Remove Customer Support Remove Development Remove Sales Recruiting
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The Future of AI in SaaS Sales with Henry Schuck, CEO of ZoomInfo and SaaStr CEO Jason Lemkin

SaaStr

There’s recruiting and there’s people building. On the topic of building SaaS companies, Henry kicks off the conversation with: “I think a lot of bootstrapped founders who are less capital infused have to actually be great at developing their people. Almost equally to their ability to recruit great people.

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Using Generative AI to Drive Corporate Impact

TechEmpower SaaS

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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How to Collaborate, Manage, and Work with Developers featuring Twilio’s Jeff Lawson

SaaStr

Maybe you think developers are weird beasts that type on a keyboard pushing out code, and then as soon as they become indispensable, they quit. At his core, Jeff Lawson is a software developer first, and the CEO of Twilio second. In turn, developers need to adapt. 2 Keep close to the customer and the problem.

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Narrative Economics and the Power of Stories

Tom Tunguz

Kustomer is the modern customer support platform built by veterans in the field. The founders have built three companies in the domain, sold their last one to Salesforce, and developed Kustomer with all the knowledge and insights from those experiences. Here are some from our portfolio. Gremlin is the chaos engineering company.

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Narrative Economics and the Power of Stories

Tom Tunguz

Kustomer is the modern customer support platform built by veterans in the field. The founders have built three companies in the domain, sold their last one to Salesforce, and developed Kustomer with all the knowledge and insights from those experiences. Here are some from our portfolio. Gremlin is the chaos engineering company.

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The SaaS Org Chart Live with David Sacks (Podcast #491 and Video)

SaaStr

In 2008, he founded Yammer, an enterprise software company that David grew to 500 employees and $60 million in sales. Positions Needed: Developers (Front-End and Back-End), Client Applications, Core Services/Platform, Analytics, and DevOps. Head of Sales. Positions Needed: FP&A Analyst, Accountant, HR, Ops, Recruiter.

CTO Hire 278
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The Two Key Skill Sets Startups Must Develop To Grow

Tom Tunguz

At the beginning, each of these companies pursued product development with something akin to Lean Startup Method. The founders identified a problem, spoke with customers and quickly iterated their solution into products the market would buy. In so doing, they defined and refined their go-to-market process.