Clouded Judgement

JANUARY 24, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. For many current large language models, once they are exposed to domain-specific challenges or niche inquiries—like in-depth product troubleshooting or compliance-related questions—they can stumble. Follow along to stay up to date!

Enterprise 157

Enterprise AI Cloud Artificial Intelligence 157

USIO

FEBRUARY 14, 2025

Transparency in financial transactions correlates with higher vendor retention rates. Enhancing Vendor Relationships with Data Insights Digital disbursement platforms often come equipped with analytics tools that provide valuable insights into payment trends. This level of clarity reduces uncertainty and builds trust.

Payment Services 130

Payment Services Payment Methods Payment Solutions Payments 130

Clouded Judgement

DECEMBER 1, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. There were also quite a few questions around cost and compliance. And on the latter - there will be more guardrails and structure in place to appease some of the compliance questions. Follow along to stay up to date!

AWS 299

AWS Cloud AI Search Cost optimization & reporting 299

User Pilot

MAY 27, 2025

Which in-app behaviors correlate with long-term user retention? How to use it: Break the complete user journey into stages: Acquisition, Onboarding, Activation, and Retention. So you can measure retention, feature adoption, or conversion rates across time and compare how different user segments respond to in-app changes.

Mobile 96

Mobile Retention Payment Features Onboarding 96

Clouded Judgement

FEBRUARY 7, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now “Grouping + AI” for Triage One area I’m quite excited to see AI revolutionize is “grouping + triage” workflows. The list goes on. There are so many others.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

User Pilot

OCTOBER 20, 2024

Increases customer retention : It creates a sense of accomplishment and connection to the product, significantly enhancing customer loyalty. User Retention Rate A good user retention rate indicates that your gamification strategy is effective in encouraging ongoing use. Increase user retention. Drive product adoption.

Onboarding 102

Onboarding Engagement Software Review Retention 102

User Pilot

AUGUST 27, 2024

In HubSpot’s consumer behavior trends report, 72% of consumers said they’re more likely to make purchase decisions with a brand they can trust their data with. But when you think about this and all the trends that are happening right now, how can your business catch up? How to leverage this insight?

Trends 104

Trends Technical Review Software Review Social Media 104

User Pilot

MARCH 9, 2025

It helps quantify customer behaviors on a larger scale to uncover user trends and correlations. Ensure legal compliance: Obtain security certifications, like SOC2 Type II, and ensure industry-relevant compliance, such as with GDPR or HIPAA, all of which Userpilot’s security standards provide.

SaaS 83

SaaS Social Media Interviewing Scale 83

Stax

FEBRUARY 19, 2025

An outsourced integrated payments support team could also assist business software users with their unique issues or questions about security and compliance. Outsourcing payment support can save costs, provide 24/7 assistance, and ensure compliance expertise. Plus a stronger cash flow.)

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

User Pilot

MAY 27, 2025

But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. Compliance-heavy industries Sectors like finance, healthcare, insurance, and government cant afford errors in their mobile apps. reducing compliance risks and support tickets. moment faster.

Mobile 93

Mobile Technical Review Software Review Systems Review 93

Stax

FEBRUARY 19, 2025

Companies that adopt ISV solutions see higher customer retention and satisfaction due to smoother interactions and more personalized service. Expanding into new markets by leveraging ISV solutions that cater to global compliance requirements and multilingual support. Here are a few key trends to watch and prepare for: 1.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

Subscription Flow

DECEMBER 12, 2024

From customer expectations, to market trends, to business operations, everything is evolving. These are the functions that need to be streamlined for optimum revenue growth: pricing, product launch, marketing, service innovation, customer retention etc. Customer retention is key to unlocking a stable MRR, and ARR.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

User Pilot

NOVEMBER 25, 2023

Looking for a good retention analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 85

Retention Software Review Technical Review Scale 85

Blulogix

MARCH 12, 2025

Schedule a Demo Today Why Businesses Are Moving to Usage-Based Billing Better Customer Alignment Customers only pay for what they use, improving satisfaction and retention. Manual invoicing is inefficient and error-prone; automation ensures accuracy and compliance with billing standards.

Payment Features 59

Payment Features AI Search B2B AI 59

Clouded Judgement

MARCH 22, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Enterprise software businesses strive for 90-95% gross retention (generally the percent of revenue that sticks with you vs churns altogether), with net expansion in the 120%+ range (the aggregate change in expansion - contraction - churned revenue).

AI 190

AI Revenue Cloud Technical Advisors 190

Clouded Judgement

NOVEMBER 10, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now OpenAI Updates OpenAI had their big developer day this week, and I wanted to call out two key announcements (and trends): increasing context windows and decreasing costs. Follow along to stay up to date!

Cloud 190

Cloud Artificial Intelligence GCP(Google Cloud Platform) AI 190

Blulogix

DECEMBER 31, 2024

Enhance Retention: Customers are more likely to stay with a service that adapts to their changing needs over time. Industry Trends Shaping Usage-Based Pricing Several trends in the subscription economy are accelerating the adoption of usage-based models: Personalization: Customers expect pricing and services tailored to their specific needs.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

Blulogix

MARCH 27, 2025

Lack of Visibility Businesses often lack real-time insights into revenue trends and payment behaviors. AI enables businesses to offer: Dynamic Pricing Models AI-driven insights allow businesses to adjust pricing based on customer usage, demand, and market trends. AI is not just improving billingits redefining it.

Payments 59

Payments AI Search Payment Services SaaS Payments 59

How To Buy Saas

MAY 28, 2025

Users see richer, context-aware features (like smarter chatbots or code assistants) that boost satisfaction and retention. Security and Compliance: Orchestration centralizes data governance. CAI Stack notes that coordinated models trained for specific compliance rules help ensure that all operations meet legal standards.

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

Payrix

APRIL 10, 2024

Ensur e PCI compliance for your small business customers , particularly those in the e-Commerce space. Maintain cash flow with embedded finance , s mall business lending , and advanced funding plans.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

User Pilot

NOVEMBER 30, 2023

Mixpanel report types include Funnels, Flows, Retention, and Insights reports. In terms of intuitiveness and ease of use, Userpilot is a better alternative with its funnel, trend, retention, and path analysis. Mixpanel has multiple report types, such as its Funnels, Flows, Retention, and Insights report, respectively.

Scale 105

Scale Retention Trends Pricing 105

FastSpring

JUNE 27, 2025

While publishers need to stay in compliance with app store policies, monetizing your game via your web store isn’t prohibited. but are a global trend. And according to a Harvard study , increasing retention (via loyalty) by just 5% delivers 25% to 95% higher profits over time. But the reality is that that isn’t true.

Mobile 78

Mobile Payment Methods Payments Merchant Services 78

ChurnZero

MARCH 24, 2025

Whether this discrepancy points to budget cuts or misaligned strategies, its critical for a CS team to have the right technology for managing customers and building revenue through retention and expansion. 1: You notice your CRM holding your team back. 3: Your CS teams processes feel inconsistent or repetitive.

Technology 52

Technology Customer Success Scale ChatGPT 52

Valuize Consulting

APRIL 4, 2025

Tracking these patterns can help you: Identify at-risk accounts early Correlate time investment with retention or expansion Intervene before issues escalate Refining Customer Segmentation: Moving Beyond Assumptions to Precision We all know the power of segmentation. Time insights reveal emerging trends before they become issues.

Scaling 52

Scaling Data Healthcare Cost optimization & reporting 52

Payrix

DECEMBER 10, 2024

It will be important for software companies to look for software payments partners who can implement effective fraud monitoring and security technology, protocols, and ongoing support to ensure data is secure and ongoing PCI compliance is maintained. compliance to let this be your reminder to do so.

Payment Services 100

Payment Services Merchant Services Payments Payment Solutions 100

User Pilot

APRIL 2, 2025

Userpilots real-time analytics let you track behavior, feature usage, and engagement trends across web and mobile in one place. Protect customer data with the highest compliance standards Every data point you collect represents actual people, so safeguarding it is a must. Why Userpilot is the best choice for mobile analytics?

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

User Pilot

JULY 21, 2024

The Starter plan only gets trend reports and access to analytics dashboards. Starter provides 3 seats, application keys for 1 application, unlimited domains, and a year of data retention. Growth has 15 seats, 3 years of data retention, and a staging environment. Security Audit & Compliance ( SOC 2 Type 2 and GDPR).

Technical Review 104

Technical Review Pricing Software Review Enterprise 104

Full Session

DECEMBER 23, 2024

In this article, we will help you find the best Mouseflow alternative that can help you dig deeper into user behavior, satisfaction, and retention. We protect your users’ privacy through GDPR, CCPA, and PCI compliance. Yes, Mouseflow is legal when used in compliance with data protection regulations like GDPR and CCPA.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Stax

AUGUST 22, 2024

PayFacs handle risk assessment, underwriting, settling of funds, compliance, and chargebacks which exposes them to greater potential risks. Major risk factors for PayFacs include fraudulent transactions, merchant credit risk, regulatory compliance, and operational risks. Let’s dive deeper into risk management practices for PayFacs.

Merchant Services 88

Merchant Services Payment Services Payfac SaaS Payments 88

User Pilot

SEPTEMBER 2, 2024

Their month 1 retention rate (34.5%) and NPS (25.6) 1 Month Retention Rate. The compliance rules, for example, regarding patient data security, add friction to the user journey, which has an impact on their activation. It’s also linked to long-term retention and customer lifetime value. Time to Value. Net Promoter Score.

Healthcare 105

Healthcare Benchmarks Metrics Onboarding 105

User Pilot

JULY 14, 2024

Track user behavior and adoption trends to find friction in the user journey and optimize the onboarding processes. This is essential for their satisfaction and long-term retention. Finally, tracking trends in feature adoption can help you identify issues with the onboarding process. Userpilot ’s retention report.

Benchmarks 105

Benchmarks Artificial Intelligence Underperforming Technical Team Onboarding 105

User Pilot

AUGUST 22, 2024

Effective client onboarding sets the tone for relationships , ensures regulatory compliance, improves efficiency through digitization, and can serve as a key product differentiator. Moreover, effective onboarding helps companies meet compliance requirements, like Anti-Money Laundering (AML) checks. User segmentation.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Valuize Consulting

NOVEMBER 19, 2024

This technology is elevating B2B relationships, enabling companies to build lasting, profitable partnerships with a focus on both retention and expansion. Plus, these models can highlight trends in support requests, allowing your team to adjust and allocate resources more effectively.

B2B 52

B2B Artificial Intelligence Machine Learning Outsourced Development 52

User Pilot

JUNE 29, 2024

Security and compliance (consider building if your company handles sensitive data). They invest in research and development to add new features, fix bugs, improve the customer experience , and stay ahead of industry trends. Customizations needed (more customization needs means you may have to build yourself).

Technical Support 105

Technical Support compliance Scale User Experience 105

User Pilot

FEBRUARY 12, 2025

You log into your dashboard, check your DAU/MAU ratio, and see an upward trend. To truly understand if your product is indispensable to users, you need to measure product stickiness beyond just numbers, combining customer feedback, behavioral tracking, and retention data. Great news, right? Not necessarily. What is product stickiness?

Customer Lifetime Value 52

Customer Lifetime Value Engagement Retention Social Media 52

User Pilot

MARCH 14, 2024

Looking for an effective retention analytics tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your retention analytics needs. Cohort analysis : Analyze retention trends using cohort tables.

Software Review 52

Software Review Retention Technical Review Systems Review 52

Blulogix

FEBRUARY 27, 2024

Regulatory Landscapes: Navigating the legal aspects of subscription billing and monetization, the whitepaper offers insights into ensuring compliance across different jurisdictions while maintaining agility in business practices. Read More » Charting the Future: What Are the Emerging Trends in Subscription Billing and Monetization?

AI Search 97

AI Search Artificial Intelligence Machine Learning Blockchain 97