Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Customer lifetime value. Customer acquisition cost.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Stax

MARCH 18, 2025

A typical payment processing procedure involves multiple parties, including the merchant, customer, payment processor, payment gateway, issuing bank, acquiring bank, and card networks. A payment processing system is a technology that facilitates the secure transfer of funds from a customer to a merchant.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

SaaStr

MARCH 28, 2025

SMB customers. The first 90 days of customer adoption are make-or-break Bill.com discovered their highest attrition occurs in this critical window, after which customers become remarkably sticky. The compliance risk is significant,” Ren says. 5 Non-Obvious Learnings from Bill.com’s Journey to $1.4B

SMB 130

SMB Payments Payment Services SaaS Payments 130

User Pilot

MAY 16, 2023

Good value metrics are easy to understand for users, aligned with product value , and grow with customer usage. To evaluate your value metrics and how you use them in your pricing plan, you can track metrics like customer churn , user retention, MRR, or customer lifetime value.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

FastSpring

JULY 16, 2019

One of the best ways to reduce costs and decrease time-to-market is to use a SaaS-friendly billing system. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system. PCI Compliance.

Payment Methods 97

Payment Methods Payments SaaS Payments Payment Services 97

User Pilot

MARCH 25, 2024

Whether you’re planning your exit, seeking VC funding, or setting up ESOPs, a SaaS valuation is a must. Our article: Explains different SaaS valuation methods. Introduces key metrics that can affect your company’s value. Shows how to leverage PLG strategies to boost the value of your SaaS business.

SaaS 105

SaaS Customer Lifetime Value Acquisition Churn 105

User Pilot

MAY 3, 2022

How is enterprise SaaS marketing different compared from acquiring and retaining users for an SMB? Inbound works really well for smaller SaaS businesses, whether B2B or B2C. Enterprise SaaS marketing, however, is a different story entirely. What is enterprise SaaS marketing? Longer sales cycles.

Enterprise 98

Enterprise Strategy Marketing SaaS 98

FastSpring

NOVEMBER 22, 2022

Since 2020, growth in the SaaS market has increased dramatically and is expected to grow over 27% a year. Subscription model innovation: Customizable subscription models make it easier for SaaS companies to optimize their pricing and billing. Localization: More and more SaaS companies offer localized buying and in-app experiences.

Merchant Services 78

Merchant Services Payments SaaS Payments Payment Solutions 78

User Pilot

FEBRUARY 12, 2025

Did you know that SaaS companies’ average DAU/MAU ratio is around 13% , while user engagement-driven platforms like social media apps aim for 50% or higher? However, if your product depends on repeat engagement to drive customer lifetime value and loyalty , measuring user stickiness is important. Lness (L20/30, etc.):

Customer Lifetime Value 52

Customer Lifetime Value Engagement Retention Social Media 52

ChurnZero

MARCH 31, 2022

Did you catch our Customer Success and SaaS metrics crash-course webinar with leading SaaS expert Dave Kellogg, of Dave Kellogg Consulting ? We’d like to extend a huge thanks to Dave for his expert insights below, which will help you choose and use Customer Success and SaaS metrics in a more nuanced and purposeful way.

Customer Success 98

Customer Success Metrics Technical Review Scale 98

User Pilot

SEPTEMBER 1, 2024

Looking for SaaS pricing examples to get inspiration for your own strategy? TL;DR A well-aligned pricing framework attracts the right customers, encourages product adoption , and maximizes customer lifetime value. A pricing model defines the specific structure of how customers are charged (e.g.,

Pricing 104

Pricing Strategy SaaS Scale 104

User Pilot

JULY 29, 2024

Zendesk is an AI-powered customer service software that helps CS teams manage support tickets from one hub. Custify is a customer success management platform that helps SaaS businesses track customer health scores, identify users at risk of churn , and proactively retain them. LiveAgent’s customer success dashboard.

Customer Success 105

Customer Success Software Management SaaS 105

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Cons for Businesses Using Recurring Billing Does SaaS Have to Be Recurring? Customer Lifetime Value iii. Recurring billing happens when a merchant automatically charges a customer for a service on a prearranged schedule.

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

Stax

JUNE 18, 2024

Subscription models offer companies large and small the opportunity to build predictable revenue and high customer lifetime value. In a subscription business model, customers pay a recurring fee in exchange for a product or service.

Payment Features 88

Payment Features Payment Solutions Payment Services SaaS Payments 88

User Pilot

SEPTEMBER 2, 2024

Userpilot’s SaaS Product Metrics Benchmark Report has found that compared to other industries, healthcare SaaS companies perform lower across most of the 6 metrics we studied. The two conclusions from the study: healthcare SaaS products face challenges that other sectors don’t (like strict regulation). Time to Value.

Healthcare 105

Healthcare Benchmarks Metrics Onboarding 105

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. Interested? Set up a demo or try it out for yourself. Interested?

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

User Pilot

AUGUST 23, 2024

A step-by-step digital onboarding process in banking : Select customer onboarding software with engagement features, analytics, automation, integrations , and compliance certifications. Welcome new customers and use surveys to gather profiling information to personalize their experience. Let’s explore two main ones.

Banking 105

Banking Onboarding compliance Scale 105

Subscription Flow

MAY 30, 2024

In this blog, with one eye on the future, we will offer you a subscription management tool guide to help you decide which SaaS subscription management tool will be the best fit for you! Book a demo with SubscriptionFlow now and begin your journey with this SaaS subscription management tool! What are subscription management tools?

Merchant Services 97

Merchant Services Payment Solutions Payment Services SaaS Payments 97

User Pilot

APRIL 26, 2023

Onboarding UX is important as it can help increase user activation , user retention , and increase customer lifetime value. Increased customer lifetime value : Onboarding UX can help to increase the customer lifetime value through engagement.

Onboarding 98

Onboarding Customer Lifetime Value Social Media Education 98

How To Buy Saas

APRIL 29, 2024

Well, that’s where accounting SaaS comes to the rescue. In this article, we’ll explore 12 ways in which accounting SaaS can help your business avoid a boatload of tax penalties while maintaining its accounting ethics. What Is an Accounting SaaS? 12 Ways Accounting SaaS Streamlines Tax Preparation for Businesses 1.

SaaS Payments 52

SaaS Payments Payment Services Payments Payment Solutions 52

User Pilot

SEPTEMBER 21, 2023

How tracking and analyzing behavioral data helps SaaS Understanding user behavioral data can help you: Improve trial-to-paid conversion rate : By analyzing customer behavior during the trial period , you can pinpoint actions that lead to conversions. Customer behavior analysis. Userpilot pricing.

Payment Features 105

Payment Features Customer Lifetime Value User Experience Churn 105

Baremetrics

OCTOBER 8, 2021

Stripe is often the payment processor of choice for SaaS businesses because it can handle recurring revenue streams. Indeed, to get the most out of customer data, SaaS businesses often rely on a third-party analytics dashboard for everything from basic SaaS metrics to financial forecasting and customer segmentation.

Payment Services 94

Payment Services Payments SaaS Payments Payment Features 94

User Pilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Customer analytics platforms can effectively drive customer loyalty.

Artificial Intelligence 105

Artificial Intelligence Social Media Software Review AI Search 105

ProfitWell

SEPTEMBER 24, 2019

Every SaaS company might be different—but almost every single one makes the same mistake that puts the company in jeopardy: it doesn't understand its pricing. Companies pour blood, sweat, and tears into creating a great product and bringing in new customers. How is SaaS pricing different? Gain a competitive advantage.

Pricing 64

Pricing SaaS Payments Strategy Payments 64

OPEXEngine

MARCH 8, 2022

As your SaaS company grows in complexity and expectations, you reach a point where manual processes waste time away from analysis, and you struggle to collect and act on your growing range of financial and operating data. Here are 4 reasons why your SaaS business needs a tech stack built for the subscription-based business model.

Payment Features 52

Payment Features Subscription Startup Scale 52

User Pilot

OCTOBER 26, 2023

Upsell messages are an excellent way to drive product expansion and increase customer lifetime value. Osano provides in-app customer support Osano is a customer privacy platform that allows teams to manage their privacy programs and automate data compliance tasks. PLG for complex products: Ahrefs upsells.

Outsourcing Services 103

Outsourcing Services Onboarding Customer Support Customer Lifetime Value 103

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. SMM SaaS Company Overview & Market Dynamics. SMM SaaS Company Overview & Market Dynamics. Enterprise.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

User Pilot

MAY 17, 2024

While Google Analytics is a popular tool, here are three compelling reasons to consider its alternatives: Data Privacy Concerns: Google Analytics collects vast user data, raising privacy concerns for your SaaS and other small businesses with little to zero security systems.

SaaS 52

SaaS Scale Software Review Trends 52

User Pilot

AUGUST 6, 2023

While a multi-channel experience could be sufficient to drive acquisition, an omnichannel customer experience has the added bonus of increasing retention as the quality of customer care always remains consistent across all platforms. You also need to store customer data in an effective and accessible manner. Increases LTV.

Investment 97

Investment Banking Social Media Customer Lifetime Value 97

User Pilot

JUNE 16, 2024

TL;DR The Product Metrics Benchmark Report analyzes data from 547 SaaS companies across different verticals and growth models to provide insights on 6 key product metrics. This report enables SaaS teams to make data-driven decisions, compare their performance against industry benchmarks, and learn best practices to improve their KPIs.

Benchmarks 81

Benchmarks Metrics Sales Recruiting Acquisition 81

Subscription Flow

NOVEMBER 20, 2023

They can use it to establish, monitor, and improve customer relationships, billing cycles , invoices, payments, and subscription plans. In addition, SubscriptionFlow offers analytics and insights to help companies comprehend their customer lifetime value, churn rate, and subscription performance, among other things.

Payments 59

Payments Payment Features Payment Services Subscription 59

User Pilot

MAY 12, 2024

With Amplitude, you can create a custom dashboard to collate multiple charts and reports on a single page. Amplitude’s robust behavior analytics help product and growth teams improve product adoption , identify new monetization opportunities, and maximize customer lifetime value.

Software Review 52

Software Review SaaS Underperforming Technical Team Technical Review 52

User Pilot

MARCH 29, 2024

There are different types of behavioral analytics tools used in SaaS. They include product analytics tools, predictive analytics tools , session replay tools, heatmap tools, feedback and voice of the customer (VoC) tools, and A/B testing tools. Behavior analytics tools empower companies to make effective, data-driven decisions.

Social Media 105

Social Media AI Retention Pricing 105

User Pilot

MAY 12, 2024

With Amplitude, you can create a custom dashboard to collate multiple charts and reports on a single page. Amplitude’s robust behavior analytics help product and growth teams improve product adoption , identify new monetization opportunities, and maximize customer lifetime value.

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52

User Pilot

MAY 12, 2024

With Amplitude, you can create a custom dashboard to collate multiple charts and reports on a single page. Amplitude’s robust behavior analytics help product and growth teams improve product adoption , identify new monetization opportunities, and maximize customer lifetime value. What are the main use cases for Amplitude?

Software Review 52

Software Review SaaS Technical Review Scale 52

Subscription Flow

MAY 30, 2024

This blog offers you a subscription management tool guide to help decide which SaaS subscription management tool is the best fit for you! 2. Accounting software : to help manage your company’s book the SaaS subscription management tool will automatically keep feeding data if it is properly integrated with the accounting software.

Merchant Services 52

Merchant Services Payment Solutions Payment Services SaaS Payments 52