TechEmpower SaaS

JULY 24, 2023

Do you have a custom algorithm or other technology? What special data, content, APIs, etc., What’s the state of the relationships that brings you that data? For customer service? To personalize customer recommendations? How can we use AI to improve the customer experience? Where’s the mystery?

Innovation 780

Innovation Development CTO Hire Technical Review 780

Payrix

JUNE 10, 2025

When considering white label merchant processing solutions, software companies should look for a provider with a trusted reputation, technology that meets the needs of their users, and customized support. They’ll also provide customized support and ensure the user experience aligns with brand standards. It certainly can.

Merchant Services 100

Merchant Services Payment Services Payments Payment Solutions 100

Scytale

OCTOBER 30, 2024

Well, if you haven’t, it’s best we dive in quickly (before non-compliance lands your business in some serious sh@#). Whether you’re a healthcare provider, a SaaS company in the healthcare space, or any other business dealing with Protected Health Information (PHI) , HIPAA compliance is non-negotiable.

Payment Services 52

Payment Services compliance Payment Solutions Payment Methods 52

SaaStr

JANUARY 17, 2024

They want to use AI to improve the products they sell to their customers. Some of the biggest use cases for AI in the enterprise are across customer support, sales and marketing, and engineering — ie helping developers test code and troubleshoot issues. Compliance matters. Security matters.

AI 292

AI Enterprise Artificial Intelligence compliance 292

USIO

JULY 1, 2024

Benefits of Using Usio Integrated Payments: Revenue Share Seamless Payment Processing : Usio offers a fully integrated payment solution that allows your customers to make payments effortlessly within your platform. Provide Exceptional Customer Support : Ensure your support team is responsive and helpful.

Payments 306

Payments SaaS Payments Payment Solutions Payment Services 306

SaaStr

JANUARY 24, 2022

With early revenue, you start thinking about churn and scalability of every aspect of the business, including product, infrastructure, customer support, sales and marketing. Mistake #9: Don’t forget about compliance. Compliance can be complicated. Advice: Your compliance responsibility doesn’t end after you incorporate.

Finance 332

Finance Outsourcing Services Systems Review Technical Review 332

FastSpring

OCTOBER 23, 2024

With the merchant of record model, you can let your MoR provider worry about payment processing , regulatory compliance, and global tax compliance , because the MoR will be the entity accepting global payments and selling the product. And if you need help, our award-winning support teams are here to help. Or which U.S.

Merchant Services 148

Merchant Services Payments Payment Methods Payment Services 148

SaaStr

NOVEMBER 24, 2020

Products include CRMs, customer support, IT management, project management, HR and much more. Join members of their solution engineering team on December 9 at 9 AM PST for a workshop on Stop Losing Customers : 5 Steps to Creating Customers for Life with Freshworks. . Freshworks.

Scale 293

Scale Scaling Outsourced Development compliance 293

Intercom, Inc.

APRIL 23, 2018

When building your products, the security and privacy of your customers’ data needs to be a top priority. And that is also true when selling and marketing your product, particularly with the arrival of GDPR, which has brought the issue of data security and privacy to widespread public awareness.

Underperforming Technical Team 220

Underperforming Technical Team Systems Review compliance Marketplace as a Service 220

USIO

MAY 30, 2024

Look for providers that offer robust security measures, competitive pricing, and excellent customer support. Use the data to optimize your payment processes and enhance the overall customer experience. Robust Security : Rely on advanced encryption and compliance with industry standards to protect your transactions.

Payment Services 261

Payment Services Payments Payment Solutions Payment Methods 261

Clouded Judgement

FEBRUARY 7, 2025

Signal can come from many places (sales team notes, customer support tickets, etc) IT Incident Management: Similar to the security alert example. Generally you need to aggregate data from a number of places to “group.” The list goes on. There are so many others. What do all of these have in common?

Systems Review 146

Systems Review Cloud AI Artificial Intelligence 146

Stax

FEBRUARY 19, 2025

One core area of focus is customer support, which adds immense value to every business when done correctly. When adding payment features for software users, the importance of including customer support for payment processing is no different. The Pros of Outsourcing Payments Support 1. Plus a stronger cash flow.)

Outsourcing Services 88

Outsourcing Services Payment Services Payments Merchant Services 88

BetterCloud

JANUARY 15, 2025

With both high complexity and large volume, data within SaaS apps can be difficult to protect. Ranging from inadvertent data loss to rogue actors exfiltrating data, selling it or demanding a ransom to decrypt it, SaaS data is a rich target. This is why security teams require SaaS security assessments. But whats in them?

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

Stax

MARCH 18, 2025

To choose the right payment processing solution for your business, you need to evaluate your business needs, evaluate security and compliance standards, and evaluate different payment processors based on pricing, features, customer support, and scalability. Talk to sales What is a Payment Processing System?

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Tom Tunguz

DECEMBER 18, 2018

This will occur in all major SaaS categories, products serving VPs of Marketing, Sales, Engineering, and Customer Support. Data engineering is the new Customer Success. A decade ago Customer Success wasn’t on anyone’s lips. There were no VPs of CS in most software businesses. 2018 Predictions.

Blockchain 208

Blockchain Technical Review Artificial Intelligence Machine Learning 208

FastSpring

SEPTEMBER 12, 2024

In simple terms, we handle everything from payments to fraud management, to custom support and tax compliance, so that sellers can focus on growing their business. However, this growth actually comes with challenges, particularly around compliance with content regulations. Jay Jia (10:20) Mm -hmm, for sure.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

USIO

AUGUST 15, 2024

Without continual investment in cutting-edge technology, they may struggle to meet the demands of increasingly tech-savvy customers. Regulatory Compliance Failures Regulatory compliance is a critical aspect of the payments industry. Failure to do so can result in hefty fines, legal challenges, and loss of customer trust.

Payment Services 130

Payment Services Payment Solutions Technical Review Blockchain 130

Frontegg

JUNE 9, 2025

Enhanced security : Providers offer security features that are usually more advanced than what can be built in-house without a lot of technical cybersecurity expertise including, for some examples, risk analysis, bot detection, MFA, and data encryption , protecting against unauthorized access.

Outsourcing Services 52

Outsourcing Services Technical Review Outsourced Development Cybersecurity 52

Stax

APRIL 8, 2025

Choosing a credit card processor that offers transparent pricing, strong customer support, and top-tier security is the key to lowering processing costs. Chargeback fee – A merchant has to pay this fee if a customer disputes a charge and wins. Retail businesses pay the lowest credit card processing fees (1.3-2.7%),

Payment Services 88

Payment Services Merchant Services Payment Methods Payments 88

Subscription Flow

OCTOBER 16, 2024

You no longer have to juggle with multiple spreadsheets to ensure data accuracy, or track payment schedules. Having data scattered across various platforms does not give you the complete picture of your finances, and may cost you some of your hard-earned revenue. Of course, having a billing software is important.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

User Pilot

MARCH 9, 2025

It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. In action, customer research in SaaS could look something like examining support tickets to uncover recurring issues or feature requests , like consistent asks for better reporting features.

SaaS 82

SaaS Social Media Interviewing Software Review 82

FastSpring

NOVEMBER 9, 2023

Fulfillment planning : Analyze past Black Friday/Cyber Monday sales data to predict which products will be popular. Ensure that your website has robust security measures in place to protect customer data. Once a customer enters the checkout, FastSpring employs risk management to help safeguard you from fraud.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

USIO

JULY 25, 2024

Key Roles and Estimated Salary Ranges Compliance Officer Role: Ensures that your operations adhere to all relevant regulations, mitigating legal risks. Source: PayScale IT Security Specialist Role: Safeguards your payment systems from cyber threats, ensuring data integrity and security.

Payment Services 130

Payment Services Payment Facilitation Payments Payment Solutions 130

User Pilot

MAY 27, 2025

WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. Based on verified Gartner reviews , the majority of its customers use WalkMe to support internal business apps, large-scale field operations, and app rollouts across thousands of employees or users. Who is WalkMe Mobile best for? Try it today.

Mobile 75

Mobile Software Review Technical Review Pricing 75

Stax

MAY 13, 2025

Payment gateway – A secure system that transmits encrypted transaction data between your website or terminal and your processor. Transaction data and insights Every transaction tells a story, and the right payment platform helps you read it. When your payments flow smoothly, your business can, too.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

User Pilot

AUGUST 22, 2023

What is a data tracking plan and how to create one? How does it support data collection and informed decision-making in SaaS organizations? TL;DR A data tracking plan is a document outlining a company’s analytics strategy. It defines which data to collect and how to do it. What is a data tracking plan?

Data 97

Data compliance Onboarding Metrics 97

yoursales

JUNE 5, 2023

Storing and Organizing Customer Data in Sales: Crucial for Success In the ever-evolving world of B2B sales, storing and organizing customer data is made difficult by the exponential growth in information volume and complexity. The big one: Storing and Organizing Customer Data. What’s in this article?:

Data 88

Data Sales Social Media Forecasting 88

USIO

MAY 24, 2024

Security : Protection against fraud and ensuring data privacy is paramount. Make sure you only work with PCI Level 1 Compliance. Support for Multiple Payment Methods : Customers appreciate flexibility, whether they want to pay with credit cards, ACH, or other methods.

Payment Services 130

Payment Services Merchant Services SaaS Payments Payments 130

How To Buy Saas

MAY 26, 2025

This combination of retrieval + generation means the AIs knowledge is not limited to its training data; it can be continuously augmented with new and domain-specific information. In fact, Gartners 2024 AI report advises organizations that want to use generative AI on private data to prioritize RAG investments.

Artificial Intelligence 52

Artificial Intelligence AI Search AI Scale 52

USIO

JUNE 3, 2024

With Usio streamlined payment process, you can attract more customers to your platform and encourage higher spending. Additionally, Usio provides valuable data insights, helping you to tailor your offerings and create more targeted marketing strategies. Usio generates a wealth of data that can be leveraged for strategic insights.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

User Pilot

OCTOBER 20, 2024

Tools like Userpilot , for example, can help you automate data collection processes, welcome messages, account setup, in-app guidance, and more. How can an automated customer onboarding process help with growth? It also ensures that the process is standardized for all customers. Data security and compliance.

Onboarding 105

Onboarding Underperforming Technical Team Transportation Scale 105

Stax

MAY 5, 2025

In addition to the usual concerns around security and compliance, there’s also the issue of user experience. A bad payment experience can lose customers and damage your brand. Generate repeat business When you make it easier for customers to pay, they’re more likely to do business with you again.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

User Pilot

JUNE 29, 2024

Build your own embedded analytics solution when you need: A custom analytics platform for internal and customer needs. Greater data security. Customizations needed (more customization needs means you may have to build yourself). Security and compliance (consider building if your company handles sensitive data).

Technical Support 105

Technical Support compliance Scale User Experience 105

Scytale

OCTOBER 16, 2024

We get it – keeping up with new, ever-changing compliance requirements can be a nightmare, often resulting in a mild headache at best. Fortunately, this is where compliance audit software comes in – making all the difference when it comes to managing your security and compliance tasks efficiently.

compliance 52

compliance Software Review Software Technical Review 52

FastSpring

JANUARY 5, 2021

Global Compliance. Customization. Compliance. Specifically, you need to find a platform that manages compliance for: GDPR. This is the EU General Data Protection Regulation. It allows you to conduct business with EU-based customers through your online store. Simplicity. Usability. Functionality. Reporting.

Payment Methods 124

Payment Methods Payment Solutions Payment Services Payments 124

Payrix

JULY 17, 2024

It offers opportunities to remove any points of friction, maintain brand continuity, and design and deliver an ideal overall user experience at every stage — from onboarding to ongoing customer support. Step 5: Optimize the user experience This is where the real magic happens.

Merchant Services 130

Merchant Services Payment Services Payments Payment Solutions 130

SaaStr

OCTOBER 15, 2019

So when we were selling to small businesses, they were able to look at all their data in a pretty raw format and understand how they were doing, if they were complying with regulations. So one place would be in your customer success organization. We were doing more customer support, less customer success.

Underperforming Technical Team 206

Underperforming Technical Team Sales Hiring SMB compliance 206