for your business. FullStory: A digital experience analytics platform providing in-depth insights into user interactions on websites and mobile applications with automatic data capture.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

User Pilot

NOVEMBER 25, 2023

Pro – Tailored for enterprise businesses with robust security and compliance requirements. Enterprise – Includes advanced governance and security features; pricing is available on request. Both Growth and Enterprise plans come with a 14-day free trial. Amplitude pricing plans.

Retention 85

Retention Software Review Technical Review Scale 85

User Pilot

JUNE 28, 2023

HubSpot provides tools for quantitative analysis of the results and you can view individual survey responses. HubSpot surveys require a paid subscription to the Service Hub, starting from $450/month for the Professional plan. To be able to create HubSpot surveys you need to have a paid subscription to their Service Hub.

Software Review 98

Software Review AI Data Analysis Payment Features 98

Totango

MARCH 28, 2019

Escalations are the horror movie soundtrack of the subscription-based business. A complaint can become an important discussion point within your enterprise: are we doing things the right way? Part of molding your business to your customer’s needs involves making customer data accessible to all team members.

Education 81

Education Customer Success Data Analysis Communication 81

User Pilot

APRIL 27, 2023

Pendo Surveys In contrast to Pendo Polls (surveys), which are available as part of the main Pendo platform, Pendo Feedback is a standalone product that requires a separate subscription. Also, the custom Growth and Enterprise plans work out way cheaper than Pendo’s higher plans. Userpilot pricing How much more affordable ?

Software Review 98

Software Review Mobile Pricing Underperforming Technical Team 98

User Pilot

JULY 6, 2023

Userpilot is a powerful tool that’s more directed to mid-market and enterprise-level companies. Enterprise: Custom pricing and usage limits. As well as unlimited team members, multiple apps, dedicated enterprise infrastructure, and so on. The enterprise plan starts at $3,600/mo as you get to 10,000 contacts.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

User Pilot

AUGUST 22, 2023

Tracking plans serve as a single source of truth and help organizations ensure consistent and accurate data collection to enable data-driven decisions. Clear guidelines enclosed in the tracking plan drive data democratization by fostering independent data analysis, and collaboration between teams.

Data 97

Data compliance Onboarding Metrics 97

User Pilot

APRIL 29, 2021

Userpilot is one of the easiest onboarding platforms to start using on the list; Excellent and caring customer support; Reasonable subscription prices. Userpilot offers two subscription plans to choose from Growth (starts from $249/mo) and Enterprise (starts from $749/mo). Cons : UI is not always intuitive. Pros & Cons.

Software Review 52

Software Review Onboarding Software SaaS 52

ProfitWell

AUGUST 15, 2019

When developing a pricing strategy so that it fits these requirements, choosing the best pricing tool for your subscription business is vital. The best pricing solution gives you the metrics needed to identify opportunities to grow your subscription business, optimize pricing, and, ultimately, maximize your profit margins.

Pricing 40

Pricing Payment Features Subscription Business 40

Chart Mogul

MAY 8, 2018

Effectively handling customer feedback is a vital ingredient in reducing churn for subscription businesses. We’re surrounded by metrics and data analysis, but feedback is the only direct measurement of customer happiness — what can be more direct than your customers literally telling you how they feel about your product?

Scale 65

Scale Technical Review Payment Features Subscription 65

User Pilot

JANUARY 26, 2023

To do a proper NPS data analysis , you also need to know your industry benchmarks. How to collect NPS data accurately Before you analyze NPS responses, you need to ensure you are collecting data accurately. For example, maybe enterprise customers respond better to your product than small businesses do.

Business 98

Business Metrics Onboarding Data 98

User Pilot

AUGUST 31, 2023

Both Heap and GA4 come with a free plan and premium options for large businesses and enterprises. Userpilot is a better alternative to Heap and Google Analytics if you want both product analytics and features that allow you to act on collected data. Users also highlighted traffic analysis, goal tracking, and conversion features.

Software Review 104

Software Review Technical Review Underperforming Technical Team Retention 104

Totango

JANUARY 29, 2019

We’re living in the age of the recurring revenue business, and in this increasingly digital economy, enterprises succeed by nurturing customer relationships over the entire lifecycle. Keeping customers happy starts with obsessively gathering insights on your clients from data. The Benefits of a Customer Success Platform.

Management 55

Management Customer Success Enterprise Data Analysis 55

User Pilot

OCTOBER 30, 2022

To measure this metric, you need to monitor engagement events like what core features customers engage with, upgrades and subscription renewals, or product usage frequency. Best customer analytics tools to conduct a customer data analysis. Userpilot – for collecting product usage data and customer feedback.

Data 98

Data Customer Lifetime Value Underperforming Technical Team Retention 98

User Pilot

DECEMBER 4, 2023

These drop-offs can occur at various stages, such as during onboarding , trials, activation , and even subscription renewal. Free trial to paid conversion rate This metric calculates the percentage of users who transition from a free trial to a paid subscription. Why do SaaS companies track funnel drop-off points?

SaaS 98

SaaS User Experience Onboarding Retention 98

User Pilot

FEBRUARY 28, 2024

A free version quickly turns into a $7,000 annual subscription or up to $50,000+ for quote-based plans. This means that you won't be able to see real-time data or check where your metrics currently stand at a glance. If your company values rapid experimentation and data analysis , then Pendo isn't the best fit.

Software Review 105

Software Review Engagement Technical Review AI 105

User Pilot

JUNE 8, 2023

Step 4: Act on customer behavioral data analysis to improve customer satisfaction The final step involves acting on the insights you gained by analyzing the customer journey data. To get access to the features, you’ll need either the Growth or Enterprise plan. Customer behavior trends analytics in Userpilot.

Underperforming Technical Team 97

Underperforming Technical Team Customer Lifetime Value SaaS Software Review 97

Totango

SEPTEMBER 22, 2022

They usually are licensed through a subscription sales model. Data analysis. Tools include freemium and premium options, with some packages suitable for small businesses and others for enterprise users. Eloqua integrates sales and marketing data. Businesses use SaaS tools for purposes such as: Process automation.

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Best practices: Consumption vs subscription. Slack has attractive enterprises onboarded as well! Know more about NRR: What is net dollar retention?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

User Pilot

APRIL 30, 2024

These campaigns are often run in isolation from other teams and lack the flexibility to adapt based on ongoing data analysis. This increases the likelihood of subscription renewals and upgrades. Why should SaaS companies invest in growth marketing? Growth marketing helps companies to attract new users and keep them engaged.

Underperforming Technical Team 105

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 105