Remove Communication Remove Software Development Remove Webinar
article thumbnail

Top 10 VWO Competitors and Alternatives This Year 

Full Session

Support Heap offers documentation, webinars and training sessions. You can get support via email and chat or check out the community forum for more help. Amplitude also has webinars and training sessions to help you get the most out of the platform. Pricing Heap provides a free plan and three pricing tiers.

article thumbnail

What is Product Management in Tech: Guide to the Role Of A Technical PM

User Pilot

To thrive as a technical PM, you need to have essential skill such as knowledge of Agile methodologies, familiarity with software engineering principles, leadership and communication. Develop the product vision and expand on the strategy. Gain exposure and hands-on experience through junior roles in software development.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer.

B2C 118
article thumbnail

How to Plan a Successful Software Rollout for SaaS New Products and Enhancements

User Pilot

What is rollout in software development? A rollout – sometimes referred to as a ‘release’ or ‘deployment’ – is a term used to describe the process of launching new software (or upgrades) to an existing user base. Use in-app as your main channel for new software and feature announcements.

article thumbnail

14 Real-Life Product Adoption Examples for Every Stage of The Customer Journey

User Pilot

Offering educational webinars showcasing the value of your product, like Userpilot. Communicating with your user base with new feature announcements to overcome feature blindness, like Userpilot. They're important for software development to get early feedback, but they usually don't stick around.

article thumbnail

8 Help Center Examples To Inspire You To Create One

User Pilot

A well-designed help center may contain should contain more than one resource, including product documentation, live chat support, in-app tutorials, webinars, search bar, case studies, etc. Webinars are video presentations or workshops held virtually. Whichever form they take, in-app tutorials provide value and drive product adoption.

Churn 98
article thumbnail

15 Best Product Management Software Tools for PMs in 2023

User Pilot

Product analytics software provides objective insights into user behavior and product performance. Team collaboration tools enhance communication within product teams for increased productivity and smooth product delivery. – for product/software development Aha! Product management software: Aha!