Sales Hacker

OCTOBER 13, 2020

Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable. Are they hiring?

Marketplace as a Service 111

Marketplace as a Service CTO Hire Sales Recruiting Scale 111

SaaStr

SEPTEMBER 18, 2020

You can watch the full session , and if you missed the podcast with the first half of the interview, you’ll find that here. Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

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Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. How to build diversity into your hiring practices. How to Increase Revenue by 19% [36:37]. How to Increase Revenue by 19%. What You’ll Learn.

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Sales Hiring Revenue CTO Coach CTO Hire 89

Sales Hacker

FEBRUARY 18, 2025

Discussed in this Episode: When to hire your first account executives Key traits to look for in early sales hires Structuring compensation for first sales reps Should you ‘hire the buyer’ to be your sales rep? 31:55 Hiring for grit, curiosity & determination. What does Joe look like at that time?

Sales Hiring 92

Sales Hiring CTO Hire Scale VP of Engineering 92

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. That’s because B2B businesses address particular niches, where customers don’t spend as much time online. Believe it or not, it’s not rocket science: they perform customer interviews. Let’s dig in!

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

SaaStr

SEPTEMBER 26, 2019

Gaetan Gachet : All right, so usually the way I start this session is I ask the crowd which revenue stage they’re in. So when I joined we’re pretty much pre-revenue. So you were the first sales hire. So my first sales hire was beginning of 2015. So over time, don’t hire resumes necessarily.

Scale 141

Scale Sales Hiring Sales Recruiting Technical Advisors 141

SaaStr

JANUARY 14, 2020

We do thousands of customer interviews every year, both with the individual and with the B2B buyers that buy our product. That was when we realized we had to go hire some experienced enterprise go-to-market leaders, like Heather Zynczak who runs marketing at Pluralsight. We’re going to change things.

B2B 173

B2B B2C Scale New CTO 173

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. What to do before building a team for your SaaS company You can’t just jump into hiring without some forethought, or you’ll make many mistakes. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. Check them out.

Scale 117

Scale CTO Hire CTO Coach Scaling 117

Sales Hacker

MAY 5, 2021

Here are just a few topics that our RevOps leaders talk about in Linkedin posts, articles and podcasts: Revenue acceleration plans. A career in RevOps is a great way to help your career, and have a big impact on revenue. Asia Corbett Director of Revenue Operations, Postal.io. Fixing visibility issues in your sales org.

Scale 119

Scale Technical Cofounder Technical Advisors Sales Hiring 119

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. million apiece. Calendars are broken.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. On this episode of Scale by Intercom, we spoke with Farhan to learn more about where the future of customer support is heading, and how understanding customer behavior can help to drive revenue in the future. Listen to the rest of the interview here.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Sales Hacker

OCTOBER 8, 2018

This week on the Sales Hacker podcast, we speak with Chris Degnan , Chief Revenue Officer of Snowflake Computing, one of the fastest growing SaaS platforms in the world. Chris is a 20 year Silicon Valley veteran having launched the first part of his career at EMC before finding his way to Snowflake in 2013. What You’ll Learn.

Scale 79

Scale Sales Hiring Sales Recruiting CTO Hire 79

OPEXEngine

FEBRUARY 13, 2020

The siloed management structure paralleled the key components of Operating Expense, making it easy to report backward-looking Income Statement expenses and recognized revenues, but not cross-functional customer and product lifecycle metrics, critical to managing a SaaS company. Chief Customer Officer or Chief Revenue Officer (CRO).

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. That’s because B2B businesses address particular niches, where customers don’t spend as much time online. Believe it or not, it’s not rocket science: they perform customer interviews. Let’s dig in!

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Mucker Capital

OCTOBER 22, 2018

After all, thanks to the rise of Airbnb and similar platforms, the hospitality industry was looking for new revenue streams to boost bottom lines. What we’re providing is a real significant new revenue channel that comes with no downside and is very easy to use. Through Mucker, I met my CTO and co-founder, Taylor Bayouth.

Interviewing 40

Interviewing CTO Hire New CTO CTO 40

Outseta

OCTOBER 15, 2018

The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. Buffer was so hot at the time - revenues were growing 150% per year - that the terms they got for their Series A were insanely good. They were doing $4.6M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Sales Hacker

JANUARY 21, 2020

We’ve got an interview with Angus Davis. Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best.

Payment Methods 60

Payment Methods Scale CTO Coach SMB 60

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And we were doing great in revenue. We doubled revenue every year since 2015. It’s us.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

ChurnZero

DECEMBER 9, 2022

More and more people are hiring leaders, not for past experience, but for capability and capacity. We hire a third-party firm. That third-party firm does what they call IDIs, or in-depth interviews, to get a sense of the customer experience. We also need to change the way that we make hiring decisions.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Outseta

NOVEMBER 19, 2019

There’s typically direct responsibility for revenue performance, although the marketer’s impact on a business’ bottom line is less cut-and-dry than their counterparts in sales. Full-time Head of Marketing I’ve been hired to lead marketing teams at four companies in a full-time capacity now.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Since then, its culture code has been viewed more than 4 million times. Tell me, explain how you think about testing this in an interview. Chances are you'll hear some nuance in there.”.

Company Culture 40

Company Culture Sales Recruiting Scale Sales Hiring 40

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 226

Sales Hiring Sales Recruiting CTO Hire Scale 226

SaaStr

MAY 27, 2024

Public valuations are still at a fraction of their 2021 peaks, but seed rounds are more expensive than ever. Investors should immediately engage with the CTO to assess their technical capabilities and potential, as great CTOs can demonstrate their exceptional skills quickly. Is it sustainable?

CTO Hire 285

CTO Hire Development Team Review Software Review Technical Review 285

SaaStr

AUGUST 15, 2020

Loren, among other things, has spearheaded Shopify Plus, which is Shopify’s enterprise platform from the early days, to now announced today almost 30% of the revenue. And they had no choice because their revenue went to zero. From contract signature to launch. Because revenue is mathematics in our space.

Payment Methods 263

Payment Methods Merchant Services Scale Payments 263

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

Sales Hiring 238

Sales Hiring Scale CTO Hire CTO Coach 238

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. In Today’s Episode We Discuss: How Erica made her way into the world of SaaS and came to be Chief Revenue Officer @ New Relic. Welcome to Episode 214!

Scale 206

Scale Enterprise Scaling Sales Hiring 206

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Sam’s Corner [40:51].

Subscription 114

Subscription Payment Features Scale Underperforming Technical Team 114

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? Does it have to be tied to a number related to revenue? Below, we’ve shared the transcript of Harry’s interview with Sam. Bret was formerly the CTO at Facebook.

Scale 240

Scale Sales Hiring Sales Recruiting Sales 240

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. Harry : MuleSoft’s revenue has to be Malta’s GDP.

Technical Advisors 222

Technical Advisors Scale Sales Hiring Sales Recruiting 222

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. This episode is sponsored by Brex.

CTO Hire 173

CTO Hire compliance Scale Startup 173

SaaStr

DECEMBER 13, 2019

Below, we’ve shared the transcript of Harry’s interview with Yousuf. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. My advice is hire earlier rather than later. Number two, as a result, they have a much better impact on the revenue side.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

SaaStr

OCTOBER 16, 2020

Below, we’ve shared the transcript of Harry’s interview with Paul. An incredible company and founder making his foray into the public eye for the first time. Is there hiring decisions? Paul Rosania: So let’s imagine I went to you as a CTO. And the fans bring the revenue that enables the team to pay the players.

CTO Coach 209

CTO Coach Sales Hiring CTO Hire Software Review 209

SaaStr

JANUARY 10, 2020

How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? In just four years, Podium has raised almost $100 million, with annual recurring revenue increasing to almost $60 million. Harry Stebbings.

Sales Hiring 162

Sales Hiring Outsourcing Services Scale CTO Hire 162

Sales Hacker

MARCH 11, 2025

Pursuit helps companies hire elite go-to-market talent on a non-retainer basis. If you’re hiring for sales or marketing roles, reach out to Pursuit at pursuitsalessolutions.com/gtm or message a GTMfund team member. Maybe we don’t need that other event sponsorship that hasn’t driven any revenue.

Scale 77

Scale Technical Advisors Sales Hiring Technical Review 77

Sales Hacker

DECEMBER 10, 2024

Highlights: (08:58) Building the first SaaS product and transitioning to recurring revenue. (14:58) Highlights: (08:58) Building the first SaaS product and transitioning to recurring revenue. (14:58) It’s all transactional revenue. And so they were trying to go get recurring revenue. I was 23 years old.

Scale 112

Scale Sales Hiring Scaling CTO Coach 112