SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. Why does Dave believe 99% of companies die? *

Sales Hiring 141

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 141

Sales Hacker

NOVEMBER 25, 2019

From there, he helped scale a team of 150 at AdRoll, before becoming CEO and President at TalkIQ, which was acquired by Dialpad. How to develop your frontline managers [15:54]. Take control with the DocuSign agreement cloud, a suite of tools that automates sales contracts and quotes,all right in your CRM. Hire for values [7:23].

AI Search 73

AI Search AI Sales Hiring Scale 73

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. Below, we’ve shared the full transcript of Harry’s interview with Andrew Filev. We had a pretty big team. Andrew Filev. Andy Wilson.

Sales Hiring 145

Sales Hiring Scale SMB Sales Recruiting 145

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. In just four years, Podium has raised almost $100 million, with annual recurring revenue increasing to almost $60 million. Below, we’ve shared the transcript of Harry’s interview with Bob. Harry Stebbings.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. A career marketer’s advantage in growing holistic revenue [17:54]. He talks about the journey of a marketer leading the entire revenue function on the path to CEO. Subscribe to the Sales Hacker Podcast. Great author.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

Sales Hacker

OCTOBER 15, 2018

This week on the Sales Hacker podcast, we interview well-known SaaS executive & Gainsight CEO, Nick Mehta. If you missed episode 28, check it out here: PODCAST 28: How High Growth SaaS Companies Build and Lead Sales Teams w/ Chris Degnan. Aircall is a phone system designed for the modern sales team. What You’ll Learn.

Customer Success 47

Customer Success Scale Underperforming Technical Team Retention 47

Sales Hacker

DECEMBER 2, 2019

She’s now a consultant helping VPs of Sales scale and build their sales teams. She’s also been a high-performing individual contributor — she was part of the team that drove a lot of growth at HubSpot as it went from small to large, and she worked under Mark Roberge. What You’ll Learn. Who is Mary Rogul. One of them’s brand new.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. I’m really honored to share this stage with some really bad ass speakers.

Sales Recruiting 130

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 130

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process?

Sales Hiring 195

Sales Hiring Scale Technical Review Outsourcing Services 195

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Hang Black.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

SEPTEMBER 23, 2020

Below, we’ve shared the transcript of Harry’s interview with Dave. As you can tell from that list, it was really a team effort, so huge thanks for that. And after a bunch of moving around, I ended up working in product development, actually, for a middleware company, and I did that for four years. Harry Stebbings. Dave McJannet.

Scale 187

Scale Leadership Underperforming Technical Team Scaling 187

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * Below, we’ve shared the transcript of Harry’s interview with Travis. Loving our podcast content? Aydin Senkut.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

SaaStr

MARCH 20, 2019

Prior to joining SendGrid, he spent 4 years at Citrix, where he drove the company’s product strategy for cloud infrastructure and server virtualization. Sameer joined the company in 2010, when Citrix acquired VMLogix, where he served as CEO and doubled revenues during each year of his tenure. Jeff Lawson: Sure.

Underperforming Technical Team 122

Underperforming Technical Team Development Software New CTO 122

Sales Hacker

DECEMBER 30, 2019

When he left PatientPop, he helped grow it to over 60 million in recurring revenue. Justin helped build the sales team in ZocDoc. He then went on to help build PatientPop to over 60 million in recurring revenue and now he’s consulting to SMB businesses. Today on the show, we’ve got Justin Welsh.

Sales Hiring 52

Sales Hiring Revenue Scale Underperforming Technical Team 52

Intercom, Inc.

FEBRUARY 4, 2021

The Cool Planet Group CEO has had a fascinating career to date, having started and sold three businesses for over three-quarters of a billion dollars before he was forty – including Inspired Gaming and The Cloud. We were fairly poor. So I started to develop a hankering for making money at an early age. Norman: Yeah.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

Andreessen Horowitz

NOVEMBER 17, 2023

In this conversation recorded at ELC 2023, Segment’s former CRO Joe Morrissey and former chief product development officer Tido Carriero discuss how they turned sales-product tension into a successful $3.2B Joe: The first time I met you was in the interview process. The problem is the sales team. acquisition.

Sales Hiring 94

Sales Hiring Scale Sales Underperforming Technical Team 94

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. Rob Gonzalez: The second major thing, I think, is that back in 2012, we were in what I think of as X in the cloud, as the moment of SaaS where you just take an existing software category and you put it in the cloud. Harry Stebbings. Rob Gonzalez.

SaaS Payments 257

SaaS Payments Scale Payment Services Payment Solutions 257

SaaStr

AUGUST 15, 2020

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. How do you help your team make that link to value? We’ve got a lot of training to do with our sales teams to get them to start to speak in these types of terms versus feature function. Nick Mehta: Yeah.

Payment Methods 197

Payment Methods Merchant Services Scale Payments 197

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. I’m Liam Geraghty.

Engineering 178

Engineering Technical Review Systems Review Underperforming Technical Team 178

Sales Hacker

DECEMBER 23, 2019

This week on the Sales Hacker podcast, we speak with Pat O’Brien , the Chief Revenue Officer of Zylotech. Pat heads up heading up sales, marketing, and business development. He spent many years building and scaling large and small teams and companies. One team to own the data. What, Exactly, Is Revenue Operations? [18:55].

Scale 53

Scale Revenue Underperforming Technical Team Outsourced Development 53

User Pilot

APRIL 27, 2023

Thanks to that, you can identify ways to improve user experience and make informed product development decisions. Product teams use in-app surveys to conduct user research, personalize user experience , assess satisfaction levels, measure customer loyalty , identify new feature ideas, and better understand user behavior.

User Experience 83

User Experience Scale Underperforming Technical Team Churn 83

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. Below, we’ve shared the transcript of Harry’s interview with Karen.

Scale 173

Scale Underperforming Technical Team Investment Sales Hiring 173

SaaStr

FEBRUARY 21, 2020

Prior to its July 2002 acquisition by Novell, SilverStream was a public company that had reached a revenue run rate in excess of $100M, with approximately 800 employees and offices in more than 20 countries around the world. How does David think about scaling sales teams? Do you need business development reps? Harry Stebbings.

Scale 190

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 190

SaaStr

SEPTEMBER 6, 2019

263: Building a company made up of distributed teams presents a plethora of complex challenges that can derail productivity and impact employee retention. But with it comes immense benefits and competitive advantages such as the diversification of ideas, speedier product development, and representation in important regions and time zones.

Sales Hiring 132

Sales Hiring Scale Underperforming Technical Team Software Review 132

SaaStr

JULY 29, 2022

And I’ve watched them fairly quickly scale, to soon they’ll be at 10 million in revenue. I think it is possible to get some revenue-based financing here, for sure, both from SVB and others, and also new emerging vendors from Pipe and on, you can get some. First of all, let’s flip the two points you asked.

Scale 216

Scale Scaling Sales Hiring Enterprise 216

Sales Hacker

APRIL 25, 2019

Outsourced Sales Development. Customer acquisition drives revenue, and revenue becomes your means of growth. Without a sales development team, you can find yourself struggling when it comes to pipeline generation. The Four Costs of In-House Sales Development. Software is a big part of sales development.

Outsourcing Services 76

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 76

SaaStr

JULY 8, 2020

I will tell you how many COs I’ve talked to that say, “I’ll come to SaaStr, but I don’t want my series B or series C VC interviewing me,” which is sort of interesting. Personally, our team has been holding back a little bit. I mean, it’s what you see on the BBP cloud on the left.

Investment 160

Investment Technical Review Part-Time VPE Development Team Review 160

SaaStr

JUNE 3, 2020

Prior to founding mParticle, Mike was the Founder & CEO @ Interclick, where he organically grew revenue to over $140m in 5 years. Who should be brought into the meeting other than the sales team? Below, we’ve shared the transcript of Harry’s interview with Michael. Where do many go wrong here? Harry Stebbings. Michael Katz.

Sales Hiring 175

Sales Hiring Scale Technical Advisors Systems Review 175

Sales Hacker

DECEMBER 8, 2020

A more scientific interview process [20:35]. How to build a more diverse team [24:50]. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now. Modern sales teams, winning deals using 6sense.

Scale 99

Scale Sales Hiring Sales Recruiting Technical Review 99

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

Sales Hacker

JANUARY 6, 2020

If you missed episode 90, check it out here: 90: Key Mistakes Companies Make while Building their Skills or Revenues w/ Justin Welsh. What the agreement cloud is. What’s the agreement cloud? [8:13]. Take control with the DocuSign agreement cloud, a suite of tools that automates sales contracts and quotes ,all right in your CRM.

Scale 53

Scale Sales Hiring Cloud Outsourced Development 53

Full Session

NOVEMBER 29, 2022

UX researchers, designers, marketers, customer success teams, and product teams use it to track the customer journey and increase user adoption. If no one uses the application, your company can’t generate revenue. Improved product development. Why does user adoption matter? Happier users. Improved engagement.

Technical Review 52

Technical Review Scale Underperforming Technical Team Software Review 52

Sales Hacker

SEPTEMBER 29, 2020

They sell that product to general councils, operations teams, and deal desks. They sell that product to general councils, operations teams, and deal desks. Keep the promise of sales enablement and keep your team doing what they do best, which is winning. Who is Vishal Sunak and what is LinkSquares? [02:00].

Scale 108

Scale CTO Hire Scaling CTO Coach 108

Sales Hacker

APRIL 22, 2019

It’s Sam Jacobs, founder of The Revenue Collective. Before we get to that interview, we want to thank our sponsors. Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions.

Development Team Review 54

Development Team Review Scale Software Review Sales Hiring 54

A Smart Bear

NOVEMBER 7, 2017

The data show that the two most common causes are: (1) Product isn’t useful to enough people, and (2) Problems with the team. But what about the companies that die even though they did sell some copies of software, and where the early team isn’t dysfunctional? I don’t have data for that cohort (tell me if you do!),

Payment Solutions 71

Payment Solutions Payments Payment Methods Scale 71

Sales Hacker

MAY 26, 2020

He was Chief Revenue Officer for Marin Software and now he’s running his own consulting firm called Wooster Advisors. He was Chief Revenue Officer for Marin Software and now he’s running his own consulting firm called Wooster Advisors. And now let’s listen to my interview with Peter Wooster.

Scale 97

Scale Sales Hiring Technical Advisors Automotive 97

Sales Hacker

OCTOBER 15, 2019

If you missed episode 78, check it out here: PODCAST 78: What this Google Exec Wants You to Know About Success w/ Alison Wagonfeld of Google Cloud. We’ve got a great show with a very good friend of mine today, Bryan Caplin, the new Chief Revenue Officer of Andela. What You’ll Learn. How to know when it’s time to leave a company.

Leadership 43

Leadership Technical Review Systems Review Development Team Review 43