Intercom, Inc.

APRIL 22, 2019

Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. He joined me for a conversation on tackling issues that come up as you scale your customer experience. When scaling your customer experience, remember AI can’t simulate human empathy.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

ProfitWell

DECEMBER 13, 2019

The goal in SaaS sales is not to convince your customer to buy your product there and then—it’s to win that customer over to your product for a lifetime. We’ll tell you how to use your understanding of a prospect to turn them into a delighted customer, what metrics to lean on, and how to build the perfect SaaS sales team.

Scale 61

Scale Sales Recruiting SaaS Sales 61

Sales Hacker

DECEMBER 2, 2019

This week on the Sales Hacker podcast, we speak with Mary Rogul , a VP Sales Consultant, who’s currently an Enterprise Sales Advisor at Crayon. Fresh out of college, Mary started out in accounting, but it didn’t take long before she began a 20-year sales career that led her through Monster.com, HubSpot, and several others.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

OpenView Labs

FEBRUARY 3, 2022

The market need for SaaS products has exploded and investment in SaaS companies has accelerated, requiring more talent to grow and scale. Competitive pressures and changing customer needs can be captured by a great marketing or product marketing lead. Accelerate hiring of internal recruiters. That talent pool has not kept pace.

Sales Hiring 82

Sales Hiring Sales Recruiting Scale Startup 82

SaaStr

MARCH 24, 2020

Nothing matters but recruiting and using your personal network. Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. Sam Blond | Chief Sales Officer @ Brex. I’m doing The Playbook To Recruiting Your Sales Team.

Sales Recruiting 129

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 129

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. If you missed episode 153, check it out here: Learning Drives Sales Effectiveness with Paul Fifield?.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

SaaStr

NOVEMBER 6, 2019

According to Harvard Business Review , companies that were instrumental in creating their categories accounted for 53 percent of incremental revenue growth and 74 percent of incremental market capitalization growth. For startups creating categories, the value of dominating a market while scaling can result in operational benefits as well.

Scale 107

Scale Sales Recruiting Marketplace as a Service Forecasting 107

Sales Hacker

SEPTEMBER 23, 2019

This week on the Sales Hacker podcast, we talk to Kevin Egan, VP of North American Sales at Slack. Kevin’s sales career has taken him from Oracle, to Dropbox, to Salesforce, and now, to Slack. How experience as a sales engineer can play into your role as a sales leader. Why and how you must lead with your product.

VP of Engineering 52

VP of Engineering Sales Recruiting Sales Hiring Scale 52

Chaotic Flow

MARCH 4, 2013

A few months back, Gartner placed big data at the peak of its hype cycle for cloud computing , meaning most big data products are solutions looking for a problem. Having recently joined Meltwater as head of marketing and product (BTW Meltwater is hiring marketing and product managers!) Big Data and The Cloud | A Match Made in Heaven.

Data 140

Data Sales Recruiting Social Media Scale 140

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. Talkdesk is a cloud call center platform for enterprise companies. So we decided to take you to know three specific topics which are hiring, culture and sales. Hiring is key.

Sales Hiring 111

Sales Hiring Scale Sales Recruiting Company Culture 111

Sales Hacker

JANUARY 5, 2021

Subscribe to the Sales Hacker Podcast. How the role of sales development has changed [13:10]. Keeping new sales professionals focused on the mission [18:44]. Sam Jacobs: This week on the show, we’ve got Kata Nyitrai , head of global sales development for Meero, a fast-growing company in Europe. We’re on iTunes.

Scale 93

Scale Sales Recruiting Technical Review Outsourced Development 93

Sales Hacker

MAY 27, 2019

This week on the Sales Hacker podcast, we speak with Scott Armour. After 16 years at IBM, Scott has learned a thing or two about assessing marketing strategy and how effective your product is. How to assess your go to market strategy. Subscribe to the Sales Hacker Podcast. The Flip Between Sales and Marketing [29:09].

Scale 60

Scale Sales Recruiting Outsourced Development Communication 60

Intercom, Inc.

FEBRUARY 26, 2018

It’s even harder if you don’t know all of the armies on the field, their strategies and weapons, or even who’s a friend and who’s a foe. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. The arrival of cloud computing, IaaS, PaaS etc. The talent.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

OpenView Labs

MARCH 27, 2019

Scaling and hiring are the top concerns we hear from both our portfolio leaders and the broader tech community. Who do you need to hire now to continue to scale the business? An ATS is just as important to a company as Salesforce.com is to sales and JIRA is to engineering. Hiring can be daunting in a rapidly growing startup.

Sales Recruiting 56

Sales Recruiting Sales Hiring Scale Interviewing 56

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. These companies can scale really efficiently. This episode is sponsored by Guideline.

Payment Solutions 147

Payment Solutions Pricing Payments Payment Services 147

SaaStr

JUNE 10, 2020

If you have not set your workforce up to deal with this and you are not online and in the cloud and all the things that we need as employees in a business, you’re making that transformation now. Meagen, sales. Launch it to our customers, launch it to the sales team, launch it to prospects.”

Travel 171

Travel Marketing Scale Outsourcing Services 171

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

JUNE 2, 2023

With teams spread across the globe, they had to find new working patterns to scale their businesses in a distributed environment. The company helps enterprises internationally with contextual and actionable insights to secure their cloud infrastructure. In the security domain, like at Wiz, so much of the brand is built on trust.

Sales Recruiting 218

Sales Recruiting Sales Hiring Scale Branding 218

Full Session

NOVEMBER 8, 2022

to determine the effectiveness of your product strategy. Usability testing recruitment. Scale —offers a custom plan and allows you to track unlimited daily session recordings. Scale— offers a custom plan and allows you to collect unlimited monthly responses. Here is a list of Hotjar’s features. Session recording.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

Sales Hacker

SEPTEMBER 29, 2020

Subscribe to the Sales Hacker Podcast. Keys to success when scaling a company [10:56]. Sales enablement is easy: all you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, and do all of this with less time. We’re on iTunes.

Scale 108

Scale CTO Hire Scaling CTO Coach 108

Intercom, Inc.

NOVEMBER 5, 2019

Inspired by the release of our book Intercom on Sales , we wanted to take a fresh look at three big topics – speed, automation, and growth. We wanted to know: what are sales leaders doing to bring velocity to their sales cycle? How are they using automation to bring new efficiencies to their sales orgs?

Scale 139

Scale Sales Recruiting Sales Hiring Trends 139

SaaStr

FEBRUARY 18, 2020

Maria and Anthony present the CEO and CMO playbook of how the CEO and CMO can partner with other members of the team to grow sales and marketing. In this Best of Times in Cloud and Saas, learn the questions to ask to hire the CMO expert and create a strong CEO and CMO partnership. Want to see more content like this? Maria : Agreed.

Scale 208

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 208

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Veeva is a cloud-based CRM and content management solution built specifically for the pharma and life sciences industry.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. It came from pretty humble beginnings.

Technical Advisors 155

Technical Advisors Scale Sales Hiring Sales Recruiting 155

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%. What core elements does it change?

Sales Hiring 189

Sales Hiring Scale Technical Review Outsourcing Services 189

SmartKarrot

AUGUST 9, 2022

Software As A Service (SaaS) is a cloud-based method of delivering on-demand software to users. Using remote cloud servers, users can access and utilize SaaS applications from any web-enabled device. Recruiting a new employee is typically significantly more expensive than retaining an existing employee. Operational Efficiency.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 9, 2022

Software As A Service (SaaS) is a cloud-based method of delivering on-demand software to users. Using remote cloud servers, users can access and utilize SaaS applications from any web-enabled device. Recruiting a new employee is typically significantly more expensive than retaining an existing employee. Operational Efficiency.

Scale 10

Scale Sales Recruiting Business SaaS 10

SaaStr

APRIL 18, 2019

And so we started building a cloud solution, but it was a long arduous journey. But my co-founders has done an amazing job, creating a scale platform that now has 600,000 reviews and 3 million SaaS software buyers coming every month looking for products like yours. It’s in the cloud. Dell was selling configural PCs online.

Sales Recruiting 165

Sales Recruiting VP of Engineering Scale SaaS Payments 165

SaaStr

JULY 1, 2020

An open discussion with Sam Blond, CSO at Brex, and Kristen Habacht, VPS at Atlassian, about adjusting their sales process during Covid-19. Kristen Habacht runs EDR sales at Atlassian, which I got a check today, $40 billion-$50 billion company. Four, people in the sale? Kristen Habacht: Well, there’s none in sales.

Merchant Services 175

Merchant Services Scale Sales Recruiting Sales 175

SaaStr

AUGUST 27, 2019

How to Design a Sales Comp Plan to Get You to $100M with Work-Bench, Movable Ink, MongoDB and Concert Finance. This panel will speak tactically to various comp design options as a way for management to determine and promote ideal behavior in their front-line teams. Meghan Gill | VP of Sales Ops @ MongoDB. FULL TRANSCRIPT BELOW.

Sales Recruiting 128

Sales Recruiting Sales Hiring Scale Sales 128

SaaStr

MARCH 1, 2019

What were the commonalities of leading indicators of churn? Assisted vs unassisted: What does Tom believe are the leading benchmarks for both? What time frame from SAL to closed lead suggests product market fit? What one question must all founders be asking in the sales process? * What’s your thinking on that?

Scale 115

Scale SMB Sales Recruiting Sales Hiring 115

Sales Hacker

APRIL 21, 2021

Do you love chasing down the sale? What about using data analysis to create sales strategies? Revenue operations (RevOps) is a centralized org within a company that supports all revenue-generating business operations including Sales Ops, Marketing Ops, Customer Success Ops, and systems management.

Scale 101

Scale Technical Review Sales Recruiting Technical Advisors 101

SaaStr

SEPTEMBER 13, 2020

373: Bessemer’s 5th Annual State of the Cloud Report returns for a definitive look at the cloud industry today. We want to take you through the cloud journey over the last several years. Now, the cloud index fell along with it. If you go back to before 2014, what you see is the power of the cloud.

Sales Hiring 156

Sales Hiring Scale Payments Cloud 156

SaaStr

FEBRUARY 22, 2019

As for Nick, prior to Gainsight he was the CEO @ LiveOffice where he grew cloud archiving ARR from $2m in 2008 to $25m in 2011 and drove and negotiated the acquisition by Symantec for $115m in cash. What does Nick mean when he says, “Customer success will fail if it is just a role and not a strategy?”

Sales Hiring 115

Sales Hiring Customer Success Scale Sales Recruiting 115

SaaStr

AUGUST 5, 2019

For the first five or six years, we were convincing customers to move to the cloud. This is where customers are going to go into the cloud. It was just a catch phrase we would use but became the cornerstone, if you would, of our customer retention strategy. It was like going from zero to 60 in four hours.

Sales Recruiting 163

Sales Recruiting Construction Scale SaaS 163

Sales Hacker

OCTOBER 21, 2019

There are tons of roundup articles about top women sales leaders. Most of the time, somebody does a LinkedIn search for “sales leader,” chooses the top 15 profiles with the most followers, and calls it a day. What about the amazing sales leaders who aren’t well-known already? Most Dynamic Women Sales Leaders.

Sales Recruiting 90

Sales Recruiting Scale Sales Hiring VP of Engineering 90