ChurnZero

FEBRUARY 2, 2021

To end the cycle of terrible, horrible, no good, very bad meetings, try out these approaches designed to ensure everyone has the chance to be heard and make better use of the time we’re given. Requires the presenter to produce clear, articulate writing so comments aren’t wasted on clarifying misunderstood, incomplete, or ambiguous meanings.

Underperforming Technical Team 40

Underperforming Technical Team Technical Review Construction Compensation 40

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. If they don’t match the persona market, these contacts are not likely to offer constructive criticism given they may not even relate to the pain you are seeking to address.

Startup 178

Startup Sales SaaS Systems Review 178

Andreessen Horowitz

FEBRUARY 12, 2024

Getting executives out of the 1:1 interview process and into a whiteboard session can help you assess their core competencies and how they’ll work with your team. How can we help the team get calibrated on the role? Matt Oberhardt: So, we have metrics that kind of roll up as a team. It’s just poor form.

Sales Recruiting 85

Sales Recruiting Technical Advisors Sales Hiring Underperforming Technical Team 85

Sales Hacker

MAY 24, 2021

A detailed buyer persona helps us find out what gets our customer base going; what makes them tick, what they might need, and what they presently face. We get the best results when both the sales and the marketing teams’ content is based around the customers and their desired outcomes. Alex is the boss. Use content to get them there.

Marketing 72

Marketing Sales Underperforming Technical Team Social Media 72

Practical Advice on SaaS marketing

OCTOBER 8, 2013

I assume "The Bulkhead Man" could probably handle a lot of other construction projects around the house: build a deck, hang new cabinets, replace siding, whatever. But that would be a bad idea. Here's a photo of mine, partially obscured by a very healthy holly bush. He could rightly call himself a "contractor" or "handyman."

Marketing 100

Marketing SaaS Underperforming Technical Team Acquisition 100

Neil Patel

NOVEMBER 25, 2020

Emotion is certainly important, but there are also other factors like timing, exposure, the format of the content, how it’s presented, who produced or shared it, etc. You don’t want your audience to make bad decisions. Bad decisions can lead to buyer’s remorse, which can paint your brand and the overall experience in a negative light.

Marketing 145

Marketing Sales Underperforming Technical Team B2B 145

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Loving our podcast content? Does one have to move to enterprise? Does it have to be in person?

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps best practices that will help you to run your software development projects smoothly. But the list of best practices varies from expert to expert.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

OpenView Labs

AUGUST 28, 2019

You can’t tell someone they are doing a good or bad job if they don’t understand their role in the first place. In addition to goals, managers and team leads that provide feedback need to have the proper training and tools to do so. Most importantly, you need to help [them] give clear, honest and constructive feedback.”.

Construction 41

Construction Underperforming Technical Team Technical Review Compensation 41

FastSpring

JANUARY 26, 2024

But the support team are responsible for first response times, for things like NPS, whereas what we’re responsible for is, ultimately, outcomes.” Product teams can better improve and develop products when customer success has helped identify what customers need. I had poison ivy really bad.

Customer Success 154

Customer Success VP of Engineering Payments Payment Methods 154

SaaStr

JUNE 14, 2019

Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. Does Dave agree that if the money is on the table founding teams should take it? What are the clear differences between a good book and a bad book? Who is involved? How long does it take?

Sales Hiring 149

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 149

Intercom, Inc.

OCTOBER 10, 2019

We will work with you over months iteratively to develop that idea. I didn’t know if I wanted to be a librarian, but I wanted to bring librarianship to new settings, like this big information world we were constructing out of digital stuff. And I didn’t want my authors or my presenters to ever feel that way.

Technology 168

Technology Underperforming Technical Team Social Media Outsourced Development 168

Sales Hacker

OCTOBER 23, 2019

You fail to distinguish the bad habits from the good ones and the whole experience blurs into one. There are over 900 suppliers of SalesTech available, a 15% increase on the previous year, so no time like the present! Failed to establish trust with your support team. 4) Continuous personal development. 3) Switch Off.

Underperforming Technical Team 45

Underperforming Technical Team Construction Development B2B 45

SaaStr

DECEMBER 5, 2019

Actually what I found was a little disarming, a little unfortunate, because there was a lot of, I think, bad experiences in the past with corporate venture capital and with earlier stage companies or with other VCs working with CVCs as they were once called. That’s how much I knew about it. They have two other companies.

Development Team Review 131

Development Team Review Scale Technical Review Software Review 131

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. How have you altered and developed as a CEO do you think? Harry Stebbings.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Intercom, Inc.

DECEMBER 21, 2021

Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. Not work, work, work.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Sales Hacker

OCTOBER 7, 2021

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. Never believe that doubting yourself is a bad thing. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. Invest in your development internally and externally.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Listen on Google Play Music. Transcript.

Underperforming Technical Team 121

Underperforming Technical Team Development Software New CTO 121

Neil Patel

MARCH 10, 2021

Entrepreneurs make decisions for themselves, realize their creative visions, and develop lasting relationships with other entrepreneurs, customers, and vendors. Taking risks has a dangerous side, but the opportunities they present often far outweigh the potential dangers. We all have a great team and support network behind us.

Underperforming Technical Team 145

Underperforming Technical Team Entertainment Company Culture Social Media 145

Neil Patel

MARCH 21, 2023

Taking risks has a dangerous side, but the opportunities they present often far outweigh the potential dangers. We all have a great team and support network behind us. If you don’t respect your partner(s), your team won’t last long. Fill your team with people who have great character and you’re well on your way to success.

Entrepreneurship 92

Entrepreneurship Underperforming Technical Team Entertainment Company Culture 92

Kellblog

JUNE 4, 2023

There may be a services relationship (channel) where the GSI agrees to use the vendor’s strategic consultants, acquired at a wholesale price, blended into the team responsible for a project (and in order to ensure there is specific product expertise on the team). Guess we won’t be selling anything in that geography for a while.)

Sales Recruiting 109

Sales Recruiting Compensation SaaS Sales Hiring 109

Sales Hacker

APRIL 22, 2022

While you may feel pressure to focus your team on immediately starting to close opportunities at the start of each new quarter, you’re doomed to repeat the mistakes of your past if you don’t take some time to review. Related: How to Prepare for a Sales Development QBR. The end of the quarter is a daunting time. isn’t criticism.

Sales Hiring 93

Sales Hiring Sales Forecasting Underperforming Technical Team 93

Unbounce

JULY 12, 2023

Showing up drunk to a presentation for Life Cereal. So this week I’ve been thinking a lot about different use cases for AI, especially as how they relate to the creative industry and creative teams. And I think as I’m nudging our team to get used to these tools, they’re also discovering just how liberating it is. Oh, hang on.

AI 98

AI ChatGPT Merchant Services Underperforming Technical Team 98

User Pilot

APRIL 28, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Self-Help : The self-help widget is always present on the right side of your users’ screens.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

ChurnZero

SEPTEMBER 25, 2020

The first installment outlined the significance of (and ramifications of not) marrying your Customer Success and Product teams, how to spot the misaligned warning signs, and decoding each team’s unique working style.]. Teams experience this in the extreme.”. A good process produces good results (and goodwill between teams).

Customer Success 76

Customer Success Underperforming Technical Team Outsourced Development Systems Review 76

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. Kyle was in charge of creating the Austin, Texas sales team @ Dropbox, what were some of his biggest lessons when it comes to moving sales outside of HQ? What worked? What did not work? Kyle Parrish.

Sales Hiring 203

Sales Hiring Sales Recruiting Scale Technical Advisors 203

SaaStr

AUGUST 5, 2020

Today She discusses how everything is changing in the current climate, the rise of war-time founders, having teams work remote, and the supply-chain reimagined. I have a long presentation here I would like to walk through and would love to answer any questions or ask you any questions. Thank you so much Lan. Thank you so much.

Technical Review 147

Technical Review Payment Methods Travel Development Team Review 147

User Pilot

JANUARY 20, 2024

Userlane features for new customer onboarding Teams use Userlane to ditch the stress of manual onboarding. And highlights areas teams can improve and optimize. This feature allows teams to create guides, tips, and Pop-Ups and host NPS surveys. Teams can customize interactive guides based on different roles within the team.

Software Review 52

Software Review Onboarding Technical Review Pricing 52

User Pilot

JANUARY 20, 2024

Userlane features for new customer onboarding Teams use Userlane to ditch the stress of manual onboarding. And highlights areas teams can improve and optimize. This feature allows teams to create guides, tips, and Pop-Ups and host NPS surveys. Teams can customize interactive guides based on different roles within the team.

Software Review 52

Software Review Onboarding Technical Review Pricing 52

User Pilot

JANUARY 20, 2024

Userlane features for feature adoption Teams use Userlane to ditch the stress of manual onboarding. And highlights areas teams can improve and optimize. This feature allows teams to create guides, tips, and Pop-Ups and host NPS surveys. Teams can customize interactive guides based on different roles within the team.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

JANUARY 20, 2024

Ways Userlane helps teams increase product adoption: It layers on other software applications to provide employees with step-by-step on-screen support. Teams can customize interactive guides based on different roles within the team. Userlane’s cons As with any tool, weighing its strengths and weaknesses is essential.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

JANUARY 20, 2024

Ways Userlane helps teams increase product adoption: It layers on other software applications to provide employees with step-by-step on-screen support. Teams can customize interactive guides based on different roles within the team. Userlane’s cons As with any tool, weighing its strengths and weaknesses is essential.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What is the ability of the company to continue to build an incredible team?

Scale 182

Scale Underperforming Technical Team Investment Sales Hiring 182

User Pilot

FEBRUARY 26, 2024

Userlane Assistant : An Ever-present Digital Coach The Userlane Assistant is readily available to users with just a single click. This means you can ensure the right information is presented to the right audience, optimizing user engagement and comprehension. Great team! On G2, Userlane has 5-star and 4-star reviews only.

Software Review 52

Software Review Technical Review Pricing Onboarding 52

SaaStr

NOVEMBER 21, 2019

Emilie Maret | Fellowship Team @ The Family. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Emilie Maret | Fellowship Team @ The Family. The good thing is … this is the good news, bad news. Want to see more content like this?

New CTO 154

New CTO Sales Hiring B2C CTO Hire 154

User Pilot

JANUARY 20, 2024

Userlane features for product experience Teams use Userlane to ditch the stress of manual onboarding. And highlights areas teams can improve and optimize. This feature allows teams to create guides, tips, and Pop-Ups and host NPS surveys. Teams can customize interactive guides based on different roles within the team.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

JANUARY 20, 2024

Teams can customize interactive guides based on different roles within the team. Role-Based Message Management : Grants specific permissions to administrators, moderators, and contributors in your product team, allowing for streamlined creation, editing, and publishing of in-app messages. Great team!

Software Review 52

Software Review Technical Review Pricing Onboarding 52