User Pilot

JULY 14, 2024

There are two customer segmentation models (property and behavior) and multiple types within them: – Demographic — age, gender, income, and education. You can collect this data from sign-up forms or welcome surveys. Take an example of a subscription-based streaming service conducting customer segmentation analysis.

Software Review 109

Software Review Underperforming Technical Team Customer Lifetime Value User Experience 109

User Pilot

APRIL 3, 2024

Continuous improvement, guided by user feedback and data analysis, is vital. Whether subscription-based, freemium , or usage-based pricing, carefully evaluate your options to identify the product-led model that aligns with your product’s value proposition and your users’ willingness to pay. Product engagement levels.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

Sales Hacker

APRIL 21, 2021

“It looked like being the pain in the butt BDR who asked way too many questions, broke anything that could possibly be broken, and paid for my own subscriptions to software just because I wanted to tinker with things before I had to bother asking for approval and budget.”. What about using data analysis to create sales strategies?

Scale 115

Scale Sales Recruiting Technical Review Technical Advisors 115

User Pilot

JUNE 28, 2024

Embarking on a career as a user acquisition specialist involves a combination of education, skills development, and practical experience. The following are steps to becoming such a specialist: Complete minimum education requirements : The first step is earning a minimum bachelor’s degree in a related field.

Acquisition 52

Acquisition Artificial Intelligence Scale Data Analysis 52

User Pilot

JULY 20, 2024

Embarking on a career as a retention specialist involves a combination of education, skills development, and practical experience. Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc.

Retention 52

Retention Payment Methods Payment Solutions Payments 52

User Pilot

JANUARY 15, 2025

Heres a quick look at how to send a series of well-structured automated onboarding emails to keep new users engaged and educated. Images, icons, highlights of their writing assistance tools, and a subscription nudge keep you engaged and informed. Soon after registration, send a welcome email with a thank you note and support resources.

Onboarding 52

Onboarding Benchmarks Engagement Data Analysis 52

User Pilot

MARCH 24, 2025

Experience leading product teams building consumer products in personal productivity, search, education, or messaging. She optimized product usability through data analysis and user feedback. Expertise in the mobile stack: from UX patterns to distribution to technical capabilities.

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Sales Hacker

MARCH 1, 2024

Through these content channels, they can fuel conversations, educate the market, and build strong relationships with potential customers. Here are a few benefit sticking points: Owned media can be measured by subscriptions. Platforms like Substack and Patreon allow consumers to connect and support creators through subscriptions.

VP of Engineering 89

VP of Engineering Scale SaaS AI Search 89

User Pilot

APRIL 30, 2024

These campaigns are often run in isolation from other teams and lack the flexibility to adapt based on ongoing data analysis. This increases the likelihood of subscription renewals and upgrades. Why should SaaS companies invest in growth marketing? Growth marketing helps companies to attract new users and keep them engaged.

Underperforming Technical Team 105

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 105

How To Buy Saas

MAY 21, 2025

This model offers easy accessibility (anywhere, anytime), automatic updates, and lower upfront costs (subscription-based pricing). Paid plans include Startup (around $189/month), Growth ($329/month), and Business ($529/month) annual subscriptions come at a ~17% discount. separate pipelines per client, invoicing).

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

User Pilot

JULY 11, 2024

In this article, we will outline the typical journey for retention specialists, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Subscription Management & Upselling : Assist users with subscription management (e.g., Without further ado, let’s get into it!

Retention 52

Retention Sales Hiring Payment Methods Payments 52

User Pilot

JANUARY 26, 2023

To do a proper NPS data analysis , you also need to know your industry benchmarks. How to collect NPS data accurately Before you analyze NPS responses, you need to ensure you are collecting data accurately. A score between 30-50 is solid, and a score of 50+ is excellent. For SaaS, the average NPS is 41.

Business 98

Business Metrics Onboarding Data 98

User Pilot

AUGUST 28, 2024

Embarking on a career as a customer engagement manager involves a combination of education, skills development, and practical experience. Value Demonstration : Showcase product value through data-driven insights, demonstrating ROI and business impact. Tool knowledge : Proficiency in CRM, project management, and data analysis tools.

Engagement 52

Engagement VP of Engineering Management Technical Review 52

User Pilot

NOVEMBER 25, 2023

Extensive integrations – Heap supports integrations with more than 100 platforms, including customer engagement tools, data warehouses, product adoption tools, etc. Emphasis on customer education – Heap provides a variety of helpful resources to get you get started with the platform and use it to the fullest.

Retention 85

Retention Software Review Technical Review Scale 85

User Pilot

DECEMBER 4, 2023

These drop-offs can occur at various stages, such as during onboarding , trials, activation , and even subscription renewal. Free trial to paid conversion rate This metric calculates the percentage of users who transition from a free trial to a paid subscription. Tooltip providing contextual guidance to educate users with Userpilot.

SaaS 98

SaaS User Experience Onboarding Retention 98

Chart Mogul

MAY 8, 2018

Effectively handling customer feedback is a vital ingredient in reducing churn for subscription businesses. We’re surrounded by metrics and data analysis, but feedback is the only direct measurement of customer happiness — what can be more direct than your customers literally telling you how they feel about your product?

Scale 65

Scale Technical Review Subscription Payment Features 65

How To Buy Saas

FEBRUARY 25, 2025

Add-ons like Tableau CRM for big data analysis. Great for data-driven orgs. Also, Salesforces legacy in big data analysis (and tools like an embedded AI analytics) goes beyond what HubSpot offers out-of-the-box. Salesforces AppExchange apps can also carry their own subscription fees. Want AI insights?

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

User Pilot

APRIL 24, 2024

As mentioned, AI is excellent at data analysis. Use AI technology to generate videos to educate customers Videos are more engaging and memorable than text. By analyzing the historical usage of users who canceled their subscriptions, AI can identify users at risk of churning. Fortunately, AI can help.

AI 96

AI Artificial Intelligence SaaS Generative AI 96

User Pilot

JULY 20, 2024

Embarking on a career as a retention manager involves a combination of education, skills development, and practical experience. Boosting your qualifications through certifications and developing skills in data analysis, communication, and problem-solving can set you apart.

Retention 52

Retention Management Scale Data Analysis 52

User Pilot

JUNE 27, 2024

Embarking on a career as a customer insights manager involves a combination of education, skills development, and practical experience. Customer Insights Manager (6+ years) : This role focuses on analyzing customer data to extract actionable insights. You’ll need strong analytical skills and experience with data analysis tools.

Management 52

Management Data Analysis Social Media Market Research 52

User Pilot

JUNE 19, 2024

In this article, we will outline the typical journey for a customer insights manager, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. In this role, you’ll support senior team members in collecting, analyzing , and interpreting customer data to derive actionable insights.

Management 52

Management Payment Solutions Payments Payment Services 52

User Pilot

JULY 11, 2024

In this article, we will outline the typical journey for retention managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. These positions will expose you to the fundamentals of customer interactions, data analysis, and relationship management.

Retention 52

Retention Management Scale Data Analysis 52

User Pilot

JUNE 26, 2024

In this article, we will outline the typical journey for a user acquisition specialist, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Get an entry-level job Get employed as an entry-level expert in user acquisition and data analysis roles.

Acquisition 40

Acquisition Artificial Intelligence Scale Data Analysis 40

User Pilot

APRIL 29, 2021

Customer onboarding is really a synonym for customer education. Userpilot is one of the easiest onboarding platforms to start using on the list; Excellent and caring customer support; Reasonable subscription prices. Userpilot offers two subscription plans to choose from Growth (starts from $249/mo) and Enterprise (starts from $749/mo).

Software Review 52

Software Review Onboarding Software SaaS 52

User Pilot

JULY 28, 2024

Subscription Management & Upselling : Assist users with subscription management (e.g., plan changes, renewal options, payment inquiries) and identify potential upsell opportunities based on user behavior and needs. Subscription Management & Upselling : Assist users with subscription management (e.g.,

Retention 52

Retention Payment Solutions Sales Recruiting Development Team Review 52

How To Buy Saas

MAY 15, 2024

Cloud computing services provide on-demand solutions and IT resources to companies via the Internet with pay-as-you-go or subscription-based pricing models. This may include infrastructural support like storage, security, network equipment, and data centers, as well as comprehensive applications built to perform specific tasks.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

User Pilot

AUGUST 30, 2024

In this article, we will outline the typical journey for customer engagement managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Value Demonstration : Showcase product value through data-driven insights, demonstrating ROI and business impact.

Engagement 52

Engagement VP of Engineering Management Customer Lifetime Value 52

User Pilot

JANUARY 15, 2021

In addition to giving you the power to build and deliver contextual in-app experiences for your users , Userpilot provides the basic analytics tools to track key metrics around: New User Activation in Onboarding Feature adoption Educating and upskilling existing users Self-serve and helpdesk usage User sentiment. Source: fullstory.com.

SaaS Payments 90

SaaS Payments Payment Solutions Payments Underperforming Technical Team 90

User Pilot

JUNE 28, 2024

Embarking on a career as a growth product manager involves a combination of education, skills development, and practical experience. However, even if you don’t have the requisite educational background, you can become a growth product manager by gaining appropriate work experience, starting with internships.

Management 52

Management Growth Hacking Technical Review Scale 52

User Pilot

JULY 6, 2023

. #5 – Qualtrics Qualtrics is another online survey tool that offers solutions for companies across multiple industries, including B2B, technology, healthcare, travel, and education. Lacks integration with other analytics tools for deeper data analysis. Better all-in-one product than SurveyMonkey.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

User Pilot

OCTOBER 30, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Extensive integrations – Heap supports integrations with more than 100 platforms, including customer engagement tools, data warehouses, product adoption tools, etc.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

DECEMBER 10, 2023

Extensive integrations – Heap supports integrations with more than 100 platforms, including customer engagement tools, data warehouses, product adoption tools, etc. Emphasis on customer education – Heap provides a variety of helpful resources to get you get started with the platform and use it to the fullest. And over time.

Churn 52

Churn Software Review Technical Review Scale 52

User Pilot

NOVEMBER 28, 2023

Extensive integrations – Heap supports integrations with more than 100 platforms, including customer engagement tools, data warehouses, product adoption tools, etc. Emphasis on customer education – Heap provides a variety of helpful resources to get you get started with the platform and use it to the fullest.

Engagement 52

Engagement Software Review Technical Review Scale 52

User Pilot

DECEMBER 10, 2023

Here’s how Appcues helps you with churn analysis: You can use click-to-track to define churn events, such as when a paid user cancels their subscription. No live chat : While Appcues offers educational resources and a help center (Help Docs), customer support is limited to email and phone. And over time.

Churn 52

Churn Software Review Underperforming Technical Team Technical Review 52

User Pilot

JULY 28, 2024

Proactive Customer Engagement : Identify at-risk customers : They analyze data to pinpoint customers who show signs of dissatisfaction or decreased engagement, and who might be on the verge of churning. This might involve personalized offers, educational resources, or proactive outreach from a customer success representative.

Retention 52

Retention Management Scale Software Review 52

User Pilot

NOVEMBER 28, 2023

Extensive integrations – Heap supports integrations with more than 100 platforms, including customer engagement tools, data warehouses, product adoption tools, etc. Emphasis on customer education – Heap provides a variety of helpful resources to get you get started with the platform and use it to the fullest.

Technical Review 52

Technical Review Software Review Scale Pricing 52

User Pilot

NOVEMBER 27, 2023

Extensive integrations – Heap supports integrations with more than 100 platforms, including customer engagement tools, data warehouses, product adoption tools, etc. Emphasis on customer education – Heap provides a variety of helpful resources to get you get started with the platform and use it to the fullest.

Technical Review 52

Technical Review Software Review SaaS Scale 52