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2024 State of SaaS: Trends and Predictions with SaaStr CEO and Founder, Jason Lemkin

SaaStr

A few examples from recruiting and interviewing lately that Jason warns fellow founders against: #1 Beware of the Managers vs the Do-ers. By this we mean, that Jason interviewed sales and events candidates recently and started to notice a pattern in the candidates he was speaking with. It’s not good enough.

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The Top 10 Mistakes People Make When Hiring a VP of Sales with SaaStr CEO and Founder Jason Lemkin

SaaStr

We’re still learning what world we’re in — some people interview over Zoom, some are focused on how to build teams in the current age, and many are dealing with a weird overhang from the SaaS explosion of 2021, quiet quitting, layoffs, and team turnover. Not everyone wants to travel or fly to Vegas or NY to meet a customer.

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Ensuring Intercom’s business continuity during uncertain times

Intercom, Inc.

In addition to our temporary work-from-home policies, we suspended business travel and visitors to our offices beginning on March 5. We are conducting interviews and onboarding new employees remotely. Intercom has always operated as a cloud-native company working across multiple offices and time zones. Business continuity.

AWS 192
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The Cutting Edge Techniques for an Impactful Live Event Strategy with Dooly

SaaStr

They had a last-minute speaker switch for their session, they had to swap team members who couldn’t travel last minute, and they had to rally their entire team behind creating collateral and product features in time for the live event. Go to the events they’re going to. . Mark answered, “We’re in SaaS.

Strategy 241
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Remote Usability Testing 101: Definition, Process, and Tools

User Pilot

Moderated usability testing is when the facilitator leads the participants through the tasks and interviews them as they work through them. So no lab sessions, face-to-face interviews, or asking people to take your product for a spin in public places. The cost of user research software is considerably lower than hiring a lab.

Scale 89
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SaaSOps Stories With Matt Ramberg, VP of Information Security at Sanmina

BetterCloud

In her latest installment of this interview series, our chief customer officer Rachel Orston sat down with Ramberg to discuss his career, the organization’s transition to a Zero Trust model, and the team’s strategies for enabling remote work during the pandemic. Editor’s note: This interview has been edited lightly for clarity.

Cloud 84
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FSM Software: 7 Growth Tips for Field Service Management Software Providers

Stax

Transportation, shipping, and delivery companies – Companies that deliver their goods to their customers or move inventories from one store to another need FSM to track the movement of their personnel, streamline communication, optimize travel routes, and minimize long-term costs. FSM stands for Field Service Management.