SaaStr

MARCH 18, 2025

Joselyn Goldfein , Managing Director at Zeta Venture Partners, which invests in AI and data infrastructure-focused startups from inception through seed stage And see everyone at 2025 SaaStr Annual, May 13-15 in SF Bay!! What VCs Are Funding in AI Today The AI funding landscape has evolved rapidly in 2023-2024. The actual tech stack matters.

Technical Review 184

Technical Review Artificial Intelligence AI Marketplace as a Service 184

USIO

FEBRUARY 19, 2025

Fortunately, PayFac-as-a-Service (PFaaS) exists to save you from the $1M+ upfront cost, 12+ months of setup time, and the headaches that come with managing payments, compliance, and risk. Usio PayFac-as-a-Service Without the Drama Best for: SaaS companies that want revenue share, fast onboarding, and actual human support. Eventually.

PayFac as a Service 179

PayFac as a Service Merchant Services Payfac Payments 179

SaaStr

AUGUST 12, 2024

Probably the biggest challenge in vertical SaaS I see is scaling the sales team. It’s pretty easy to hire SaaS sales execs to sell … a SaaS sales product. In vertical SaaS, most customers demand to talk to a domain expert. Maybe much longer than your peers and friends as non-vertical SaaS complained.

Sales Hiring 311

Sales Hiring Scale Sales SaaS 311

SaaStr

AUGUST 9, 2024

From startup to $500M CARR, Spencer Burke, SVP of Growth at Braze, shares how Braze scaled a growth and customer success team. If you were building a career in SaaS, you were likely in Silicon Valley. As an early startup team, you’re doing every job under the sun. But that was it. Braze went public in November 2021.

Scale 284

Scale Sales Hiring Scaling Startup 284

SaaStr

FEBRUARY 1, 2025

How many times can you sell somewhat sorry but boring SaaS products? Security compliance? " pic.twitter.com/1TSGIUwLRA — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) February 1, 2025 And a related post here: 90%-95% of Salespeople Won’t Make It At Your Startup. Voice APIs? Call center analytics?

Sales Hiring 179

Sales Hiring Sales compliance Interviewing 179

SaaStr

FEBRUARY 26, 2025

The 5 Key Things You Need to Know About Modern Go-To-Market Adam Gross, former CEO of Vimeo and Heroku and and veteran of Salesforce and Dropbox joined SaaStr Annual for a deep dive on the evolution of SaaS go-to-market strategies. What he shared was pure gold for any SaaS founder trying to navigate the complex world of GTM motions.

Enterprise readiness 147

Enterprise readiness Enterprise compliance Acquisition 147

Tom Tunguz

APRIL 6, 2023

There are 4 questions a startup should ask themselves about building a startup that uses generative AI. There are 4 questions startups should ask themselves about building with generative AI. Startups have negative time to launch in many markets with Adobe, Microsoft, & Salesforce launching Gen AI enabled software in weeks.

Generative AI 228

Generative AI AI GCP(Google Cloud Platform) Startup 228

Scytale

DECEMBER 5, 2024

If you’re running a SaaS business that handles the personal data of California residents and are not actively addressing CCPA compliance, you’re missing a seriously big piece of the puzzle. If the thought of navigating compliance feels like an endless maze of legal jargon, you’re in luck. Can’t you just handle it yourself?

compliance 52

compliance Technical Review Systems Review Software Review 52

USIO

AUGUST 12, 2024

Innovative SaaS Payment Gateways for Startups In the highly competitive world of startups, managing payment processing can indeed be a significant challenge. However, innovative SaaS payment gateways for startups offer a comprehensive solution, effectively simplifying the payment experience through advanced technology.

SaaS Payments 130

SaaS Payments Payment Services Payment Solutions Payment Methods 130

Chart Mogul

JANUARY 9, 2025

So read on, and hopefully, your SaaS sales journey will be less about trial and error and more about steady progress toward success. PLG-first SaaS companies rely on their product as the primary way to engage customers, making self-service sales a natural fit for conversion after experiencing the product.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

Scytale

JULY 4, 2025

Information security compliance is a key challenge that most startups must endure prior to doing business with any company that processes sensitive information. This is the harsh reality and it may be overwhelming for many startups that are in the infancy stages of their businesses.

Startup 52

Startup compliance Systems Review CTO 52

SaaStr

DECEMBER 3, 2024

Who is Peter Gassner CEO and Founder of SaaS Leader Veeva Systems Peter Gassner has established himself as a significant figure in enterprise software, particularly through his leadership at Veeva Systems. Classic vertical SaaS expansion. Instead of building generic enterprise software, he went all-in on life sciences.

SaaS 258

SaaS Leadership Cloud Enterprise 258

TechEmpower SaaS

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. What are your key Startup Metrics ? eCommerce Does your startup run on a subscription model? Analytics/Metrics What key startup metrics will you need to track? Ads, Viral/Social, SEO)?

Innovation 780

Innovation Development CTO Hire Technical Review 780

SaaStr

SEPTEMBER 14, 2023

Whether you’re just starting out in SaaS or have a successful SaaS startup, founders and startup teams can learn a lot from those who have found success in the industry through its ups and downs. How to increase sales in SaaS? But, back to critical hires for your Saas company. And a magical thing happened!

Outsourcing Services 279

Outsourcing Services Sales Hiring Scale Sales Recruiting 279

Stax

JUNE 3, 2025

The term SaaS platform gets tossed around a lotbut what does it actually mean, and why does it matter for today’s software companies? Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth. Contact sales What is a SaaS Platform?

Payment Services 88

Payment Services DevOps as a Service SaaS Payments Payments 88

SaaStr

NOVEMBER 24, 2022

Insight Assurance is a professional services firm providing cybersecurity compliance, risk management, and tax services. ISO 27001 compliance services. Governance, risk and compliance consulting services. Paragon is an embedded integration platform for SaaS apps. SOC for Cybersecurity examinations. PCI-DSS assessments.

Merchant Services 255

Merchant Services Cybersecurity compliance Finance 255

Scytale

NOVEMBER 21, 2023

These companies come into contact with lots of sensitive data in one way or another and so, data security compliance has pretty much become a must in this digital and tech day and age. A careful compliance strategy is non-negotiable for SaaS businesses. However, successful compliance management doesn’t just happen.

compliance 96

compliance Technical Review SaaS Systems Review 96

Scytale

MARCH 12, 2025

As the UKs tech startup ecosystem continues to thrive, visionary founders are driving innovation across various industries, shaping the future of technology , finance , healthcare , and beyond. In this article, we highlight the top 10 tech startup founders in the UK for 2025 (who you should be following if you arent already!),

Startup 59

Startup Scale Cybersecurity AI Search 59

SaaStr

DECEMBER 2, 2021

They help B2B SaaS marketers turn organic search into a source of repeatable revenue through software and coaching. Panther helps remote startups hire anyone, anywhere, in just a click. Panther helps remote startups hire anyone, anywhere, in just a click. Demandwell is redefining the space to drive results.

Payment Features 256

Payment Features Payment Services Payments Sales Hiring 256

SaaStr

JANUARY 24, 2022

SaaS accounting and finance has gotten pretty complicated, and the impacts of getting it wrong have gone up substantially. I’ve worked with numerous start-ups that used outsourced accounting services with zero SaaS experience, and these firms didn’t even recognize automatic upsells, additional seats, etc. Cash is king.

Finance 328

Finance Outsourcing Services Systems Review Technical Review 328

SaaStr

SEPTEMBER 28, 2023

In this new SaaStr series called “What’s new at…,” Jason Lemkin chats with WorkOS CEO and founder Michael Grinich about what it takes to be Enterprise ready in SaaS, building vs. buying, and who the stakeholders are in a B2D motion. That’s unheard of in other SaaS categories. This doesn’t include the compliance or security teams.

Enterprise readiness 277

Enterprise readiness Payment Solutions Enterprise Payments 277

SaaStr

JUNE 22, 2023

Mercury offers banking* for startups — at any size or stage. Launched in 2019, Mercury is trusted by more than 100,000 startups. Remote makes it easy to manage international payroll, benefits, taxes, stock options, and compliance in 50+ countries. Join these incredible companies to experience all the value of SaaStr!

Scale 244

Scale Banking compliance Forecasting 244

SaaStr

JULY 14, 2022

If a SaaS company can double or even triple at $1m ARR, it’s on to something good. I see too many startups resist going upmarket because it’s more work. Because they want custom features, compliance, security etc. Many startups that are strong on the Salesforce platform expand into Microsoft, HubSpot, etc.

SMB 325

SMB Enterprise Government Startup 325

SaaStr

DECEMBER 6, 2022

When scaling a SaaS company, striking a balance between hypergrowth and risk is essential. Brex is a company that provides credit cards for startups, and Alloy provides financing for small businesses. As your SaaS company reaches hypergrowth, you’ll need to adapt your risk management strategies to keep up.

Scale 269

Scale Scaling compliance Forecasting 269

SaaStr

FEBRUARY 25, 2020

That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? To complicate matters, each state gets to set their own sales tax laws about everything from, “Is SaaS taxable?” Here’s what SaaS businesses need to know about simplifying sales tax. ” 4.

Merchant Services 195

Merchant Services Technical Review Scale Sales Hiring 195

SaaStr

NOVEMBER 18, 2020

Wondering how your SaaS business got slapped with a multi-million dollar sales tax bill from one or multiple states? Probably because you, like so many other SaaS companies out there, didn’t even know you had to collect and remit sales tax. Sales tax laws across the United States are pretty inconsistent, especially for SaaS solutions.

New CTO 220

New CTO SaaS Sales CTO 220

SaaStr

JULY 20, 2021

Emerging Insurance Disruptors: Are they Really SaaS? Additionally, attendees will hear about what Square learned larger customers are looking for, and how single-job SaaS providers can better position themselves to move upmarket. Fundraising for a Startup vs Fundraising for Banks with Treasury Prime’s CEO and Piermont Bank.

Payments 269

Payments Payment Services SaaS Payments Banking 269

USIO

JUNE 24, 2025

Embedded payments have become the financial backbone of modern SaaS, fintech, and marketplace platforms. Built for Compliance : PCI Level 1, SOC II, Nacha certified — backed by in-house regulatory teams. No revenue share at modest or startup levels. Revenue Share : Not structured for SaaS partners; often not offered.

Payments 100

Payments Payment Services Embedded Payments Merchant Services 100

Scytale

MARCH 5, 2024

For SaaS companies, it’s hard not to hear the word ‘audit’, without your heart skipping a beat or two. In a nutshell, the day you start working with Scytale, you won’t need to leave our platform for any steps in your compliance journey, as everything you need is right inside, including your official audit too.

compliance 111

compliance SaaS Cloud Communication 111

SaaStr

MAY 4, 2022

Suzanne Xie kicked off her journey in SaaS as the Founder and CEO of Lightwell. These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. What makes a SaaS business so hard? Key takeaways.

Payment Features 255

Payment Features Payment Services Outsourcing Services Payment Solutions 255

Scytale

JUNE 25, 2024

The SOC 2 Bible Everything you need to know about SOC 2 compliance. Developed by the AICPA, especially for service organizations, this reporting framework allows SaaS companies to verify that they meet what is considered peak-quality data security standards. However, the beauty of SOC 2 lies in its flexibility.

Outsourcing Services 98

Outsourcing Services Startup Technical Advisors Technical Review 98

SaaStr

OCTOBER 20, 2022

ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses. Get access to corporate-level benefits, seamless payroll, HR tools, and compliance support—all in one place. Strike Graph is a compliance SaaS solution simplifying security certifications such as SOC 2, ISO 27001, and HIPAA.

Scale 198

Scale compliance Healthcare Education 198

SaaStr

MAY 7, 2025

But at $2 Billion ARR, in the Go Go Days of SaaS, Twilio’s NRR was a stunning 140% (!) These tools are designed to help customers build AI-driven voice agents and automate complex tasks like call scoring and compliance monitoring. This efficiency is driving growth in the self-service channel, particularly among AI startups.

Headcount 170

Headcount AI Scale compliance 170

SaaStr

JULY 18, 2023

Hypergrowth in today’s highly competitive and budget-constrained SaaS world may be less frequent now, but Vanta, the software tool empowering security companies to achieve compliance and manage risk, has defied the odds. For instance,the number one reason that startups fail is because they have no market need.

Strategy 246

Strategy Scale Sales Hiring Startup 246

Tom Tunguz

DECEMBER 18, 2018

Multiples of SaaS companies have remained at relative highs: still trading at 8x forward as of today, which is 45% above historical averages. This will force startups to move up-the-stack into the platform and application tiers. This will force startups to move up-the-stack into the platform and application tiers.

Blockchain 208

Blockchain Technical Review Machine Learning Artificial Intelligence 208

SaaStr

JANUARY 30, 2023

20X year 1⃣ 12X year 2⃣ 5X year 3⃣ #deelspeed @deel [link] — Shuooo (@shuoshuooshuooo) January 23, 2023 When we look at SaaS companies’ success stories, everything looks great on their growth maps. Shuo Wang is the CRO and co-founder of Deel, one of the fastest-growing SaaS companies.

Sales Hiring 269

Sales Hiring Payment Services SaaS Payments Scale 269

FastSpring

NOVEMBER 9, 2023

Looking to join SaaS founders and tech enthusiasts who are discussing the most innovative trends for SaaS companies? If so, join FastSpring at the SaaS North November 15-16th! Since 2016, SaaS North has been recognized as THE Canadian hub for rapidly-scaling SaaS founders and their teams.

Merchant Services 158

Merchant Services SaaS Payments Payment Methods Payment Services 158